Very friendly and very nice and respectful with great price and deals on lens and frame.read more

This is a small shop with a whole lot of frames to choose from with endless styles. Brand names to…read moreno brand names and different durability, if that matters. They have deals if you buy multiple pairs too. Been coming here for 3 years for my children. To be honest, each year I've tried going to other shops and they just didn't have a wide varieties as this one and I always ended back here. One child is a fashionista and the other child has a big frame face, so it's tiring to find the right shape and sizes. But for some reason, they always find something here because of the wide selections of frames. It works out for me too, since I buy multiples and get discounts. This place is out of network for my insurance, but they can help you file a claims to get your some money back. Wish you many luck in finding the right pairs.

Very disappointing experience. Wanted to purchase a pair of sunglasses from a specific employee I…read morespoke with earlier, I had the sunglasses in hand and was waiting for her to free up from ringing someone up however a male staff was being very pushy about helping me instead. He then stated he would clean up the sunglasses and package them for me (mind you these were the display sunglasses) I asked if they had a new pair in the back, he immediately answered "no, this is the only pair we have". I just said oh no thank you and walked out.

The manager and the employee were sketchy. They didn't want to take my return and told me to go to…read morethe original store that I had bought it at. It was super clear that they just didn't want to take my return with some of their actions when I was there. Went to the store I bought them at the next day (Pasadena) and had a lot easier return process and great experience. Only proved how much more of a hard time the Cerritos store gave me.

Great little store, the salesperson Griselda is very helpful. Their warranty is very good. If they…read moredon't have something in stock they'll definitely get it for you.

With what you want and how you need it regarding eyeglasses and/or sunglasses, this is a diverse…read moreentity for each and every one of them!!. As you walk through there, it becomes very incisive to see the different styles and shapes to view for your needs!! Plus, the amount of price for all is very well within your financial range!! When I went in there the first time, their consultant, Stephanie, truly showed me what I would be able to consider and let me allow true vision results!! Plus, if you have an eyeglass that needs repair, she made it happen in a profound manner. The eyeglass was brought back repaired and let me have a true resource vision for my needs!! Also, Stephanie has the rational knowledge of how glasses and sunglasses can be within the visual realm and beauty for your face!! With your eye doctor's prescription and the need for glasses, this is a wonderful and recommended site to head over for your vision and desire!! With all that being stated, as a retired teacher and administrator, I grade her and the shop with an A++!!

My first visit was a really good experience overall. The eye exam, glasses fitting, and contact…read morelens fitting all felt smooth and thorough. The doctor is professional, easy to talk to, and has a very relaxed, chill demeanor that made the appointment comfortable. I was also recommended Optase Hylo Relief dry eye drops and they've been great. They keep my eyes lubricated with contacts and feel noticeably better than other brands I've tried. David, the office manager, is very straightforward, sometimes blunt, but always clear and helpful. There was a miscommunication with my contact lenses that left me unable to receive them for about two to three months. Luckily I had enough supply to get by. David was instrumental in resolving the issue, which stemmed from my vision benefits. He followed up diligently and handled everything with professionalism and persistence. The matter ultimately resolved with my insurance, and I was impressed by his level of service throughout. Overall, a very positive experience with attentive care and strong follow through when an issue came up. I will definitely be back!

Dr Choi is amazing. He is able to handle the whole family and his equipment is more high-tech than…read moreour previous optometrist office. He is always attentive to eye health and has greatly helped us with our youngest's sight issues. Not only is Dr Choi great but so is his office staff. We never have to wait more than 10 minutes, it's a well oiled machine. David is incredibly efficient and knowledgeable. Their selection of frames is vast and they do turn around lens in store-- which is so convenient. Their pricing is on par and they work with insurance. We truly can't recommend this office more! If you're thinking about going, just book the appointment, you won't be sorry.

​I came into Eleven Optical for an eye check-up after many years of not seeing an eye doctor, and I…read morehad an amazing experience. ​The optometrist, Frank, was fantastic. He was helpful, thorough, engaging, and very relatable--plus, we are both USC alums, which was a great bonus! He took his time with the exam and even pointed out an area I should follow up on with my primary care doctor, which I really appreciated. ​The rest of the staff was just as wonderful. They were incredibly patient with me and supportive when it came to explaining my insurance coverage. They also helped me pick out the perfect pair of regular eyeglasses and sunglasses. ​To top it all off, I actually got my prescription lenses the very same day I went in! I will definitely be coming back here for my future eye care needs. Highly recommend!

Amazing service great prices and my daughters glasses was done within 1-2 hours not days or weeks,…read morestaff if very helpful and friendly

My iPhone 6S Plus had multiple cracks along with a broken display. I was quoted higher prices in…read moreother locations so I decided to head to Space cell since hey quoted me a more reasonable price and proximity to where I was staying. The cellphone repair took longer than I was initially told but it was because they were thorough and my phone had issues with the internal components. Raul and Cj were the ones who repaired my phone and I applaud them for being amazing. I highly recommend Space cell because of both Raul and Cj. Honest, friendly, detailed and awesome to work with!

just came back from there. touch job for my man, but he fixed it! Thanks!!! He's on the third floor…read morejust in case you wanna know.

여기 안경 오더하면 오래 걸리고 남자직원들 불친절해요. 자기들 끼리 가까운 관계 같았어요. 직원 편만…read more들어요. Give me the mic please... I used to make the drive here even after I moved because I've been going to Dr Yoon for almost two decades now & love her. However, along with recent incidents due to some change in management, my trip today was really appalling. Let's start with January when I scheduled my annual exam, I came in & noticed the place looked really disorganized & saw some new employees. This man asked me how he could help & I let him know that I had an appointment. He proceeded to tell me that I was early for my annual exam since I was just here 6 months ago in May. I had never had an issue of booking my appointments before the one year mark & was wondering why I wasn't given a phone call then before I came in if this was a problem. I let him that it's been 8 months technically & if it was a problem and he proceeded to say no. Then along with looking disorganized & the busiest I've ever seen them, I noticed a different optometrist then Dr Yoon & asked if she retired & was told she had semi-retired & only came twice a week so I asked to reschedule based off of everything. I saw another lady write in a calendar book my new appointment for March. I showed up for my appointment in March & made the drive again to get told they don't see my appointment. Don't know how that happened because I saw her write it in their calendar on that day the time slot I was coming. Dr Yoon graciously still saw me & along with contacts I ordered some new glasses. Typically my glasses & contacts come within 2 weeks.. max 3 & I usually get a call when it's ready & I get told if only one is ready & given the option to wait til both are ready. They have this new generic texting system where it said my glasses and/or contacts are ready & so my bad.. I get it says "or" but you would think that if only one was ready, they'd let me know. So I leave work early today to go pick them up, just to be told only my glasses are ready. The same guy from the January visit shows me my glasses... & I'm not quite sure they're mine because they look different from what I remember. These today had this distinct mark at the ends that are pretty noticeable that I don't recall seeing the last time. When I mention me not being sure this is what I ordered, he proceeds to do this condescending laugh saying it is what I ordered. Not sure what was so funny but I didn't say anything the first time but as we are still discussing this manner, he proceeded to laugh again & so I had to ask "what is so funny about this situation right now?" That's when a younger girl who worked there stepped in & was very professional, sweet & tried to make the matter right. While she was working with me, he tried to jump into our convo & to be frank, I told him I didn't want to talk to him. Normally in a situation like this, you would think as an employee, he would give me my space but he proceeded to say to me "I don't want to talk to you either". I wish I was making this up. Then when I proceeded to make a comment about his laugh being unnecessary in this situation, he said "should I have cried then?" in Korean. That comment is not only incredibly inappropriate & rude but it does acknowledge that he indeed was laughing. I was in shock that this is how a business talks to their customers & so I had to say my piece to him about how he was talking to me. I ended up talking to the new manager because Dr Yoon wasn't there but it seems like these two guys are friends because he didn't even care to hear everything about what happened & was abrupt with basically saying "there's no way we could have gotten your glasses mixed up. You could have just read his laugh the wrong way. How do you want us to fix the glasses? Do you want to just replace them" along with the most half-*ssed apology. I even told him that last time I came I heard another lady say that her glass order was wrong and he said it could be her not remembering due to her old age & it was me not remembering maybe due to it being almost a month ago. Like holy cow...so long story long.. i knew there was no point in getting into it with this guy about my feedback expecting anything to change. I ended up just talking to the younger girl again & my hands were even shaking when I was writing my address down because I was in such shock & had so much anger over what happened. She was sweet enough to offer to personally deliver my contacts but I declined since I know it's a long drive for her. I kept the glasses because I don't want to deal with this place any longer & feel very uncomfortable with that man. I planned on still coming here until Dr Yoon retired but I won't be back. Please please STAY FAR AWAY from this place..

Took me exactly 5 weeks to get my glasses done and I had to call every other day for 3 weeks just…read moreso I can get an update. I was told they'd be ready in 2 weeks. They didn't call me when my glasses were ready, I had to call and find out they were ready for pickup. I've been wearing glasses for 20 yrs and never did I have to wait 5 whole weeks to get my glasses. Very disappointing.

The people who work in the LensCrafters portion are absolutely amazing! Jennifer was so sweet,…read morekind, and personable. She walked me through all the tests prior to my actual exam with the optometrist. I made an appointment online for the eye exam same day. I was happy to get one on December 31st, before my yearly insurance benefits expired that night. After I was done, Jennifer had already looked up my insurance benefits and helped select some frames that would be covered by my insurance. I was completely indecisive and went back and forth on many pairs. Jennifer, Rosario, and Anni were so sweet and really tried to help me find the pair I would look best in! (I was incredibly indecisive!) The other two women working were very sweet and helpful as well, I actually ended up getting one of the frames, one of them had suggested was similar to a certain style number I mentioned. Everyone here is very knowledgeable and seem to want to help you make the best choice! I was so impressed with them suggesting style names of frames. Thank you again Jennifer, Rosario, & Anni!

The eye exam itself went great, and most of the staff were perfectly fine. One staff member (Light…read moreskin chubby girl) who I'm assuming is new since I've never seen her there before--was extremely determined to sell me frames I very clearly did not want. I understand it's part of the job, but there's a difference between offering and pushing, especially after being told "no" multiple times. Even better, she managed to suggest that I buy my contacts online accidentally instead of through the office... which pretty much sealed the deal. If I didn't need frames before, I definitely didn't need them after that. Overall, great exam, but a little less sales pressure (and a little more chill) would go a long way. Do better next time woman.