Prepare to wait. Always seem to be running behind. Believe overbook the doctors and don't provide updates to delays.

I went in to have a spot of basil cell carcinoma removed after a biopsy confirmed it was basil cell carcinoma. The surgery was OK. THERE WAS NO FOLLOW-UP ON THE SURGERY WITH THE DOCTOR!!!! I had an appointment after the procedure which I thought was a follow-up. I got to the office and saw too women. They wanted me to take my clothes off for a full body check. I DID NOT REQUEST THIS!! When I was hesitant, one of the women told me I could tell them to F-off if I did it want the exam. I left, never to return to Forefront Dermatology. If there was an option for zero stars, I would have selected it. read more

This place is chronically behind schedule. I have waited almost an hour to be seen, and 30-40 minutes here and there to be seen. Last time I walked out after waiting 30 minutes. Go elsewhere. Zero stars. read more

I called Forefront to get a appt for rash on my face. I told the receptionist, My cheeks were bright red swollen, puffy and warm to touch. Asked to see Dr Gershtenson. I was ready to itch my face off. I had knee surgery 2 weeks earlier and had a reaction to the adhesive they use. I must have touched my face. The receptionist said her first appointment would be in June. I asked her did you hear what a said, I can't wait until June. Doesn't she have some emergency time to get emergency appointments in. She told me NO. I told her she had to get me in with someone. She did get me in with JJ Johnson PA. She was wonderful. She gave me medicine. When the Medical Assistant came to make follow up appointment I asked her to cancel my yearly appointment with Dr Gershtenson. If she couldn't help me when I needed her, I don't need her. I was never so mad. read more

I have never experienced such incompetence (next to Ascension) in medical billing as I have with FF. I've been paying on 2 bills for a year. I call every month to confirm they get my payment and I keep telling them that the statement shows the same balance. Oh no, you're in good standing. Now, 4 months later, they tell me that I've been paying on a bill that I wasn't even aware of and the 2 I thought I was paying on are going to collections. Unreal!! I like the Drs for the most part but the front desk is also not friendly. As well when you call for any reason... you get a service that is out of the country. It's a joke. For the record, I'm pretty understanding of mistakes but man, I just don't have the time to go back 2 years of records with 2 insurance changes and checks/balance every statement. Isn't that their job? Yikes read more

The nurse was 25 minutes late to pick me up for my appointment that I had to prepay 150 dollars for. No apology or acknowledgement for being late. Fine. The doctor spent under a minute and a half scanning my body for abnormalities. Felt completely dismissed and rushed. Then when it came to payment for removal/pathology for an abnormal mole, the nurse originally stated a price of $200. She came back in the room and stated she misspoke, it is actually going to be closer to $450. Needless to say I left, and booked another appointment with a different provider in my area. Complete scammer vibes. I paid to talk with a doctor, not a nurse. Why was my interaction with the doctor under 2 minutes? Would not recommend Forefront Dermatology to anyone. read more

for the third year in a row, I have been waiting on a prior authorization for my medication that a certain doctor will not sign. They said they will sign it but they won't sign it. It's been eight days since it's supposed to have been signed and it's been the same way every year before it is becoming very tiresome to have to sit on the phone with three different companies just to find out that it all lies within this doctor's office. read more

Went in to see doctor about a possible wart on finger. Doctor spent 5 mins with me and sprayed liquid nitrogen on it. How much? $740! Said I needed to come back in 30 days. My condition is exactly the same and I'm not even sure it is a wart. I canceled follow-up as we are not going to repeat that fiasco. Currently looking for another physician. This is 100% a matter of overcharging based on research for this service. PS...Lewis, before you comment and say reach out to you via your website, I did a few weeks ago. You chose not to respond. You have my info if you want to reach out. read more

Consider other options first, people. I paid $372 for a 5 min talk and 20 second scalp examination. Told I was fine and thrown a prescription. My appointment started 45 mins late. $372 for this though. I'm blown away. The value proposition just isn't there for this type of service/treatment. Receptionist was nice, at least. read more

Horrible sense of time management and scheduling. The office needs to figure out a better solution than me waiting an hour for a 5 minute appointment. read more

My local dermatologist recently sold their business to Forefront Dermatology but they obviously did not look at the patient reviews for this group. My issue with Forefront Dermatology is with overcharging for services. I had a biopsy in 2023 that was sent to a lab in PA, where I live, and the charge for the tissue exam by a pathologist from that lab was $135. The charge in 2025 for the same service code by Forefront Dermatology (by a lab located in Wisconsin!) was $734!!!!! That's five times the cost 2 years ago! The amount allowed by my insurance company for this service is $198 which is reasonable and what Forefront should be charging and submitting to the insurance company, not $734. This is outrageous, unnecessary and I wonder if this could be considered insurance fraud. There is no way that this type of pricing should be permitted or tolerated. The patients in this dermatology practice are at the mercy of the corporation and their overpricing for services. I will be looking for a new dermatologist that is not part of Forefront! read more

This place is awful! Always running 45min behind. Diane at the front desk is the rudest most unkind person I have ever delt with! She needs to not be in a customer service position. Rude Rude Rude! read more

this place is awful! Diane at the front desk is the rudest lady. she is not the one I would have greeting patient. Unless you have a lot of time just just sit and wait (always running 45 min behind) I would suggest you don't go to this practice. Diane needs to be moved away from greeting patient! read more

Initial visit for a rash on the wrist. Paid for the consultation. A biopsy was performed. No estimation of cost was explained. $2000.00 biopsy is 10 times more than the biopsy estimate on Google. After 7 phone calls to the billing department. Each time they told us that they would review and call back, zero follow up. Do not go to the Forefront. They are predatory. Dennys W read more

I was a first time referral patient for a skin issue, not a cosmetic procedure. The individual running reception that day was not welcoming and arrogant. An identifying piece of personal data was entered in wrong on their end when they input information during their phone screening, preventing me from pre-registering before my appointment and registering on the tablet she gave me. When I brought it to her attention, she did not care and said it would be fine. The intake nurse in the exam room did not want to listen or take notes. A question would be asked about my history or symptoms. As I began to explain each time, I would then be cut off and told "oh, I guess the doctor can just enter that in. You can tell her." The doctor's visit was incredibly short, but she did listen, explain treatment and prescribe a remedy. Once back out in the lobby, I handed the one sheet with my medication orders to reception- just as I was told to by the doctor. She took it, glanced at it, and slammed it down on the counter and then slammed a pen on top of that. No words were spoken by her. I took the hint from her childish, reactive behavior that I needed to sign somewhere and looked for a signature line on the page. When she reiterated where my prescriptions should be sent, I asked if my personal data issue would be a problem for sending the orders to the pharmacy. She said no. It was a problem. The pharmacy could not run the prescription or process it through my insurance. read more

I had a very negative experience with Dr. Yang. She was very dismissive of my concerns regarding her treatment choices for my young son.

I saw Dr. Giacomo Maggiolino. He was in and out of the room in under 10 minutes, felt like I was at a drive thru. Horrible! He said all my skin marks were bruising even some that were actually tattoo ink! Another area of concern he said was a scrape, I went to my primary this morning and it was actually ringworm. Had him look at a tick bite and he did not even notice the head was still in there or bother to care. He took his little glass gave me a once over and was done. I made another appointment with a "real" doctor's office for next month as I have zero faith in this establishment. read more

Funny I was contacted because of my review... still haven't heard back. All I wanted was for my out of pocket money I had to spend to fix your doctors mess up. What a joke! read more

I had a very unpleasant experience with Dr.Yang and her Assistant. I chose her due to her background experience upon reading the reviews. I got my initial consultation and it was horrible. Procedure was not explained as I expected and they were offering to do the injection without explanation. My concern also was to know how much the procedure would cost and they started to treat me impolitely by walking away(the MD) and left me with the assistant. I also felt like they are not interested with my business and they were slamming the door every time. Never coming back to her. read more

I visited the Forefront Dermatology office at 9020 76th St in Kenosha on July 23 because I was concerned about a raised sun spot on my hand. The doctor sliced it off for a biopsy. I was told I would hear back in 10 to 14 days. The bill for the procedure was received in 10 to 14 days but I was never contacted about the biopsy results. Finally, on September 3 I called Forefront to get the results. Whoever answered checked to see if someone had tried to contact me and she confirmed that no one had. The biopsy result was that the spot was precancerous and further treatment was needed. read more

If you have any experience with facial fillers you will will not be happy with the "subtle" results from Dr Marjorie Yang.

If possible, zero stars. Their billing practices insure they gouge the patient for follow ups and care. If they even mention you need a script written, it's a full office visit charge every time you go for after care. The wait is horrendous each time and the doctor's follow generic rules as cure all's for each condition. No individual care based on a patients needs. If you want to deal with incompetent technicians, this place is for you. I will never return to one of their offices. read more

I saw Dr. Yang in Pleasant Prairie last January. Needless to say she didn't introduce herself. It was apparent she was not interested in me or being there for that matter. She took all of ten minutes to view my body if she even did that; had to ask her as she was walking out the door if she could look at my face. That's correct, she didn't even look at my face. My bill states she removed lesions and she didn't explain this to me so I don't even know if any of them are cancerous! I've noted some of the other negative reviews about Dr. Yang. Need I say more about her incompetence? I am filing a complaint with the medical board about Dr. Yang and encourage anyone who has had a similar experience to do the same. read more

I find the doctors very competent, but I waited in the waiting room for almost an hour with no update, explanation or reason why I my time was not considered. Will not go back!! read more

As a previous cancer survivor, getting biopsy results in a timely manner is important, to be able to start treatment. Time matters. After getting biopsies done almost two months ago, I have continually been calling for my results, and nobody will give them to me. Each time I call I am sent to the nurses station, and nobody answers. Each time I am told to leave a message, and nobody is getting back to me. This is ridiculous. Do I have cancer again or not? Do I need to obtain legal counsel for results? read more

Called as a new patient off of search near me. Scheduled an appointment Monday after Super Bowl Sunday. They confirmed my appointment on the previous Friday. My husband took off work to drive me. They called at 8:45 am Monday to cancel appointment. MY TIME IS AS VALUABLE AS YOURS DR. YANG. My husband's business partner's wife died of cancer because she put off getting it checked. The next appointment I can get at another place is in 6 weeks. They are also listed as Ascent Dermatology - THE SAME PLACE? read more

The staff was nice but straight up lied about the bill. I was a self pay and wished to pay for everything there to take advantage of the nice cash discount. My insurance deductible is high. They told me everything was taken care of but now there are reoccurring charges being mailed to me (of course I'm not told what these charges are for). All that is listed is numbers and symbols. Nice way to extract money from patients. This office won't help me--I just get transferred to a central billing office where I'm told "let's just try to bill your insurance". Great, just screw my insurance company with hidden fees. read more

Was there last summer - called to get in for light therapy this Spring per their recommendation - it's been 2 days and no return call - I wasn't impressed at my last visit as I felt they weren't really friendly - this included Dr Maggiolino - Now this - I will be looking for help elsewhere! I work in the dental field and we had better not treat patients like this! read more

DO NOT GO HERE!!! I was seen her two years ago. Decided to go to a dermatologist who was closer to my home. BIG MISTAKE. I was simply going in for a routine melanoma check and first I was told I was seeing a Dr. I specifically asked for. I was seen by another Dr. She did the check and decided to remove a birth mark that I told her had been there since I was a baby. I also let her know that I have had Melanoma checks for the last twenty years and NEVER WAS THIS A CONCERN. She decided to remove it anyway and of course it came back benign but I was of course charged for it. The thing was it didn't heal. I went back to my dermatologist who I have seen since I was in my teens. (I am now 50.) He said it should have never been removed as it showed no signs of being cancerous. He than gave me a cortisone shot and basically told me that it would leave a scar. I reached out to this office several times telling them what happened and that I did not intend to pay the $60.00 fee for this visit as I ended up incurring more charges do to their mistake. I paid my husbands because I deemed it fair. No response for over two years. I called every time I received a message but to no avail. I finally reached someone who said they never received a message and said they let us know that they would not be waiving the balance. I said I never received any kind of notice or e-mail from them. I also requested a written confirmation of their decision. They agreed but only sent an e-mail saying they were sending to be reviewed. I have now received a collection notice with no prior conversation based on their decision. I will be contacting an attorney. Not going down without a fight on this one. read more

Bill is outrageous. was there for a total body inspection for cancerous or precancerous moles. Dr Yang did not check entire body (omitting between fingers and toes, ears under arms, thighs etc.) She was with me for less than 10 minutes and that included removal of a suspicious mole - which turned out to be nothing. Stay away! read more

Dr. Giacomo Maggiolino was fantastic. Was out of towner in to visit parents from nyc and had to get rid of two "friends" with cortisone shots. Informative, patient. Recommend. Only thing was had to wait 40 minutes. read more

I felt like I was a burden being there. I went in for skin cancer check, the first one in my life, and Dr. Yang did the check. They circled 4 moles and said what they were going to do. I was like, wait, what? What are my options? Let's just say I had lots of questions. I only allowed them to do 2 moles, both of which came back fine which makes me wonder why I let them cut up my legs. Now I have 2 scars on my thighs and am so mad. I will never go back there! And they told me 10 days for the stitches, I had to beg to come in and get them out early because they were getting red and were in TOO long!!! read more

DO NOT GO HERE!! This was the worst experience I've ever had with a dermatologist or any medical practitioner for that matter. The nurse who talked with me at the beginning of my appointment made me feel really uncomfortable. She told me that any prior dermatologist I've seen "isn't a real dermatologist." I told her I adored my prior dermatologist and only switched due to insurance. She proceeded to belittle my prior experiences which I have never had any issues with. I asked her if she was what she considered a "real dermatologist" and she said she was "a nurse" but if she would have went to school for longer, she would be. But, not to worry... "she's worked there for 12 years and the woman conducting my appointment wasn't a dermatologist either but it's ok." This was a very awkward way to start my appointment. I was just there for a routine skin check but she and the other woman, I can't remember her name but she was pregnant, both had to be in the room for my appointment. It was a very uncomfortable situation considered I had to be nude? Why are there extra people in my room? The woman actually conducting the appointment then proceeds to tell me that she recommends I get a mole removed. I agreed in case it could have been harmful. She asked if i had any other concerns and I told her I was concerned about acne scars and textured skin and was hoping she could prescribe something for me to help with that. She told me to "go next door" and see if they have anything. I'm assuming this means she's not willing to prescribe me something and expects me to pay hundreds of dollars somewhere else? My old dermatologist was always more than willing to help me in any way she could with any of my concerns. I was already extremely unhappy with my experience here and this wasn't even the end of it!!! I received the biopsy results from the mole that woman removed and it was perfectly normal and the scar she left on my side is HUGE! She took way too much tissue out and it was so painful healing because of how deep the wound was. It was such sloppy work and I am so unhappy with how it looks! THE BEST PART...? I received a $400 bill from their office! read more

I recently saw Dr Yang and her wonderful staff, Susan her Nurse and Stephanie, and I cannot say enough about the professional care and concern they provided to me at my visit yesterday. What was expected to be a twenty minute visit turned into a two hour procedure, and they handled the disruption to their schedules with such grace and professionalism. I know its hard to wait in the waiting room when things are running behind, but sometimes what patients don't see is the urgent care that is needed behind the office doors to manage an unexpected and unforeseen situation. That might happen to you too as a patient, and you too will be grateful for their spending the extra time that was needed. I really can't say enough positives about this caring team, but I would highly recommend them for your dermatological needs. Excellent care is worth the wait. read more

Disappointing and emotionally upsetting. Another physician had prescribed a medication for my face that resulted in open sores. Seeking a second opinion, I went to Dr. Yang. All she managed to do was berate and interrogate me for the other physicians prescription. And despite my face covered with many, many open sores, she refused to provide a note excusing me from work; and I only wanted to be able to work from home, not be excuse me entirely. She said I could go to work with the open sores, just don't wear any makeup. And if that wasn't enough, she tried to dissuade me from using a cream that would alleviate the pain. Fortunately, after she walked out of the room the nurse told me I should use the cream and what else I could do to minimize the swelling. She is rude, unprofessional and unethical. I was forced to pay the $228 bill, otherwise it would go on my credit report. And I find it difficult to believe the other doctors there would be any better. read more

Don't expect to get in early or even on time. I've waited upwardsan hour for a simple suture removal.

Very disappointing and frustrating appointment! After being greeted by cold and non informative receptionists and then waiting 30 minutes I finally heard my name called from behind a glass wall that was approximately 5 feet from me, I guess my visit didn't call for a warm and friendly 'hello, come on back'?! My dr was Yang who is unequivocally the rudest, non informative and coldest dr I've ever seen! The appt started with a brief and non emotional question of 'any skin concerns?' I mentioned a couple spots that irritated me, she continues to briefly mention that she could freeze them off while holding her 'freeze off gun', I ask what's that do (because I had never been introduced to that) and she very briefly and rudely says that it might blister after 24 hours and then it will gone......'do you want me to do that'..."um ok!" After scanning my skin for my yearly check up she talks to the nurse about a spot on my arm (not to me!). Finally asks ME a question about the spot ...quickly decides she going to cut it out and the biopsy will be back in 7-10 days. Nothing about why, could be, nothing to worry about, should be ok, might not be ok, nothing. Then proceeds to freeze off two spots without asking if it hurt, how you doing, I'll put a bandaid on it for you, this is how you treat these....NOTHING!!! I ended up asking the nurse questions because the "Dr" didn't give me opportunity or comfortability to because she was ready to be onto the next appt (or maybe not, maybe she's just that rude!). No goodbye, nice to meet you, do this, whatch out for that, be careful of this...NOTHING! Rude! Not tot mention in the midst of all this I told her about dryness on my face that concerns me. As she's talking to the nurse about it, and not me, she informs me that I'll need two prescriptions for it and that I don't need to see her back in 2 weeks but 4! She told me nothing about what was happening to my skin or why. Nothing about the Rx and absolutely nothing about the application, duration, results or side effects!!! What kind of "dr" are you!!!! I ended up asking the nurse a bunch of questions in order to get answers I needed. She was nice, but not a dr that should've told me in the first place. I will not be going back! Ever! I wish dr Yang the best because I assure you, she has way more against her than for her! read more

Very shady and unfriendly; seems like they just want people in and out the door in 5 minutes. I went in to the Kenosha office to get a tiny bump removed from my face; not for health reasons, but just something I've been meaning to get around to. The receptionist was not friendly at all; just ordered me to do things, never made eye contact. The overall appointment was very uncomfortable. Dr. Yang was running very behind. She came into the room, barely said a word to me, just spoke to the nurse. Threw around the word cancer immediately. If I weren't as educated, I might have been totally freaked out. I told her I had no concerns about cancer, I just want it removed for vanity reasons. Basically I had no choice but to let them send this bump away for pathology, even though the doctor herself agreed that it was almost certainly a completely harmless tiny bump. She barely explained what she was going to do before she started. Just very cold and rushed, I maybe spent 3 minutes total with the doctor. I will absolutely not return to this place. read more