If you are using lots of electronics at home like me take the time to speak to these guys, Gurj and the team educated me and saved my expensive gear getting damaged or worse starting a fire at home! I love the quality of the Kreiger Transformer and power bar, got my phone from them too! Super friendly Brit works there if you are up for a good ol chin wag! Cheers guys. read more

These guys are awesome....They know their stuff.... 7 years they fixed everything..... im happy Wade.... 604 7196596 read more

Decent store for preparing for phone needs whilst travelling. All employees, aside from one abusive, creepy, disturbing and rude employee, have good, helpful and kind customer relations patterns. The employee named ' shannon ' ( whom is a male ) has been, on several occasions, Extremely Disrespectful and Rude to me by way of getting directly in my personal space and Right up in my face and made very weird and disturbing facial expressions at me, whilst I was engaged in a conversation with the best tech they had ( named Shane - whom sadly no longer works there ) shannon also became very belligerently patronizing and bossy towards me telling me to ' sit down now ' while I was talking with Shane or the other good and helpful employee, from I think India, and shannon completely appears to enjoy these abusive patterns of communicating to me this way shannon also, in a Very Condescending and Snide way, tell me that my phone is garbage. shannon appeared to Enjoy these abusive communication patterns with me and spoke to me like he thought we were long time close friends - which we are definitely Not I feel very uncomfortable being in the store while shannon is there. his smart ass tones and manners of getting in my personal space makes me want to rightfully and loudly pronounce my peace of mind to him but I refrained from that and I clearly addressed the ongoing problems to the manager but his abusive disrespectful customer relations patterns continued. Shane did great work on my phones and I respect his manners. It is too bad he is gone now. I respect the other employees, and they have been kind and helpful, but will not return to the store unless I receive direct acknowledgment of shannon's behaviours from him and an apology as well as notice improved customer skill from him I have spoken with two other previous customers of Foreign Electronics that have stated the same sentiments of shannon's behaviours towards them. read more

Big mistake getting my iphone unlocked by these guys. They are opinionated and arrogant. The service was awful when I went there and waited for 1.5 hours to have my iOS restored after my phone crashed. As I sat there, the head guy went out twice to get Starbucks drinks for the staff. I was totally appalled by this service. Don't just swallow their strident claims that unlocking and jailbreaking are harmless. Of course, they will not say that jailbreaking your phone voids your Apple warranty or that your wireless carrier will no longer support the phone. The service guy actually told me that Rogers sends customers to Foreign Electronics to have their phones unlocked for international travel. Don't believe this! I'm not a complainer, but I am definitely not going near this place again. And would be happy if I convinced one person to avoid this store like the plague! read more

Terrible shop. I went to get my iphone 4 unlocked here and they said it would cost me $130 (yes you read that right) and take 3 days. I was told that if I pay double I could have it back in an hour, so basically they were just going to shove my phone in a drawer for 3 days unless I paid more. Of course I said no way I can see when I'm being ripped off. Much better place on broad way is Beyond Screen (1830 west Broadway I think). Unlocked it in 10 minutes and cost me $40 read more

I was referred here by the Mobilicity store to get my phone unlocked so I can use it in Australia. I showed up at 5:15, and the phone was ready and unlocked by 5:45 (we tested it with another sim card to prove that it worked). I thought the service was pretty good. The guy I dealt with told me I could email the store if I had any questions about using my phone on foreign networks while I'm away. The price was a little higher than I've seen advertised elsewhere (I paid $30 plus tax), but at least I know for sure that it works. read more

What an awful experience I had with Foreign Electronics. It took over four weeks to replace the screen on my Samsung Galaxy S3 when I was quoted 2 days maximum. I had been quoted $265 + tax to replace my screen as it was cracked after I stupidly dropped it after a couple of days use. While this price seemed awfully high (the whole phone is worth double) It was my only option outside of purchasing a brand new phone. After paying up front (I dropped $300 four weeks before actually receiving my service!) I was told that the part would take 24 hours to get from the factory and that they would call me when it was in. After not hearing anything for two weeks I followed up only to find out that the distributor only had black bezels and not white. White would be available the next day. So I wait another day and I call back (still, they had no idea that it might be pertinent to call me with information) and finally the part is available. I make the trip from White Rock to Vancouver to drop the phone off and I'm told the procedure could take 24 hours and that they'd call me at work once it was done. After hearing nothing for two days I call them and find out the two screens they tried to use had both failed and that they were waiting for more white bezels. We're now at over 3 weeks of a simple screen replacement for which I've already paid $300 for. They explained that they would get the parts in ASAP and so they kept my phone while they waited for the part. I was without my phone for 4 days and I was never offered a loaner or any other alternative. Finally after hours of my life spent phoning, driving, walking to the store only to be left empty handed do I get some success. I walked into the store for the final time to pick my phone up only to be greeted by the owner (Who must have met me a dozen times) to be asked what I was doing there, whether I'd paid and was kept waiting around for 20 minutes while he was on the phone in the back room. Then on the way out after finally recovering my phone he shouted after me, "Remember to get a case next time". I'm quite flabbergasted at the level of service and pure idiocy of the place. I will never go back and I've told everyone I know never to use them for anything. I would have rather paid for a brand new phone - at least I would have been able to deal with the cheery sales guy at Samsung who would make some commission from me. read more

I was referred here, after going through weeks of frustration with a brand new phone I got my husband. It up and died out of nowhere after only a week. Our provider gave me a major run around just to get a loaner phone, even though it was still fully warrantied. By the time the loaner phone arrived, I was at my wit's end, and promptly made the silly mistake of jamming the SIM card adapter. I was practically in tears, picturing dollar signs racking up. I really couldn't ask for a better service experience than I had--fast, and friendly (absolutely no condescension about my clumsy mistake). I was on my way in a matter of minutes, with the adapter "unstuck" and so much happier. In the 14 years I have been landline-free, I haven't met friendlier repair techs. Thanks for living up to the "Customer First" sign on the wall! read more

These guys were professional and friendly. Replaced my iPhone 6 Plus glass when Apple refused to do it because the corner frame was nicked. So glad I came here instead of giving up on the phone. They did it in 1 1/2 hr. The phone works fine. Also glad that they are a dog friendly place! read more

My review is not related to phone unlocking which seems to be reason for most of the negative reviews. But I see at least the owner has responded to them and it sounds like the phone unlocking business is pretty tricky hence I've never done it and luckily I haven't had to either (I don't travel much). Also I thought I should write about my positive experiences since the Yelp rating is strangely much lower than Google and Facebook ratings which are over 90% positive, which makes me wonder about how Yelp prioritizes negative vs positive reviews. But I digress. I'm reviewing the part of the business that relates directly to the name of the store "Foreign Electronics" which began long before phones needed to be unlocked. In my line of work I have many international clients coming to and going through Vancouver. Whenever my customers have any questions about where they're going to and what they need, I get all my advice from the people at this store. Even if it's something that seems simple like what plugs do I need to travel to Asia/Europe wherever - I still come here for the answers because it's not as simple as buying a multi plug from Canadian Tire. The answer must be qualified with - what voltage are you using? how many watts? is it to be used in the bathroom because the plug may be different? Also I've come here to inquire about having household appliances (from TVs to hand mixers to washing machines) to be exported back home to the families of my clients. If you hang out here, sure they can be chatty. But some local sports star may just walk in join in the conversation because they're also in the same boat trying to figure out how to make all their electronics work seamlessly when traveling back and forth. So hopefully this review will help bump up their average rating because they do so much more than just unlocking phones. But they have had to do that to stick around because they're one those small niche businesses that once they're gone, there's not going to be anyone else to take their place. Hence the 5 stars is because I'm pretty sure the expert advice they dispense isn't easily found anywhere else in Vancouver. read more

These guys are serious, professional and gives excellent service. I'm really grateful for the help I got there. Here is my story: Another store (CPR) unplugged my phone camera so that it would be "broken", and then tried to sell me a new one for 60 dollars. Instead I went to these guys at Foreign Electronics and they took time to look this up, asked me questions, finally found the unplugging and just plugged the camera cables back to the motherboard. My camera wasn't broken and CPR just tried to rip me off. Foreign Electronics didn't charge me anything for helping me, and they just explained clearly what they had found and what they had done. Their service was excellent and they all took me seriously and I'm so grateful for that. My phone works perfect today. Amazing guys! read more

They claim to open at 10am. I arrived at 1010 and 7 people were waiting and the door was locked. One of the people waiting said this was a common occurance. When a guy finally arrived at 1040 he said his tech had called in sick and he could not do anything with my phone. Maybe the guy will be here at 1 he said. I thought the guy was sick. Which is it. Is he sick or coming at 1? Anyway I went somewhere else and am now at home with a new screen and it is noon. If you want service go to BK phone repairs. They are open when they say they are open and he is quick and friendly. I will be going here from now on and will not be recommending foreign electronics again. read more

Those guys are great! not only they carry many parts, they actually try to fix your phone right there, it's not like they ship it somewhere and you wait. I found their prices on phones very competitive, I bought a Samsung A3 and someone spent 30 minutes to format my new samsung Exactly like my older one, then spent another 30 minutes showing me any new features and updates....where do you get 1hour of someones times to follow up on a sale? I went to Best buy, same phone/same price but the guy told me " it's easy just re install your apps....blah blah blah, no interest to actually show you or do it for you. Anyway it is not my first time at Foreign Electronics but this time I had to write a review....PS yes they don't always open right at 10 am.....but the service more that makes up for it. Christophe read more

This place sucks balls! The employees keep people waiting forever as they chat about sports and all kinds unrelated stuff in a very non-chalant way. They don't give a shit about their customers. Not only that, but I had a phone unlocked there AND THEY WRECKED IT. As soon as they returned my unlocked phone, I noticed it would turn off and on all by itself over and over again AND my wifi stopped working! When I called them to complain they arrogantly told me that they are the best in the business so they couldn't have done it. STAY AWAY FROM THIS PLACE- YOU'VE BEEN WARNED! read more

These guys are idiots! I took my iPhone there to get unlocked they said 2 business days 5 days later they gave me ridiculous excuses and still had not done it! They seemed to think I was stupid or something, I picked up my phone and went to Downtown Computers and they had it done just like that...this place is aweful read more

I went to Foreign Electronics to get my phone unlocked and was not overly impressed by their friendliness to start, but figured, as long as they got the job done and were not actually rude, who cares. They were not able to unlock my phone with the cheaper code, and said that I would have to come back the next day when they would have the new code. The representative said the store would give me a call the next day to come in with my phone. An hour before their closing time the next day I still had not received a call, so I called them (I had already paid for the unlocking the first day). The person I talked to didn't seem to know what I was talking about, but finally realized that I had in fact ordered a phone unlock code... so he said he would get in contact with his provider in the UK and text me AS SOON AS HE KNEW ANYTHING. I never received any text. So the second day, I again waited until about an hour before closing, and called again. They had the code, offered no apologies for not getting in touch and asked me to come in to finish the process. So, when all is said and done, they still unlocked my phone at a reasonable (but not bargain) price, but their customer service left much to be desired. read more

I spent $340 to get my Nexus 6 screen replaced. It worked great for 2 weeks, it actually even worked better. But then it got literally two drops of rain on the screen and that was enough to ruin the screen. I was told it would be better to get a new phone. It is my fault the screen is water damaged but it shouldn't be that fragile. I would also expect some sort of insurance or discount after paying $340 for a screen. read more

Was referred to this business by London Drugs. I needed an electrical plug adapter before heading to England. Got friendly advice and the adapters I needed for both my laptop and phone charger. read more

Same here as Sandra, I don't understand the harsh reviews. I have been to the store since before they moved to the current location and the three times I have been, I haven't had any bad experience. The staff is quite helpful and they have pretty much any adapter, unlocked phone that will be useful for international travel. I haven't used their unlocking service, but I did buy an already unlocked phone and several international travel adapters from them. I have had the phone for two years now and it still works great. I have used two different companies' SIM cards and it hasn't failed me. the adapters are totally fine and my parents in India use it all the time. read more

I was referred here by Telus - I received a second-hand iPhone from a friend and wanted to unlock it and use it with my cell provider. I had nothing but positive interactions and experiences with these guys. The employees were always friendly and chatty, and answered all of my questions. I called before visiting the location to make sure they'd be able to do the unlock, and to get information about cost, steps, etc. They warned me in advance that the price and time it takes could vary (would be ~$50 for an iPhone - same as other businesses - and could take several days) since they're a 3rd party organization. When I dropped my phone off, they double checked that I wanted to use their services, saying that cell providers can do the same thing for the same price. I appreciated that they wanted me to make a decision that was right for me, and weren't just clamouring to get business. The price ended up being what they quoted - $50 - so no surprises. I dropped my phone off just before closing on Thursday, and by Friday midday, they had called to say it was ready - so fast! I see that others haven't had good experiences with this company, but I had a very positive one. Would recommend! read more

They seem to be very good at selling something quick and easy. People who are impressed doing business with this place usually are buying new hardware or getting something commonly fixed. Get your phone screen fixed here, that's no problem. Should you be an electronics student who trusts professionals, seek somewhere more serious... An Iphone 4 was plugged into a usb power and turned off. The same adapter charged another Iphone4 immediately after. When this would happen on my 3GS i would hold down the sleep/wake and activator for 20 seconds to give the device a hard reset. This new phone's sleep/wake button stopped working some time ago so i was unable to perform this function... I basically was charged 10 dollars (a drop in the bucket) for them to diagnose my phone. They told me the "power module adapter" was not functioning and referred to the heat accumulating on the back center of the device. "take it to an apple store" was some worthwhile advice they gave me. All this is fine, and that is why i did not give 1/5 stars.... I would dock them marks for telling me that the button at the top of the phone is not broken (because they can feel it "click"). If it was not broken it would work when the phone worked... I dock them marks only because i feel they never attempted to give the phone a hard reset, or remove the battery for 30 seconds like they agreed to do over the phone.... I did some research and there is no such thing as a "power module" known to the internet. Proper nomenclature aside, for those who would not attempt advanced functions them selves take your device somewhere else. For everyone else who just needs a new screen or something unlocked they are quite capable... 2 out of 5! read more

The fellow that seemed to run the shop was extremely knowledgeable and helpful. It turned out that it made more sense for me to replace my phone than to have it fixed but I would definitely go there again. In response to Gurjeet's question, I didn't feel like I experienced enough of the business (without getting repairs done) to declare a 5 star rating. I don't look forward to needing repairs done on my phone but if I do I will come back and perhaps update my rating. read more

I love it when people are educated and informed about what problems they can solve themselves, I don't like being blatantly lied to for profit. I've worked in the mobile industry, I know what is required for most procedures, I just don't have access to the databases needed. I was hoping my returning business was worth more, but when the sales person tells me it's going to be $25-40 then thinks about it, shifty eyed reconfirms $30-40 because I'm dressed too well to not bleed money out my wrists, I'm offended. Don't lie to me with your hand flailing crazy tales of 'new software updates can relock the phone' or 'it might take longer for the software to unlock the phone'. Unlock codes online are $10 a pop, the phone is nearing 3 years old and you either have the codes or you don't. Just take the IMEI and cross reference it to your acquired databases and an accompanying 8 digit unlock code comes with it. This place isn't bad. I love love love the two technicians, the older and younger brown gentlemen. I absolutely distrust the chatty 'car sales man' swindling you with distractions and poorly executed strategy. His ADD attitude lacks of anything professional, his condescending tone is offensive, and general interaction leaves me feeling dirty. read more

Really nice guys, I don't know why this place has bad reviews. I took my iPhone to get the screen replaced and it was kind of pricey ($140 with tax) but not out of the range of what other businesses are charging. I had to take it back because the screen was glitching again and they covered it free of charge, they even replaced my front camera because it wasn't working properly after a new Apple update for no extra charge. The first time I dropped it off it took an hour, and the second time it took a few hours because I dropped it off first thing in the morning when there was only one person working. Either way, totally reasonable time frame and good customer service, I would recommend them. read more

These people made buying a phone a horrible experience. The owner of the store lied to my face at least twice, and made me run around all over the city wasting hours of my time only to end up refunding the phone and starting all over again with a different store. I show up there Wednesday at 5:30pm. The store closes at 6. The employee behind the counter tells me they're busy and will be with me in a couple minutes. I stand there patiently and fifteen minutes later, the owner of the store helps me out. I look at a few phones and ask some questions and eventually i pick a phone i want. The guy tells me that he can make it work for calls and texts, but for WAP internet browsing, I have to go to a rogers store because ONLY A ROGERS EMPLOYEE can configure the phone for that. I agree, buy the phone, and head to the closest Rogers store. The guy there looks around online and spends half an hour trying to figure it out, but eventually admits defeat and tells me he can't do it. The next day (thursday) i go to a different Rogers store and the guy there says he has no idea what i'm talking about and that what Foreign Electronics told me was a lie. So I go to a THIRD Rogers store. They too can't figure it out, so with me standing in front of them, they call Foreign Electronics to find out what's going on. The owner of Foreign Electronics tells them over the phone that as a matter of fact, THEY COULD HAVE CONFIGURED IT FOR ME THEMSELVES THE NIGHT BEFORE, but because I had come in "right before closing," they lied and told me that only a Rogers employee could configure it. I had not arrived just before closing... as i've stated, i was there a full half hour before. So, I leave the rogers store, get on my bicycle and angrily ride, in the rain, BACK to foreign electronics. I give the guy a piece of my mind and tell him I'm a really unhappy customer, and that he needs to make things right for me or I'll tell everyone I know never ever to shop there. He takes my phone into the back room and makes me stand there for FIFTY MINUTES while he fiddles with it or does god knows what. Finally i walk back into the employees only area and ask what the hell is going on. He says that he's been trying to make it work, but can't do it right now because he has to get some kind of code from his tech guy. He says if i leave him the phone overnight, he can definitely make it work for me tomorrow. I asked for a refund instead, but since I didn't have the box with me, he wouldn't give it to me. I decide to leave the phone and simcard and pick them up the next day. Frustrated, I wrote a draft of this review, posted it online, and indicated that I would remove it if they treated me right the next day. The next day (Friday) I go in there at 3:30pm and ask if they've got the phone working. The owner comes out and says that he "didn't even try." He says he got the codes from his tech guy, but didn't even bother trying to put them into the phone because he was so angry about the review. He says he "will not be blackmailed." At this point I am fully given up, so I put the box on the counter and demand my refund. Then his wife comes out and says actually her husband has been working on my phone "all day." He now claims that THIS is true, and apparently he 'did even try' - all day long. When I ask, then, why did he say he "didn't even try," he says he said that because he was angry about the review. Now he says that the reason the phone doesn't work is because Rogers changed their policy to not allow unlocked phones to operate WAP internet. He shows me some photocopied pieces of paper that say something about that. I ask why he sold me the phone if this is the case, and he says he didn't know about Rogers' new policy until that day. I said that that was all he needed to say in the first place, and that lying to me a second time was really not a good way to make things right or encourage me to remove the review i had written. I get my refund as quickly as possible and leave, never to return. The lessons learned about Foreign Electronics: - They are liars (The First Lie was that only a rogers employee could configure the phone. The Second Lie was either that he "didn't even try" to fix the phone OR that he "spent all day working on it." I'm still not sure which of those statements is true; at least one of them was a lie, but most likely they both were) - They will needlessly make you visit rogers stores all over the city, embarrassing you by making you ask rogers employees to do something which they have no clue how to do - They are not knowledgable about their products and sell phones which do not work, even after hours of trying - They refuse to admit innocent mistakes, and make zero effort to smooth things over or make amends with a customer who has fallen victim to these mistakes read more

Absolutely TERRIBLE service. People working there are incompetent, arrogant and flat out rude. They take your money for services that are not delivered, or severely delayed with no update. They show zero respect for customers. I usually don't complain or report about places that I have bad experiences at, but this place is quite frustrating to deal with. Save yourself the pain and go somewhere. read more

My iPhone screen was shattered and they replaced it within an hour, added a screen protector and case, all for a very competitive price.

Ouch, don't understand some of the very hostile comments. I had an excellent experience with Foreign Electronics. My brother-in-law referred me to them when I purchased a new, unused phone from CL. My neighbourhood unlocker was unable to get an unlock code from his two sources, so my brother-in-law recommend FE as they have done a number of successful unlocks and repairs for him. I explained to FE the issue my neighbourhood unlocker had but FE was willing to give a shot. They had the same issue with my phone (Nokia Lumia 625) and unfortunately couldn't unlock it. So - I purchased the same phone from Fido & paid $50 to them to unlock the phone right there and then. LOL - Fido couldn't unlock it either! So, they referred me to - you guessed it - Foreign Electronics! I decided to leave the phone with Fido so if they couldn't get the unlock code from Nokia, then they would refund my money for the purchase and unlocking. The Fido staff all had good things to say about FE and wouldn't be handing out FE's business cards if they didn't feel FE was a reputable service. If you are looking for an unlocked dual SIM card phone, FE is the place to go. They have a good selection of these special phones and know what works with all of the international and Canadian carriers. They also sell a wide range of international plug adapters for travel. Overall, even though they were not able to unlock the CL phone, they invited me to check back with them from time to time because they do end up getting updated codes. Fido promised they would have an unlock code from NOKIA in another few days (two weeks to wait), so we'll see. I feel that I got great service from the FE guys, both while I was in the store and when I phoned them. It can be busy in the store, so you have a choice - wait politely for your turn or come back another time. Sept 2014 My husband finally decided to spring for a new unlocked dual sim card phone, so I called Foreign Electronics to find out what they had to offer. The fellow who talked to me was very courteous and told me exactly what they had in stock and what they could order/how long delivery would be. So, off to FE to look things over. My husband ended up getting the phone he wanted that day and the sales service was excellent. Spent a lot of time with him setting up the new phone, transferred everything from old phone to new phone, trimmed the two existing sim cards to fit the new phone, etc. They even tried to get his old phone running better so he wouldn't have to purchase a new phone, but the phone's technology was just too dated. Oh, and for the record on my unlocking saga (above) with Fido/Nokia - I called Nokia to ask them why it was taking so long (2 weeks) for them to send the unlock code to Fido. They told me they ABSOLUTELY do not put lock codes on the phones they sell to the mobile companies, the mobile companies put the lock codes on. I think it is pretty funny that the local Fido store tried to send me to FE to unlock a phone that Fido had locked. Go figure. read more

I write very few reviews and wasn't gonna write one until I saw the low ratings on Yelp and was shocked!!! I've made my rounds of the phone shops in Van and Foreign Electronics is my favourite. Quite a while ago I had issues with my phone being locked (it was a complicated lock-long story) and ran around the city trying to find someone who could figure it out and they were the only ones who could and were super nice (a lot of phone shop people I found rather rude). Also then my phone completely died another time and they fixed it for free (don't go asking for free phone fixing now:), they maybe took pity on completely anxiety ridden poor university student). I also got it fixed just the other day for cheap. I trust them-hard to find a phone shop place that I trust, didn't even check how much it would be to fix (which I usually Always do for everything I get fixed) cause I knew they'd give a reasonable price. Also when I asked later if a friend could pick it up for me they asked lots of details and said the person needed to bring ID and the receipt number to be picked up-which was reassuring! Anyways, if you did have a good experience please share it cause definitely deserve higher ratings. read more

This place was a lifesaver. My phone decided to go swimming. I wasn't looking forward to having to replace my phone (especially since they no longer make my phone and I am truly bonded with it). I dropped my phone off right before closing and they had it fixed within 24 hours. Nearly a month later and it is working great. The cost was beyond reasonable ($30 - ridiculously cheap). I would definitely recommend these guys - not only are they great at their job, but are super friendly and funny as well. read more

Really really friendly, honest, informed and efficient staff. I highly recommend this place to anyone who needs to get their phone fixed or unlocked. read more

Very disappointing, bad service, frustrating ... they misplaced my cell phone that I brought in for service. They promised to look for it each time I came by the store (several times), they promised to call me back and never did! Finally we found the phone flying around on their counter and yes ... it had not even been looked after. It was on their counter for over a month! read more

Referred to 4nElectronics by cel phone outlet for emergency revival of carrier-locked Android phone. Great Service, excellent price.

I came here to have an international iPhone unlocked and was quoted $130 and 10 days. I figured this was industry standard because they seemed really knowledgable on site, but decided to do a little research online after reading some bad Yelp reviews. I found out that the original UK carrier provides free iPhone unlocking, so I call Foreign Electronics and explain my findings. I tried to give them the benefit of the doubt, in case this was a one off, and forwarded them the carrier's website with detailed instructions on how to unlock the phone. I even went so far as to offer to pay a standard unlocking fee ($30-50) for wasting their time. They emailed back saying that someone would get back to me on Monday before proceeding. Monday comes around and I'm pleased to get an email that my phone is unlocked (7 days early). I assume they've had luck using the directions I found online, however when I arrive there's a bill for $110! I contest, and they offer to take $15 off and say they'll hold the tax if I pay cash. In the end, I was desperate for my unlocked phone and ended up paying, but the experience was very shady. I wouldn't trust these guys. read more

Avoid this place!!! I went in after I broke the screen of my iPhone 5. I asked how much it would cost and the man at the front said 120 dollars. I left my phone with him and came back three hours later. When I paid for it the total was 140 dollars. That in itself was weird but I didn't say anything. As I was leaving the store he called out "we have a lot of new phones you can buy". I remember thinking that was strange since my phone is in perfect condition other than the screen cracking which by that time was fixed. After I go to work straight away so I don't have a chance to play with my phone. After work I try using it and the entire screen is messed up. It's major glitching, typing random things, opening random apps. I assumed it was a software problem so I took it to the apple and they literally asked me who the hell fixed my screen. First of all apparently the screen was completely bad quality and second of all they INSTALLED IT WRONG. In the Apple employees words "the person just threw this new screen on". She repositioned it for me when she put it back on and low and behold no more problems. I think the man did it on purpose judging by his comment about buying a new phone as I left. AVOID this place. Go to cell clinic downtown instead, I've always had great experiences with them...and they're cheaper! read more