They wanted to "fix" my screen that was a hairline crack, didn't affect my phone at all, I opted for a screen protector and a hard case. Now my phone screen is cracked so badly everywhere idk how much longer it will last so I have to attribute that to the size of the screen protector that they used, not big enough for the phone, hence why it keeps breaking now. Complete disaster don't go here for anything . read more

Arfad was great and he fixed my phone super fast. Place is easy to access and it a very good price if you're looking for a repair.

I visited Fastcell repair store when I needed to switch sim cards from my old phone to the current and a few other minor phone problems. The guys that work here are super friendly and helpful. Fast service. I'm happy I came here for phone help. I'll come back again! read more

Badly cracked my iPad screen so I checked around and found that Fast Cell Repair had the best prices. They are open 7 days a week and Jerry got back to me right away with pricing. Got my iPad in to the shop the same day and it was fixed and ready for pick up the next day. New screen installed perfectly and iPad is back like new. Would definitely recommend them for great service, prices and quick responses. read more

We popped in today to ask about a repair done tp my iPhone two weeks ago. My lens protector on my phone camera had come off. The technician looked at it, remember me, and said come back in a half hour. We returned to find my phone repaired and hopefully this time it will remain.... the assumption was possibly our extreme heat had caused the glue to separate. I'm happy with the service and the gentleman is very polite. Thank you read more

Repairs??? Impossible here. The Problem spelled out in detail but they make you waste a day while nothing is done. 4th visit for same problem but never fixed. Liars - claim new part installed but WASN'T. They may know phones but Do not appear to know how to repair iPads. From a potential NEW customer to I will never return. read more

As advertised, same day phone repair, competitive pricing, and they don't try and charge you extra for things you don't need.

If I could choose no stars I would. My girlfriend came here due to the warranty policy. She had fixed her phone at another place and the warranty was nowhere close to the one offered by FCR. She came and the person who fixed her screen was very helpful and nice. The screen started acting up and she returned hoping to a solution. When she came back, the guy who helped her was not there (would've been nice but expected). Instead there were two other guys. They explained she would have to pay $150 to replace the screen since it wasn't covered due to dropping it. She handed the phone over since she assumed they'd provide the same service as she received before. The front camera wasn't working to unlock the phone and they asked her for her passcode. This made her uneasy. She told me about it as well and I am huge on electronics as well as clumsy. Out of all the repairs and times I've repaired phones over the years not once was this required. She pushed back saying it's not necessary. They didn't ask once more but multiple times. When she questioned them they said we need it. Both pushing for it. She stood her ground and said no. They told her to leave and come back in an hour (which again odd as their website says maximum 30-45 minute repairs. Telling her to leave and come back while pushing for her passcode is shady. This leads me to worry how many other people just willingly give their passcode to one of these guys. How much compromised information or stuff they've dug through while a customer is gone. There were time sensitive matters that required her phone so she was trying to get a fast fix from what we thought were dependable people and get it back to get back on track. Before they would start working on it, they tried upselling her everything under the moon. She had a phone case and they said she could get one with them. She asked why she needs one, she has one. They said but we do too and continued to push her to look at their selection. Once they realized she wasn't budging they told her she should buy a screen protector as well to prevent the damage to her screen in the future. She told them, "the one I had on is one I got her last time I was here and it didn't help so why would I buy another?" Crickets. They even pushed on doing a diagnostic. I'm all for suggesting thing that are helpful to a customer but when all you're doing is talking over a customer and obviously trying to squeeze as much money from them shows the lack of care you have for anything more than a paycheck. It shows your character and how much you care about what you do. After dragging their feet for who knows how long, she left and went home. She came back for her phone and paid them. Only a couple hours after leaving the store, she was trying to take a picture and the camera failed. We troubleshooted and it still wasn't working. She had to go back. When she went back they said they couldn't check any other functionality on her phone since she refused to give them the passcode. Nice way to push the blame. They also told her that because the front facing camera not working is why the back camera doesn't work which is a lie. They're not always tied to each other. Yes, it could have but it's not a thing where they always go hand in hand. I know this for a fact as I have the same model phone that she had being repaired and one of my phones still have that issue. Front camera has not been working and the regular camera has never had an issue. Just the front camera. Anyway, at the end of the story she left spending $150 for a phone with both camera broken but a new screen. If you've made it this far and wonder, why is she writing this? She didn't even go into the store? The reason I've taking it upon myself to write this is, it's been two days and I'm still in awe with how things played out. It was not me who went into the store but my girlfriend who this happened to (who is patient and nicer than I) would not go out of her way to complain. Before leaving they asked her to review them online. This place is a joke. This was at 2/13 between12pm-4pm read more

really nice and fast they fixed the phone in 50 minutes, my screen wasn't working and they fixed it pretty quickly but it was a little more expensive than I have expected, but to be fully honest, they were super nice and helpful and I would highly recommend it read more

SCAMMM!!!!!! Foreal people this business is charging you way too much. There screen that they replaced with my cracked one was horrible. Not even 2 weeks later after the repair there was a glitch on my phone that was not able to go away. I paid 300 dollars to fix a screen that broke in two weeks. Nothing but disrespect for this business. If there was negative stars I would lOVE to do 5 of those. MD. read more

Fast Cell Repair - Mobile Phone Repair Near Me - Burnaby, British Columbia

Final price on the iPad mini 2 glass replacement was more than double the quoted price. Took them 4 days to repair it and to replace the LED screen. Nothing wrong with it when it was brought it for the glass replacement. Was quoted $110 for it but ended up paying $268. So watch out. On the plus side, work seems to be ok. read more

Friendly service and replaced my iphone xr screen fast and works perfectly. Price was more than reasonable compared to Apple store, who wouldn't even touch it. read more

their 'claim' to be able to fix 'any' cell phone is bogus... plus rather than call to tell you, like promised, you have to roll by and ask what up? buddy tells you he'll 'check' with someone...wtf have you been doing for last week? no call, so, I return to retrieve my property and find out, surprise, he can't fix...joke read more