I came to this Walgreens to do a return of an online item that was purchased on their website. We…read morehad some issues with figuring out what was the issues. The young man at the register was nice and was trying to figure it out before he had to call for help. When his manager came, he too was nice about trying to figure out the issue as well. We finally found out what the issue was. Since they didn't sell that item in the store, it couldn't be returned there. Makes sense. He told me to maybe try the one further down Qns Blvd and they apologized for the issue (which wasn't their fault).

This Walgreens is located right across my doctor and it is pretty old looking. It doesn't have a…read moreparking lot and the lines to this place is very long. There are many bright white lights all over the ceiling that you can see from a street away. A well lit store! The problem I have with this store is that there are no self check out kiosks so you got to wait on a long line that is very slow. Sucks!

It's great that this pharmacy is open 24 hours per day, but the store itself is disgusting. It's…read moredirty and disorganized and there's stock all over the floor. It also has far more stuff locked up than in other local pharmacies. I can't believe that there's more shoplifting there than there is at the other pharmacies, walking distance away, but maybe they attract a different kind of crowd overnight. This store definitely needs a new manager who will see to it that's cleaned up. The CVS by the 71st-Continental subway stop isn't gorgeous, but it's a lot better than this one is.

This is my to go CVS and it has been here for a very long time…read more They just reorganized the store and unfortunately as a sign of the times, a lot of stuff is locked in glass cases. So you have to ask for a store associate to help you unlock the items you want. The positive side to that's is that there seems to be more room in the aisles now. There's also a phamarcy here and I believe they are either open late or they are 24 hours just like the store. Pretty tycpical CVS otherwise as far as what's available. The staff is friendly for the most part.

Face it no chain drug store is anything to rave about. All over priced as far as non prescription…read moredrugs etc. This Walgreens however is at least stocked and does have pretty good sales. Its very very clean unlike CVS on 67th and Queens Blvd which is a disgrace. The pharmacy I really like they always keep you up to date calling or texting about upcoming prescriptions with the cost refills left etc. which I find extremely helpful. The staff can get grumpy at times its true lol, but to be honest I have seen why. I have personally witnessed them getting berated by customers to no fault if their own. I'm talking down right name calling. I mean how is it the staffs fault if their are no renewals left on their script. If they listened to the phone call they would of heard you have no more refills on this prescription after this one or is it their fault if their doctor didn't call in script etc. take responsibility. I go very early in the morning when they are not as busy and have not yet really had their dose is poor customers. They are obviously understaffed which is part if the problem if you sense a little attitude lol. Overall with prescription plans you may not have a choice were you go. I have Walgreens preferred. I used to be with CVS across the street but they were no longer preferred but I loved the pharmacy there well the pharmacist but the store itself gross. So overall I prefer Walgreens just go early.

The pharmacy manager is not very helpful. it appears there is not an urgency to ensure customers…read morereceive their medication.

Excellent pharmacy with the personal experience rather than the Big Pharmacy . They call you when…read moreRx is ready, the staff gets to know you and they try very hard to make sure you are very satisfied. I would highly recommend this pharmacy to anyone and Everyone. My Mother lived down the block , my wife and I continue to use them . I go out of my way to use them and it's worth it. You won't be disappointed.

A great local pharmacy. Friendly help and a decent selection of greeting cards. Worth checking out…read moreif you're in the area.

Excellent, pharmacist is beyond helpful and kind, always assisting…read more Prices are great!

Highest praise to the pharmacist; kind, helpful, knowledgeable, always willing to help. Igor the…read moreGreat!

I love Walgreens and so I usually always go to Duane reade but I had so many terrible experiences…read morehere with the pharmacy that I had to stop sending my medications here for pickup. Now, I come here once a year for vaccines but what's the point of an appointment? I scheduled an appointment but had to wait almost an hour. It's like this all the time. 1 star for the pharmacy, but I'd say 3 stars for the retail team so I give them 2 stars overall. The retail team is hit or miss.

Update: 3/24/25 Now that RiteAid is closed, most of the…read morecustomers getting meds from there are now at Duane Reade. They are always understaffed and the people working the drop off/pick up area are also answering the phones. You would think logic would prevail and they would have more staff that can handle the community. Most times the line is down the aisle waiting while staff ignore the line. It's terrible and always getting worse

So grateful to have a local pharmacy like Hallmark where the staff feel more like friends than…read moreemployees. Starting using them 17 years ago when my Son was just a baby and can't even count how many times they patiently answered my questions and went above and beyond in helping me. Great family-run business. Proud to be a loyal customer.

I really appreciate this pharmacy, so much great people Pablo is a great person besides him…read moreeverybody is great they do work with you and understand on your needs

I don't know if it's just this CVS Pharmacy or all of them, but if you get a text message/email…read morestating your medication is ready for pick up, don't believe it. You HAVE to call them and make sure it's ready. I would call in a week before. Usually they'll have it in stock within 3 days, but a week to be safe. And expect long wait times. If you live close by or passing through, go there in person to see if you can get it early or if they can put in the request.

I have lived in the neighborhood, 1 block away, for 27 years and refused to ever go in, until now…read morewhen my insurance will only let me get meds through CVS. CVS alone is a horror show. They've always charged much more than other drug stores, they've always delivered awful customer service, etc. But this one is a special horror show. Rude, dirty, not enough employees, not enough inventory, pharmacy with lines that take upwards of 45 minutes, pharmacists who won't answer questions, and check out girls who are doing everything but waiting on customers, and front check out people who are ringing up 2 customers at once. YES YOU HEARD CORRECTLY!!. And they charge top dollar for all of the above. Plus when I go to pick up my meds, it's not enough to give my name and get my meds. I have to go through a litany of questions before they give you anything. I wish with all my might that this company goes out of business!! I long for that day.

I've been a customer at CVS Pharmacy for a while, but the quality of service has seriously gone…read moredownhill. The experience lately has been frustrating more often than not. Some of the female staff members come across with an attitude that makes interactions uncomfortable and unnecessarily difficult. Customer service used to be a strong point here, but now it feels like an afterthought. Simple questions or requests are sometimes met with impatience or lack of professionalism, which shouldn't be the case in a customer-facing environment. Corporate really needs to take a closer look at what's happening in these stores and consider implementing better customer service training. A more positive and respectful approach would go a long way in improving the overall experience.

The correct address for this store #7881 is: 97-15…read moreMetropolitan Avenue, Forest Hills, NY 11375 (718) 261-1647 This CVS is accessible via MTA NYC Transit buses SBS Q52, SBS Q53 and Q11 Woodhaven Boulevard at Metropolitan Avenue followed by a reasonable distance walk between 69th Road and 69th Avenue. It contains a free parking lot. In the passage of my travels of Queens, NYC I needed a visit to patronized with conscious awareness using my two CVS coupons as I have a loyalty rewards card. With hope and desideratum, this CVS did heed the hope within my mind for printer cartridge of very limited stock readiness and their price is lower than Staples. The economic effects of stagflation in 2020s era is strongly felt financially as the value of the American dollar, unfortunately, has less worth and less purchasing power. I did not wait for an eternity when ringing the customer service bell as my requested item is hanging on anti-theft pegboard hook security device for loss prevention for printer cartridge. This CVS also carried my default favorite chocolate chip cookie brand, Tate's Bake Shop. Customer service is really average as there is only one cashier open and the other cash registers are closed. The cashier had to wait for an eternity for the register to unexpectedly reboot and stated she cannot open the other two registers but moved me walking to the self-service check-out register to ring-up. In my employment history, I had worked in two (2) retail brick and mortar store businesses and there is always one register that is closed because there is no cash intentionally, but during the holidays this register functions designated for credit/debit cards only payment intended to alleviate the long queuing line surrounding the cash wrap for customer efficient movement flow. I did received my sales receipt.

Most CVS stores unfortunately all look the same, and this one is included. I was in the area and…read moreneeded a few things from a drugstore, so I went here. The store looked like a bomb hit it, as most do. There were bins with sale items in the front, and the register was on the side with bins in front of it. When I went to the register, the associate said she wasn't open and that the person who should be was coming. I just ended up going to self-checkout and only bought one item instead of the 6-10 items I actually needed. The store looks like a complete mess, with a lot of barely stocked shelves.

This CVS is pretty much like most other locations when it comes to customer service and having a…read morelot of items locked up. They did have some different deals and a few items that I couldn't find at other stores, which was a nice surprise and definitely a plus. The biggest issue was the self checkout. It kept glitching and messing up during the transaction which made the entire process very frustrating. It would have been faster to just have a cashier step in and handle it all.