This Walgreens is my local drugstore I frequent it often. I am literally sitting in the parking lot…read morewriting this because I am this upset. The person that was handling my order was extremely disrespectful her name is shuha. I already had one order that I was picking up I placed another order while I was in the store when I went to go pick up both orders I showed her that I had the one order that I just did in hand so she didn't have to go look for it and I asked her three times not to put it in a separate bag because I already had a two bag order to pick up as well she proceeded to put it in another bag I said ma'am please do not put it in another bag as I have too many bags she said I heard you still put it in a third bag then got upset because I said what part of don't put any third bag that you did not understand you look directly at me I said please don't do that and you did it anyway she caught an immediate attitude walked away in the middle of the transaction went over to the cashiers section look back at me and said you can come over here sir and I said excuse me who are you calling sir I wasn't talking to you okay but you were handling my transaction so who else could you have been talking to she ignored me and did not give me my items she left it there and walked away I'm extremely upset and disappointed by the actions of shuha I have never had this issue before and I am deeply disappointed is this what I'm to expect when I spend my money in an establishment let me know because I can find another place to go I will drive to another Walgreens to spend my money effectively with the appreciate it because this was not right

I wanted an American Express gift card to give my dad on father's day to put in $150, at first I…read moredid not find it, I asked and got told by the cashier today what they have is what's available, I checked and finally found it but only to find a long line with only 2 cashiers working at the slowest pace I've ever seen possible, so slow any worker can probably work faster than them at any location that's not a Walgreens at Hillside ave or a CVS worker, I might as well start shopping at CVS next time I hope this Walgreeens is closed for good for its lack of help and service it's as if they don't want any sales, rude workers. What kind of business is the owner running at this branch? The owner of this branch should be reported as well. One of the worker working there at approximately 5:30 - 5:40 PM today lack a lot of skills entertaining a customer with a complaint something that didn't make sense or maybe their false advertising fooled a customer so she had a complaint at that specific time.

Please do not waste your time in making an appointment for the COVID vaccine…read more A few weeks ago, I made appointment through the Walgreens app for the COVID vaccine. The process was fairly easy. The app was set for both vaccine appointments with the dates and times. My first "appointment" went smooth - although the was no regards given to time of appointment. The "appointment" for the second shot did not go as smooth as the first. The "line" to check-in with someone at the COVID vaccine counter was loosely formed by previous customers. I joined to line awaiting my turn to check-in. A male person walks in asks the person behind me in line: "Is this where you go if you're getting the second shot?" The female person behind was unsure. The male goes to the counter and repeats his question. Apparently, the intake person tells the male person to wait "over there" (seated area) to be seen next. Now, with this is mind, there are several people waiting in line to be seen - some for the first dose, some for the second dose, some with appointments, and make walk-ins. Ergo, this person skipped all persons waiting to attended to by the permission of the intake person behind the counter. This did not sit right me as I am next to be serviced. As I get to the counter, the intake person tells me that I am not next and that the male person is ahead of me. I explained that I was actually standing in line with said "appointment" previous to the male person. The intake person and I exchanged heated words for less than a minute. There is an additional person behind the counter. He appeared to be the one to administer said. He decides to chime in and states: "But there are walk-ins." I told him to use that same energy to organize the "line" and not to interject, if he was not going to help. The intake person conceded. I was next to have the second shot - or so I thought. I waited an additional fifteen minutes. The tech comes out and - once again - calls for the male person who came in AFTER me. At this point, I made my way in search of a store manager. I explained the situation to the store manager. We walked back to the pharmacy area. Manager speaks with tech. Manager apologies. I accept. Tech apologies several times. I completed the vaccination. Why does it have to go to this level of absurdity? Several factors come to mind: (1) Although, the store located in an area of white-collar workers with median income ~$82,000 - it's predominately people of color, (2) alpha male energy thinking they can speak to someone any kind of way without regard, and (3) lack of effective communication skills. The pharmacy techs need a bit more direction on how to organize the area for COVID vaccinations and working with the public.

On May 17, 2026, the lazy and incompetent clowns at this pharmacy waited until after they'd already…read moregiven a two-hour pickup window to finally bother checking the shelf, then immediately canceled and denied the prescription like spineless amateurs. Blatant cowards. They then flatly refused to provide the name of the so-called 'pharmacist' or any of the dispensing staff on duty. These cowards actively hide behind anonymity because they know exactly how negligent and unprofessional their behavior was and are terrified of facing any consequences for their denial of care. If necessary, demand a full corporate compliance audit complete with employee login logs, transaction timestamps, and surveillance footage from that shift so these faceless hacks can finally be identified and held accountable for their pathetic display of incompetence. Luckily there is a drunk that hangs outside the store named Benjamin, often providing interesting stories. If you don't mind the smell, he's quite the riot. Update. Benjamin is not a drunk. He's actually the pharmacist. Sorry for the confusion. Benjamin Min Hyun Donovan

Really nice staff. I like this Drug Store. All kinds of other stuff hangs around inside there tooread more

Javed, the proprietor, is professional, personable, patient and thorough. He goes out of his way…read moreto be helpful, and I am very pleased to have such a reliable pharmacist close to home. It's a much better experience than the chain drugstores. NB: The address is 4 Metrotech Center, but the entrance is on Willoughby St., between Duffield and Gold.

I'm surprised it's not a one star rating for this location. This is an extremely high volume area…read morewith the all the trains, buses & after 3pm is rush hour. It's always extremely slow in here with one or two cashiers. People need jobs, so why not hire more people, or better yet, to provide better customer service, a manager should get on the register to help out. That's really being a team player, instead of just sitting in the office & the line has over 10 people on it. I provided a picture below.

This is a pretty good location for this Walgreens, it's a few blocks away from the E train suptin…read moreand archer ave,and right up the block from the local F train suptin & hillside ave. Plus this Walgreens is literally next door to 2 court houses. Queens civil court & Queens supreme court house. The store itself is a decent size and has all the Walgreens stuff in it I find this location not to be that crowded, when ever iam there.The staff seems pretty friendly and courteous.

I needed to get some forms notarized and the staff were extremely helpful, professional and…read morecourteous!

I ended up going back to the pharmacy that sent me here in the first place (Best Choice) a block…read moreaway from them and they always have my meds now. It's funny because both pharmacies use the same wholesaler?? Sounds kinda suss to me. I went 5 months without meds thanks to Manson Pharmacy (and other pharmacies too) "claiming" they were still on back order.

The aisles are narrow, some on the shelves are not fully stocked. Alot of items are locked up…read more I was looking for pink nail polish no luck they didn't have much of a selection. Near the self check out no employees was there to assist the customer's and it easy for customer's to walk right out the back and steal merchandise. I will never come in this store again.

No one answers the phone. I called to get passport photos but nobody answers. Went on the website…read moreto confirm that it is done at this location and it was. When I arrived at the store they told me they don't do it here.

I have been using putting up with their inefficiencies for a few years because the location was…read moreconvenient. There are unorganized and run out of medicines often ,they seem to make their own hours and don't even have the common courtesy to apologize when they have made a mistake that causes you great inconvenience. I would not recommend them to anyone .Even more so if you are a caucasion.

My uncle went to pick up my grandmas' medication. It was a new drug. No one asked him if he needed…read morecounseling. It is the LAW to offer counseling on a new drug/ new patient. My 79 year old grandmother drank milk which you are not suppose to do with that particular medication, and it resulted in her vomiting. This is not to put down the pharmacy, but to let them know that it is their JOB to help patients manage their health. Customers that come to fill their medication here, please know the importance of knowing the side effects of your medication! I am a pharmacy student and it very upsetting that I had to find out no one told my uncle the precautions of this medication upon seeing the patient receiving it was 79 years old!!!

DO NOT USE THIS PHARMACY! They use your insurance to pay for your meds which they then steal and…read moreclaim the insurance didn't cover it.

From the owner: Family Care Rx Pharmacy and its staff is committed to maintaining excellence in customer service…read more We pride ourselves on the personal service we provide and we are happy to accommodate our patients needs. Our staff is bilingual ex: Bangali, Spanish, English, etc. Our pharmacy provides customers with a variety of carribean products, school supplies, and various OTC items. We always strive to make our customers happy and treat them like FAMILY.

There is only 1 reason I am not giving this pharmacy a 4 star and that's because few times I have…read morecame to pick up either my meds or family members and out of maybe 15 to 20 visits throughout past year and this about 3 to 4 times they have said that the meds are not available and come back next day. I can understand if it's not crucial meds however meds that always needed extra day for would be meds one should not miss. I love the staff, very friendly but my godfather whose an elderly man that needs his meds right away should not have to wait over 24hrs to get the meds. The pharmacy is also joined with another shop in.the front but don't go towards the front cashier as he/she is not part.of.the pharmacy !!! Go all the way in the back.