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    Forest River

    1.3 (34 reviews)

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    bought 2025 Catalina Epic. The W/D didn't work. parts were loose. The projector didn't work. Fixed most the stuff myself. called them for support, and they emailed me the user guides because half of them were not included with the RV, including the manual to the RV itself. Been trying to get support for the Samsung projector which was a big selling item for me but they won't RMA it I took the projector down when I spoke to Samsung directly, but they bought some cheap OEM version from somewhere other than Samsung because there's no serial numbers. They cut corners and don't support their products or warranty and use cheap parts Don't buy from them!

    We purchased a new Cedar Creek silver back IH 35 fifth wheel wheel in (2018) . Had problems about one month later with the front jacks dropping when driving. No we have a problem with the decals. They (forest river) sent me new ones for the front and sent me to a local Forest River plant where I live and they installed the new decals. Did a great job. Now we have both sides of the fifth wheel decals pealing (they look like hell) for a 65,000 dollar fifth wheel. Called and spoke with the same manager who took care of the first decals, but pretty much said tough luck on these. Clearly the same people installed all the decals. Pretty poor service for such a high end fifth wheel. I am going peal the rest of the crappy decals off, and put on there, to NEVER PURCHASE A CEDAR CREEK FIFTH WHEEL. I refuse to give exposure to Forest River and Cedar Creek. Too bad....

    We purchased a 2021 Cherokee 294rr vin 4X4TCK32XMX147198 in January 2021. Upon purchase and use of the camper we have had issues. The first big issue was with the entry door. On our third use of this unit it began splitting at the bottom corner and would not close or open properly. It took 7 weeks for us to get a new door put on under warranty. The week we got the door fixed, we took a trip and hauled our 853 lb 2020 Harley Davidson Roadglide special in the back. The toy hauler is rated to haul 2000lbs. Upon arriving home from the trip and preparing to unload the motorcycle, we discovered that the back tire of the motorcycle had broken through the subfloor. We immediately called camping world to initiate a warranty claim for this repair. After weeks of waiting we were contacted by our camping world tech and advised that Forest River had denied our claim. They stated that Forest River believes that the motorcycle was in motion when the damage occurred and it looks like someone "popped a wheelie" while trying to load the bike. (Yeah, they really said that) I took it upon myself to call Maddison at Forest River to explain what happened and find out why the claim was denied. She told me that the motorcycle was in transit when the damage occurred therefore it is the customers fault and no fault of the builder. I advised her again, the bike was stationary and the camper was in transit behind our Silverado, which was in motion. (Newtons laws of motion, seriously) Of course the bike was in transit! The 835 lb stationary motorcycle was strapped down in the back of the toy hauler, rated for 2000 lbs, being hauled by a Chevy Silverado! Anyways, after speaking to Maddison she agreed to resubmit my claim for approval after denial. One week later, our claim is denied again. This is no way fault of the customer and the subfloor of our toy hauler should have never broken through with an 835 lb Harley.

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    Review Highlights - Forest River

    I discovered that McMahon's RV that does the warranty work went out of business.

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    International RV Wholesalers - 308rl

    International RV Wholesalers

    (2 reviews)

    We were in need of RV parts while visiting Elkhart. After getting the run around from 2 other…read morerepair shops. Morgan at International was great and had our parts ordered in less than 24 hours. We picked our parts up the next day. Truly excellent customer service! Thanks so much Morgan!

    I am not satisfied with the owner of International RV Dave's explanation of the quality of the…read morerubber roof replacement that I received. The repair job is very low quality with poor workmanship and wont last. Dave told me that there's nothing wrong with it. I've been in construction for 40 years and I know quality when I see it and when I don't. Wrinkles, debris and splinters covered up, overlaying of materials over old materials, sloppy sealant applied and glue on the painted fiberglass cap. Walking on slide outs and using them as scaffolding. Boot prints, dirt and glue residue left on slide out roofs and new roof, AC units were not re-installed correctly. The front ac had the fan obstructed so it wouldn't turn and both units had the duct work smashed and inoperable. I want my deductible and Indiana Farm Bureau's money refunded so I can have the repairs done properly somewhere else. I paid Joey's RV Service to inspect the roof and to write up an estimate and they indicated that it's even worse than I thought. I was shown at Joey's what a beautiful and professional re-roof job looks like. Not only is there debris under the rubber roof membrane but the luan ply-wood sheathing is splintered from the removal of the old roof and has likely already punctured pin holes in the new roof in areas due to the ridiculously thin rubber membrane they installed. Overlaying of the old luan ply-wood sheathing with new is recommended to provide a new surface for the new rubber roofing, something they don't care about. The Metal Radius Edge moldings that run full length of the roof on both sides wasn't fastened down properly and will tear the rubber roof in time. The old front termination molding on the fiberglass cap wasn't removed and a new molding was installed right on top and sealer applied over both very sloppily and thin in places. The fiberglass cap has a large area where glue was sprayed on the paint and not cleaned. There are scratches in the paint on the cap, one large scratch from one side to the other and more vertical scratches.

    Heartland RV - Other delamatin waiting to be fixed!!!!!!!

    Heartland RV

    (37 reviews)

    I bought a 2024 prowler brand new and its pure garbage! Wish I could give 0 star. Faulty plumbing…read morelead to rotten floors, slide windows leaked, window in backroom leaked. Plumbing under sink leaked. Co monitor went out, microwave went out, recall on stove, fan in bathroom went out, roof to slide had to be repaired from water damage from something that wasn't installed correctly, smoke alarm went out, p trap not installed correctly caused rotting floors. That was within the first year. Now at a year and half, we have more water leaks from somewhere thats caused more damage to floors. DO NOT BUY FROM HEARTLAND!!! The dealer has fixed some of rhe stuff but heartland always gives them a hard time on covering stuff. The dealership also has a list of pictures where the floors were rotten!

    Heartland RV accused of failure to deliver serviceable vehicle…read moreOver 250 days in service first year still not back to me as of now. 2022 Heartland Torque toy hauler and Camping world where it is being serviced. Purchased new in spring of 2023. I will NEVER buy another camper period! I am still trying to find an Attorney to help me. No one wants to help as it is in a state where the lemon law does not cover the RVs where they are built (Indiana). Regardless of where you live or bought it you are required to go to their state to file suit. Anyone knows of someone that can help please let me know. I can even unload it as I cannot show it to someone it's not in my possession and the dealer is telling me it's worth less that 35% of what the MSRP was now too.

    Tiara RV Sales - The previous 5th wheel at a different location in FL.

    Tiara RV Sales

    (41 reviews)

    I am having the EXACT same situation (see review dated 9/27/2024) with Tiara RV (Kyle) canceling a…read moreextended warranty. Been trying since May 2024 still no refund. I sent a complaint to the BBB, still no refund. I see there's other complaints on BBB about same issue with Tiara.

    If I could give zero stars I would…read more 4 weeks of owning out 5th wheel and have yet to go anywhere . Week 1- they delivered our 5th wheel to us with no power cord so we couldn't even use it for the first 3 days. Also window trim popping off on a lot of the Windows. I fixed it myself Week 2- led light over awning stops working - wasn't to worried about that figured I'd take it in for service at the end of the season. Week 3- water line to fridge was hooked up wrong flooding our 5th wheel and causing major trim damage- pulled the fridge and repaired it myself and figured I would have the interior repaired at the end of the season Week - 4 converter burns up /no power to unit -2 days before our 1st trip. Since the beginning we made a lot of calls to tiara before we even received our 5th wheel. Reason is because they would never communicate back and left you in the dark the whole time . There is no leadership in this company. From the parts Dept to Chris the finance manager and all the way to the so called owner Todd . They were all horrible to deal with. They do not care after the sale. They will put all blame back on the manufacturer . And take no responsibility for the lack of service they provide.

    Forest River - rv_dealers - Updated May 2026

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