I went to Juan to get a valve cover replacement since he diagnosed the pvc was bad everytime he…read moreopened the motor cap it went away but the car had a whining sound.This would be the third time I get my car service at this shop.I bought all the parts from fcp euro oem valve cover and spark plugs ,coil and a starter.He gave a high quote but I thought WTF the shop is close to me and they stand by their work.The car was there for almost two days.I paid Juan cash,tipped the mechanic and took my car.After driving it for about 30 minutes the same noise was still there.I went back and spoke to Juan and the mechanic and they both looked at me and said "we did everything the way it should be done- probably the pvc came defective".I told him "this is a brand new valve cover not a used one, ok I'll call and get another sent out to me and return this one" He asked me if the company will pay for labor -- WTF.. Basically telling me I would have to pay for the whole job again.When I ask him what he meant he told me his mechanic has to work on the car again which is about 5 Hrs of labor which was the same price $700 not to mention the $1100 he initially charged for the whole job.He was very dismissive and didnt want to stand behind his work or guarantee it .Absolutely absurd! This is not how a business should conduct business. I could of taken it anywhere else for half the price. I had to take it to my mechanic and pay again for the job to be done the right way... these guys at elite are clowns. Guess what my mechanic found out .These Fucktards at ELITE AUTO WORK knew exactly what they did and never told me a thing.The mechanic snap one of the screws in half then tried to take it out with a tap and snap that inside trying to take the screw out and left that inside.He then put silicone around the new valve cover,cut an old screw or put the same one he snapped with silicone.I guess he put silicone just so it would look like it was screwed in.Instead of just taking out the screw and the tap that he broke. This would of never worked with all the pressure inside the valve cover when the car is on.So basically you charge your consumer double for your mechanics incompetence & dishonesty. Do yourself a favor and go somewhere else. I would give zero stars.I posted pictures of what these guys do at the Elite shop.--- **consumer Beware**

Juan is honest, and reliable. He gets the job done and he's a humble guy. I will continue to go…read morehere for all my car repairs and maintenance. It's a pleasure being able to have him in the area! Thank you Juan!

Good service Good owners They work with you and are honest . I had brake work done It was done…read morecorrectly and no problems.

I called Middletown Auto Repair mid-morning and spoke to Chris. I asked about brake service for my…read moreSUV. After taking a few key pieces of information, Chris said he'd call me back within the hour to let me know how he could help. As promised, within the hour, Chris called and asked me to bring in my vehicle. He and his team took a look and were able to replace my brakes. I was in and out of the shop in under an hour. The work was exceptional. Chris was wonderful to work with. The level of customer service was remarkable. I will definitely be back for any future needs with my car- routine maintenance or otherwise! It's not often you find an honest mechanic. I highly recommend Middletown Auto & Repair!

The best mechanics I've ever had. They're honest and thorough. I never get my car back with any…read moreissues. I swear by them

They were more than accommodating Broke windshield wiper…read moreblade from snow storm a couple of months after winterizing service for my car Took me in without appointment right after I called Replaced wiper No charge for it In out done Quickly friendly professional service

I took my VW in for a power steering leak. They charged me $586 to fix it , yet after a week I…read morerealized my car wasn't fixed. I took it back in and they said it was going to cost me ANOTHER $1900 to fix the leak The mechanic said he never had seen a leak like this before. .Say what? What about the first time.? Aren't there UV dye kits to spot leaks.? Isn't this your job? If a mechanic doesn't know what they are doing then I think they should send you elsewhere , not keeping charging you until they figure out the problem! At least they should of reimburse me the $586 for work that In actuality I didn't need. At The Village Shop it's strictly amateur hour (and expensive hours at that!) * Michaels response to my review is sorely lacking. He or none of his team told me the extent of my power steering leak when I initially took my car in. I paid $586 and they happily sent me on on way with only fixing what they "thought" was wrong. At first, the secretary at the Drop Shop told me they couldn't find a leak. This kinda goes contrary to Michaels statement about l"eaks everywhere". If there were , how come nothing was said in the first place? Somebody is not on the same page .It seems suspicious at best and totally unprofessional at its worse.

Mike and the boys are the reason why I like to keep my auto service local. They are community…read moreminded and take care of their customers. They are very knowledgeable about their business and work hard to make sure that the customer has a great experience with the repair or service of their vehicle. I highly recommend Mike and the guys at the Village Drop Shop to service your vehicle.

There are 2 things that will happen to you if you bring your car there for repair. The car will be…read morefixed right, but you will pay at least twice the price to get the work done compared to other shops. This place charges more for work than a dealership does by far. Expect no mercy at all, you will totally be robbed for whatever they can get away with. They give free written estimates, get an estimate for work you need, go around to other shops and see how much you are being ripped off.

No waiting on my appointment-NY state inspection Great and…read morefast service Highly recommend

Ralph is an awesome guy. Great work, even better chats. Will certainly be coming back again and…read moreagain

Came in to get an oil change, great customer service and nice waiting room. Also fixed both of my…read morelow beam lights that were out. Would definitely recommend!

Radi is a rare entity, an honest auto repair garage. He does honest work for an reasonable price…read more I will warn you that although he's honest the establishment could use a make over. However, he has helped my avoid costly repairs many times over the years. I trust him as do many others here.

We needed a high end repair on our car and Radi came through for us. Pricing was reasonable for the…read morescope of the work. Communication was good. We have used this shop for everything from simple to complex work, I can recommend without hesitation.

Great shop. Honest and reliable owner and staff. We go here for everything. Frank always says to…read morebring the car in within a few days when we call. Always busy, but fits us in. Wouldn't go anywhere else! Ignore any bad reviews. Cathy and Anthony Greene

Finally found an Honest and Experienced shop that I can trust. Frank fixed my 1964 Chrysler that…read morenobody would touch. Frank is a Stand Up Guy. Patriotic and straight forward. I highly recommend Riff & Sons for all you automotive needs. Late model and classic.