23 minutes ago New…read moreFollow up to the review I left just yesterday. I was told by the Owner in response to my review that I would have 7 mornings of rides on them and we established that the cab would be there at 730. This did not happen. AGAIN I was late for work. I am an office manager for a business and it is imperative I am on time. This is a hassle to call an hour or better ahead of time and to be treated like I called 5 minutes before. This is deceptive of the owner to say that she would make sure they would be there and the cab still did not arrive until after 8. My business that I help run, was not able to begin effectively because I depended on a service that did not deliver what they say. I was foolish to believe words with no true action behind it. It is an issue that needs to be handled effectively by the management and owner. The driver said this has been happening for years. Then it is time for some change. Just remember words without true honorable action is just manipulation. She has responded to my messages and review. Instead of trying ti right the wrong and correct the inconsistencies, she renounced the 7 free rides and told me not to use her services any longer.

Unprofessional took a cab from Harmony Church the other day 44 she told me her whole life story…read moreand literally begged for a tip.... completely ignored... there rates on Post is different in every cab... driver 18 wanted to charge each one of us separately to go to the strip mall ridiculous and afterwards wanted to fight I hope this company gets off post I will be reporting this to my superior.

Bianca was so kind, very professional, and timely! The van was clean and spacious. I highly…read morerecommend this business and will be using them in the future.

Customer service was good. Cab was on time but I am giving 3 stars because my driver got lost on…read morethe way to the airport which was 10 min away, at 4am with myself and my daughter in the car. That was kind of scary. His car did not smell pleasant and he did not take debit card so I had to get money out at the airport. And he was driving his personal car which I was expecting a company car based off of the pictures here on Yelp!

I wanted to go 25 miles and the dispatch told me I had to pay $52 dollars upfront or she would not…read moreget me a driver very unprofessiona... cars are very unreliable

Set up time call and called them over 4 times when the cab never showed up. They never answered…read morephone and cab never came I waited 30-40 minutes. Unreliable unprofessional just needs to close down.

The driver was great and right on time She drove great and…read morewas very nice and the price was good. Good business

This company don't not communicate well! You order a time call and no one's there tell the other…read moreemployee or the employees just don't care

On 3 April 2022, I went to the Express store on Fort Benning, GA. I come out of the Express and I…read moresee this taxi cab in the handicap parking and the passenger wasn't handicap either. These spot are for people that need them, not for you to get something from the store because you think you'll be fast.

Has to use there service a few times when my vehicle was in the shop. Reasonable rates and all…read morethree cab drivers were courteous and drove safety. If you need a ride in the Columbus/Phenix City this company is pretty good.

Yellow cab is not reliable after 6 o'clock they will have you waiting for hours for a ride so if…read moreyou have If you have somewhere to be at a pacific time don't call them you will get there late

My brother in law and another handicapped gentleman called this company which now goes by Catch a…read moreCab to take them somewhere. They were charged $44.00 one way and $23.00 from another driver for the return trip. Checking the same route with Uber, they would have only paid $9.00. They took advantage of them because they are handicapped.

I'm so happy to be the first one to rate this poorly managed, half-rate company. I have tried to…read moreget a cab three times this week through Patriot while on TDY at Ft. Benning. Each time I get the same answer..."It will be 15 minutes." That turns into 30, then 45. Then you find out from the manager that your ride was sourced to another company, who will get to you at a time that is convenient for them. Do yourself a favor and talk to the locals about Uber. Why is Uber not here??? This is a huge base town!!! These scumbag cabs probably threaten anyone willing to take on an uber driver contract. Bullshit.

never again will I call this company 2nd shift dispatcher is horrible this company is going to shit…read moresad to say but I'll definitely find another way to work either I'm late or talked to like shit

They're never on time with scheduled cabs and when you call to confirm it gives off as attitude or…read moredon't care

Goldstar? How about no stars? If I could, I would give this cab company zero stars…read more In the last two weeks, I had two negative experiences with this cab service. The first, the driver took 30 min to pick me up from my doctor's office even though I gave the dispatcher specific directions on what building I was in. Turns out the driver was hanging out at the wrong building for 15 min and didn't think to call me. The cabs aren't the cleanest or well-maintained but for a fairly short ride, it's not that big of a deal. The second experience was this morning. I called Goldstar 40 min ahead of time to request a cab for my brother. He needed to get to the Groome shuttle office in Columbus to get to the ATL airport (the Groome office is a 12 min drive from where we are). After 5 min PAST the scheduled pick up time, I called the dispatch and was told the cabbie was dropping off someone and would be there within a few min. Well, long story short - 2 more calls to the dispatch and 1 from the driver later - each call promising that the cab was 5 min away, the cab was a total of 32 min late. (That is 4 calls total in a 30-min period!!!) The cab arrived 3 min before his shuttle was scheduled to leave from the shuttle office. Needless to say, since my brother missed his shuttle. He had to take the next one which gave him approximately 20 min to get thru airport security and make it to his gate. Did not happen. The driver was apologetic but apologies mean nothing when you are purposely lied to over and over again. Why couldn't they just be upfront and say "I'm sorry, we are running late, it's really going to be 20-30 min more." Give me the opportunity to call someone else. The cab company is not the one who is being inconvenienced - the customer is. But no, they just choose to string you along. Do NOT use this cab company if you have to be anywhere on time! Or if do have to, give yourself a 30-45 min buffer!

Driver arrived with a 'friend' in the passenger seat, didn't offer to help with luggage in an aging…read moreminivan that hadn't been cleaned on either the inside or out for several years. However, I was able to get to my destination on time, regardless of how unpleasant and uncomfortable the ride felt. Didn't take credit cards offered hand written receipt only.

Perfect experience! We had to have a cab unexpectedly for a very important event. The gentleman…read morethat took the call (very early) was very professional. Driver was great! She was prompt, helpful and courteous. I highly recommend them.

If I could give zero stars and be able to write a review, I would. We had a wonderful weekend spent…read moreat Fort Benning that began and ended with frustration due to Ranger cab company. We first called Ranger cab before flying to Columbus. We explained we needed a cab for 6 so we needed a van. We were told that planes can be delayed from Atlanta to Columbus so to call when boarding in Atlanta. We called twice, as told, and there was no answer. We left messages confirming our departure. We arrived at Columbus airport and had to take 2 car cabs that were stationed at the airport. We were then told by Ranger cab that they would give us one of the cab rides back to the airport (now for 8) for free. We called twice over the weekend to confirm. We called at 12:30 on departure day, when our rides were supposed to arrive to get us to the airport on time, and were told he'd be there in another 15 minutes. Our rides showed up with the main guy shouting out things to a group of 8 all trying to get our luggage out the door "Let's go people, let's go! I'm trying to help you out" "Ok let's hurry up" yelling at us and rushing us which would of never been necessary if he wasn't late in the first place. (Note: we put all our own luggage into the van.) He continued to be very rude and argumentative the entire way to the airport explaining that he was doing us a favor. Disrespectful is an understatement. (side note: the van without him as the drive, employee of the rude man, had a rap station blaring halfway to the airport until we asked for it to be turned down.) Terrible service and VERY poorly run business run by the rude man and his wife. We will advise Hampton Inn to not recommend this cab service again.