If I could put negative stars I would!…read more I had travled to Georgia to see my husband who is currently training at Fort Benning. My plan was to fly into Harts-field International, because it was cheaper then flying directly into Columbus. The 100 mile difference between Atlanta and Columbus was going to cost me $78 with another service so, determined to save a buck, I continued my search and came across this pathetic excuse for a shuttle service. Once I arrived in Atlanta I knew I had a couple hours before my shuttle would arrive and I was prepared for the wait. Half an hour before it's due arrival time I went to sit out in the ground transportation area. My shuttle was scheduled to arrived at noon. When 12:05 rolled around I wasn't too worried as it looked like traffic was bad. When 12:10 came I was a little more anxious. And by the time it was 12:18 I decided to call to make sure everything was alright. The person I got on the phone was RUDE. He told me it has only been 18 minutes not like it had been half an hour or anything. He said that they aren't a taxi service the the shuttle wasn't going to be there when I expected it to be and that I'd just have to wait. About 10 minutes later I received a call from the manager. She said she'd call her driver to find out what was up and then call me back. It took her nearly 20 minutes to do so and when she did she said he would be there shortly. At 1 she called and asked if he'd arrived and when I said no she said he would be soon. He arrived at 1:15. In the hour and forty-five minutes I waited for that shuttle I saw at least 7 of the competitors shuttles headed to Columbus go by. Also it takes about an hour and a half (up to 45 minutes if there's traffic) to go from Columbus to Atlanta and vis versa. Which means he probably left right around the time they were meant to pick me up from the airport. My nightmare doesn't really end there. My seat didn't have a seat belt. And while I couldn't find any laws against driving and talking on your phone in Georgia, I didn't quite feel safe as the driver was on his for about 60% of the trip back. The van was filthy! When I arrived in Columbus I went into their offices where I was greeted by the same manager who called me. There was no apology and she gave me a stamp card for ride 10 or so times get your 11th ride free. As if I would ever ride with them again. When I headed back to the van to collect my bag the driver was about to close the back doors. When I mentioned I had a bag he seemed to act fake surprised like he didn't remember putting it back there. I took their competitor back to the airport. Much more professional, prompt and clean. I don't think I'll think too much about paying the $15 extra for their competitors service next time I travel to Columbus.

YOU, YES YOU! You need to read below!!…read more Rule 1 of travelling life: You do not take the Courtesy Shuttle ever in Georgia. Rule 2 of travelling life: YOU DO NOT TAKE the Courtesy Shuttle ever in Georgia. I wish I could give negative stars and it is with deep regret that I'm forced by Yelp to award 1/5. I took this shuttle from the Atlanta Airport to LaGrange. The fat and unhelpful driver first seated me in, then asked me to stand out so he could circle around and get in the line of shuttles! I had to wait 25 mins outside until he returned. It's not over yet. Part 2 - he waited 20 mins more because I was the only one in the shuttle and he couldn't find anyone else. Not only was the service a disaster, the driver was extremely unprofessional. He spat saliva with every word he spoke, moved like a snail, wasted time and had no sense of urgency, and made me wait for an unbearably long time. I finally had to turn to Groome which was much quicker. I reached the client's site almost an hour late and was furious. I HOPE THIS SHUTTLE SERVICE IS SOMEDAY COMPELLED TO CLOSE ITS BUSINESS.

This company is AMAZING! THE CUSTOMER SERVICE IS SUPERB!…read more We've NEVER had a bad experience and they make you feel like you're special and that they are you personal driver. Love them!

Fantastic service!! The staff is always very professional, friendly, and courteous. I have used…read moretheir service for years and LOVE them.

12/23/24 I consistently use Groome for my shuttle needs to…read moreColumbus or to Hartsfield-Jackson Atlanta airport. I visit the state of Georgia at least four times a year to visit family. Groome service has been excellent this far. I have not had any issues with any of my rides. They have been reliable and invaluable to me.

The customer service here is the worst If you call in super…read morerude If you walk in they look at you crazy for asking a question This is the main transportation for Columbus to Atlanta, so they feel they can get away with it. It's awful for a business that constantly deals with customers to be like this. This place needs solid management to correct this Most of the drivers are good

OMGosh!! What a pleasant experience!! For just a little more $$, I am picked up right at my…read moreapartment and taken directly to my flight with no stops in between. The car was spotless and very comfortable. Mr. Hood and his wife are really gracious and wonderful people. Thank you for the relaxing trip to the airport. I will definitely be calling on you again.

Great service all the way around. Good communication with pick up times, pick up places, etc. Jim…read moreHood made everything from getting to and from Auburn to the Atlanta Airport very easy.

I used Steve's Airport Shuttle for transportation from Newnan to Atlanta Airport. Steve was very…read moreprofessional and on time. He even notified me that the airport was busier than usual on the morning of my departure and suggested picking me up earlier than scheduled so that I wouldn't worry about being late. I will definitely use Steve's Shuttle Service again.

Used Steve's airport shuttle ride to go to Atlanta airport. Steve clearly cares about people, very…read morepersonable and was on time. I would definitely use him again.

Goldstar? How about no stars? If I could, I would give this cab company zero stars…read more In the last two weeks, I had two negative experiences with this cab service. The first, the driver took 30 min to pick me up from my doctor's office even though I gave the dispatcher specific directions on what building I was in. Turns out the driver was hanging out at the wrong building for 15 min and didn't think to call me. The cabs aren't the cleanest or well-maintained but for a fairly short ride, it's not that big of a deal. The second experience was this morning. I called Goldstar 40 min ahead of time to request a cab for my brother. He needed to get to the Groome shuttle office in Columbus to get to the ATL airport (the Groome office is a 12 min drive from where we are). After 5 min PAST the scheduled pick up time, I called the dispatch and was told the cabbie was dropping off someone and would be there within a few min. Well, long story short - 2 more calls to the dispatch and 1 from the driver later - each call promising that the cab was 5 min away, the cab was a total of 32 min late. (That is 4 calls total in a 30-min period!!!) The cab arrived 3 min before his shuttle was scheduled to leave from the shuttle office. Needless to say, since my brother missed his shuttle. He had to take the next one which gave him approximately 20 min to get thru airport security and make it to his gate. Did not happen. The driver was apologetic but apologies mean nothing when you are purposely lied to over and over again. Why couldn't they just be upfront and say "I'm sorry, we are running late, it's really going to be 20-30 min more." Give me the opportunity to call someone else. The cab company is not the one who is being inconvenienced - the customer is. But no, they just choose to string you along. Do NOT use this cab company if you have to be anywhere on time! Or if do have to, give yourself a 30-45 min buffer!

Driver arrived with a 'friend' in the passenger seat, didn't offer to help with luggage in an aging…read moreminivan that hadn't been cleaned on either the inside or out for several years. However, I was able to get to my destination on time, regardless of how unpleasant and uncomfortable the ride felt. Didn't take credit cards offered hand written receipt only.

Booking was pleasant, driver was pleasant and on time. Ride was super comfortable. It was all…read morearound a wonderful experience and I will be using them next time I need a ride service.

I had very good experience with A Courtesy Limousine. They provided transportation for prom night…read morefor our children. They are organized, efficient, accessible and incredibly easy to work with. Some of the best customer service I've ever had! They will be my go to transportation company from now on. Thanks so much to all! Highly recommended

5 Star service. I was told about her from a friend and wad not disappointed with her services. she…read morewas on time and had a nice ride home from ATL to my front door. I highly recommend her. DKR

i called last minute for a shuttle to ATL ai and they didn't disappoint me. Great car. Great…read moredriver. Very friendly! Keegan was outst. Will recommend to anyone I can. Miss Myra communicated with me through each step. Will use her service again

I had Scottie pick me up from ATl airport for a business trip. He gave me a nice tour of parts of…read moreGA on our way to the hotel. But let me tell you Lynn was our driver for the next three days and she is hilarious! Not only is she engaging, fun, and a great driver, you will love her! She let me sit in front all three days because I am not a good rider lol. Definitely request Lynn, she is a hoot!

My daughter's wedding was this weekend Scottie dropped off and picked up the wedding party on…read morewedding day and they all loved him they said that he was so much fun a great driver even stopped at a few locations for pictures . He was on time and very professional we would definitely use bolt transportation again.

Best Service in town. They're just 1 phone call away and service was exquisite! Will be using…read morethem a lot in the future

Georgia Errands handled my complex errands like the pros they are. we use them for pickup and…read moredelivery of medications and they are the best.