This nursing home has the worst quality of care. Staff has no experience, just a computer training…read moreclass. MedTech's have no experience. No compassionate care. The smell of urine upon entering the place is overwhelming. Many bruises on residents etc . Food is terrible and not appropriate nutritionally.

When searching for a community, I came across Rosecastle. I am so glad I did because the community…read moreis beautiful, and the staff are very caring and wonderful. I am so glad I made Rosecastle my choice.

Cypress Village is lovely . There's always something to do and you can tell the staff really cares…read more. Jennifer Peterson is one of the sweetest people I've ever met .

Starting with Charlie Farrell, Retirement Counsellor, and then Ty Morgan, Executive Director, you…read morecouldn't find a more welcoming introduction. My dog Gracie also loved the welcome: tail wagging! So we'e moving in about 6 weeks!

When I get a flyer that's says free food..drinks ..music and with shopping comes into my hands..I…read moreknow I'm being led. So I stopped by to find a beautiful center full of friendly people. The had nice desserts with the biggest slices of baklava I'd seen.the chicken and beef portions were also very generous. The music was being played as we shopped the halls for handmade wreaths. The event was top notch and next year..Im bringing others.. Thank you Windsor for the flyers..

My parents were going to move into the Windsor house so they held and secured an apartment for two…read moreweeks. My father was hospitalized so they were never able to move. After holding an apartment for two weeks and NOT moving in and NOT receiving any type of service we have been billed $11,165.84. I tried talking to the director but she was unwilling to work with us. I hope this information will keep others from being treated the way The Windsor House has treated us.

Amada is a high quality care company - they have gone above and beyond. They are referred by…read moremultiple health agencies. They were available to support whenever was needed. The office staff are organised and communicate amazingly!

We couldn't be happier with the care provided by Amada Senior Care St. Augustine. From the very…read morefirst call, the team was professional, compassionate, and truly listened to our family's needs. The caregivers are outstanding -- reliable, skilled, and genuinely caring. They treat our loved one with dignity and respect while bringing warmth and joy into every visit. The entire staff communicates clearly and goes above and beyond. If you need trustworthy home care in the St. Augustine or Palm Coast area, this is the agency to choose. Highly recommend!

This is an amazing facility and staff! They put the patients first. Great care!…read moreBarbara and her team really care about their patients. The food is 5 star!

Finally, this Facility has a perfect bill of Health from the Agency Health Care Administration that…read moreSurveys Assisted Living Communities. Few facilities can claim this distinction.

My father was admitted from Baptist Hospital for rehab treatment. The facility was almost never…read morecleaned. Care givers were never current on the needs on the patient. The directly lied about the improvement of his injury and forwarding test results request from his outside specialist doctor. Initially sold they provide a strong level of service that did not exist.

My mother was admitted to this center to be administered an antibiotic intravenously for 21 days…read more Her overall care was consistent and was administered medications as needed and directed. Meals were delivered according to nutrition needs, physical therapy was also well received by my mother. The negative experience lies in her discharge procedures as well as lack of communication with the Director of Nursing Angie and Case Manager Jenny. Her discharge required portable oxygen as well as set up for home oxygen she was released with neither and was lied to that we simply had to call and they will deliver it. It was confirmed by the company they never received the requests. She was prolonged a procedure for several days to remove a tic and was transported twice to a hospital to have it removed without confirmed scheduling resulting in her being left once and I had to Uber her back to Life Care. The D.O.N Angie and Case Manager Jenny never returned calls and once confronted released they were telephoning a number that was never given to Them upon intake from my mother, myself or St Vincent where she was prior to being released there. She was discharged without three vital life threatening medications causing her to miss doses and resulting her being in the hospital upon arrival. If you have any other options please choose them. We have filed a formal complaint with AHCA and our family attorney has admonished us to build a case and we are.

it's not my home but it's ok - it's very open. The sidewalks are covered so if it's raining you can…read moreeasily walk or use your scooter. Everything is on one level, no elevator. Many of the units have screened in back porches with doors. Some of those units have a sidewalk right up to their back door. I wish they would make all the units have this added luxury. A standard. My apartment has a nice screened in porch with a door that opens up to the back field, but there is no sidewalk and there is quiet a drop to step down. Visit WL look around. It is very pet friendly. Most of the med-techs and LPNs are very kind. You always have a couple employees not happy. The Dine room has made changes for the better, but meals are served at specific times. They are doing maintenance on the buildings to restore them back to their "beauty ". I wish they had pictures hanging of this place opening day till present day hanging. Know:If your independent living make sure you understand your independent and will need to call 911 if you need help or have fallen. Assisted living is may what you need. It's nice though ,here you can transition from independent to assisted to memory care if that's what you need. There are activities here but is a slower pace since a couple residents are nearing 100! But thats ok. The young ladies at the front desk are a delight. Always NICE! I say give it a try here, bring your dog and if it's not for you, it's ok. I wish they would put a speed bump or two in the front and here in the little back road... I know you are in a hurry but older residents on scooters or walking their dogs can't always move as fast as you. And then there are the geese- I love watching them, but some people are just mean and speed up when they are moving so slow... clipping the goose. it's not nice.... A slow sign and speed bumps might help. or a funny sign saying "geese crossing". Any humor at a retirement community is a must. I post good and not so good just because this place could be the best retirement community, the way it's laid out. Walmart , Vet, Food places near the entrance. that's a good thing. hope this helps you decide or at least come look.

This place is disgusting. My grandmother started off on the assisted living side and something…read moreabout that part of the hallway was hot and smelled terrible. She transitioned to the memory care side where it was even worse. The sink she had was detached from the wall, her room was barely ever cleaned properly so there were ants crawling everywhere, the place has a disgusting smell. There were times where maybe the toilet overflowed and the water would just be sitting there for idk how long. The staff is very disorganized. There really weren't any activities for those on the memory care side they just sat in chairs all day staring at walls or whatever was playing at the time on the tv. It was like pulling teeth to get them to communicate with the next facility we were moving her to. There was one staff member who took an interest in making sure she was okay and that was very much appreciated. This is the perfect place to leave your loved one if you don't like them.

Our mother moved to Starling about 6 months ago and absolutely loves it. She is flourishing and…read morehaving so much fun. The staff deeply and genuinely care about the residents, the food is fantastic, and the activities are fun. My brother and I were impressed when the chef came out to introduce himself to us on the first day. He asked my mom about her preferences and got to know her a bit. The activity director, Ande, is a delight. She works there with her dad, who is her equal in fun. It's obvious they love their work and believe in the mission because Ande's grandmothers live there too. I'm so thankful we found Starling at San Jose. Mom is living her best life!

This amazing senior living community hosted a wonderful community event yesterday that was for a…read moregood cause Hands 4 Life. Starling at San Jose is such a beautiful community with loving and dedicated care staff who look out for their elderly residents! Everyone seems happy and enjoys all the many activities that are held there daily. I would send my grandmother there to live. That says a lot!!