Pre-COVID review. I haven't been here since all of the COVID-19 shutdowns, but I did make quite a…read morefew trips here since I moved here in 2018. It's just way more convenient to hop on over here during a lunch break versus tackling a post office run on the weekends or even trying to make it during the odd hours off post. I haven't had a negative experience here. They have shipping materials to purchase, sell stamps, take debit cards, etc. All the normal functions of a post office.

The post office on post is good at certain times. If you come early in the morning when they first…read moreopen up or you come mid day around 3 o'clock the service is pretty good. The workers are always courteous and straight to the point. Be careful not to come at lunch time. It is conveniently located between the PX and the theater.

On post you find thing not in town so I tagged along to see what good in there…read more A variety of items for everyone and prices are well, ok But if you or a family member in the armed forces you know what I'm talking about

Cheap pricing and great selections of home decor, furniture,gardening, toys, outdoor pet supplies,…read moreexercise equipments, etc.

I am a super planner. How so? Well when I prepared to move to Augusta over 8 years ago, I sought…read moreout a Post Office Box. Why? Well, I planned for the likelihood of moving a few times before buying a new home (and I was right). I also wanted a location that was open at least 30 minutes past my clock-out time and close to my place of work so I could get a package did it require me going to the cashier window. Yeah, I thought about all that before choosing a Post Office. And here I am, still checking my box once a week for my mail. There is a great convenience to having the same mailing address though we have moved 5 times since being in the area. Though it sits at a busy intersection, it is a great midpoint for the Mall, Target, or downtown. The staff is always friendly (I wanted to make sure I mentioned that) and even other box holders are quick to say "good morning" or "hello". One day I will no longer need a box here, but for the time it is the ideal location for one. *Insider's Tip -It is the same amount whether you renew for six months or twelve months at a time. You never know what could happen so just do six months.

My experience with the USPS employee named Jeff was extremely unprofessional and disappointing. I…read morecame in simply trying to explain that my packages were not being delivered because I recently moved into a gated community and USPS needs a gate code to access the property. Before I could even finish explaining the issue, Jeff repeatedly interrupted me, raised his voice, and spoke to me in a rude and disrespectful manner as if being loud was going to intimidate me. Instead of actually listening and helping solve the problem, he handed me a slip to place in my mailbox for the carrier. The issue with that solution is that the mailbox itself is located inside the same gated area, so the carrier still cannot access it. I was trying to explain that, but he continuously cut me off. Customer service starts with listening. A simple conversation and a little patience could have resolved the issue. I understand everyone has difficult days, but no customer deserves to be spoken to with disrespect when they are just seeking help. I hope USPS addresses both the lack of communication and the need for better solutions for residents in gated communities.

This post office is open until 5pm, which was perfect! I was able to make it after work to ship a…read morebox. They have the plexiglass barriers at the registers, staff wearing masks, social distancing markers in the floor as well.

some of the customers that come in to the grovetown post office are whiney, and privileged! a lot…read moreof you should check your attitude at the door!! if you package is not sealed, you have no label on it for the adress of where it's going then yes you should step to the side to complete it!! you can't be a spoiled brat and complain to management afterwards and add extra to your complaints that aren't true!! the girls at the window are very pleasant and can not hold your hand to tape or provide address labels for you, it's your responsibility not there's!

They do not answer the phones, I can't speak for all the carriers but the one that delivers along…read moreMorgan rd is the most useless carrier. Delivers my packages to my neighbors house. Now just refuses to deliver my mail at all because she wants the box in a different location. I have not gotten my mail delivered properly in the two and a half years I have lived here. The post office clerk, Ian, is useless and opinionated without knowing all the facts. He knew about the situation with my mail from the carrier on my route and decided to enter his opinion on. "Someone took it upon themselves to move their box". No, my mailbox was in that location when I bought my house. I never took it upon myself to move it anywhere. I refuse to bring my mail to be delivered out of that post office because I can't trust it. I highly doubt that any mail that comes through there is treated with any respect. So I cannot with any confidence send packages out through there. I go to peach orchard location if I need anything mailed out. Windsor spring road is by far the worst post office I have ever worked with in my life. I would drive to another county to work with their post office over this one.

This PO office is one of the only ones in the area and even though it is small it has a little bit…read moreof everything. They have PO Boxes, Mail Drop boxes inside and outside, packages drop boxes in side and outside, passport services, pick up services, mailing supplies, and cards/ gift cards. The employees are all very nice and helpful if you have a package pick up or require their assistance.

Do not ever pay for next day service! The USPS HAS THIS SET AS A SCAM! Package never gets there…read morenext day, they will code it as attempted! Bull crap!