First off, I can't leave no stars or give them a half a star because they are about a half ass…read moreorganization. I've had two different congressional appointments to discuss with United States Postal Service, and why I can't get my new built & purchased house address activated and delivered. I talked to Congressman Allen's aid she forwarded my complaint about times, ended up on the desk of a woman named Pamela (706) 562-1882 Who handles the Georgia congressional Complaints. She called me 4:30 PM on a Friday and we talked. She said she would do an investigation and get back with me and She called back 19 minutes later left a voicemail that I'd have to get the cluster mailbox or pay for a PO Box and I still couldn't get certain packages delivered the end! Well state past 12 years ago a stupid law that new divisions and subdivisions have to have a cluster mailbox. It makes sense that way the postman just goes to the box and deliver all the mail and the people come and pick it up it saves fuel But there should be exclusions in there because I'm one house one they have to drive by it every day to directions when they're delivering mail to other houses that were put in for the law, but this uneducated woman said no not once, but twice, even though I had all the evidence proving that the address was made available to her post office, three years prior to the law changed! So to activate my house address I have to spend out of pocket funds for the cluster mailbox they cost $2,700 on low end just outside of town the other 7 plots on my street are nature and for sale by owner & he isn't building any more houses It's not a neighborhood because the streets only connect from the highway one way in one way out. She tried to say that it was a subdivision, wrong again you have to have a Home Division before you could have a subdivision so her lack of education and experience is being shown once again! These are the uneducated people, United States Post Pffice likes to hire and that's why they're always in US Congressional Hearings making excuses for All the stupid rules and decisions they come up with. I literally think They get together for a group function and play a game of polish darts vs playing polish archery it's safer and that decides how they waste taxpayers dollars! This truly is just another leaching Government Agency for your annual taxes should be called "anal taxes for dealing with these assholes!" Are used to believe in being nice and respectful, but after dealing with this group of idiots out of Augusta, I'm retired and they don't deserve my respect they are ran by machine and operated by brainless minions and Peons and I can't tell you who the woman I talk to which one she is but I really won't be volunteer or gift any of my tax dollars, especially if she refuses too do the one thing the USPS Government Organization is Designed to do, deliver my mail!

This is a smaller post office; however, the staff is very polite & professional. It's helpful that…read morethey're very efficient too and if there's no complicated shipping customers ahead of you, yr generally in & out within 15 min. Best advice is to be prepared when going, so you don't hold everyone else up, or at least go online to get yr questions answered before hand. I bought a book of stamps & hope everyone continues to support USPS in all that they do for everyone, without any extra accolades, they do the best that they can to get us our mail thru all of the craziness going on. God Bless, Stay Safe & Healthy

Pre-COVID review. I haven't been here since all of the COVID-19 shutdowns, but I did make quite a…read morefew trips here since I moved here in 2018. It's just way more convenient to hop on over here during a lunch break versus tackling a post office run on the weekends or even trying to make it during the odd hours off post. I haven't had a negative experience here. They have shipping materials to purchase, sell stamps, take debit cards, etc. All the normal functions of a post office.

The post office on post is good at certain times. If you come early in the morning when they first…read moreopen up or you come mid day around 3 o'clock the service is pretty good. The workers are always courteous and straight to the point. Be careful not to come at lunch time. It is conveniently located between the PX and the theater.

I am a super planner. How so? Well when I prepared to move to Augusta over 8 years ago, I sought…read moreout a Post Office Box. Why? Well, I planned for the likelihood of moving a few times before buying a new home (and I was right). I also wanted a location that was open at least 30 minutes past my clock-out time and close to my place of work so I could get a package did it require me going to the cashier window. Yeah, I thought about all that before choosing a Post Office. And here I am, still checking my box once a week for my mail. There is a great convenience to having the same mailing address though we have moved 5 times since being in the area. Though it sits at a busy intersection, it is a great midpoint for the Mall, Target, or downtown. The staff is always friendly (I wanted to make sure I mentioned that) and even other box holders are quick to say "good morning" or "hello". One day I will no longer need a box here, but for the time it is the ideal location for one. *Insider's Tip -It is the same amount whether you renew for six months or twelve months at a time. You never know what could happen so just do six months.

My experience with the USPS employee named Jeff was extremely unprofessional and disappointing. I…read morecame in simply trying to explain that my packages were not being delivered because I recently moved into a gated community and USPS needs a gate code to access the property. Before I could even finish explaining the issue, Jeff repeatedly interrupted me, raised his voice, and spoke to me in a rude and disrespectful manner as if being loud was going to intimidate me. Instead of actually listening and helping solve the problem, he handed me a slip to place in my mailbox for the carrier. The issue with that solution is that the mailbox itself is located inside the same gated area, so the carrier still cannot access it. I was trying to explain that, but he continuously cut me off. Customer service starts with listening. A simple conversation and a little patience could have resolved the issue. I understand everyone has difficult days, but no customer deserves to be spoken to with disrespect when they are just seeking help. I hope USPS addresses both the lack of communication and the need for better solutions for residents in gated communities.

Always friendly and helpful in this location. They even showed me a few different stamp design…read moreoptions and helped me to send a package.

Absolutely the worst postal delivery service - 15 packages they have not delivered. Claims due to…read moregate code but the gate remains open. Seems as if the delivery person is too lazy to place in the box deemed for packages or will not leave at my door like every other delivery driver. No one answers the phone.

This post office is open until 5pm, which was perfect! I was able to make it after work to ship a…read morebox. They have the plexiglass barriers at the registers, staff wearing masks, social distancing markers in the floor as well.

Absolutely the worst post office you'll ever have the displeasure of using. They lie, are rude and…read moresomehow it's still your fault your package went missing..again. I mean, I guess, technically it is..should've went with a different carrier. What I absolutely don't understand how the staff working there is still employed. Lazy with an attitude is not something I'd ever keep on when there are so many people out there who'd do a much better job. But it seems to be an essential and maybe even critical requirement for this particular office to be hired.

I mailed a package on Dec. 24. it is now Jan 3 and tracking shows it is still at this post office…read more I went in person today to have them help, but it was a wasted trip. the gentleman kept insisting the package is in transit and in its way to the destination. I asked where it is and what the new arrival is...he said he couldn't tell me. I tried to explain that the status changed to "in transit" the moment the post office accepted the package. The employee was unwilling to listen or help.

This is an update on the review I wrote where I had ordered a priority mail envelope on 11/3 it is…read moreNovember the 30th I have yet to receive the envelope I keep going back and checking on it it says they're processing it and yet they have time to spend money on advertisement and they tell lies on the commercials what a joke

Haven't received mail all month and no one answers the phone at the post office. Get it together,…read morebecause you know this administration want a reason to end the USPS

Rude no customer service went in today I have a post office box at this location I ask the lady if…read moreI owed anything on my box and if I could get my mail since I had left my key home she reply in a very rude manor that she couldt do that so I ask to speak to.someone and she didnt call no one just ignor me I have been calling the post office number and no anwer what a wast of money is this place

Do not ever pay for next day service! The USPS HAS THIS SET AS A SCAM! Package never gets there…read morenext day, they will code it as attempted! Bull crap!

This place is HUGE! Very hard to miss and also a lot of one way turns so be careful trying to get…read morein and out of the parking lot. The lines aren't very obvious so I can imagine if it's dark or rainy you may not see them at all. The staff was very neutral, they weren't friendly but I wouldn't say they were rude. The man who helped me didn't ask how my day was and didn't seem to care either. Was just there for his job which I totally get. The inside is very well taken care of and extremely welcoming. They have flat rate boxes for you pre made and a price list for boxes on the walls. They have all the supplies one may need at a post office, well organized if I may add. I went on today and they were decorated for Valentine day, which was very cute.

They have the worst when it comes to the next day service do not use them all. They do apologize…read moreand lie. You don't get your package to two days later they just get your money upfront. Save your money go to FedEx the other postal the other worse