I stored my stuff here for about 2 years. I never had a problem with them. Always very friendly…read more Great communication. I think I was late on a payment one time and they had put a red lock on my unit, no problems getting it off. You need your code to get in and out so don't lose your code.... No problems with them helping me out when I lost my code . They were amazing. I also needed receipts and stuff for court and again no problems. Great place

Picked them off of reviews on yelp. Very nice place and Margaret was super friendly and helpful!…read moreHappy we chose them!

Despite being alerted to trespassers and homeless people living in the back of this storage unit…read morefacility, the ownership has done nothing to ameliorate the situation. This led to a fire being started recently which due to the dry conditions could have spread to the homes directly behind the storage units. They have little to no security, so whatever you store here, be prepared to lose it

Convenient, friendly staff, and we've had no issues. Needed a second unit but none were available…read more Put us on the list, prioritizing us because we already had one unit.

Nothing is what it appears. Highly expensive. Inconvenient hours and lack of accountability for…read moreaccounting errors and mistreatment of tenants. We always pay on time. We will leave this business when we return from our travels. Unprofessional and inexperienced office manager whom the owner thinks is fabulous. I wonder if their related? If you read carefully, most all the great reviews are from over 2 years ago. Laura was the office manager then and was irreplaceable.

This place has been awesome! I don't usually write reviews, but I felt this time I needed to! You…read morewill not be disappointed if you decide to store your items here. Joseph, an employee at silverbell storage, was so accommodating, professional, and polite. I really appreciate the customer care, security provided, and cleanliness of the property. You are in good hands!

In my storage unit, there has been an issue with mice getting into my crates and boxes for about 2…read moremonths now. The management team has done nothing to resolve this situation. I'm looking for a new facility.

They raised my RV storahe rate by 35% with no improvements to their shabby site. I canceled my…read morecontract before the end of the month and was denied a refund of my prepaid amount for the following month.

I can't believe this place doesn't have any reviews yet! I first used Kolb Road Self Storage…read moresometime back in 2000 or 2001 after a terrible experience at a different rental unit, where a bunch of my things were badly damaged by extreme temperature and humidity fluctuations. Someone else had recommended Kolb Rd Self Storage, so I went in to take a look and was impressed by the cleanliness of the place and how nice and cool it was inside the units. Plus, Shari, the manager, was incredibly nice. In fact, over the years, Shari and I would become friends, and I'd even adopt a kitten from her when a feral cat gave birth on the property. I had my things in storage for about two years, and in that time, referred another couple of friends and clients, all of whom had positive experiences as well. Several years later I needed a storage unit again and didn't even look anywhere else. Shari was still there, and was as nice as ever, and as my storage needs changed she allowed me to downsize with no problems at all. (I'm the kind of person who visits the storage unit often to get this or that change out items, so I was there about once a month on average over the course of my rental.) All-in-all, my friends and I used this place for about thirteen years total, and I just moved the last of my things out last weekend. Shari died a few weeks ago, and Nate became the manager when Sherrie could no longer work full time. Nate is also a great guy who made sure everyone was notified when Shari passed away, and he continues to keep the attitude of great customer service that Shari had for years. Also, they have a special temperature control system that regulates all of the different aspects of the climate, so that humidity and temperature are consistently perfect. I've been there at all times of year in all sorts of weather, and it's always the same. I stored some silver antiques that didn't tarnish, lots of wood furniture that didn't warp, metals that didn't rust, candles that didn't melt, etc. Plus, nothing got that "stale storage unit" smell that I've experienced with other places. In all of my years there, nothing ever got dusty, I never saw a single bug, and I met lots of other people who have their things stored there. Every February I'd get into neat conversations with people from all over the world who use the place to store their gem show booths and cases every year, or people who had their holiday decorations stored there for twenty or more years, so I'm obviously not the only one happy with the place. When I closed my unit down last weekend, I asked Nate if he needed any testimonials, and he suggested checking Yelp. Well, I'm glad I did. They certainly deserve a good review.

I used this storage facility from June 2017- December 2017. The prices are very reasonable and the…read morefacility is extremely clean. Nate and Paula provide outstanding customer service. I am sad to leave my unit but if I ever need another storage unit in the future this will be the first place I go.

Location: centrally and conveniently located on speedway. Open hours more than other storage…read more place. Facility: Clean and secure isles. Strict gate entry protocols. Unit: clean with pull switch light Service: friendly and helpful staff got me into a unit the next day!

By far the worst storage place I've ever had ! I've had for 3 months , maybe been there 3 times in…read morethat whole time and today I was locked out of my unit and told I had to leave the property because I had my dog with me and all of a sudden it's in my lease that my baby chihuahua who is a very very obedient, well trained service animal that you can't even tell he's with me ever cuz he's so quiet and well behaved and so small . So in order to get into my storage i had to leave my dog in the car or have someone leave work to come get him for an hour which also means he would be away from me and not able to do his job, leaving me at risk medically. Mind you I signed my lease while I had both my dogs with me not just the one and they had treats in the office for the dogs and gave me a bag when I asked for so I could pick up the poop cuz I left my bags in my truck. So how does a lease I signed then all of a sudden change without my knowledge, forcing them to be so rude with me and my surface animal to the point where they locked me out of my paid storage till I follow rules in my lease.... Unbelievable! Than tell me I can not be there longer than 2 hours and once the hour and a half mark passes(90minutes) - the employee was then at my storage door telling me to start packing up that I needed to get out of there. It was time to go and then would come back every 10 minutes to make sure I was ready to leave at the exact two hour mark - 120minutes to unload a huge house I just moved out of - impossible! How to keep my U-Haul another day pay the extra money cause I was not allowed to be there longer than two hours. And two wrap everything up with a cherry on top. My unit completely flooded when it rained today to the point where everything in my storage that was on the floor was soaked ruined or has to be washed, cleaned or thrown away cuz there was so much rain very quickly ! They had to have known that it was going to flood like that ! It was not their first day of that location that had ever rained. They have been there for years. Knowing that exact unit had to flood like that frequently and still sold to me .

First off, the manager is very responsive, friendly, and competent. Second, the place is clean,…read moreeven the bathroom. What more can one ask of a self storage facility. If there is any fault to be found it is not in the facility but on the street, which is rather badly maintained. However, I certainly recommend that if you need a place to store stuff, this is a place you'll want to use.

Resident Manager Michael Johnson was extremely professional and helpful as we were looking for a…read moreplace to store our daughters school items for the summer. After learning that we had a daughter that was a student at the University of Arizona, Michael offered us an additional 10% discount. The storage unit was clean, spacious and clean smelling. It was clear that the area was ventilated. We were also comforted to know that Michael lives on property and provides 24/7 security for the facility. My wife and I will definitely be using American Self Storage Tucson for the next 3 years.

My husband had to relocate his cargo trailer from his parents' house to an RV storage facility…read more After several calls to various places, he stumbled onto First Plaza Storage in Catalina. The office staff was very friendly and they had immediate openings available. They even held the spot for a few days before we were able to take a look at it on the weekend. The office itself is clean, and there is a husband and wife team in there running the business. The husband said they are not the owners but help run the office. They also have an adorable dog with them. The husband took us on a tour of the facility and showed us where our trailer spot was located. The spot is at an end, so it is a perfect location to get in and out. The parking areas and storage areas are clean and well-maintained. We ended up renting the spot for the cargo trailer that day. Prices for uncovered parking are very reasonable. Covered parking is very expensive, however. Gate access is 7:00 am to 7:00 pm every day. You create your own access code. Overall, this place is a great location, and I would highly recommend it to anyone needing a storage unit or RV vehicle storage!

Friendly staff in the office. Clean and pretty secure location. Reasonable prices…read more This was the lowest priced storage unit in the area. The location is in a complex that also has a sheriff's substation in it so it is not uncommon to see a sheriffs unit parked by the entrance. It is a clean facility and the units are in great shape. Gate access is from 7:00AM to 7:00PM.