I recently sent my Lucasi Hybrid cue stick to FWBS, as they are a Lucasi authorized repair center, to replace the original grip. I could not be happier with the excellent repair work and the prompt return shipping. My favorite cue is now back in action! Thank you! read more

I would like to purchase the Dynaspheres Tungsten pool balls, they told me that $106 but out of stock. After a week later, they called me that they had inventory but price went up to $206 per set? They are very greedy, Extremely untrustworthy.They asked me to wait a few days, but the price doubled as soon as the goods arrived. read more

Deryck was efficient & patient when helping me special order two barstools. Devin was prompt, courteous & efficient when he delivered & set them up. They are perfect, exactly what I wanted, beautiful & comfortable, & I am very satisfied with the entire process. read more

I have been working with Albert & Fort Worth Billiards for 24 years now! I bought my first pool cue from him when I was 15. A (Earl Strickland white Cuetec) Then after becoming a better player I needed a more productive cue so, I purchased a Orignial Lucasi (which was my first "big boy" cue).. Went back a year later, and did a custom order on a Olhausen White Sierra table w/ black felt. I had them do a "III" customized on the nameplate. It was SO awesome! I have been going to him for years and years for cue service. I now own a Mike Lambros custom cue, and they were able to handle the tasks of high end cue remarkably. You can trust the "Elite Craftsman"Dereyk with any of your cue needs. From tip work, shaft cleaning, custom tapers and all exotic wraps, (he repaired my genuine elephant ear) and honestly the repair was WAY better than what buffalo bill did. Today though marks a HUGE momentous day for me though, he FINALLY sold me the Holy Grail of all Pool Tables! The Brunswick Gold Crown IV White Limited Edtion table! I'm SO very happy with all the years of service. I can ASSURE you 100% you will too. *** BONUS CONTENT!! Not to mention... I have met TWO professional pool players there. When I was just going in for a tip replacement! FWB has it ALL!! read more

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Great service experience! Fort Worth Billiards is one of the few places that replaces tips!

Good store with everything you can imagine. I drove 45 Minutes and let me just say..... I didn't want to leave from how many good qualities products they had. Just one problem hahahaha very expensive so make sure your prepared to drop a good amount of money on certain products. I will be back when my wallet allows me too read more

I purchased a pool table at Fort Worth Billards about 2 months ago. Ernest was great and helped me and my spouse pick out a table, color and felt. He had that ready to go and delivered within a few days. My delivery and set up team was Brennan and Oscar. They were wonderful. The table was together in no time and balanced and perfect. We have been enjoying the table since! Thank you! It was nice to have such great service! And my table is a Brunswick and we love it! read more

I found my dream Billiard Table here. The prices are good and the staff are very knowledgeable. There's a reason this place has been here a very long time. Also the staff who set up my table were awesome. read more

Stopped in yesterday to look around, really like this place. Spoke with Carlos and he was explaining the services they offer for cue maintenance, tip work, etc. Showed me their selection of cues, cases, etc. and was helping me get some ideas for training aids to improve my billiards game. Will be back for sure. read more

My wife and I came to Fort Worth Billiards Superstore to purchase a pool table for our new home. Albert, the store manager, was very knowledgeable and helpful in making sure we purchased the right size pool table and pub table with chairs for our game room. Everything looks really nice in our game room and we are glad that we came in to his store and he was able to help us with his expertise. The Kearney family! read more

Many thanks to Albert for helping my wife and I choose the correct pool table for our needs. And we can't thank Jake and Luis enough for delivering and installing the table in our second floor game room. Everyone was a tremendous help and most professional. Great experience. read more

This review is long over due! We purchased a pre owned pool table from Fort Worth Billiards in April 2019. From the moment we walked in, everyone was friendly and helpful. The store is bright and clean and every product is taken care of meticulously. This is our 1st pool table and when we explained what we were looking for, they were so helpful. We didn't plan on purchasing a pool table that day. We went in to look around and get information. We felt so confident in the store and service that we received that we decided to purchase the table that day. We never felt pressured. It was a great experience. The day of delivery went equally as smooth. The 2 guys who came to our home were considerate of our home and of us as they carried the heavy pieces to the 2nd floor. They were knowledgeable about the set up and spacing and gave input that was helpful to getting the rom just right. We love our new pool table and ping pong attachment! It has given us good family time and lots of fun with their friends. Thank you Fort Worth Billiards for a great experience. We will be back and will definitely recommend to our friends! read more

Let me start by saying EVERYONE I spoke with was so helpful and just downright nice. Mr. Albert was patient and very considerate with my numerous questions! Felt like I was talking with a long time friend of the family. My siblings and I decided to surprise our parents with a pool table as an early Christmas gift ( my Dad has been wanting one for years!) and we were not disappointed!! The table turned out beautifully. Included in most orders is delivery and setup; the guys were awesome! They were efficient and made sure everything was in place and even helped move a sizable table out of the way for the perfect placement. Overall the service, price and value were great and we will be using Fort Worth Billiards for all of our billiards and gaming needs! read more

I just had my new Brunswick table delivered this weekend, and its the best purchase I've ever made. The staff at Ft. Worth Billiards were awesome to work with. They didn't try to oversell me at all. Actually they started me with the most moderately prices tables and allowed me to take my time and work up to the price point I wanted to buy. I was having new wood floors installed so the timing of my delivery had to be changed a couple of times, and they were great to work with me on it. I even purchased one too many Brunswick players chairs, and they took the extra back, no questions asked for a full refund. So many times, companies are just in it for the "sell"; however, these guys are all about service and taking care of the customer. they've earned my business. read more

These guys are amazing...delivered on time, very knowledgeable, perfect set-up of our table, no mess left behind, and had us "racking em up " in about two hours! The only place I'll buy any of our game room equipment from this point on!!! read more

I am new to the pool table buying world. I searched for local billiards stores and FW Billiards came up. It was not easy to get to their location due to construction, but that's not their fault. Immediately upon entering the store I was greeted by a nice woman behind the counter. I was just there to browse so I didn't need anything. As I walked thru the store I realized how big it was inside! Lots of tables to look at and put my hands on. As I got to the back of the store a very kind salesman met me. He was not pushy in any way, encouraged me to take pictures, think about what I liked and continue shopping. He was great. When we finally make our pool table purchase, it will be with this store! read more

we purchased a shuffleboard from Fort Worth Billiards and we are very happy and satisfied with our total experience! They are top notch, very professional and exceeded our expectations. We will be repeat customers! read more

Everyone we talked to was extremely knowledgeable. They ordered the table we wanted & the delivery crew did a great job installing it.

Fort Worth Billiards is the only place to go for pool tables. I give them 5 stars on everything up until this point(still waiting for delivery). Customer service is great here. All staff is super friendly and helpful. Many options to make things work for you. They have a great selection of pool tables with styles to meet everyone's preference. All their tables are top quality. These aren't poor quality tables you'll find at department stores. Even with top of the line quality, Fort Worth Billiards has prices that are hard to beat. Lots of extra options free of charge. I was able to get a gorgeous table with purple felt to match our game room theme. I can't wait to get it in my house on the 10th. I highly recommend Fort Worth Billiards if you are in need of a pool table or any other game room needs. read more

We just purchased a new 7' pool table for our home. We went into the store twice to research our purchase. The staff at Fort Worth Billiards were so helpful and knowledgeable! We had tons of questions and it didn't bother them at all!! We asked for a change in delivery date and they accommodated us with no problem. The delivery and set-up team were true experts with years of experience. We are so happy with our new table, the staff and service at Fort Worth Billiards, and will definitely continue shopping there!!!! read more

I have received superior service from Alberto Trujillo, President. When there was a scratch on my new pool table, they came out and fixed it immediately, no charge. It is a pleasure to do business there, and they carry a wide line of pool tables and other games and accessories. read more

Awesome and unbelievable customer service! All the staff were nice and welcoming so it was an easy decision to buy from them. Every single employee in store from Albert, Ernest, Daisy and more to the delivery guys Mark and Lance are just great people! Sure we looked online prior to our purchase but the customer interaction and stand behind their product guarantee is piece of mind! We highly recommend this store for Billards and more, just being in the store is fun! Nancy & Wayne B. read more

We just had a really spectacular experience with Fort Worth Billiards and Albert Trujillo. I researched tables and accessories for 4 weeks before buying a table (and a bunch of accessories and bar stools) from FWB. So I called them first and spoke with Albert, who listened carefully to our specific needs, and made a couple of suggestions for me to investigate before coming in. I did some additional research and when I went to the store and met with Albert, I already had a pretty clear idea what we wanted. Albert gave us a few terrific recommendations, with pros and cons of each, and helped guide us to a table that we've already fallen in love with. He then helped us pick out several stools and cues and put together a terrific package price. Part of my on-line research was of course pricing. FWB is as competitively priced as the most aggressive pricing on the internet, AND they're local, so that we have the same store that we bought the table from, set up the table. I couldn't beat the deal and service anywhere. This is a "no pressure" experience. Albert never "sold" us, he acted more as a consultant. We were very fortunate that they were able to deliver our table the very next day. The service guys who came out were very respectful of our home, very efficient, very knowledgeable, and very experienced. There is a LOT more that goes into setting up a table correctly than I ever imagined, and these guys know the right way to put it together and "fine-tune" the table for its best play. We've been playing on the table now for almost a week and it's been a wonderful table to play on and the sticks that Albert recommended have been incredible. We will continue to visit FWB and Albert for all of our future billiards needs. And I would highly recommend them to anyone. read more

Christopher and I went to Fort Worth Billiards on Saturday (9/2/17) to see what they had to offer. We met Deryck and he showed us the pre owned tables and answered every question we had. He listened to our needs and went to his supervisor and they made our request happen. If you are looking to purchase a pool table, shuffle board, dart boards, etc please go and see Deryck and the rest of the staff you won't be disappointed. read more

Derrick was very pleasant, knowledgeable, customer-friendly & professional. I made my selection quicker with his technical help with a solid Dartboard and set of pointed darts and case. I also purchsed a 19" black sheesham wood English Chessboard with drawers and along with all wood & weighted pieces that come with it. Very pleasant experience visiting this place. This place is for professional working class people who like to participate in indoor games with friends in a "Club" setting or private residence. read more

Super friendly service... customer service rocks.. knew exactly what I wanted, took me straight too it.. wonderful items...

Excellent group to deal with. Largest selection of pool tables and accessories we were looking for in one spot. Very timely delivery and installation of our pool table. We would recommend them to our friends. read more

Great experience at this place! Albert did an awesome job and was very knowledgeable! Staff was professional as well! Will definitely recommend this place to friends. Job well done! Thanks Mike and Tris Lorea read more

Top Notch experience here! I bought a used table that looks and plays like new. These guys are real pros and know their stuff, expert advice on room size/table size, moving and installation. Everything was perfect when they left! Great store to get ideas in too if you want to set up a game room at home. read more

WOW! Do not hesitate to purchase from Fort Worth Billiards. Albert Trujillo and his entire staff were very helpful, offered suggestions, listened to our needs, and answered our questions. There is a great selection of game room items. Our pool table is gorgeous and was delivered in one week. The delivery staff were very professional and discussed with us the best place to position the table for 'optimum play'. Before they left, they noticed the pool balls would leave a chalk mark on the felt. They called Albert. Albert then called us personally. Albert sent an employee that day with a different brand of balls, an upgrade that we didn't pay for. We were not told he would ship them to us, they hand delivered within a couple hours of the pool table being set up. This was a manufacturer issue, not a Fort Worth Billiard issue. This was our first purchase for our game room and we will be back for more items. Thank you Albert and staff for making us feel important. We have referred several friends to Fort Worth Billiards and will continue to do so!! As I said, DO NOT HESITATE to do business with Albert Trujillo and Fort Worth Billiards!!! The Gibson's Thank you! read more

I absolutely cannot say enough about this company. The prices are fair, the people are knowledgeable, and the quality of customer service is bar none. I am over the moon impressed with the professionalism of the installation and delivery team! My table is amazing and as a first time buyer I was so thrilled to have a tutorial and peace of mind that I bought from the right company. Thank you all so very much. -Austin Panzino read more

Albert was awesome through the entire process of buying our pool table. It actually was a 9 month process in total because we were building a new home and made our first visit when construction was first started. We explained to him that we would not be making the purchase for a while, but he was fine with that and was very helpful in still explaining everything and answering all of our questions even knowing that a sale would not be coming for a while. We went in about 5 months later after picking colors for the house and made our final decisions on the table at that point, but still did not make the purchase. It was not until after we moved into our house that we went in for a third time and finally made the purchase. Albert remembered us from our earlier visits and asked about our house. He genuinely cared about us being happy and not just making his sale. We bought the pool table along with a ping pong conversion top. He explained in detail how the delivery and setup process was going to go and again answered all the questions we had. We setup our delivery date, which he was very flexible with and was able to get scheduled within the same week we bought the table. Installation was also an excellent experience. They setup the table and all the accessories that came with it and then they went into detail about keeping good care of the table and cleaning and once again answered all the questions we had. From start to finish, this was the best experience we have ever had making a large purchase like this. I highly recommend going to these guys to buy your pool table. They have been around for a long time and know everything there is to know about the business and it shows in their service and product. read more

Bought our first pool table and had a great experience with Fort Worth Billiards. Their experience shows in everything they do! Set up was professional and easy. Highly recommend!! read more

awesome staff at the showroom. very knowledgeable and patient with all the questions we had. Albert was great!! ordered a table and ping pong overlay before we left. delivery today... the installers were great...highly recommend this for anyone wanting a Brunswick pool table. Free delivery and starter kit with purchase. read more

I just bought my pool table from Fort Worth Billiards and it was a great experience. Lots of inventory and options to customize your table. Everyone I worked with was professional and helpful. The guys who did the delivery and setup were fantastic, they were very knowledgeable and thorough. I would recommend Fort Worth Billiards for any game room items! read more

me and my husband were pool table shopping one day and walked into this place. we let the sales man know we were in the market of buying a pool table so he showed us the greatest pool table ever!! we wanted it but we couldn't have it just yet because we were also in the market of changing our entire house by replacing the carpet. when we told our sales person that he told us that they would come and move our pool table if we bought carpet with no problems. So, that solved our issue so we decided to buy it then and there!!! the pool table was awesome and we were very happy until it was time to change the carpet. Three weeks later we called and told them we were ready to get the table moved and they said they would charge us 450.00 to take it apart and put it back up. Me and my husband were very confused, the guy who sold us the table basically called us liars and that they wouldn't say that, and clearly we heard them say that, I am not stupid!. So we ended up letting them call us liars and ended up paying to have them move it so we could install our carpet. Then, my husband checks the bank acct and sees them charging is 545.00 to take down and put back up. He calls them and speaks with Albert and he says they will fix it to 450.00. Keep in mind, my pool table is still broken down. I go on google and write a review on how I have had a bad experience and then they call my husband and tell him, that we need to find someone to come and put our pool table back up because they do not want our business anymore, but we have a LIFETIME warranty with them, and we have already paid for the re-assemble of the table. Make sure to take a tape recorder in when they make a deal with you! Oh how much i wish I could send this pool table back! I hate scam artists!!! read more