If you could give a zero stars review it would be more accurate than one star. Please if your…read morefamily has medical realted or other critical reasons why establishing internet service is essential make sure that you have a back up solution while you wait for install or choose another provider. Reliability to meet commitments is not something Frontier understands. We were trying to establish new service in an area of town where new lines needed to be installed by their 3rd party contractor. After placing the order several weeks ago and calling twice the pervious week to make sure that work would be completed....the day on stall nothing...no update no information about when service will be connected. When I contacted Frontier on the install day to get a more exact time for the installation I was told the work had not yet been even assigned to a tech because the external work was not completed. No call to update me that the service install would fall off schedule and that we didn't need to have someone take leave from work to be available. Customer Service can't provide the name of the 3rd party or a number to seek an update. The worst part of the customer service experience is the utter lack of accountability and consideration for their customer's time. When I asked to speak to a supervisor I was told it is impossible to be I could connected to a supervisor. They would need to call me back in 24-28 hours. When I asked who their agent's supervisor was they didn't know. The customer service agent has no way to transfer the call to a supervisor in the call center? Really? I'm sharing my experience not just to warn potential customers in my area but also with the hope that this review makes its way to CEO Nick Jeffery or Charlon McIntosh, Chief Customer Operations Officer. The answer is simple, meet your commitments or have the decency to not blame the failure on your 3rd party sub. Communicate you will not delivery as promised, say your sorry and reset expectations so your customer can make other arrangements.

Frontier Internet used to a good company. I signed up for the $29.99 offer which included a free…read morerouter. They never sent the router. I didn't care because I already had a great router. However, when we had an internet outage, tech support said they couldn't help me because we didn't have their router. Which is ridiculous. I spent 45 minutes on chat support trying to get the free router. They finally agreed to send it, but they are now charging us an extra $7 a month. Chat support said there would be no charges. They lied. This company uses chat support that doesn't speak English and they try to add on extra charges like con artists. It's been a week now since I've tried to get my free modem. They took the charge off but then demanded I return the modem. I have wasted at least 6 hours trying to get this resolved. Today I thought everything was resolved after spending an another hour on chat with them. Guess what, they just sent me another bill for the modem. Do not use Frontier Internet. You will waste hours on chat with people in some foreign company who don't understand English. They will say something is fixed and then try to bill you for something that is supposed to be free.

We are a mid-sized construction company. We contacted Telesys IT Services when we needed help with…read moreour IT systems. Our experience with the Telesys team has been outstanding. They came into our office, quickly determined what needed to be done, and then got busy bringing our IT systems up-to-speed. They made what seemed overwhelming to us at the time become stress free and seamless. Now that our IT systems are in place, the Telesys team continues to be responsive to our ongoing needs. They address any questions or concerns we have in a clear, informative way. They respond to our requests efficiently and effectively. And, they are always willing to go the extra mile to make sure everything is operating smoothly. The Telesys team is not only expert at what they do, but they do it all with a smile. Their commitment to customer service is obvious in the quality of service they provide, their friendliness, and their forthrightness in earning their clients' trust.

We recently completely upgraded our phone system using Telesys. Their suggestions and quick…read morereplacement of our old system made for a painless transition. We are very happy with the job. No down time. Bob Lay

Mutli site deal quote was for 11k. After rollout it was 14k as added some features and a rate…read morehike. Taxes and fees is where they get you. Their fee ( not federal or required) are over $3k and with federal taxes etc over $19k. They refuse to lower their "fee". Do not use logix no matter what. I also cannot get a response from anyone in charge unless I copy everyone and get rather ugly. Completely zero responses. Stay away from this scam. 11k to over 19k.

In my profession I have worked with many ISPs. Logix by far is the easiest to work with. As an IT…read moreservice company, I work with many carriers. My experience with Logix service, people and product has been great. You can be sure they provide a quality service product and great support. I continue to put my customers on Logix services. Internet is not a perfect science, but in the rare time there is a problem, Logix makes it right. They give all customers a written guarantee.

David with DM Networking did an outstanding job. He was professional, knowledgeable, and went above…read moreand beyond to make sure everything was done right. He took the time to fully diagnose the issue, clearly explained what he found, and didn't cut corners with the repairs. Multiple Ethernet runs in my home were not reaching gigabit speeds, and David carefully repaired and re-terminated the wiring, tested everything thoroughly, and verified full 1 Gbps performance before he left. You can tell he truly cares about his work and his customers. Honest, detail-oriented, and dependable -- I would absolutely recommend DM Networking to anyone needing network or Ethernet work done correctly the first time.

David could have come over, fixed my problem with minimum effort, and charged me for it. Instead,…read morehe offered helpful suggestions that allowed me to fix it myself. Great guy with real integrity!

Long story short, because of a mistake in the system I was unable to add a certain promotion to my…read moreaccount that would've made a new phone I had pre-ordered free. The store manager spent hours on the phone with customer care to try to find a way to make it work. We left thinking that it had, only to see the charges show up on our bill later. After calling customer care myself, another hours-long conversation, I was told that the only way to make it seem as if I were getting that promotion would be for the store to credit my account for the amount of the phone. I went back to the store and relayed what customer care had said. The manager emailed the district manager while we were there, and I had a credit just a few days later. I really appreciate him going the extra mile and making it feel like my account was important to them.

From the owner: Switch today & enjoy America's largest 5G network.read more

Waited for 40 minutes and no one acknowledged me , terrible location and terrible service.read more

Nina is outstanding! From the moment I walked in, she provided exceptional customer service. She…read morewas friendly, knowledgeable, and incredibly efficient--handling everything quickly while making sure all my questions were answered. As a Retail Associate Manager, she truly sets the standard for excellence. T-Mobile is lucky to have her!

In a word, Andy Miffleton of Managed Datacomm is superb. He is knowledgeable, professional, on…read moretime, and did everything he said he would do. When it was time to purchase a new phone system for the office, he helped us find our way through the telephony maze. Throughout the installation process he served as a translator and advocate for us. We will definitely continue to use his services and highly recommend him.

From the owner: Telecom Contractorread more

This guy and his crew did the most excellent work I've ever experienced. They went over and beyond…read moreanything you could expect, They will help you every step of the way.

Fantastic service, Raul did the best and cleanest installation of 6 Unifi Protect G6 cameras as…read morewell as organizing our Networking closet. We went with him because he had a detailed plan and communicated exactly how he would run the wires so we knew what to expect. The end result speaks for itself. Would not hesitate to hire him for future projects!