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    Fortitude Roofing Company

    3.7 (3 reviews)
    Open • Open 24 hours

    Services - Fortitude Roofing Company

    Roof inspection

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    Murray Commercial Roofing Systems

    Murray Commercial Roofing Systems

    (1 review)

    My roof had been replaced by my homes previous owner using the services of Murray Roofing in…read moreFebruary of 2014. In March of 2019 I noticed that an area above the garage was leaking. I called Murray and an estimator was sent out. Following his inspection the estimator explained to me that the ridge vent had been installed incorrectly and that this was the cause of the leak. At this time neither I nor the estimator knew that it was Murray Roofing who had replaced the roof in 2014. Their representative left by stating that I'd have an estimate for the repair within the week. In the meantime, I looked up the warranty information that was provided at the time I purchased my home and it turns out that Murray had installed the roof. When the $1000 estimate arrived via email the following week, I responded by asking if they could do any better considering that they had been the ones who incorrectly installed the roof in the first place. I received a reply stating they could do no better and that someone had done work on the roof since they installed it. This I knew to be false and stated that it was I who had merely applied some roof sealant on the shingles to prevent further water damage. I reminded them that their own estimator said that the install was faulty, and that I would post reviews on as many sites as I could find to bring light to this wrong. Two days later I received a call from Mike, the general manager, saying that the warranty for workmanship was only 12 months and that the fascia and soffit material being installed backwards by someone other than Murray was to blame for the problem. Now I don't know if the fascia and soffit were installed by the original builder or not but I do know that they are not the cause of the leak. I had been up on the roof both before and after this suggestion and had taken a garden hose and liberally sprayed the area in question and i did not see so much as a drip. Not to mention, the house was built in 1994, if the fascia and soffit were installed incorrectly at that time wouldn't the leak have developed prior to 2019? No one but the original builder and Murray Roofing have had their hands on the roof. Mike then went on to state that his estimator, Victor, was wrong and that the vent can be installed that way. He then reiterated that regardless of how the leak originated the 12 month labor warranty applies. So I guess my take from all of this is supposed to be that not only does the individual that they sent out to perform the estimate not know the difference between an improperly installed ridge cap and one installed to industry standards but I'm also to disregard his opinion and allow that even if they had admitted to installing the cap incorrectly, the 12 month warranty protects them from any further responsibility and I'd be on the hook for 20% of the cost of the 2014 roof replacement if I want something done about it. At the end of the day I wasn't looking for them to do the job for free. Just take into consideration that they were likely a contributing factor in the reason why the roof was leaking in the first place and provide me an estimate accordingly. This was too much to ask from Murray Roofing.

    From the owner: Professionals In Roofing & Construction - Quality Roofing Services & Great Customer Care…read more Let Commercial Roofing Systems inspect and measure your roof today. We offer complete new roofs and tear offs. We strip your roof down to the existing deck and check for rotten or deteriorated wood. We will repair your deck as needed. We will then in

    Maven - My home in the middle of a full replacement

    Maven

    (29 reviews)

    We had our roof replaced five years ago by the previous owners when we purchased our home. It was a…read morecondition of the sale due to storm damage. The previous owners had already moved out and there was no documentation waiting for us from Maven when we moved in. Additionally Maven never came back to do a quality inspection after the roof was installed. Now only 5 years later we have a growing water spot on the ceiling in our bedroom. My conversations have gone nowhere as Maven apparently has an agreement with the company that supplies the materials for any warranty concerns or repairs. The Maven representative was nice enough to contact me back and offer to come out and provide an estimate to repair at my expense at the suggestion if his manager when she also refused to send anyone out. Meanwhile Hide Tide roofing is on their third roof this month in our small neighborhood so word is getting around about Mavens quality and service. The CEO hasn't responded to my messages nor has anyone else from Maven leadership

    In or about July 2021, we purchased our family's forever home with 3 young children, which…read morewas represented as having a brand-new roof installed by Maven Roofing. Within one day of moving into the home, water began leaking into the living room, master bedroom, and master bathroom. These leaks have continued for approximately five years, from July 2021 to the present. We contacted Maven Roofing no fewer than 50 times over a three-year period beginning within weeks of the roof installation. Responses were frequently delayed by days or weeks. Maven representatives repeatedly attributed the problems to other causes (including the chimney) and performed multiple purported "fixes." We incurred thousands of dollars to have the chimney addressed as directed. Despite these efforts, water continues to enter living spaces, and significant mold has developed throughout affected areas of the home while children have been residing in the house, to include a fourth child born at the height of the mold issues. Warranty Denials and Attribution to Craftsmanship Claims submitted under our home insurance and the GAF manufacturer warranty (represented as a 20-year warranty) were denied. The denials stated that the damages were not weather-driven but resulted from poor craftsmanship / installation deficiencies / other issues. These are issues that should have been addressed by the installing contractor, Maven Roofing. Instead, Maven placed blame elsewhere while performing incomplete or ineffective repairs. Current Condition and Damages The roof is only approximately five years old yet has leaked since installation. Water continues to enter living areas, mold continues to accumulate, and other contractors have declined to perform corrective work, citing reluctance to associate their names with a Maven-installed roof of this quality. We now face estimated costs exceeding $30,000+ for mold remediation, drywall repair/replacement, and a full new roof. We have filed a formal complaint with GAF Warranty, as well as doing a Google review of our entire timeline, to which Maven has responded with continued misinformation. The owner/representatives of Maven Roofing have been unprofessional and difficult to deal with in our communications. Financial Strain The ongoing failures have imposed significant financial hardship on our family. In addition to the thousands of dollars already spent on the chimney repair and repeated temporary measures, we are now confronted with more than $25,000 in necessary costs to remediate mold, repair damaged drywall and interior finishes, and replace a roof that is only five years old and has never performed properly. We have had to replace furniture, rugs, and other items inside the home due to water damages and drywall falling from the ceiling. These unanticipated expenses have created substantial strain on our household budget and financial stability. Health Strain from Mold The persistent water intrusion has resulted in ongoing mold growth inside the home, including in living areas occupied by our family, including children. Living with active mold for years has added serious health concerns and stress regarding the air quality and safety of our home environment. Emotional Strain For five years we have lived with the constant presence of water entering our living spaces, the repeated cycle of contacting the contractor, receiving delayed or inadequate responses, and watching temporary "repairs" fail. The uncertainty of never knowing when the next leak will appear, the inability to obtain a lasting resolution, and the difficulty of dealing with the company (including unprofessional conduct by the owner) have caused prolonged emotional distress. There is currently no end in sight, which has taken a heavy toll on our family's sense of security and peace in our own home.

    OD Roofing

    OD Roofing

    (3 reviews)

    Short Story: The best local roofing company you will find!…read more The morning Hurricane Idalia came through I discovered a leak in an upstairs bedroom. Immediate triage revealed a long term slow leak in my attic in which my decking was rotting and soft. Considering my house is only three years old you can imagine my displeasure. Started calling roofing companies immediately and with the rain still falling take a guess how many answered or called me back. Out of at least nine only one answered. Jennifer was one of the nicest people and actually followed through with calling me back within ten minutes to let me know Mr. Romero would be out within an hour. He showed up in 45 minutes and got right to it, sealing off the leak with an anchored GAF tarp. He even cleaned out my gutter downspouts while up there. Who does that these days? He wouldn't accept payment and said he could come out within a few days to replace the decking and shingles. I received an estimate via email within the hour and was taken back by his more than fair pricing. True to his word he was back within the week and my roof is like new again. During this process I learned Mr. Owen Romero owns the company, has a little over a dozen roofers working for him, is an honest family man and cares about his customers. The entire process was one of the most positive experiences I've ever had with a contractor. From Jennifer in the office, the communication, quality of work, price and the fact he provided pictures of everything he did spoke volumes to me. Whether you are in need of a repair, a new roof or building a house OD Roofing is the company to call. They do it all from metal, flat and traditional shingles. If you are a roofer in Eastern NC just know OD Roofing put you on notice. I hope I never need to call him again but if I do, I look forward to the services he provides. Thank you Owen, Jennifer and the OD Roofing family. You will always have a friend in me.

    If there were 10 stars... I cannot say enough great things about this company. Small business who…read moreputs his customers first. Very prompt, efficient, reliable, affordable, quality work. Owner stayed on the job to make sure it was done correctly. Cleanup was spectacular, no waiting days for dumpster removal, no left over shingles in my yard. I would recommend Owen and his team to anyone who needs a quality affordable roof replacement!!

    Fortitude Roofing Company - roofing - Updated September 2026

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