Best Place to Do Laundry! Good washers! The employees work…read morehard doing laundry for customers although they don't smile or acknowledge customers... but they are helpful if a problem comes up.

What a terrible place! Most washers and dryers are broken and the employee there is so terribly…read morerude! I understand that you have a wash and fold service but that doesn't allow you to use every single usable washer in the place. You may as well be closed for business on those dates. Came in to use one of the larger washers and as I was walking over to it with my laundry, the employee cut in front of me and use the washer for his left and fold service. Every large capacity, washer and dryer in the place was used by the place it's self. This one again needless to say I went down the street to another laundry mat, and I will never be back to this one again.

While traveling, I needed to wash a whole bunch of dirty clothes. Stopped by Henderson Center…read moreLaundromat to see if they could wash and fold my clothes for me while I ran some errands. The answer was thankfully, YES! I dropped off my laundry about 12 pm and my laundry (about 17 lbs worth) was ready for pick up by 2 pm! Fast, courteous, amazing service, and the laundry smelled and looked perfect. I HIGHLY recommend! Thanks Henderson CL!

This place is filthy. I once found cat feces in one of the machines. I've used this place for a…read morewhile and I don't think the machines have ever been cleaned on the inside. If you look in the dispensers for fabric softener they're filled with stagnate fluid and black mold. The machines don't seem to run hot water either. Never go here.

I eat in my car for 15 minutes while my clothes were dying and Iwhen I went back inside, all of my…read moreclothes were gone. Stolen. There are 7 cameras and they refused to help me at all... so I have to assume the cameras are fake or the employee was in on it. Plus over half of their machines are always broken (4 years).

So-so. Staff are sociable and were helpful my first time there. They had cards that you load with…read morecredits. You can do that with a credit card which is a plus to me. I didn't pay attention to whether or not quarters were an option, as I don't like having to get cash, which I rarely carry, and change it to coins. There were a lot of machines, but the size of the place is deceptive because about 1/3 of the washers and 1/2 of the dryers are broken. This meant that even on a day when the place wasn't packed, I still had to watch like a hawk for a dryer because there just aren't enough for everyone. Either way, it's decent for what it is.

Floors were dirty, however the washing machines and dryers were newer and worked well. $7.50 for a…read moredouble load washer and drying was FREE. Attendant was friendly and helpful. A few homeless people in the vicinity, but I guess this is typical downtown Eureka. This laundermat is recommended, but don't drop any of your clothes on the floor, LOL

worst experience ever - besides infrastructure a number of machines do not work but suck in your…read morecoins without offering a re-do function. They keep the mone! There is no one at the place and no one responds to the number provided in the internet! Even one star is too much

No attendant on duty. Coin change machine took my $10 bill and gave 3 quarters then said "out of…read moreservice." So it ate $9.25 with no recourse. Called the phone number on the handwritten note that was taped to the window, and no one answered. This place is awful. You're basically on your own with no recourse if a machine breaks or the change machine eats your money. Will never be back here again.

The food and service was excellent! There is a nice variety of food choices. I will be back.read more

My first time calling a laundromat great - from the minute I walked in, Kim, the attendant was…read morecheerful, helpful and pleasant. Just enough so that I didn't feel lost or unsure (lots of machines, sizes, loading, services), or rushed. Welcming, friendly and warm atmosphere and the facilities were spotless, tidy and in good working order. Thanks again, Kim!

We stopped here to wash our clothes after a week of camping. The machines are quarter operated and…read morethere is a cash to coin machine. No ATM. I didn't catch the lady's name that worked there but she was super sweet. Everything seemed maintained and the bathrooms were modern and clean. There is an arcade and ice cream shop next door to help keep the kiddos entertained.

Emily was so friendly and gave super insightful info. Really appreciate good customer service and…read moregreat communication.

Very disappointed with the customer service here. A few months ago, we had a fire in our home, so…read morewe've been relying on this laundromat for our laundry needs. Unfortunately, every visit has been frustrating because the employees consistently come across as uninterested, unhelpful, and like they don't want to be there. On my most recent visit, I told an employee that I wanted to pay for transfer service because I had my two young kids with me and didn't want to have to come back. Instead of explaining the process or telling me what I needed to do next, she provided no guidance at all. It felt like helping customers was an inconvenience. Their transfer service only covers six loads, but I had seven she said they would charge me $2 extra which I said was fine. Because many of the machines were already full, I had to use several smaller washers, which made the situation even more complicated. A little communication and customer service would have gone a long way. My husband usually handles the laundry, and he has complained about the same issues multiple times, so this isn't an isolated experience. We have tried giving this place multiple chances, but after repeated poor customer service, we won't be coming back. Management should consider hiring employees who are willing to help customers and take pride in their work.

The owner is the rudest, most miserable person I have ever had the misfortune of meeting. My…read morewashing machine was slightly overfilled, and when I came back, he had opened it and told me I needed to split the load. I understood the first time he explained the issue, but he kept coming back repeatedly, becoming more aggressive and yelling at me. Rather than continue dealing with his behavior, I took my wet laundry somewhere else to dry because I didn't want to support a business that treats customers this way. To make matters worse, I was already under a great deal of stress because I had just experienced a death in my family and was trying to get home as quickly as possible. Instead of showing even a little understanding or professionalism, the owner chose to be confrontational. This was my first visit, and it will absolutely be my last. I would strongly recommend avoiding this place if at all possible.

Small but fairly squared away little laundromat that was perfect for us on our road trip through…read moreArcata. Everything takes quarters, there are two change machines and it was $3.50 for a top loader and. 25¢ for each 4 minutes of dry time. My load took 24 minutes to dry on high so that is about a buck fifty. There is soap available in a machine and areas to fold. Everything worked and the clothes came out clean.