Had a nice leak and was panicking. Called Joe around 9pm and at 914pm he responded. I was super…read moreimpressed with the speed and the service. A tech came out in the morning and fixed everything while not upselling anything else. They will be my go to if and when I need any other work done.

Returned my calls and texts quickly. Extremely knowledgeable and helpful. Best experience I have…read moreever had with a plumber.

We had used them several years ago. We were referred back to them from Rick's Pump Service who are…read morealso very good at what they do. Mr. Barrett came early on the date he was supposed to, and took the time and effort to understand the several problems and repairs needed to be addressed. The repairs and replacements were done, and upgrades were installed. He is highly recommended.

Was recommended Mike when I was complaining online about another plumber quoting me over 2k for…read morewhat I knew to be a simple job. Mike came out and did it for $300. One thing to note is he doesn't take credit cards. I didn't have cash on me but he was nice about it and hung out in my driveway while I ran down the road to the bank.

Navien combo expert ,responced on my request very fast,cane to see my needs and we make schedual…read morefor replacement .He came to do work ontime and started to work .it is show than he is very reliable person,profecional.Job he did was done nicely than previous instoller. Thank you Saadeh!

Editing my previously bad review because I am now entirely satisfied: there was a bit of…read moremiscommunication when the job was done at first but Saadeh replied immediately to my review and showed up the next day and acknowledged that the work wasn't properly done. He quickly made things right and really went above and beyond to do things properly. Really appreciated his honesty. Saadeh is very knowledgeable and works well. His customer service was great and I will definitely call him again next time. Thanks Saadeh!

We called Joey to help us out when our (very old) boiler failed us. Joe was extremely helpful in…read moreletting us know what was going on, what our options were, and how he could help. Ultimately, we needed a new boiler. After seeing some of his past work and speaking to former clients, we hired Joey and his team for the boiler room gut renovation of our dreams. High-efficiency products installed quickly and correctly. Since our first project, we've hired Joey and his team several more times for additional HVAC needs and upgrades. We won't be hiring anyone else for the foreseeable future! Thanks, Joey!

Joe, Milton and their crew are AMAZING!!!!! Started the work right away for a very good price and…read moredid exactly what we were looking for (velocity air cooling and heating), and this was not an easy job in our 100 year old Tudor house. Such hard workers and kept us in the loop every step of the way. They finished the very difficult job in the time promised and the work was done expertly and with the utmost care with prompt service and great communication!!! We are so thankful to these guys and cannot recommend them enough!! This job was not an easy one and they did an epic job!!!! They will be the first company we call as they take care of a multitude of household electric, plumbing etc!! Thanks guys!!!! Do not hesitate to call them!!!!

I've been a long time customer and always had a service contract. Things operated like a top for…read moremany years, but it all seemed to start going downhill about a year ago. Carol used to answer the phones and she would proactively call me during each spring and fall for the regular tuneup. She always scheduled the appointments on days where she knew a tech was going to be in the area. It never took more than a week or two to schedule an appointment. Usually it was a few days. On a couple occasions it was same day or next day. Then last fall I realized I never got the call from Carol and it was late fall. I called to schedule an appointment and they were booked a few weeks out. The appointment day came and went and nobody ever showed up. Turns out one of the techs died. So I tried to set up another appointment and they made me wait a few more weeks. By the time the tuneup happened, the heat had already been in use for weeks. I figured maybe they were just having a rough time dealing with the death. This spring I again received no call to remind me about the tuneup. When I called, I had to wait over a month for an appointment. The way I see it, it doesn't really matter how good the service techs are if this is how they treat contract customers. After they came for the spring tuneup, I decided not to renew the contract. They clearly don't have their act together anymore and I've lost faith that they could ever address an issue promptly. If it takes over a month to do a tuneup, I don't even want to know how long I'd have to wait to have them fix an actual problem. As for the tuneup service itself, it's generally very good, although lately, I find them trying to upsell me on gadgets and stuff for my central AC. They are professional, wear the booties to avoid getting the carpet dirty, and they've been using a tablet computer to do the payment, which is worlds better than how they used to do it all by hand. Still, I just can't get past the weeks of waiting for an appointment. I'd expect them to have resolved any staffing issues by now. I think I'm going to try another outfit in the fall.

Overpriced | $500-600 ZERO STARS…read moreWe bought the service contract this year with Carmine's for $490 bucks. I called them because one zone in the house was down. TYLER M came out and diagnosed the problem... seized zone valve actuator. The part costs $116 bucks. He wanted to charge me $772 to replace it. When I refused, he asked me to pay the $150 service charge for coming out, even tho I have the service contract. Probably normal if you don't let them repair. I called Carmines and complained, but they wouldn't reduce the charge. When I told TYLER M that | was going to pay the $150 service charge and let him go, he said he needed to go back down and get his tools. After about 12 min I went down to see what he was doing and he quickly grabbed is bag and started walking out. When we got to my door, he showed me that the price had dropped to $529 for the service to repair. What kind of rip off gymnastics is this company doing????? I let him do the repair. Big mistake. JUST TO BE CLEAR... I paid $529 to replace a $116 part which took 15 min to change out. They were originally going to charge me $772, until I refused. PRESSURE-PRICING TACTICS. Had a bad feeling after I let the tech (TYLER M) replace the damper actuator. I set the heat to 70 and the heat went up to 80 and the heat kept coming up even tho the thermostat was set to 70. I had a bad feeling that he did something deliberately so that we would need another repair. So, I called them back and they sent the same kid (TYLER M) and he said that the OTHER actuator on the other damper blew out... within 24 hours of the first one. He said he would replace it for the same price I paid the day before. I told him we'd take a pass and showed him the door. Now my HEATING SYSTEM IS ALL SCREWED UP and I need to start over with a different company. I called Carmines to report this to them and ask for the remainder of my service contract. They said no and told me to have a nice day. No effort to mar it right or retain me as a customer. This was a locally owned and operated company. They are now "partnered" with GEM Electric. Please don't use them. They are unscrupulous. I will be reporting them to the CT Department of Consumer Protection and the Better Business Bureau

I called Mike from MD Plumbing & Heating in regard to my leaking hot water heater. Mike called me…read moreback promptly and was able to fit me in his schedule to swing by and take a look at it. I found MD Plumbing & Heating online and saw all the positive reviews and decided to roll the dice and go with this Company. I have to honestly say I was not disappointed. Mike was able to fit me in & install a new hot water heater in a couple days at a very reasonable price. Mike was very knowledgeable and professional. I would definitely recommend Mike and his Company.

I spoke to a lot of different plumbers and Mike sounded the most knowledgeable and had the…read morecapabilities to do what would be necessary to fix our issue. We had a very shaky toilet that another plumber "fixed" 5 months prior. Mike got down to the bottom of the problem and gave me updates on what he was finding every step of the way. There were some major issues that needed to be fixed and Mike did not take any shortcuts, he was very transparent from start to finish. Our flange was rotted and Mike removed the broken flange put in a new flange set in concrete. He put in a new toilet and sealed it with silicone. We were charged $145 and hour + the price of supplies. It was worth every cent to know that everything was done properly this time around.

Highly recommend JET Plumbing. We hired JET Plumbing to…read moreremove and replace our old water heater. Tony, the owner and operator gave us top tier service. The things that stood out about our experience with JET Plumbing were the excellent workmanship, great communication and flexibility, integrity, helpfulness, kindness and overall positive attitude. Tony went above and beyond today exceeding our expectations of service! Excellent value! Thank you again, Tony!

five stars, ten if I could…read more there's professional and then there is the step above, that's where Tony and JET land, S tier for the kids at home reading yelp reviews. I've used them twice for minor work, *knock on wood* hopefully no major jobs needed, but if I did, well I would be glad to contract with them, please please please don't jinx me water gods, water and electricity are the two biggest idk dyi I fear! very reasonable and most importantly, VERY reliable. if they played poker, they would be the royal flush!

I was away on business and not only did Mike and his man come out in a blizzard to get our heat…read moregoing. He did something that was unbelievable to me. He and his man shoveled all the walkways and the driveway so my wife could get her car out in the morning. They did this because they wanted to make sure the repair would work, and after the installation of the part, there was a certain amount of time the system needed to reboot. I repeatedly tried to pay him for all the extra attention and he refused. This is a true pay it forward company. There are few of these type of businesses these days. He limits his client base because it's not about the money it's more of a passion for this guy. I wish you nothing but more success.

Mike is really great. He's been out to our house a few times to fix various disasters that other…read moreproviders (one contractor on bathroom reno, and one appliance purchase/install, one other quick thing) have left us with. Always super positive, very thorough, and fixes complete. He's the first person I think of when something occurs, so much so that I remember his name and company name even though it's been years between issues.

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

Simply pur came highly recommended by a friend and we couldn't have been more happy with our…read moredecision to go with them! We looked at a few options but none were as fitting as them. Vinny and the team were honest, straight to the point , no frills and got the job done. Our install was slightly complicated but they helped us find a solution that works and works well especially in a limited space. Definitely give them a call!

Several months ago I. Contacted Simply pur for home filtration given we were on well water. The…read moreinitial salesperson seemed competent. He recommended home filtration but suggested we place a deposit of 2700 to 'hold the price" we were subsequently informed that SCWA was extending service to our area. We decided to cancel the project and requested a refund of the deposit. It has been several months and we were told a supervisor would call us back. To date, despite multiple attempts, they refuse to call us back or contact us.