My hot water heater was leaking and I called these guys. They came the next day and replaced it…read more But Samba and his team were easy to communicate with, professional, and even after hitting a few obstacles they solved the problem and never gave up. I would highly recommend them !!!! I plan on using them for all my plumbing stuff.

These guys are phenomenal , I used them for a minor project so I decided to give them a call . So…read moreSamba came to inspect my shower it wasn't fixable so I decided to replace the entire shower based on his assessment. He gave me a few ideas and the price for this project, these team came by and gutted the entire shower to beams. The reinforced the wooden beams,updated the plumbing, waterproof the shower and added cement for durability. Then they tiled the walls and floors, which made the project POP ! The shower is now a home and garden showpiece.

I had a clogged kitchen sink on April 19 and left message through yelp. They responded quickly and…read morei scheduled appointment for next day afternoon. Next day they messaged me that they would be at my house in 15 mins. Lawrence showed up and started unclogging immediately. He was friendly and quick. He keep under the sink area very clean and did a great job. Recommend.and would use them again!!

Great experience. Very prompt. Reasonable cost. Professional. Highly recommend. Will use them again.read more

If you want to be ripped off then by all means hire Flotech, never have I seen such poor work and…read morequality and then they bill you an amount that's off the charts and leave stains on your sink that cannot be removed. Can't even give them one star only that I had to.

Flotechs was recommended to me by a trusted source, therefore I didn't get any other estimates for…read morea small repair needed in my apartment. The technicians were professional and polite and the work seems to have been done satisfactorily. However, I spoke with others in my complex and they paid about 50% less for the same repair when using another plumbing company. After I heard this from my neighbor, I did contact other plumbing contractors in the area and asked for estimates, and sure enough, the quotes were at least 50% less than what I was charged by Flotechs. While I am all for paying a fair price for work well done, the technicians spent less than 1 hour working in our unit and what I was charged was way above market price. My bad for not checking around prior to contracting them, however they charged me way over what this work would have cost with another contractor.

Great job replacing an old malfunctioning 'floodgate' that failed me the night of Hurricane Ida…read more Excellent professional service and reasonably priced.

I called this company today about a plumbing issue and found that when I used this company before I…read morewas charged not knowing 375.00 just for them.coming out then for a 15minute job total costing almost 700.00 bucks . I spoke to a gentle man who was very rude and when I said I was not told about the fee s and how much I was charged" he said I font know what you talking about" very dishonest company would not recommend to anyone . pie put in was approximately ,1 1/2 foot long and was for water exchanged to and from boiler .will still report to BBB especially when they offer no receipt no tax option .

I sent a request on Yelp at around midnight, and Bruno responded immediately and was able to come…read morethe next day. There was a ceiling leak and issues with the water pipe which he and his colleague were able to fix very quickly. They arrived right on time, was prompt and efficient while offering us a reasonable price. Very polite and professional. Highly recommend. I would call them again.

my water heater died on a Friday evening and I reached out to BRUNO on Saturday morning. BRUNO came…read moreand assessed the damage, told me what needed to be done. He removed the old water heater and replaced it with the new one all within two hours. we had hot water in the house by 12 noon. He was professional until, fast and informative and we are so grateful for him. I would give him 10 stars if I could.

Nagen came quickly when I reached out, very professional and got the repair done within no time…read more Great price, about 1/2 of what I was quoted on Yelp, and well worth it. I strongly recommend him, for a great job and a fair rate.

Their response time to my request on Thanksgiving he was amazing. Their explanation of what needed…read moreto happen how long it would take and the estimate was on target Very good work very good experience most recommended

These guys were life savers and fully replaced my old broken toilet plumbing on a moment's notice…read moreon July 1 when everyone else was closed or unresponsive. They were exceptionally professional and did the entire job, which included replacing the wax sealant under the toilet, in about 3 hours. They worked well with my building super as well. They charged very reasonably for the level of quality, responsiveness and professionalism I got so I wish them all the best.

From the owner: Hiring a plumber is a wise decision for a number of reasons. When you encounter issues, you want…read moresomeone who knows what they're doing to get the job done. Check out these additional reasons why you should invest in professional plumbing services: It saves you time and money You'll extend the life of your pipes Professionals have the correct tools for the job

Used them awhile ago to fix a leaking radiator heater. They replaced the valve. A day later, still…read moreleaking just the same. Obviously, that's not what needed to be fixed. At first, told me there would be no charge to evaluate the issue but my bill showed that they did. They tried to charge me $277 bucks for a fix that ended up not even fixing the issue. After some complaining, they removed the evaluation charge but $195 is still too much for not having fixed the issue. Months later, I had a plumbing issue with a bathroom faucet. Just needed to be replaced. I didn't realize I already used them once before. Life is hectic. I lost track. And I was regretting reaching out to them but decided to give them a chance. The universe intervened and said, "nah." They said they'd come around 4PM the same day. They never showed up. I reached out to them asking when they planned to arrive. No response. I took that as a sign to just decline the service altogether. They responded over a day later asking to reschedule. Nah. Never again.

I sent them photos of my flooded basement storeroom, saying the will get back to me in 24hours. I…read morewas ghosted instead. Will not reach out in the future.

I don't often leave reviews but I had such a positive experience with Oswaldo, Joe and their team…read morefrom RotoRooter at the end of 2023 that I felt it was deserving.  We moved into our home in Rye three years ago and have had some flooding issues with our driveway storm drain. Our driveway slopes down toward the house and during extremely heavy rain it's been unable to handle the water coming down from the street. During Hurricane Ida the drain backed up, water came into the garage and flooded our entire lower level and basement, ruining carpets and destroying a lot of beloved toys in the playroom. After the recent heavy rains and another close call, we called RotoRooter to see if jetting the pipe would help. Using a scope camera on the end of a cable Oswaldo, Joe and their crew identified the issue and showed us what was wrong on the computer monitor - the drain pipe that ran from the driveway beneath our backyard was a flimsy corrugated plastic material and the connection for the gutter downspouts was installed improperly. The drainpipe was bent, punctured and flattened in places by tree roots that had grown over time. It was getting clogged up with leaves and debris. Our home's original drainage installation was so poorly done and fully unable to handle the amount of water needed to move heavy rains from our driveway and keep our home from flooding.  We'd had a previous bad experience with a competing company (Aqueduct Services) that installed our sump pump. Their crew was clearly inexperienced and did such shoddy work that it needed to be undone and redone multiple times, and took days longer than estimated, so we were anxious about taking on another major and disruptive plumbing project.  Thankfully our experience with the guys from RotoRooter couldn't have been more different. It was night and day.  The knowledge, skill and integrity of Oswaldo, Joe and their crew to identify the issues, clearly explain (and show them to us) in a way that made it easy to understand was so reassuring and refreshing after our previous experience.  Having to excavate our whole backyard to solve our flooding issues was an expensive and surprisingly invasive-feeling procedure. Oswaldo and his team had a great bedside manner - they showed empathy for the large investment and major surgery that needed to be done - especially right before the holidays. They were patient in explaining the problems, walking us through our options and helping us understand what we needed to do to fix our issue and get the job done right.  I know nothing about plumbing, but seeing the crew replace the old cheap pipes and catch basin with the new ones, the difference in workmanship and material quality was obvious. The work took two days and the crew stayed late to clean up and make sure everything was covered and secure and roped off with tape so it was safe for my kids to go in the backyard. This was not AT ALL a cheap or expected home improvement project and, being entirely buried underground, not the most rewarding use of our savings like the backyard landscaping upgrades that we've had on our wish list.  But I have to say that the confidence that our home will now be able to handle heavy rains and the peace of mind that that we don't have to worry about our playroom flooding again every time there's a local flooding advisory were 100% worth it.

DO NOT USE THIS COMPANY. I had a very poor experience with their water restoration team and felt…read moretheir practices were misleading and predatory. After a flood, they arrived before the plumber and pressured me to sign a contract by claiming they needed to locate the leak before the plumber could repair it. They also told me the costs would be covered by my insurance, which made me feel more comfortable signing at the time. In my experience, they also sent an incomplete team, which contributed to unnecessary after-hours charges. They later billed for equipment for an extra day even though it had already been turned off and unplugged. The work was handled by separate teams that each seemed responsible for only one part of the process, which created confusion and made it difficult to understand the charges. Based on my experience, I would not recommend this ROTO ROOTER and especially the Mamaroneck branch.

We had two small jobs: a toilet valve replacement and a leaking outdoor water valve. R&R sent two…read moreguys who were polite, friendly, respectful, and finished both jobs quickly. I'm very satisfied with their work, and would hire them again.

We needed a plumber to fix our kitchen sink. They had immediate availability, and they did an…read moreamazing job fixing the sink. They were super professional and charged a fair price. If we ever need a plumber in the future, we will definitely use them.