A little hard to find, located inside of a multi business building on the first floor. Parking is…read moreplentiful. Staff was knowledgeable, friendly, and able to quickly size my watch links. It took about 2 and a half weeks for a deep clean and work over of my husband's watch. They did a great job. We will be repeat customers.

They were very informative and my repairs took less than 2 weeks. There was a warranty with my…read moreservice watch is running within 2 seconds a day now.

I've been a fan of their website for years and I'm happy I finally got to visit a store…read more Lovely selection and quality. Just as beautiful as online. Friendly service. From what I gathered, it seems like an appointment would be helpful and they would bring in more things to show you. Lovely space! Bright and airy feeling. Pristine. Modern decor and comfortable seating options.

Happy to see there is a brick and mortar in BHam. Saw an ad for this place on YT recently and…read morechecked out their products online. It's a small showroom. A few displays. Charisma is waiting on me. Small show room. Rings are made to order, all displays are CZ. They have lab grown and genuine diamond and gems. Guard backs with squeeze backs for their 1 carat and above post diamond earrings. Give it a squeeze to secure them on your ears. I like the concept. They had this really pretty three emerald cut diamond ring and that would be just under $9000 with Lab grown. It would probably be two or three times more with genuine diamonds. The center cut emerald was 2 1/2 carats. Diamonds are nice to look at for sure. Never met a diamond I didn't like. Never heard from the associate about the earrings I had asked for pricing on as a follow-up, it's been over a week. Guess no further info then. :/

The "Watch Doctor" (as I called him) cleaned and serviced my 60-year old gold Omega automatic…read morewatch. He had to take it completely apart to do the service properly. My father gave it to me as a high school graduation gift and it hadn't been used for 40 years. He brought it back to life!

Took a vintage Zodiac watch there because it was losing time. The watchmaker took a look at it, put…read morea couple of drops of oil in a couple of spots and returned it to me. And it is right on time. I would recommend this Buisness but if your watch needs more than a battery ask for the watchmaker to take a look at it.

All the shiny things are here and I'm a girl who loves shiny things!…read more The prices are reasonable for a lot of their items. There's everything you'd like from electronics to jewelry. You can't go wrong. Put on your bargaining hat and get ready for the fun. I have to say that some of the prices are surprisingly reasonable. You just have to come with an open mind and be ready to walk away should you need to, but there's something for all budgets. There's no shortage of staff waiting to assist you and ensure that you get just the thing you are looking for. They are more than ready to do business with you, so treat yourself and stop by.

This is a great store to buy your jewelry! The staff is friendly and attentive. I'm always treated…read moreat the door! The watches and chains are high quality. I had my wife's engagement ring and band made at this location and both turned out great, we will be back

Friendly customer service. My friend and I didn't feel uncomfortable or sense any snobbery that is…read moreexpected from a lot of stores located on the designer store side of the mall. My friend liked the watches but I'm more interested in handbags. I was impressed with the quality and feel of the leather purses. The purses were beautiful, functional, and the leather was buttery soft. The prices were very reasonable as well. I will seriously consider Shinola for my next handbag purchase.

These folks are wonderful, and it starts when you walk in the door. Nicole greeted me and took a…read morewatch I received as a gift, to the back to have sized. They brought me water while I waited and in less than 5 minutes, I was wearing my beautiful new watch. Nice displays, stunning products. This wasn't my first Shinola item. Love their quality and Detroit vibe. Stop in and buy something!

This place is a gem. I needed a battery for my favorite Michael Kors's watch. Walked in here and…read morefive minutes later walked out with a new battery. The gentleman behind the counter was very nice. Best part of all: $10!! Support a local business in the process.

This man Bob is trying to charge my old Vietnam Veteran dad $200 to clean and oil a watch that I…read moreonly paid $150 for. This man shouldn't be in business he doesn't know how to talk to customers he immediately becomes irate. If I could give this place 0 stars I would. He should be more clear with customers on the price -- I can't image an oil job on a watch costing $200. Sad to say I bought this watch for my dad years ago for Christmas and I told him not even to pick the watch up for $200 oil job. What a crock! I'm sure his sons Nate and Kyle won't be joining the family business they probably can't stand this evil man

Consummate professionals with excellent customer service. You get the personable feel of the family…read morebusiness coupled with an acumen and level of quality that are second to none. I couldn't be happier with my experience here. They worked tirelessly with me to execute my vision and did it in a manner that far exceeded my expectations. Thank you Chapman's!

Wonderful little gift shop with the nicest clerks! I went there while visiting Detroit, from out of…read moretown.

to Mazharul Islam. He was very professional, patient, and knowledgeable about the products. He took…read morethe time to understand what I was looking for and helped me choose the best option without any pressure. His customer service skills are excellent, and he made the whole shopping process smooth and comfortable. I truly appreciate his honesty and friendly attitude. I would definitely recommend asking for Mazharul Islam if you visit ABC Warehouse.

Non operational Washing machine under ABC Warehouse warranty…read more Exchange made promptly without any difficulties. Spoke to Manager Dave regarding documentation process. Very helpful and answered all my questions. Staff very professional and listened. Delivery staff pleasant and prompt with text updates and phone call when closer en route. Set up done without any problems. Clear pathway done per instructions.