Amazing little, hole on the wall, small town, quaint sports bar. Great food, many choices, great…read moreservice and all around a delight!

Unbelievably great cheeseburger. Worth the stop. Great local downtown bar. With Georgia charm.read more

After I sent this to various locations , they were closed twice by the health department . Hope…read morethey do better But I will not be there! Formal Safety, Health, Food Safety, and Maintenance Complaint - Krystal Thomson, GA To Whom It May Concern, My name is Chef Mark Heaton, and I am an employee at the Krystal restaurant located at 1921 South Washington Road, Thomson, GA 30824. I am writing to formally report serious safety, maintenance, health, and food-service concerns at this location. I hold ServSafe and Serve Success certifications and am a certified chef. Because of my training and experience, I feel obligated to report conditions that I believe may endanger employees, customers, and the overall operation of the restaurant. I have repeatedly attempted to bring these issues to management's attention. General Manager Allie has made efforts to address many of these concerns and has advocated for repairs and corrective actions. However, many of these efforts have not been approved or acted upon by District Manager Sabrina. As a result, numerous serious issues remain unresolved. The concerns include: * Equipment throughout the restaurant is not functioning properly, and necessary repairs are not being completed in a timely manner. * Employees are forced to cook grits in a pot placed inside a deep fryer because the proper cooking burner cannot be used due to a missing electrical plug. This practice creates an unnecessary safety hazard. General Manager Allie has already suffered a serious grease burn related to these conditions. Sabrina has asked Allie and employee Flo to lie about this for her. * The restaurant does not have functioning air conditioning, resulting in excessive heat and inadequate ventilation throughout the building. * The lack of ventilation and excessive heat appear to be contributing to equipment failures and unsafe working conditions. * The deep fryer frequently flares up, boils over, and cycles on and off unexpectedly. Sabrina has asked Allie and employee Flo to lie about this for her. * The oven temperature rises and falls on its own, making it difficult to maintain proper cooking temperatures and food-safety standards. * Black mold is visible in the air-conditioning vents and has spread onto the ceiling in some areas. * A refrigerator became so hot that it melted the electrical plug in the wall. I personally showed this condition to District Manager Sabrina, but no corrective action was taken. * Employees are routinely exposed to excessive heat, smoke, fumes, and poor air quality while working. * I became ill while working in these conditions and required hospital treatment. My symptoms included difficulty breathing, dizziness, a racing heart, and severe headaches. * The ongoing equipment failures and environmental conditions make it difficult to consistently maintain food-safety standards, proper holding temperatures, and a safe work environment. As a ServSafe-certified employee, I understand the importance of maintaining proper food temperatures, safe equipment operation, sanitation standards, ventilation, and employee safety. I am deeply concerned that these conditions may place employees, customers, and the company at risk. Due to the seriousness of these concerns and my belief that they present ongoing risks to employee safety, food safety, and public health, I have reported these conditions to the local Fire Marshal, OSHA, and the Health Department for review and investigation. I have taken these steps only after repeated attempts to bring these concerns to management's attention and after observing that all of the reported issues remained unresolved because of the district Sabrina. My goal is not to create conflict or harm the company. I want to see these problems corrected so that employees can work in a safe environment and customers can be served in a facility that meets appropriate health and safety standards. I respectfully request that Krystal Corporate conduct a thorough investigation of this location, including an inspection of the ventilation system, HVAC system, electrical systems, food-service equipment, refrigeration units, mold concerns, and overall workplace safety conditions. I also request that this complaint be documented and reviewed by the appropriate corporate leadership and risk-management personnel. I also request that the actions of Sabrina be seriously looked into as her actions have already caused harm to employees, and could cause illness or even death to our customers. I respectfully request that this complaint be investigated promptly and that no employee be subjected to retaliation for reporting safety, health, or food-safety concerns in good faith. My purpose in submitting this report is not to create conflict or assign blame unfairly. Rather, I believe these conditions have reached a point where immediate attention is necessary to protect employees, customers, and the company's reputation. Thank you for your time and consider

Terrence and his coworker were kind, polite, and accurate. Their determination to get orders in…read morecorrectly and in a timely manner is commendable - especially under these inhuman conditions! It was AT LEAST 90 degrees in the dining area - I cannot imagine the heat in the kitchen. They had a box fan going and the back door open so they could have any air flow. This was during the Sunday rush and they were the only two there - but they were getting everything done! The management / owner absolutely needs to fix the air conditioning for the sake of their employees and customers. We are in Georgia - it gets HOT. Having anyone work in these conditions is simply inhuman - but good on Terrence & his coworker for keeping a smile on their faces. I hope they get a raise and/or an air conditioner!!

The food was good but service sucked. Took a decade for the food to get here and told us to pull…read moreaway. Got people leaving the drive thru with goofy ambiance. Wasted so much time of our road trip and flies crawling on the window Come here for dissatisfaction.

Great service people amazing .for was fast and hot . definitely will be back.cashier was friendly…read more.in and out in no time at all

I'm not sure why it's so hard to make a burger WITHOUT cheese but for some reason this store…read moredoesn't seem to have that ability. Twice now they've managed to screw this up. Both times it's clearly printed on the receipt, "no cheese". but somehow it manages to slip its way under the bun. BTW go thru the drive thru. I tried ordering at one of the kiosks the first visit and it took nearly 20 minutes before I got my food. (with cheese). I wish it was just this particular store, but this sort of mistake seems to be a constant at every one of the fast-food places in this general location. North east GA is a miserable place to live.

Not sure why or how this Sonic currently has a 1.3 rating. 5 stars from us. Ordered and paid on the…read moreapp. Parked in a stall and checked in. Received our food in a timely manner by a very sweet young lady. Our order is hot and correct. Went on with our day. Edit: Dropped to 4 stars cuz we were shorted on our chicken strips!

under staffed and extremely busy Pam ignored customers in…read moreline and refused to take orders until MOBILE AND DRIVE THRU WERE COMPLETED

I've gone twice in a week. the first time 30 min wait and today system down. ive gone before and it…read morewas another issue.

Honestly, I would have to say of all the dairy queens.I've been to this one has to be the one that…read moreI find to be the worst. At times especially when you order through the app, you have to wait a long period of time. Just to get your food and even when you do the food tastes So old. The service can be good, give or take, but on a lot of days it's bad.Especially if you have to go through the drive through. Don't get me wrong, not everyone has negative attitudes.But if you go on a certain day, you can be hit with someone's negative attitude. I really don't come here often anymore.Especially after a lot of things, I don't recommend it at all.But it could change your opinion. Try it yourself and see how it goes.But as for me, I won't go to this one.

Terrible service! Wait in line forever just for the person to throw your melted ice out the window…read morewithout napkins

Based on previous reviews this location is still struggling with customer wait times…read more Off I 20 in Thomson GA; no order kiosks, no updated drink machine, smallish dining area. We have at least waited 20 mins to order and get food. Improvement may not be possible as this is their recurring problem.

Yikes.. pink hair employee yelling at her manager. So disrespectful.. asking customers "am I…read moreright or not, I actually don't care what you think" stomping in out of front door .. Poor manager stressed out but keeping her calm ... owner needs to step in and get control .. slow service, rude drive thru employee. Came inside on Sun at 430 pm

Playground is open!!…read more We were so happy to find out that the playground is open from 9 AM to 9 PM and they close it every four hours for a little bit of time to do a cleaning. Our daughter was thrilled to be able to play for a little while after we had been on the road so long. The food is in line with all the other McDonald's that you'll find and decor is the same as well.

I ordered a hash brown and an iced coffee. The hash brown was nice and hot and the coffee that I…read morehad gotten was delicious also why so much ice like I get a medium iced coffee and it's mainly just ice. My food came out very quickly and the workers were very nice. This McDonald's had a really regular McDonald's design so I would say it was sent anything special.