Awesome practice. One of the best-run facilities I've been to. I have been seeing Bonnie Hermans…read morefor years. She is kind, patient and puts me at ease. She chats with you about everyday things to help you relax. Her exams are painless and efficient. She's the only person to not cause me extreme cramps from the pelvic. She rocks and I will continue to see her for as long as she practices. I cannot say enough good things about her, and the administrative staff are great as well. That is really rare in my experiences with medical offices. See Bonnie if you're looking for a new practice! I like this location, can't speak to the staff at the Schenectady office as I've never been to that one.

I recently switched to Dr. Mondragon and would enthusiastically recommend her. Having had previous…read morebad experiences with my OB/GYN, I was referred to Dr. Mondragon by someone that has been seeing her for 20 years. I am happy that everything turned out even better than I expected. I am thrilled to have found a new OB/GYN, one that treats me with compassion and courtesy. I am a veteran, and sometimes veterans do need a little extra care due to PTSD. I would encourage anyone who has had a previous bad experience to give Dr. Mondragon a try.

I have had many doctors in the past three decades and this one stands out. Dr. Sossner has been my…read moreOBGYN since 2018 when I moved to Albany. She is a very caring, knowledgeable, and competent physician who takes the time to discuss any questions I have on any topic. I have complete confidence in her advice and highly recommend her.

To Dr. Elaine Cheon-Lee, patients are just a source of money. She doesn't care about your health…read moreconcerns. Don't ask questions during your annual checkup. If you do she will charge extra. That's what happened to me. After Dr. Cheon-Lee did a quick routine examination, I asked her a question: Is there anything I should know or be aware of about entering menopause? I made it clear I am not interested in hormone replacement therapy (HRT) because of its side effects. I wanted to know if I should consider a bone density test or perhaps taking supplements. The doctor recommended a couple of OTC supplements and then brought up HRT. She started badgering me about trying a cream that she assured me has minimal side effects. I finally gave up and said OK just to get out of there. To my surprise I received a $130 bill for an "office visit". This was in addition to the $188 my insurance company paid for my annual women's health exam. When I reached out to Dr. Cheon-Lee I was told the hormone replacement therapy was not part of annual visit; therefore I was charged for an additional visit. She agreed the bill was unexpected and acknowledged I wasn't informed in advance there would be a charge. This came after I repeatedly told her I wasn't interested in HRT given its side effects for women with a medical history like mine. So CareNet patients, be wary about asking your doctor questions without also asking what it will cost for an answer. If you receive an unexpected charge, don't waste your time reaching out to your doctor or trying to discuss the issue with the management team. No one cares about patient satisfaction. Your concerns will be ignored. I filed a complaint with my insurance company, which said it will keep Dr. Cheon-Lee on its radar. I will pay this bogus bill, so it doesn't affect my credit report. But CareNet has gone downhill as shown by the number of 1-star reviews it now receives. My advice: Skip this place and go somewhere with honest doctors who listen to and care about their patients.

Horrible, they do not respect patients or give them the time of day. Do not go here. You will feel…read moreignored.

The older lady who answers the phone is beyond rude and should not have a position dealing with…read morewomen going through struggles seeking help. She needs some lessons in professionalism and to drop her attitude.

I was a patient at this practice for one full pregnancy and birth, and *almost* another full…read morepregnancy. - Dr. McGrinder is an amazing physician: compassionate and competent. By sheer luck he was the attending doctor the first time I gave birth, and he helped me avoid a c-section despite some complications that may have required it. If there's some way you can manage to see just him (unlikely), you should! - Dr. Stier was a perfectly good doctor but I only ever met him once so I don't have a detailed impression of him. - Dr. Mondragon was always rude, far too interested in getting me to have a c-section, and on one occasion, she was outright cruel. I saw her three times, and each time she remarked how absolutely enormous the baby seemed to be getting, and that I should schedule a c-section. But in reality my baby was only 7lb 6oz at birth (and I'm petite, 5 ft & 133 lbs at 40 weeks). Here is how she delivered the results of my 20-week ultrasound, verbatim, "There's [a specific anomaly] in the ultrasound, and it could be [a specific issue]. You have to decide whether you want to abort or risk it. I have to rush now. Goodbye." Then she hung up the phone. It turned out to be nothing, but that's almost besides the point, viz., this is simply not how a doctor ought to be delivering this kind of news to a patient. The worst person in this practice, however, is Bonnie Hermans. She is the reason why I left this practice when I was 38 weeks and 3 days into my second pregnancy. That day, she wanted to conduct an internal exam to see if my cervix was effaced. I did not want internal exams, so I refused. She insisted. I declined, saying that unless it's medically necessary, I don't want internal exams. She pressured me, guilted me, and threatened me for a full five minutes at least. She said, "You could be fully effaced and 6 cm dilated, for all you know! What if you go home and have the baby 20 minutes from now?" I told her that sounds amazing. She made a horrified face and said, "But what if your baby dies? Do you really want to risk your baby DYING just because you don't want an internal exam?" It's absolutely unforgiveable for a medical professional to use such tactics to coerce patients into consenting to medically unnecessary exams. I had no complications or history that would have made this a necessity! Luckily, I was able to find a wonderful nurse-midwife to take over my care (Margaret Holcomb - google her) and was able to have a beautiful, uncomplicated, stress-free birth the very next week -- with NO internal exams.

I just had my exam and had the PA Haley Decker. She was kind and professional. If I see her all…read morethe time, that is fine by me.

This is how this physician reacts when you decide to go somewhere else because they can not…read moreschedule you for an appointment until 2020. Not my fault they are short handed and kept making excuses in regard to scheduling. And... they send the letter certified mail for me to sign. Notice the date, it came today, over one month later. Smh

To Dr. Elaine Cheon-Lee, patients are just a source of money. She doesn't care about your health…read moreconcerns. Don't ask questions during your annual checkup. If you do she will charge extra. That's what happened to me. After Dr. Cheon-Lee did a quick routine examination, I asked her a question: Is there anything I should know or be aware of about entering menopause? I made it clear I am not interested in hormone replacement therapy (HRT) because of its side effects. I wanted to know if I should consider a bone density test or perhaps taking supplements. The doctor recommended a couple of OTC supplements and then brought up HRT. She started badgering me about trying a cream that she assured me has minimal side effects. I finally gave up and said OK just to get out of there. To my surprise I received a $130 bill for an "office visit". This was in addition to the $188 my insurance company paid for my annual women's health exam. When I reached out to Dr. Cheon-Lee I was told the hormone replacement therapy was not part of annual visit; therefore I was charged for an additional visit. She agreed the bill was unexpected and acknowledged I wasn't informed in advance there would be a charge. This came after I repeatedly told her I wasn't interested in HRT given its side effects for women with a medical history like mine. So CareNet patients, be wary about asking your doctor questions without also asking what it will cost for an answer. If you receive an unexpected charge, don't waste your time reaching out to your doctor or trying to discuss the issue with the management team. No one cares about patient satisfaction. Your concerns will be ignored. I filed a complaint with my insurance company, which said it will keep Dr. Cheon-Lee on its radar. I will pay this bogus bill, so it doesn't affect my credit report. But CareNet has gone downhill as shown by the number of 1-star reviews it now receives. My advice: Skip this place and go somewhere with honest doctors who listen to and care about their patients.

Absolutely awful. Felt ignored and like I was bothering the doctor I saw today who finally got to…read moreme after 40 minutes of waiting. Waste of time and money.

I came here for my prenatal care and to deliver at the main hospital and felt compelled to write a…read morereview. Every single individual I worked with throughout my pregnancy all the way to labor and delivery were simply excellent. The doctors, nurses, and staff were as compassionate as can be and seemed to truly care about my well-being. Also, they were very supportive of all decisions and non-judgmental. I knew I was in good hands for 9 months. My L&D experience was amazing because of the team. They are the kindest humans ever and made a nerve-wracking experience surprisingly easy.

Lots of chairs in the waiting room, TV's tuned to the local news. Friendly helpful check in people,…read morenice and professional nurses and doctors.

I have heard negative comments about Dr. Syeda from a close friend before…read more.. But I would like to complement Dr. Kristine Klein (who had been recommended by my wonderful primary physician Dr. Holly Cleney). Dr. Klein listened to all my concerns and anxieties, counseled me with great patience, and when time was right performed an elective hysterectomy with great results. Her "bedside manner", patience, and woman-to-woman understanding have been very beneficial to me. This has been a very positive experience (after I had fired 2 other GYNs in a different practice). However, the waiting room was awful - I dreaded the long waits, screaming babies, disorder every time I came there.

The office is supposed to close at 4. Why is it closed at 3:30? I had an iud inserted here and they…read moredidn't offer to numb me at all. Their nursing staff wasn't professional, gave me the wrong form to sign initially, like Are you new Here? Because I don't want someone who doesn't know what they're doing to treat me.

If you care about your prenatal care, do yourself a favor and DO NOT GO HERE. Dr. Mcginnis and her…read morestaff in particular Julia corentto NP are very clearly incompetent and I'd be surprised if she worked even a single day in labor/delivery. I have never been treated so poorly. After trying to get in touch with her for 2 weeks because her NP never called to give me ultrasound results, I needed blood work ordered and I had concerns that my nuchal translucency was not scheduled appropriately, I was told she was "out of the office" does no one cover your patients when you're out? What if there's an emergency? Then she proceeded to tell me nuchal translucency scan and blood work is not completed until 16-18 weeks. NUCHAL TRANSLUCENCY MUST BE DONE PRIOR TO 14 WEEKS. Do not let her or the staff tell you any different. Anytime I called very understandably upset with the care they would tell me "You're pregnant and shouldn't be getting yourself worked up like this" and HANG UP. I decided then I'd be transferring to another practice. To which they gave me trouble every step of the way. They called to tell me they attempted to fax my records another OB 3 times and I would need to come get a physical copy and do it myself. When I asked them to fax the records to myself they told me no as I'd need to PAY for my own medical records. By this point my care has been delayed nearly 3 weeks. I call to tell them I'll be coming to pick up a physical copy of my records and I'd need my lab slip so I could get the appropriate blood work done to which they told me it's UNETHICAL for them to order labs for a patient who's planning to leave the practice since they "can't monitor it" and then told me they CANCELED any and all appointments even though I had not yet gotten established with a new OB. It's unethical to order bloodwork, but it's NOT unethical to deny a pregnant woman prenatal care? If I could give this practice 0 stars I would. They should be absolutely ashamed of themselves. If you are seeking rental care go literally ANYWHERE ELSE.

I have always had a great experience with my care at McGinnis Medical. I have been a patient since…read more2015 and wouldn't consider going anywhere else. I am in my second pregnancy seeing Jen Iovinelli. Jen speaks to you like a human and will answer any and all questions that you have. The receptionists, Jen and Carrie, are always kind and efficient. You never feel like you are bothering them when you ask questions in person or call with questions. The assistants that bring you back for your appointments (usually Lisa) are friendly and genuinely care when they ask you how everything is going. If you are terrified of doctors like I am, going to a practice that isn't sterile hospital like was very important for me. (They have purple paint!)