I saw "The Kingsport Team" last month. After saw DDS, she advised plan for OVER $6k work!…read more Week later, my orthopedic surgeon said needed a thoracic vertebrae replacement. Unbeknownst to me...I was required to have my personal physician AND my dentist sign off on neck procedure. My dr (having been seeing him regularly for over 4 years) signed off with no trepidation. Aspen DUNTal - MY ONE & ONLY VISIT there - said FOR THEM to sign off - would require the $3k cleaning PRIOR to surgery. Would not sign off until that procedure was completed. So very typical of a bunch of ne'er do wells!! I do NOT disparage AT ALL the competence of the dentists. What was so shocking was the business practice put in place ("for my safety."). Went to another practice on (3/14). Two in office signed off on it - a dental surgeon and hygienist. Teeth cleaned...& very well too - to boot. I had gone to office with singular purpose: to seek permission for surgery. Although I had to travel out-of-state for the office visit - it was well worth it. They not only granted my request...they faxed the paperwork to my surgeon's office - twice - line busy. They didn't even charge for the faxes! MY ADVICE: STAY FAR AWAY FROM ASPEN DUntal - UNLESS MONEY IS NO ISSUE - ever!!! Suggestion to any: perhaps investing your time & money in a "hometown dental practice." It sure may be more rewarding than aligning with the "super, chain-store mentality." I will not waste anymore time on this site...but am really curious about how the "corporate spin" on this will be. Someone...at EVERY Aspen DUntal site has "the job" of addressing (or...hopefully reading) patient issues and concerns. Am sure position is very lucrative and time-consuming!

My total estimated treatment plan was $33,898.00 with a $4,148.00 Insurance discount plus $2,500.00…read moreInsurance coverage: my responsibility was to be $27,250.00. The end total I paid was $31,158.20. The so-called discounts never materialized. The biggest issue was the snap-on dentures were ill fitted and painful to wear. The dental assistant had no idea on how to resolve the issue. Bottom line was I went to a different dentist, and he resolved the issue with in 2 visits at an additional cost. Be aware you will most likely be over billed for a poor-quality product.

Dr. Stakias was my dentist for many years before I moved from the Kingsport area. It may sound…read morestrange, but I actually used to look forward to going to the dentist. Dr. Stakias is thorough and attentive. I had few dental or oral problems growing up. While it might be genetics and my own good care, I also attribute it to Dr.Stakias's care. The receptionists and dental hygienists are also remarkably fun and friendly.

I had him do a couple of different procedures on me several years ago. I thought he was an…read moreexcellent surgeon and I would highly recommend him. I had no pain at all after him doing oral surgery on me. He also called later in the day to check on me which I thought was extraordinary of a oral surgeon to do the calling himself. Donna

To begin with, I'm a difficult patient. Seriously, I.Am.Difficult. To start with, I'm a 20% coward,…read more20% hypochondriac, and 70% just plain introvert (I'm also horrible at math). Dr. Yallourakis and his staff were lovely and incredibly patient with me. My scale of going to the dentist is from 1 to 'bring a tractor and chains 'cause you're gonna have to drag me there'. I had been to multiple dentists and oral surgeons before Dr. Yallourakis. No one, and I do mean no one, would help me with the pain I was in. I'm pretty sure part of the reason is because as soon as they pick up an instrument, my eyes start to water. Some may call that crying, I call it a horrible allergic reaction to metal in my face. Anyway, I read the reviews and was really nervous. I expected to deal with someone, well, you read the other reviews, you know what I expected. I couldn't have been more wrong. Dr. Yallourakis was kind and very matter of fact. He was also incredibly caring about my previous dental experiences and reassured me that I wasn't over-reacting and my 'metal too close to my face allergy' was fine. He looked things over, told me what needed to happen and gave me a plan to make it happen. It didn't hurt my paranoia that his office is in the hospital. I reasoned that I was at least close to serious help if something went completely sideways (sorry, Doc but I didn't know you then). As far as the wait time, they told me beforehand that I would be waiting a while for the first appointment. After seeing him and how thorough he was with me, I know that I would want that same treatment for others. I'm okay with waiting because I know he's providing all of us with a quality consultation. If he was rushing me out, I probably would not have gotten him to do my procedure. The day of the procedure and the follow up were right on time and even a little early. His staff were kind and so considerate, especially after I told them that I would rather be thrown into a live volcano than come back to have my teeth pulled...yes, multiple teeth. They assured me that it wouldn't be as bad as I was thinking and I don't have a passport to get to a volcano anyway. The day of the surgery, it was so smooth and easy. I went in, the ladies comforted me with small talk (I was not a good conversationalist...sorry ladies). Dr. Y came in and I was out. I can't tell you how easy the whole process was. The anesthetic didn't make me sick and, as they poured me into the car, I don't remember much before, during, or immediately after. I do remember someone telling me to open my eyes and me asking, "Why?". She said so that they would know I was okay. I told her I couldn't sleep anyway because I kept snoring and waking myself up. Did I mention that I'm like a cultured pearl or a delicate flower? My recovery was with over the counter meds (he offered something stronger but I refused) and my follow-up was just as welcoming and pleasant. Everyone was, well, just nice. It really doesn't get much better than that. I even have pleasant, although fuzzy, memories of the care I received after the surgery. So, overall, a great experience for what it was. A fantastic oral surgeon that I felt cared about what the experience was like for me, and a staff that were concerned and personable. I already asked if they could come and do my anesthetic for any future surgery I may have to have. If I break a leg and need bolts and things, I'm requesting Dr. Yallourakis' office people to come put me out. I'm serious about this. Don't go by what people say online...even me. Find out for yourself. Dr. Y is blunt and forthright but he's not mean and he genuinely cares about your procedure and your recovery. His office staff and assistants are fantastic and if and when I become toothless, Dr. Y and his staff will be the ones sending me and my naked gums out into the world.

Had bad experience at the previous dental office and was searching for a new dentist. We called…read moreFamily Dental Center to discuss their practice. We made an appointment with Dr QI to help correct the dental problems from the previous dental office. She was very professional, did excellent work as well as being very personable and informative. We finished the procedure today and the finished product is excellent. She replaced an poorly fitting upper plate with another that fit perfectly. She also replaced the lower partial that was not seated properly. It was high in the middle and when a bite was taken the front would go down and the wires would scrape the adjoining teeth in the front, when biting in the back to chew the back would go down scraping the attaching teeth destroying the enamel. Dr Qi sent us out for oral surgeon to install implants. All is well now. The previous dental office was not interested in accepting any responsibility. Dr Qi excellent Dentist and her performance is a testament to her abilities. Excellent staff

Patient for a few years now with nothing but positive experiences. Dr. Luber is great and is…read morealways friendly.

Dr. Jason is great, very professional, makes you feel right at home and cared for, had to go back…read morefor some questions about my wisdom teeth removal and he personally took some time to put me at ease, didn't even make an appointment, very kind guy

I was scheduled for a consultation on Sept 11 for an implant. I received a call that the doctor was…read moreunavailable on that date and I would have to reschedule for the end of the month and they would get back with me. No one called. My wife had an appointment on Sept 24 so I call and asked if I could see someone on that date. They said someone would get back with me, no call. I went with my wife to her appointment and asked to reschedule my appointment that they had cancelled for Sept 11. I was told they could see me in FEBUARY. They had previously tried to do an implant for me last year but told me there was not enough bone. My dentist told me to get second opinion. I went to Kingsport and now have two good implants. I didn't want to go back to Kingsport because of the distance but this place has left me no choice.

I had a claim filed for dental work and when the insurance co sent an answer I called the office to…read moreask a question about it no one in the office could answer said they would have someone call me back 4 different days still no answer

The dental care and cleaning are what you would expect. The dentist and his staff let me know very…read moreearly gay patients were not welcome. I have run into this in the area medical community before but still in this day and time it is very disappointing and concerning. Enlisting his hygienists to push me out was beyond excuse. Next time mr. dentist please just tell your patients plainly to go elsewhere.

Hello, I went to Frank Merendinos office for a few years. The last time I went to get work done on…read moremy teeth. They broke a dental tool off in my mouth that almost went down my throat. The little Hobbit then decided to send me a bill for 510 after Riding my INSURANCE!!! for his services. It was understood that I owed nothing when I left his office for tool incident. He is a fraud that I would advise anyone to BEWARE OF HIS SERVICES!!! Thanks for reading my review and God Bless. Bobby B.

Never judge a book by its cover, or be fooled by the wolf in sheep's clothing…read more If you are wanting an experienced dentist and staff that provide EXCELLENT dental services for a more than fair price as, opposed to the price-gouging service charges to pay for the "modern, state of the art" office, then this is where you need to be. The office may seem outdated or "Fred Flintstone" as one mentioned in another review, however the services are not! I would rather pay less (fair price) for EXCELLENT services than more to pay for the dentist's bells and whistles and shoddy services any day! Try the services before judging the book cover. You may just be pleasantly surprised.

The location is convenient; this is about all of the decent news. The first impressions is where…read morethe slope of confidence took a steep slide downhill. The office staff is somewhere between farm hand and deer in the headlights looking. The office is quite another story. The folding desk for the receptionist is a sure sign of what would follow and surely it did. The data disk handed to the office receptionist was followed by a promise to call with an appointment. A week later, the disk was retrieved due to the fact of no one calling from the office to schedule an appointment. The glimpse of the inner office is frightening; smacking of someone who has no idea of what an office should entail nor have a grip on how a modern dentistry office works. This is Fred Flintstone and Staff.. so . run.. don't walk away from this cartoon-like business.