I was having water issues in my duplex and called Pioneer. They found out that the builder never…read morewaterproofed the exterior of the crawl space at all! They gave me a great price, scheduled me in quickly, and did a great job. It's been a couple years now with no water issues. Thanks Pioneer!

Came with masks and shoe protection did the assessment, gave me an acceptable estimate then told me…read morethat it really didn't need to be done. What??? Wait? What??? He explained that my basement was 96% dry and the stains were old and once a stain occurs it won't change. I never had an person be this honest and not force a sale on me. How do you recommend someone like that? 5+ stars.

Very knowledgeable and willing to answer questions. Helped determine our best needs and ended up…read moresaving us a lot of money. Highly recommend!

In my opinion, Bdry waterproofing is one of the best--if not THE best waterproofing company. From…read morethe competent sales people to the hard-working crew, you couldn't ask for a more dependable, knowledgeable company at any price. Highly recommend you give them a call for basement issues!

If I could give a zero, that's what I would give. We paid a tremendous amount of money to strap a…read morebowing basement wall with their carbon fiber "fortress system". It was done incorrectly so my husband called to question it. They sent someone back out because they admitted it was not correct and slapped something else up too. Our basement wall continues to bow. In fact the screws holding up whatever contraption they tried to put up, are being pushed out of the wall as it continues to bow. We've had several contractors out to inspect the work and they all have told us how completely pointless the work that has been done was. Pointless. Expensive. Failing. Ineffective. We are considering going to court to try to get back some of the thousands we have wasted.

From the owner: We specialize in basement waterproofing, foundation repair, crawl space repair, and basement…read morefinishing. We serve Wooster, North Canton, Alliance, Ashland, and surrounding towns since 1991. Call for a FREE estimate.

We were contacted by a manager after leaving our review. They were apologetic and heard us out on…read moreour concerns. A follow-up was ultimately scheduled and we were promised this person would be more competent. Two area managers showed up and fit the bill. They did a thorough job with the benchmarking and took the time to answer questions, restoring the peace of mind we originally set out to purchase.

Ohio Basement Authority sent a most professional service representative, Nathan, to my home today…read more Nathan quickly repaired a loose gutter installed in a pipe belonging to my system, and inspected the system in my house. Everything was A-okay! He showed me photos of everything he inspected. I had never seen the inside of the pump well before, very interesting! He answered all my questions My system and backup battery passed the test! It's such a value when you get what you need from a Service Representative!