DON'T GET FOOLED. My…read moremother lived in the Memory Care unit at Park View Estates beginning in November 2024 and ending in early December 2025. Based on our experience, there are issues families should understand before choosing this facility. Yes -- the facility is attractive. At first glance it appears bright, clean, and well maintained. Unfortunately, that does not necessarily translate into consistent care. State licensing records from 2021 show that the Park View's Memory Care rooms included emergency pull cords in resident bedrooms and bathrooms, as required by state regulations at the time the facility opened. That same report also stated that all residents would be provided wearable alert pendants to be worn at all times. Even the brochure we received when visiting the facility clearly stated that the suites were "equipped with an emergency alert system installed for summoning help from your care team." However, when our mother lived there beginning in November 2024, we did not observe functioning emergency pull cords or call buttons inside her Memory Care room. The locations where pull cords would normally be installed were covered with electrical plates (see photos). They did offer wearable pendants, but they are not mandatory and there is an upcharge (an additional monthly fee). The only fixed emergency call buttons we observed were located outside the resident rooms in the hallway (see photos) which do not satisy State regulations related to in-room call systems. Because of these concerns, we filed complaints with the California Department of Social Services (CDSS) in March, May and September 2025 regarding the emergency call system. In January 2026, CDSS sent us their investigative finding. The investigation found that the facility's call system does not operate from residents' rooms. After we raised these concerns and pursued the state complaint process, our family was subsequently served with an eviction notice. Ultimately, even though it was traumatic for my mother to leave her newly found friends, we chose to move her to another facility that has a functioning in-room emergency response system. Another issue families should understand involves Park View's Medical Director. This is the person whose opinion can influence whether a resident is allowed to remain at the facility or be evicted. We learned that the Park View Medical Director also serves as a medical consultant for a law firm that represents assisted living facilities against residents in resident-related disputes. This dual role, in our view, raised questions regarding the independence of the medical determinations affecting our mother's residency. Also. if you do rely on the pendant system, in our experience, responses were slow and there were many occasions where we either had to call the front desk ourselves or drive to the facility to resolve an issue. Families researching this facility on the CDSS website (and everyone should do this) should also understand that complaint investigations can take a long time to appear on the State's public licensing website. For example, the most recent investigation posted in February 2026 concerned health and safety issues alleged to have occurred in 2023, roughly three years earlier. We currently have several complaints that are more than six months old that still have not appeared on the public site. My advice is to look carefully at reviews that discuss response times and quality of care, not just comments about how clean or attractive the building appears, which will seem favorable to short-term, visitors (i.e., those not needing service in the middle of the night). There are simply better choices available for your loved ones than Park View. Especially if they have needs beyond room and board.

The client care team has met, and on several occasions, exceeded expectations. I may need some…read moreassistance in understanding how to communicate with the facilities team.

I want to express my deepest appreciation for the exceptional care provided by Jasmine Gore. Her…read morekindness, patience, and dedication went far beyond expectations. Whether it was attending to daily needs, offering comfort during difficult moments, or simply being a calm and steady presence, she consistently shows compassion and respect in everything she has done for me. Thank you! Stephen Cullen

Brightstar Home Caregivers were all I hoped and expected when my Husband was severely ill. Their…read morehelp educating, caring , helping around house went above and beyond supporting me at this challenging time. The company never disappointed me, always available and making sure help for us 24 hours a day. The kindness and dependability was much appreciated. I recommend them to anyone looking for quality caregivers Appreciative Clients

Garden Park Care Center has been a blessing for our family. When my mom arrived in February, she…read morewas frail and disoriented. The staff's attentive care, nutrition, and therapy helped her regain strength and clarity--she's now at a healthy weight and continuing to improve. Everyone--from the nurses to the administrative staff--has been kind, responsive, and helpful in keeping us updated on her care. Special thanks to Nancy, Jennifer, Anita, Xitlali, Chi, Emma, and so many others who made a difference in her recovery. We're deeply grateful for the compassion and professionalism shown every step of the way.

Probably the best care center that our grandma has stayed at!…read more When you first walk through the door, there isn't a horrible odor that ambushes you like other elderly care centers. All of the LVNs that we've interacted with have been very sweet and caring. We haven't had any issues and the place itself is very clean. Highly recommend it if you're looking for a place for your loved ones!

Finally they have Hired Genuine Nurses Assistants , and those with compassion for the Senior…read moreCitizens population , as a matter of fact I observed a senior Citizen patient last evening and she had the hugest Smile on her face and the vibes (Body Language ) were that of trust and someone cared for her well being. Congrats Ms. Samantha , Ms. Jessica and Ms. Amy and Ms. Jessica ,also Ms. Jasmine , Ms. Abby and Ms. Michelle, and Ms. Diane , genuinely professional and especially their Work Ethics makes then stand out and be Recognized in this Most Challenging work profession and environment , to say the least these patients genuinely appreciate your presence and Joy these outstanding new Workers display daily, Thank You , Thank You to these New Nurse Assistants at this manor Care Rehab/Nursing facility !!! These New Employees are exceptional and hard working Staff, work just as hard and with no Attitudes , Mr. Christ and Ms. Ashley and Ms. Samar are the first impressions as visitors come to visit there Loved ones, here at the Manor Skilled Nursing/ rehab. facility ,these Outstanding employees work and rotate the front desk , the way the night Certified Nurse Ms. Linda (Graveyard Shift hours) and whenever needed ,thanks to you Ms. Linda ,you are the Heart and Soul of this Facility that continues to beat!! Also the new employee who makes the morning Coffee work just as hard and she makes delicious and tasty Morning Coffee and is one of those New Employees who work Ethics and Attitude are what brings smiles to all, thank you thank you Ms. Coffee lady !!!!! Thee Counselor

This place could be better if they had more staff assisting the patients. They take too long to…read morecome around when the ring bell is called. The receptionist is very nice and welcoming always. Some CNAs are very nice and helpful but those who have a lot of work overload you can tell they just are in a rush to get to every patient to be able to finish their runs. Management needs to work better with getting more help so each patient doesn't go longer than 20 minutes without getting helped.

Extremely poor management! however, most CNAs are very helpful. The beds are extremely old and…read moreworn out, such that a deep channel is sunk down the middle of the beds, rendering them VERY uncomfortable! The rooms are shared with two others of the same sex. The worst is that almost everyone is incontinent and pooping their diapers HOURLY, or even TWICE AN HOUR! And their stench is DISGUSTING! Many times I had to open the window and exit the room for several hours. C'MON PEOPLE, GET YOUR SH-T TOGETHER! YOU'RE NOT BABIES, FGS! Poor CNAs who are FEARLESS. However, a male CNA was very proud to tell me his license is from Texas! In my entire professional career since age 22 in no other workplace or professional setting have I seen that a non-CA licensee is accepted. And that is a unfortunate reflection of the extremely high employee turnover, of approx 50% per month, as discussed by three CNAs at lunch one day. That's similar to McDonald's! Amazing... My advice: stay away and keep your family away from this miserable, efn hellhole! -5 stars.

Ashley in physical therapy is absolutely amazing here at Huntington valley. We appreciate her so…read moremuch and Joe is great too

We had my mother stay at Magnolia Palms to regain her strength after a long hospitalization from…read moreHoag and a skilled nursing facility and had great care. Kim and Chris made my mom feel right at home, and the caregivgers were great with her. The home was very clean and the meals were excellent! My mom's only complaint was that she could not enjoy the meals because of her diabetic meal restrictions. Kim got our mom strong and independent to return to her home. We highly recommend this board and care. Thank you!

Never expected needing to find a board and care facility for my family member. It was a transition…read morefrom rehab to home. This was all new to us - how to find a place and find a place we like. Our placing agent recommended Magnolia Palms. We end to check it out and the owners Kim and Chris were very patient with myself and my family. They answered all our questions made us feel at ease that my family member will be well cared especially since we were not local. Setting up the contract was pretty straight forward and they are electronically savvy. The facility is brand new very comfortable. The rooms are pretty good size and very clean. The staff there was very attentive and addressed all needs. We lived up north and never worried about our family member's care. We were extremely happy and felt they treated us like family. If you are looking for a place for your loved one and want them treated like family, consider here!

I had a loved one here after a hip replacement. I could not be happier with the care here. They…read morewere recently remodeled and it was clean, bright, and smelled great (pleasantly surprised). They have an amazing team. Andy and Cheryl were amazing from start to finish, true patient advocates! Rehab team was so encouraging and friendly! Let's not forget the nurses and cnas, they are truly angels! So kind and helpful! If you have a loved one needing rehab and nursing care this is your spot! Now my loved one is at home thriving thanks to them!

After my Mother-in-Law broke her hip, she was in need of a rehabilitation facility. Her primary…read moredoctor recommended The Grove Post Acute Nursing and Rehabilitation Center. My wife started speaking with Andy and I must say he went out of his way to make sure we undesrtood the options, understood how the Insurance worked and overall what to expect. Andy was extremely helpful and put my wife at ease. I should also mention that my mother is not the easiest to please but when it was all said and done she didn't want to leave. This is just a testament to how Andy and the staff treat their patients. I highly recommend this facility for your loved ones. You can feel comfortable thay they will be treated well and with dignity!

If ya can't be at home, This is like a home. A staff…read moreThat's a team truly caring ForYou. Some of the best most competent healthcare workers. Attention to detail and consistent. Hardly ever turn over. People love to commit their career here and to you

My dad went in for rehab after breaking his hip. The outside is a little outdated along with the…read moreinside too. Let's just say I gave them $100 worth of clothes. We had two signs up saying family will wash his laundry and a laundry basket in his closet. For his clothes to disappear and could never be found. Know the food smelled and looked disgusting. If I didn't bring him food he didn't eat. And they even lost a couple of his meals I bought him. The CNA's even felt comfortable enough to sneak into his snacks. And not to say the would only change his diaper 3 times a day. His clothes would be soaked with urine. Know the rehab part was good. They listen to concerns and tried to figure things out with us. And to say this is one of the top rated nursing centers.

Beech Creek is a very nice facility. It is very well supplied with various people as well as…read moreequipment. They have a wonderful staff with an excellent Social Service Dept. The 2 ladies working there are wonderful as well as the Physical Therapy Dept. The CNA's are helpful and nice.

so sad and neglectful. The staff should so very much be looked into. I'm surprised how…read moredisrespectful they were here and the negative negligence I seen towards the people who l reside here it's very depressing. I almost cried literally I would be afraid if my loved one was here it's insane how they treat their elders I This woman was . was rolling around the whole entire hall. No one in sight or to be found to care for this to be woman she was begging to be put into a bed she looked very tired and restless her feet were red from dragging them I asked why is she not cared for and they gave me the up most disrespect I have ever gotten from any type of staff that is a nursing industry. They should really choose a different profession if this is how they're gonna act when called out on their negligence, this is absurdity and outrageous

I was a client at this Business. Mind you this was I believe in 2016 or the beginning of 2017 and…read morethen it was legit business proper staff proper classes they had during during the day like it was Geared towards helping people recover. Mind you they did things that where not let's say on the up n up. Like BILLING with clients they had a job position just for getting the clients on private pay insurance so that they can BILL them through the nose. They also had there own in house Lab for doing UA testing but since all this it seems like they completely went down hill. Bummer

I would recommend StepHouse detox and sober living to any of my friends and family struggling to…read morelive and stay clean. StepHouse Recovery has an amazing detox program with around the clock care for their clients. It is a safe, relaxing, friendly environment geared to help you succeed in living a sober life after detox. They provide food, take you on walks and have at least 3 group meetings a day to make sure you have the right mindset and clear headspace to fully recover. I have been living in StepHouse's female sober living home in Costa Mesa for about a month. The house I stay in has a capacity of 6 females. It is very clean and all the girls I live with are friendly and helpful. Living here has provided me with a stable environment where I feel safe and am able to live clean. Because of this program I have a roof over my head, I am happily clean and was even able to start a new job! Highly recommend this recovery program to anyone that is struggling to be and stay clean especially during the hard times of COVID!