I have been a patient of Dr. Gazda for years. He used to be at a group practice that took my…read moreinsurance. I decided to follow him because I trust his care and he has demonstrated over the years how much he cares and how knowledgeable he is. My husband and I love Dr. G, so it was a really easy decision to move our care to his new practice.

Dr Gazda is amazing. Family has been going to him for years. We followed him here from his old…read morepractice and couldn't be happier. He gives really personal care and is happy to spend time with patients.

I ABSOLUTELY LOVE this practice. The only downside is how far it is from where I live. The entire…read morestaff here is amazing and I love that they are now Direct Healthcare. They are changing the way going to the doctor is and really should be. You are never rushed when you go here. Yes!! You heard that correctly...not rushed. I go to Doctor Kathryn DiGiammarino and she is excellent. My favorite feature is that I can text them when I need something and always get a response during office hours. Highly recommend this practice for anyone who's needing a great doctor, and something outside of the ordinary.

We've been patients here for several years and, up until recently, have been pleased with the care…read moreand providers. In the last year or so, though, the care we've received has gone downhill fast, mostly due to the new NP's my wife and I have both seen. The previous doc, PA, and NP at Prevene we saw were all knowledgeable but also took the time to listen and do a proper assessment. More often than not, they also thought through root cause possibilities rather than simply looking for a band-aid to slap on via meds or overly simplistic advice. Our last few appointments with the new staff was full of interruptions and more talking than listening, telling me the same thing you could find online or in a book. We'll be looking for somewhere new.

I'm a physician myself, and my and my husband's primary care physician is Dr. Patchett at Mayo…read moreClinic Thunderbird Family Medicine. If you ask around the valley, you'll likely find that many physicians select Mayo for their care, and I think that speaks highly of both the medical knowledge and the professionalism of this group. Dr. Patchett is one of those old-school PCPs who spend time with their patients; I've never felt rushed during my visits with him. He also has an additional appointment with the Department of Integrative Medicine and focuses a lot on nutrition and exercise, which is great for preventing disease before it begins. If you have any sort of musculoskeletal pain as well, he practices osteopathic medicine and does manipulations, which my layperson husband described to me as "massage stretching." If you're looking for a new primary care physician and want to focus on wellness, definitely try to get in with Dr. Patchett!

Great staff , kind knowledgeable, caring . Highly recommended . Caring , organized , love to go…read morethere

Pleasant staff who are helpful and friendly. Dr Fontius is low key and easy to talk to. I am in…read morefor my yearly women's wellness visit. We went through standard questions, updates on medications, any health changes and requests for new refills for the year. Masks are required in the facility but not in her office. Large parking lot.

I've been going to Dr. Fontius for my primary care for over 3 years now. Her and her staff are…read moreprofessional, knowledgeable, and always greet you with a smile when you walk in. 5/5 recommend this practice and have told many friends and family about her!

Amazing place. The staff is so friendly and Dr. Franco knows his stuff. I always had a great…read moreexperience in my three months of going here.

Sunridge Medical is one of the best health centers in AZ, where you can get natural treatments for…read morecancer. They will work with your budget if you are on a fixed income and throw in free services too. Dr. Franco will take out time with you to discuss your CT scans and explain what is going on and how to improve your health. The entire staff is very caring and professional.

I have been a patient of Dr. Ross for many years. We value him as a superb physician and…read moreindividual! His care quality is excellent along with his ability to diagnose any health issue that may present itself. His office and staff reflect his experience and are always working to be supportive. As our Family Doctor we have enormous respect for his ability to head down the correct path with our care plan. Dr. Ross is who we trust and always will. The type of care is that of a family Doctor who will make a referral if he feels it is warranted. Additionally Dr. Ross is not part of a massive group that is impersonal. He cares and that is why we trust him and will continue to to be his patient. Thank you Dr. Ross and your team. IEF

I really love how fast this office can get you in to see Dr. Ross. Dr. Ross is a very down to earth…read moreand easy person to talk to! He definitely cares about his patients and his staff! The assistants her are very friendly and so are the front desk staff. I came in with a rash on my hands and Dr Ross got me in and out very quickly and even called me to let me know my insurance was not going to cover the lotion he prescribed so he sent in an ointment they would cover. He is a very good primary care physician and I highly recommend him and his office!

Beware: Doctors office canceled a prescription with no notice with less than a week of it left,…read moreonly found out from CVS. Apparently it's "office policy" that unless you shell out the $100 out of pocket at least yearly for a doctor's visit that takes less time to simply continue the prescription than waiting for the giggling with female employees to stop does, they cut you off won't even do a 1 month extension so you can actually make an appointment. ***A funny update: the day after I posted this negative review, the vindictive practice sent a letter stating I could no longer be their patient, as if I would have anyway. A word of sorely needed advice: less time hawking reviews online and getting bent out of shape for the poor job you did, more time acting ethically to the patients who pay far more than the 30 second visits are worth.

I was a patient at this practice for a few years unfortunately and ultimately left with a very…read moredisappointing impression of how patients are treated when they raise concerns. From the beginning, I repeatedly requested to see the physician, Dr. Perez, for my primary care concerns. Despite multiple requests over several years, I was consistently scheduled with the Jen the PA instead UNLESS I wanted to invest in aesthetics treatments. Yah it's Scottsdale, but I'm here for my health, not my appearance. While I understand the role of physician assistants, I specifically wanted physician involvement in my care and was never able to obtain it. (I still don't have answers from last summer's outstanding health issue because they truly don't care about their patients health). I also experienced ongoing communication and billing issues with the extremely rude front staff. On more than one occasion, I was told coding corrections would be submitted to insurance and that I would receive updated itemized invoices. The invoices never arrived. When I called for updates, my voicemails frequently went unanswered. I later learned that at least one bill had been sent to an incorrect address. My final experience was the most concerning. I had recently recovered from Influenza B and was suffering from what was later believed to be Hand, Foot and Mouth Disease. I was in significant pain and visibly ill during my visit. As I was leaving, I was aggressively confronted about an outstanding $100 bill that I had previously called about and requested information on. When I attempted to explain that I had already been trying to resolve the billing issue, I was repeatedly interrupted, dismissed, and treated with hostility rather than professionalism and empathy. The girl rolled her eyes at me, shook her snubby pony tail at me looked like she wanted to hit me. I told her to just email me the itemized invoice and I'll pay it when I get home. That invoice also had an incorrect address on it. Go figure. The competence here is real high as you can see After sending a message through the patient portal about my experience to Jen, I finally received the first and only message from Dr. Perez himself. Unfortunately, instead of addressing the communication and billing concerns I raised, I was told that I seemed to "have a problem paying my bills" and was informed that I should seek care elsewhere. This was particularly surprising given that I have always paid my balances and had repeatedly attempted to obtain clarification before paying invoices that I had not received. It's not about the $100 invoice. I make way more than that by posting a 20 second tik tok, and I spend way more than that in 5 minutes on a round of drinks for friends. It's not the price, it's the principle. Healthcare is about more than diagnoses and referrals. It is also about communication, respect, and patient advocacy. In my experience, those areas were severely lacking here. I have since transferred my care to another physician and have received a level of attentiveness, kindness, and professionalism that confirms my concerns about my experience at this practice. Based on my experience, I will absolutely not recommend this office. For the record, Jen is nice and caring.. she doesn't belong there.

Dr Doug has been my Dr. since I moved to the "Valley of the Sun" 16 years ago. His practice is…read moreefficient, professional and compassionate. His Patient Portal is designed for quick response times for our needs and his continuing education programs keep us up on how we can improve our health. Dr Doug Lakin saved my life recently, while helping me select a team of Specialists for my treatment. This is a Dr. I trust!

Amazing to find a doctor who listens and responds. He is extremely knowledgeable and responds to…read morequestions to his patients in a timely manner. Office staff responds during office hours, and you speak to a "real" person.

It's always hard to leave your long time MD, but when you move out of state you have no choice…read more Dr. Yakoby has put those fears away 10 fold. He is one of the most accurate and thorough Doctors I ever visited. Thoughtful, caring, asks questions and answers all of yours. He diagnosed an issue the specialist didn't! The office is clean, blood work done on site and Receptionist, Olga is so nice. A MD like this is a rarity.

Dr. Yakoby is an excellent doctor who cares about his patients. He is extremely knowledgeable and…read morehas really helped me manage my health.

Unless you have insurance that covers literally 100% of your medical care and every single visit, I…read morewould RUN from this practice. I'm a generally healthy person with no complaints who is on a couple long-term maintenance medications for stable conditions. Not only did they require multiple appointments for simple prescription refills, but they then coded these visits as high-complexity - despite the fact that I didn't request them, I had no complaints, and all I needed was a prescription refill (for frame of reference, my previous provider wrote 12-month prescriptions for the same meds). I was billed $176 for each of the virtual prescription refill appointments. My final appointment there before I called it quits was a 15-minute virtual appointment (again, that the provider requested, not me) where ALL I NEEDED was a refill. The provider herself actually coded it correctly, and the billing team overrode the provider and change the appointment to the high-complexity code. I have worked in medical billing, and these appointments do not meet the requirements of a high-complexity code. They will bill EVERYTHING as high-complexity. So if you're someone with a high-deducible plan, this is NOT the practice for you. (Sidenote - they also admitted to me that their self-pay prices are actually LOWER than my contracted rate with insurance, but they would not give me the self-pay price). I went back and forth with their billing team, telling them I'd be happy to pay the bill when it was the correct amount. They stopped responding to me in February 2025. Today I got a letter from collections. I'm petty so I'll be fighting this until the bitter end and making sure that by the time this is over, they'll have spent more than $176 on collections and paying their billing team to argue with me, but I recommend saving yourself the hassle and just avoiding this practice altogether. (Also I can't wait for the part where I get their auto response to this review telling me how concerned they are and to reach out to discuss. I've already done that multiple times and no one there cares to remedy this situation!)

If you value your time, look elsewhere…read more I've been a loyal One Medical patient since this location first opened, and for years, it was truly exceptional. Dr. Jones is a fantastic physician--attentive, thoughtful, and genuinely cares about his patients. Unfortunately, the rest of the operation has completely fallen apart over the past year, and the experience no longer reflects the high standard of care that once defined this office. The administrative side has become a mess. On multiple occasions, I've arrived for appointments--lab visits and provider visits alike--only to find that staff weren't even on site. No phone call or text to notify me that the appointment needed to be rescheduled. This has happened three times in six months. Between taking time off work, arranging childcare, and driving across town, it's incredibly frustrating and a huge waste of time. What used to feel like a concierge-level practice now feels like an afterthought. The lack of respect for patients' time and the repeated scheduling failures make it impossible to rely on this office for consistent care. I don't know if it's a management issue or fallout from the Amazon acquisition, but either way, this location no longer delivers the quality or professionalism that patients deserve. **update: you will see response below from OneMedical. This is a perfect example of this going downhill. They have all the info they need - why am I wasting MORE of my time regurgitating it to their email inbox. Just acknowledge that you have fallen apart and fix it. My family is leaving the practice - but maybe you can Do better for future patients. **