The professionalism of Natalia was very good but her quality of work is not . I will acknowledge…read morehowever that my Pomeranian is not very friendly and she did have to put a muzzle on him, but it the cut itself is very choppy, uneven and nothing like the cut I requested, which was to be longer in the front similar to a lion cut. But she kind of just did what she wanted Or she is incapable of providing a replicated version of what I requested . I appreciate the ease of a mobile salon however I likely won't call to make another appointment again.

My mini poodle was cut while being groomed today. I was not told this happened. My daughter noticed…read morethe cut 5 hours after the grooming. Not telling me is the same as trying to hide it and hoping we would not find out. I was charged $95 and paid a tip after the grooming. Not a single word about this was spoken. I will never use their service again. Can you imagine the pain!?

Convenient, affordable, caring! Super convenient to use…read morewebsite to book appt, prices are posted to website so you know exactly what you are paying for up front, & Libby is super sweet with my dog. My dog is elderly and Libby is very patient with her & makes sure she is comfortable and not stressed. Would highly recommend this groomer to friends in the area

Libby does an excellent job grooming my doodle. My dog gets very anxious in grooming situations,…read moreand Libby is gentle, kind, and professional.

So wonderful! My pup was so happy with Bahar and he looked/ smelled lovely! I would absolutely…read morerecommend her she's been a groomer for years and was very patient and kind with my pup.

From the owner: new dog grooming in Germantown.call to schedule an appointment today.read more

We LOVE Mariah at Pawsitively Purrfect! We have been looking for a local groomer (NOT a chain…read morestore) to stick with for several years. It was one thing after the other, either they didn't have time for our boy, because of his size (Remmy is a 115lb Bernese Mountain Dog) or they weren't taking appointments due to covid. We were SO happy and excited to see we could book online, but they were able to fit him in *that* week! Mariah spent so much time making sure Remmy looked and felt his best. She detangled his dreds & matts, washed him up, and gave him a de-shed treatment. His coat has never looked better. We HIGHLY recommend Mariah at Pawsitively Purrfect a million times over!!

Took my dog Bentley on a groupon and they did a great job. They are reasonably priced and very…read morefriendly.

I took my Labrador here for grooming and when I picked him up I was in shock. He looked like he had…read morelost a couple of pounds because they were able to get the dead hair off of him. I'm not sure that my dog has ever smelled this amazing and his nails are simply perfect! The salon was immaculate, smelled clean (not air freshener clean, you know the difference), and the team was very communicative. Everyone was incredibly welcoming to a Mom that has not ever done this before and may be a bit of a worrier. I can honestly say that my boy will not ever go anywhere else! The peace of mind and reasonable prices were invaluable. Thank you so much Belquest Grooming, you are very appreciated!

I just started using Belquest recently after seeing they have a $10 Thursday special to trim the…read morenails on my 8 month German Shepherd puppy. Unlike the other groomers in town I could come right over and we were seen immediately. A few weeks later later my pup's right ear had still not come up so Kristin was willing to help me apply a moleskin brace to prop up the ear. It's still in and I am confident that when it falls out she will be as beautiful as she was meant to be. Thank you Kristin for being so understanding and helpful.

Felt they took advantage of my 18 year old as far as upselling and costs. I called ahead and…read moregathered information. Still, an entirely different experience once she arrived.

All the bs costs,it's not that I don't think they are capable vets but for instance.say your pet…read moreneeds rabies shot.they won't give it vaccine unless they give it a physical,and what irks me more is lady at desk says they CANT,there is no CANT there's just WONT because instead of hitting you for 5 minute vacc shot for sub 100$ so I don't have to worry about my dog getting rabies they don't get to charge 300$,not the first time I've heard the desk give me this kind of bs either.once had 2dogs booked to be boarded,up to date on shots was dropping them off the morning I was leaving for vaca and was told by desk they couldn't board unless they had flu shots,lady literally told me it was md state law,complete horseshit,turned and walked out and walked right into another place in Urbana which took them in immediately.ive spent thousands there over the years and I just won't anymore.i want to use them because they are right down the street from my house but...screw them

Very unusual experience. They had nothing available for one month, so i booked 2 months out. They…read moretook a credit card to hold the appointment, then texted me 2 days later at 9:30 p.m., saying they did not accept credit cards. The following night they texted me after 11 p.m, saying that my appointment had been cancelled. i asked, " Why? " and got no reply. This transpired between March 2 and 5, 2026. This was my experience. I've never experienced such behavior with a groomer before or gotten calls so late at night.

Great people! My Lily looks Beautiful! Pekingese aren't the…read moreeasiest breed to cut, she looks adorable

Our dog LOVES going to day camp at Olde Towne. The staff are so wonderful and caring and treat the…read morepups like their own!!

Three years ago I raved about Olde Towne Pet Resort to every dog owner I knew. Now I wouldn't board…read morea houseplant here. Great to horrible, entirely self-inflicted. Every booking, every pet, every time: more signatures and "agreements" than a mortgage closing. Somewhere there's a lawyer who's never met a dog and decided the real threat to this business is the guy who's paid them loyally for three years. You carefully fill out the entire grooming form online, pick every option -- then show up and they shove a paper copy across the counter to sign the exact same thing again. And after all that paperwork, they still claim they don't have the phone number they've had on file for three years and called me on before. Let's put this in perspective. I can order dinner to my door in two taps -- Reorder, Apple Pay, done. A stranger drives hot food across town on the strength of my thumbprint. But dropping off dogs these people have known for three years apparently requires a signing ceremony and a fresh liability waiver every single visit. In 2026, that's not caution. That's a business that's forgotten how to trust its own customers. And then there's the membership -- the crown jewel of contempt. They took a system that worked and actively torched it. Gone are the daycare credit packs: fair, flexible, buy-what-you-need, the way a business treats people it respects. In their place, a pricier monthly "membership" that auto-drafts your card whether your dog walks through the door or not, with no rollover for the days you paid for and never used. Read that again: you pay, they keep it, your dog gets nothing, and they call it a perk. It's not a membership -- it's a standing withdrawal from your bank account with a bow on it. It punishes the exact people who kept this place in business: the regulars whose lives don't run on a fixed weekly schedule. Some months my dogs come once, some months five times, because that's how actual life works -- and this program is built to make sure I lose either way. It doesn't serve pets. It doesn't serve owners. It serves a spreadsheet, and it treats every loyal customer as a recurring charge to be maximized rather than a person to be valued. It is, top to bottom, the most openly hostile "loyalty" scheme I've ever been asked to fund. When customers spend more time signing forms and fighting your billing than petting their dogs, you're not a pet resort -- you're a law firm with a kennel attached. Take your pets somewhere that still remembers what the word "customer" means.

Stopped by Green K9 when I was visiting a friend nearby and I love this place! I may need to make…read morespecial trips to Urbana just so I can visit the store. It is locally owned, and they have lots of unique treats that you can't find anywhere. I'll be back!

Our dog was injured while getting groomed. She came home refusing to walk and limping. The manager…read moretook no responsibility. We had to take our dog to the vet and she is now on pain medication. The manager offered credit for a future nail trim. We will not be going back to this establishment and do not recommend them as they are not safe with caring for dogs.