Service was great and straight ford he even told me a stain he couldn't get out .Honesty is very…read moreimportant to me .i will use him again and he can use me as a reference

I took some time to really consider whether or not I wanted to write this review. Andrew, the…read moreowner, was very eager and motivated to earn my fiancé's and my business. He initially quoted us $950 for a "deep cleaning" plus carpet cleaning, then later texted and lowered the price to $750. The job was to deep clean a newly purchased home that we were moving into. The house had not been lived in for about 8 months, but it was fairly clean since it had been actively shown. It was not dirty. The entire reason for hiring a deep cleaning service was so I would not have to worry about cleaning ANYTHING before moving in. Andrew arrived with 2-3 other cleaners to clean an almost 2,000 sq ft home and finished in approximately 3-4 hours, including carpet cleaning. In hindsight, that should have been a red flag. During the walkthrough, we pointed out several things that were missed such as dead bugs inside window tracks, dust above cabinets, stair railings and banisters, and cobwebs. Andrew addressed those items on the spot without any issue. However, once we started moving in and unpacking, we quickly realized how much had actually been missed. We were told that a "deep clean" meant EVERYTHING. IT WAS INDEED NOT. The entryway was untouched and full of dust. The master bathroom window and window sills were not cleaned. The master closet shelves were filthy and clearly never wiped down. The storage drawer beneath the stove was disgusting. I used multiple Clorox wipes just to get it clean. Under the bathroom sink was sticky from the previous owner and had not been cleaned at all. None of the tubs even appeared to have been cleaned. My fiancé reached out to Andrew, and he offered to come back two days later. By that point, even more missed areas had surfaced. I ended up cleaning everything myself, which completely defeated the purpose of paying $750 for a deep clean. I couldn't delay unpacking or bathing children just to wait for another visit. My fiancé contacted Andrew again regarding the additional issues, and he issued a partial refund of $250 via Apple Pay. I chose this company because the majority of Yelp reviews were very positive. I did notice some negative reviews but assumed they were outliers. Unfortunately, our experience aligned more with those. This review is not about Andrew personally. He was polite, positive, and had a great attitude. This is about the lack of a true DEEP CLEANING. Overall, I am deeply disappointed that we chose to go with this company.

I live in Baton Rouge, LA, and as you can imagine, it's challenging to find a reliable cleaning…read moreservice from 2,300 miles away. I needed someone to clean my elderly parents' home in Madera, and after reading great Yelp reviews, I decided to contact Alma. She responded quickly, did a video walkthrough the same day, and provided a very reasonable quote. We agreed on a date, and she showed up as promised--delivering even more than I expected. If you're looking for a true 5-star cleaning service, this is it. I would absolutely give her more than 5 stars if I could!

Alma was super responsive and communicative throughout the whole process. Her team did an amazing…read morejob cleaning our apartment after we moved out -- everything looked spotless. Definitely made the move-out process so much less stressful. Highly recommend!

I'm proud to say I've used peak cleaning for over 5 yrs... I have always felt confident and…read moretrustworthy of Natalie's employees. She has always accommodated any concerns I've had , I have used her not only for my home but our rental homes and always satisfied with cleaning.. always nice to come home to a clean home! Thank you Natalie and peak cleaning and Leina love the biweekly cleaning . I highly recommend their service and will continue to pass on her services to friends and family

This company is awesome in every way ... concise communication, efficient and thorough cleaning…read more Call them!

This was my first time requesting help with cleaning. I had the idea to clean out and re-line my…read moreshelves for over 6 months and just never got around to it. With my in laws out of the house, it was the perfect time! I contacted Kim through instagram, after verifying her Yelp page. She was immediately communicative. She gave me rough estimates for two jobs before I officially asked her to help me with this one. She confirmed with me the week before and the day before, and kept in touch with me the day of. She. And prepared with everything she needed! I was working from home that day so she also asked me for a couple of things, but quickly mentioned that she had them out in her car too. She worked diligently for 5 hours!! I couldn't believe that my pantry was the same area. She did a terrific job. Cleaning, re-lining, reorganizing, etc. She checked in with a few times on some items so I could make a determination on them. she also sent me pictures of the items she threw away so I could purchase new ones!! Very impressed with Kim and will definitely have her out again. I highly recommend!

I needed a deep cleaning of my apartment, which was also totally unorganized as well. I received…read morequotes from several people, but only Kim asked to do a walk through before quoting me a price. The pricing for what I needed, including 6 hours of her time, was what I expected from a professional. Kim kept in touch by text the day before and the day of the job, arrived on time with all her cleaning products & gear. 6 hours later, I returned to a very clean, organized apartment and I couldn't have been happier with her results. Kim also posts some of her work online if you want to view her projects.

A crew of 4 ladies got our house spotless clean and ready for an open house…read more Their cleaning was very detailed and left everything shiny.

I was having last minute company and needed my house cleaned ASAP. I was able to talk to Suzette…read moreand had the fortune of a cancellation opening that same week. I have had my house cleaned in the past with some unhappy results. These ladies are fantastic! My home was cleaned well above my expectations. Thank you Mini Mops, your team of professionals is above and beyond! If I could give more than 5 stars I would!!

Lloyd and his team are the best of the best! Booking process and communication was smooth on all…read morefronts. I had requested a move-in cleaning service for my roommate and I, as we were moving into a new space, and it was definitely money well spent. Roxanne and Bobby were so kind and amazing to work with - they really went above and beyond with their work! Moving is already stressful as is, so it truly does take such a huge load off when being taken care of with great customer service and efficiency. Would highly recommend The Smith Files to anyone in need of any cleaning service, and I'll be sure to refer back to them for future cleanings!

It's always nice when you are treated with genuine care when having service at your house/home…read more From the initial contact to the on-going service I couldn't be happier with the quick response time to the level of trust built in the service and the work performed. I highly recommend Llyod and The Smith Files.

Ramiro was very nice but not very experienced had to remind him what we wanted done we gave him…read moreproduct to use but did not use it so that's why we didn't use him again

This was my text to Ramiro. He doesn't just clean, he understands the importance of having a clean…read morehome to come to. "Thank you so much for making our house a clean place to live in. It truly means a lot. Homes are such an intimate space and we're careful about who to bring in. And you've really helped clean it up in a way I truly appreciate." He's very detailed and puts extra attention in areas that you ask. Ramiro is a very friendly person--this goes a long way. He and his service is worth every dollar. It's hard work but he gets the job done. I'd recommend him.

I was pleasantly surprised when they first arrived at my home. Actually, I was embarrassed about…read moreparts of my condo. Having my ailing mom and dad living with me who had been married for 73 years and also me having arthritis. It was just impossible to get all things done. Dad is no longer with us. Mom is 90 and has dementia. The girls did a great job! I was no longer embarrassed about my home. The service is well worth it for me. I love the service. Recommend the same ladies for the recurring job.

3 ladies showed up and cleaned for 4 hours, bill was over $800. Didn't notice right away, because…read morewe had moved out of the home, but they left many baseboards and windowsills dirty. Would not recommend them at all.