They did a great job. The owner is the person who does the work and he is meticulous. He spent hours in my home. Communication is great. He gives a written, detailed estimate prior to starting the work based on square footage of carpeted areas of the home. It seemed a little bit more expensive than some other commercial companies, but the length of time he has been in business, and the pride he takes in his work, and the fact that he does the work himself built in a layer of trust that was worth the extra expense. read more

My furniture and rugs have never been so clean! I enthusiastically recommend them and will be using them again!

They did an excellent job! Super professional, quick and easy to work with. We just bought a house with weird spots everywhere on the carpet and when they weee done, it looked like new. I would definitely use them for all our future use. read more

I called for an estimate, got a quick response from Terri, Scheduled an appointment for the following day. I thought the speed with which they responded meant they were not busy which may translate to not good. I was so wrong and I am so glad. Brent arrived as scheduled and cleaned our stained, dirt trodden, stair carpet that I was ready to rip out. He did a phenomenal job. I will definitely use them again. He is indeed a master of his craft. read more

I called on Friday for an estimate to clean my office carpet and Brent came over within the hour. Carpet cleaning was scheduled for the following weekend. He arrived exactly on time and did an excellent job. This office carpet is at least 15 years old but looks nearly new again. Thanks Brent! read more

Exceptional company very professional I was called the day before to verify the arrival time - they were on time. The gentleman that cleaned my carpet was very professional and very thorough. I am very satisfied with the outcome. I had a spot in the middle of my living room and he was able to take it out. I I found this company through a friend and from now on I will always recommend them to any of my friends. read more

This company cleaned the carpet in a rental property and I found them grossly overpriced. (They insisted on vacuuming the carpet, although I explained that it had been vacuumed by both a professional house cleaning service and myself.) Their response to my call, however, was quick at a time when the pandemic was just starting to be an issue and I am veery appreciative of that fact. They did do a very thorough job of cleaning the carpet, and I had no stains reappear. My big frustration at the time was that I never received a receipt despite having called them repeatedly. Due to my previously negative review, the owner quickly reached out to me and immediately e-mailed me a receipt. I now have what is needed for my tax records and am satisfied. read more

I have used Master's Touch Carpet Cleaning three times now. They are trustworthy, consistently reliable, and do an excellent job on my carpets. My carpets look brand new when they are finished. I would definitely recommend Brent and Teri! read more

Service was easy to arrange over the phone. The gentleman arrived on time and was willing to wear a mask when he entered my home. I appreciated that. The carpet was spotless when he finished about an hour later and the price was very reasonable. I have no hesitation in giving this company a 5 star recommendation and will call again. I also appreciate they are a family run local business. read more

Our home lies in a wind belt in an unfinished development and thus we get a lot of dirt in the house. Also, we have two dogs who "lose their manners" on occasion. We had previously used another hot water extraction-type cleaning company, who shall remain nameless because we will never darken their doorstep again! Our carpet was badly soiled and stained and we were embarrased to have people in. We found these folks via a "door hanger" flyer they left at our front door. The flyer contained very useful consumer information to help one understand the best carpet cleaning method, and why they were better than the competition. We thought we'd give them a try and were we ever glad! All the stains came out and they told us if any came back, they would come back to resolve the issue. We now have a new-looking carpet and will continue to use this very professional and courteous company in the future. read more

We had Brent come back for our Spring cleaning that included carpet and aggregate floors. Did I mention we have 9 month old puppy! Excellent results, clean and fresh smelling. We can always relay on Masters Touch to do the job right. Brent is personable and professional. Thanks Masters Touch! read more

Loved the service! Our carpets were cleaned very quickly and they look fantastic! Brent was very nice and I will definitely be recommending this business. read more

Brent at Masters Touch did an amazing job cleaning our rental house. He did all the carpets and Tile. My realtor said she was so impressed with how it looked! Brent and his wife are such nice people also and really take pride in their work. I will use them for years to come! read more

Prompt, respectful and courteous from start to finish. Brent and Teri are both very knowledgeable about services. Brent gave me a detailed price breakdown The person explaining services was the same person performing the services I had no qualms about having them in my home The time estimate for work was on target They made sure I was satisfied with the work I will call Master's Touch again read more

I've used master's touch multiple times they are professional, timely, no hidden fees or up sells which I appreciate. I made the mistake of using a national chain carpet cleaning service previously and won't make that choice again because of the added costs. Master touch do what they say they'll do, quickly, efficiently and great results. read more

This service is literally unbelievable. I thought that I was going to have to replace my stairs and upstairs carpet due to 6 years of heavy kid traffic. What I believed was oil, dirt, ice cream and everything in between to be a permanent stain was somehow miraculously lifted and the carpet feels and looks like new! I will be using them forever on. Seriously, this is David Copperfield magic they are doing with the carpet. read more

Called them on Monday, they came out on Tuesday, and the final price was even a tad cheaper than the rough estimate I got over the phone. They were in and out quickly, didn't leave the carpet too wet, and made the ancient carpets as good as new! (As much as possible, anyway.) I'd definately call them back! read more

We have used Masters Touch several times to clean our carpet. This time we added cleaning our floor grout. It's perfect! Like new! They are terrific. read more

Have used them for our business and home. They did a good job, affordable price, and happy with the results!

We had Mastertouch clean our Masterbath, floor, counters and shower about 6 months ago. When they were hired, I specially asked for the the sealant as we have tile throughout. During the past 6 months I cannot tell you how often our shower has mold growing. The shower is 9 years old and we have had the shower cleaned and sealed every other year. So why you ask? Because Mastertouch did not seal the shower, I called the within the first 6 weeks and were told "no they never seal showers". Well now we must remove mold every other month. So I have now hired a "professional" service to seal our shower. Would not recommend the company. read more

Brent and Teri are very professional. Brent did all the work himself, including vacuuming (I have never seen that before). My moms carpets are light colored and we're very stained in areas. He did a wonderful job and I must say, it's the best job I've ever seen. I live in San Diego and I wish they came that far read more

Terrible Customer Service from the owner himself!!!! I work for a fairly large public agency and needed to research companies to come out and clean our office. I figured based on the reviews i would give Master's Touch Carpet Care a call. First off their website states that they give free estimates. I called and the owners wife Teri answered. She was very helpful and friendly, yet when i spoke to her husband Brent it was the total opposite. I simply asked if he would come out to my office to give us an estimate since his website did state that they offer free estimates. I did also let him know we were comparing prices. I know everyone likes a deal so i figured it wouldn't hurt to have them come out. Well i was totally wrong. Brent stated that it would be a "waste of both our time" if i was just looking for a cheap price. And i would also get a "crappy job" if the price was cheaper than his estimate and he doesn't do that kind of work. Um hello, the last time i checked quotes are to help one determine which company to hire for a job. So needless to say i was very shocked that someone, especially the owner himself would even speak to a potential customer in that way. Looks to me someone needs a touch from the master himself. read more

today 12/11/2014 thursday @8:00a.m. referred by the fagens mike & teresina mr. brent showed up at our fathers home diligently cleaned the carpet 3 hours top would refer if i ever had a chance that mr. king does a job than any one carpet cleaner exemplary work smells very clean would and will ask our manager at our two bd/room hallway living room and kitchen if we could hire to have the kings clean our apt!!!... read more

I have used this company several times and they are very reliable ! They always return phone calls - they are always on time - the service is good - my carpets are clean and the price is good ! I am always very satisfied with their work ! Would definitely recommend ! read more

Quick, clean, professional, did an awesome job cleaning the grout in kitchen and bathrooms. Did not try to upsell any services or products, how refreshing!! read more

I have used Master's Touch Carpet Care numerous times over the past 10 years and have always been very happy with the job they do cleaning my carpets. They are very courteous and prompt and I feel comfortable when they are in my home. I love that they use environmental friendly cleaning products and are very careful when they clean. I also appreciate that they have state of the art equipment and all the bells and whistles needed for getting up stains, etc. They obviously have invested a lot into their company and take their work seriously. read more

Brent and Teri King are a wonderful team! They cleaned the carpets in my home and after seeing what an amazing job they did I hired them for my business too! The highest quality materials were used and the most up to date technology it left my carpets looking brand new and the stains never came back! They are a joy to do business with, kind honest and take great pride in their work! Highly recommend!!!! read more

When I called to have the carpets in my office cleaned they told me they were not interested and not to call back. I can only assume they thought my call was a sales call, but even so. Who treats people, even sales people, so badly? They hung up on me before I could even ask about their service. read more

My carpet was really dirty as I had put off cleaning it for a year and a half. Masters Touch came in and in about three hours made it look like a new rug. Now I'm not ashamed to have guests over. The cost was also very reasonable read more