I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

Professional and thorough.. They got my leaky foreclosure up and running in a day after 3 years of…read morebeing dry. Everything leaked so they definitely had their challenges and they were good at helping me only replace the most critical components. The only downside is I found their pricing to be on the (very) high side. I understand good plumbers are never inexpensive but they are pricey. I've worked with several of their techs and they all know their stuff. The work was flawless!

Unprofessional and dishonest. I called for a simple inquiry about a sump pump. They never mentioned…read moreany dispatch fee over the phone. When the worker arrived, the homeowners weren't even there. I told him he could not come inside and asked him to leave. He refused to leave the property until I threatened to contact local authorities to remove him.No services were ever done and absolutely nothing was signed. Later, the office staff called me, acted incredibly rude, and threatened financial penalties. Now, they are sending predatory, inflated bills to a completely different address trying to force us to pay for a service that never happened. On top of that, ever since I gave them my contact info, I have been targeted by 10 to 15 spam calls and texts EVERY SINGLE DAY. They clearly sold or leaked my phone number. Absolute scam. Avoid this company.

Fair prices and great guy! We've had Jack out twice I believe. Super quick response, fun to be…read morearound, quick and easy fixes and fair pricing. Calling him tomorrow!

I called late in the afternoon to inquire about replacing a faucet in my powder room. I needed it…read moredone right away because we're having company on the 24th. Jack said he could come the next morning between nine and 10 and showed up promptly at nine. ...very courteous, professional and efficient. And the best part the price was very reasonable. I highly recommend Jack the plumber and will definitely call him again for all my plumbing needs.

This was my third time going with Roto-Rooter. i had to call 8:30 pm and a tech was here within…read morethe hour. I had the wonderful pleasure of having the same gentle come service again. he was kind, informative and professional. he came dressed in uniform as well. I believe his name was Steve. I highly recommend them and will definitely use them for any other issues that may arise. Thank you Gina Gonzalez

Plumber called for a clogged toilet. I never imagined the charge would be so high. Finally settled…read moreat $200 for a 1 minute clearing the clog. Check other plumbers before using them.

I had a few yard related tasks to do and requested Yelp project quotes. Sunny's got back with a…read morepreliminary quote and I provided pictures of work needed to firm up the quote. The cost went up slightly but still beat competitors' pricing. They provided a time convenient to me and were able to get bulk yard waste removed, trim back some hedges and repair bug screens in an afternoon. I would use them again for similar work. They do all sorts of handyman work in and outside the house.

I saw this service off of Yelp, and decided to try them out for requesting an estimate. When I…read morefirst made an appointment, the person was going to be late and my schedule was jam packed. I ended up deciding to cancel that appointment and made another one. On my second request, I initially said "any time on a particular Friday." They gave me a range of 9-11 AM on a Sat and I asked if they could come in at 9 AM and they said yes. They ended up coming in right before 11 AM. So, I can understand that I needed to try to pick a time interval to be available rather than a time, okay. I gave them some stars for working with me and being professional for the in-person estimate itself. I was then told that I would receive an estimate over the phone in the same day some hours later. I requested by e-mail instead and was told that this was fine. During a time period of two weeks and two days after that, I had made three phone calls. I left voice mails twice and got through one time, the 2nd time I believe. I was told that the estimate was mixed up with something else and that it would be coming out. I'm not sure if they want to work with me or not, but at least it would be nice to let me know that instead of running me around. For potentially big jobs, my reasonable concern of not being able to receive an estimate by e-mail (or snail mail physical copy) makes me feel like there would be a he-said-she-said dynamic if I went for this. For smaller jobs, it isn't such a big loss and they seem like they do good work from the other reviews and my interaction with the attendant during the estimate. They may not be the most pronounced with their words, but I was willing to consider them with the other good reviews and them being local to me. With the lack of an estimate by e-mail, it made me wonder if the company or someone in the company has a PA license number. I would like to presume yes, but I couldn't find one personally based on company name. I know the search engine isn't the best if you don't have the actual license number to look up. If there are any updates/changes to this review or if it's proper for me to write another review as I can't update this one after about a month, then I will do so. I've strongly considered and tried to rate my experience as fairly as possible, and I really feel that Sunny's services could've done much better with their interactions in working with me after the estimate was completed.

Same day response after inquiry with knowledgeable assistance. Great customer service.read more

I needed a plumber in a hurry and although they couldn't come right at the moment I needed them,…read moreAdam was so sweet to connect me to another plumber. And even follow up. Great customer service. I'll definitely call Clear Flow for my next plumbing need.

I had a very unprofessional experience with this contractor. When he first arrived, everything…read moreseemed fine -- he was friendly and polite. However, once we went to my basement to look at the pipes, he sat on my workout bench and started using my weights without asking. Later, he sat on my sofa upstairs, again without permission. I let it go at the moment because the conversation was going well. I also mentioned a bad experience my mother had with a previous contractor and simply asked if his work came with any type of guarantee. He took it the wrong way and became defensive. Later, his secretary called me about a payment plan, which I explained I would consider once I had the money ready. The next day, she called back saying the plumber decided not to do the work -- and shortly after, he texted me saying: "WHY WOULD YOU CALL A PLUMBER AND YOU HAVE NO MONEY WASTE OF TIMES." That message alone shows a complete lack of professionalism and respect. When I called the company to report it, the secretary defended his behavior instead of apologizing. I do not recommend this company at all. Experience means nothing without professionalism, manners, and respect for clients.

Terrible business. Don't even take your changes. He accepts cash only so that you cannot ask for…read morerefund later. I just wanted to remind you also, that Rick is always on denial when taking the complains. His work was very bad and caused additional leaks. Thus I needed to call another plumber to fix. be careful when dealing with this guy. don't hesitate to call the police when he harasses you, especially related to the payment. he is known to jack up the price for no reasons.

This company is awful. Was not told on phone there would be a $59 charge for person to look at job…read morefor a new hose bib. I paid fee just to keep peace. They quoted me almost $680 for new bib. Contacted local plumber who fixed for $132. Worst part is Mr. Rooter will not stop calling and texting. RUN RUN RUN!!!

My garbage disposal needed to be replaced. Alex took out the old one and installed a new one I had…read morealready purchased. He was very friendly and knowledgeable. The job was done in no time at all.

Lou from Zoom was great. He fixed my plugged up drain that was basically under the trailer coming…read morefrom the washer. It only took a short time. I felt like I'd known him for years-that's how friendly and informative he was. The price was not cheap but I expected it. Definitely would recommend Zoom Drains if you have a drain problem.

From the owner: Here at ZOOM DRAIN®, we are proud to be your drain and sewer experts. We provide residential and…read morecommercial plumbing and drain and sewer services. From sinks, toilets, and tubs to main drains, roof drains, storm drains, and anything else that carries water, we've got you covered. Providing services that are fast, focused, and ensure the job is done right the first time is the motto we have always stood by and continue to follow. We go above and beyond on every job until the problem is resolved. It's our mission to show you how these qualities set us apart from other companies.

Over the years, we have called maybe three times for emergency service. We have always been made to…read morewait at least four days before they visit. If a part is ever needed, they do not have it, and hope to find/order it and install ASAP. We have waited as long as two weeks for problems to be resolved after already having to wait for the initial visit.

I use them in 2010 to put in a return duct replacement box . The house I bought didn't have returns…read morein place. I left my wife at the home with a check for $2400. She said the guy "was down in the basement for about 7 hrs". Im like doing what!! The "return plenium" he fabricated was made out of some sort of insulated cardboard material. Nothing thats going to last years. And certainly nothing worth the price. Onto the price I got a call that the total cost would be $2657. I thought thats high but no big deal. It wasnt until I got home & saw the work that I knew it was a blatent scam. They left the heat turned up to 88 to make it look like the system was working better. After it was all said & done it was determined that I only had 400 cfm & not 1000-1200 that the system needed to run right. Essentially i had "incorrect system" installed by previous owner. Being professionals they could have diagnosed this issue & sold me the correct system but they just put crap in & took the money. Other people leave great reviews so I assume they "chose" to rip me off.