Hands down best customer service and car care I have ever had!…read more My car began having issues as I was out of town. Since this was a Saturday many car care places were closed, I happened to find Sinclair after a quick search of finding someone who was open on a Saturday afternoon. Sinclair was quick with their service, but also took time to answer questions and explain what the problem was with my vehicle. When I followed up with additional questions they clearly explained things in a way I could understand. They also took the time to show my husband and I what was the source of the issue. We also happened to share that we had a nail in the tire that we noticed when it was loaded up on the tow truck prior to our arrival, mentioning that we would need to go get the tire taken care of after we left Sinclair. They then went above and beyond to taking care of the screw that was in the tire. A day later they called to see if I made it back home safely. Thankful for the care they showed even after we left! We are beyond thankful for the customer service, attention to detail, communication and reliability! We plan to be back!

This place is quick and budget-friendly. They completed all the tasks I requested. The staff was…read morealso very friendly.

I brought my car in here due to having issues associated with a failing transmission. I was fully…read moreexpecting to pay thousands on replacing the transmission. Come to find out another repair shop did not add the correct amount of transmission fluid causing it to act the way it was. They could have charged me for a full transmission and I would have went along with it. But they didn't, they were honest and I could not be more grateful!

As soon as I left shop around 25 miles or less check engine lights came on. Serpentine belt loose…read more And wiring harness not plugged in i had to pull Over and investigate my self. They broke plug-in and in paper work said they seen problems with motor but did not say anything to me when paying. They just said everything is new. A little dishonest if u ask me. Shop told me know I have to pay a 1000 more to fix there mistake. K I'm done trusting these loosers

Caution- do not use this place for repair work. They will find any excuse not to honor their…read more"LifeTime Warranty". If you go in, look at all of the disclaimers on the front desk..... they will use anything to void the warranty. I had a new transmission put in, went bad within 15,000 miles. Called to speak to the owner and he hung up on me, how is that for Customer Service. Horrible company, horrible people, poor workmanship, will find any excuse to void warranty!! My response to "Lifetime Transmission" review feedback. My bad, it had 24k miles when the transmisaion blewup!! Yes, I had my truck regeared to 436/37 as requested. Their disclaimer say within 14 days, I had it done within 30-45 days. Its not easy to find a shop, have them schedule it in, and do the work. So according to them, the extra 30 days and 150-200 driving miles on 37 inch tires ruined their "LIFETIME TRANSMISSION"!! Seriously, what a joke. Mind you that I drove the truck 175,000 miles with 37 inch tires!! I did not have the receipt, and the shop that did the Gearing work is under new name/ownership, so it has a new invoicing system and cannot get me a receipt. HOWEVER, "LIFETIME TRANSMISSION" knows the people at the shop. So I asked them to call the shop and verbally confirm the regearing. Mind you its a shop that they have worked with before.... they said not good enough... WOW. SO I asked, well can you please look at the vehicle and have your mechanics confirm it is regeared....they said not good enough.....WOW. In retrospect, when I went back and looked at reviews from Google, Yelp, Carfax and others.... there are other people who have had similar issues. You have to find them in the fluff reviews from their staff- I am sure. But those reviews are there..... and based on my experience they are likely real!!! Final word, I do not recommend "LifeTime" Transmission!! Horrible company, horrible people, poor workmanship, and they will find any excuse to void your warranty!!

I have a 2017 Silverado with 6 speed automatic transmission. I did flushes every 30k as dealer…read moresuggested but it still went out at just over 125,000. The dealers fix was to replace whole transmission but after shopping around I decided to go with Lifetime Transmissions. It was a little higher than other shops but the lifetime warranty is included in the price. Staff was friendly, helpful, and gave me peace of mind that the rebuild was going to be done right. Bonus, I also got to keep my original transmission. Lifetime put better parts and calibrated my transmission to where I don't have to worry about it going out in another 125k. Valerie was very thorough about maintaining the transmission for the lifetime warranty. The process was simple and straightforward, and my Silverado was back on the road very quickly. Thanks Lifetime Transmissions, I would recommend to anyone needing transmissions work!

Have gone there for several years. Staff is friendly and provides detailed information on your…read morevehicle. Store is well maintained. Christopher at service desk is professional.

Worst place ever actually can't believe this place has not been shut dow.I had an experience at…read morethis place.I Truley hope people checkthe low reveiws of this business and believe every one of them. Ok so I took my truck in for a coolant flush and diagnostics and told them it was going to need stand pipes and dummy plugs minimum.Few days later they said ok I need oil cooler that will fix it I said great I PAID THEM ALMOST 7000.00!Then go to pick up my truck it still won't start hot turns out it needs stand pipes and dummy plugs which if you remember itold them it needed when I took it in to them.Since I already paid them to change an oil cooler wich by the way they charged me as much as a complete rebuild at any other shop I was against taking my truck back into them I forgot to mention this is my dailey driver I drove the truck to their shop.Manager calls me since I left terrible google review says he don't want like the truck leaving unfixed made me think awesome maybe this place is ok after all.Boy was I wrong I drove my truck into their shop few days later I'm told truck is done go to pick it up which is understatement.Hopped in my truck tried to drive it barely made it to their shop few street terrible grinding actually made it to parking lot straight across the street I'd say what maybe twenty feet wheel bearing completely gone!Get out to see what's wrong jump out look at my truck and every bit of my coolant is pouring out of my engine compartment!They say they did nothing wrong apparently it's normal to take a truck to a shop drive it there mind you I always thought you would pay 7000.00 pretty good chance you'd get to drive the vehicle home I had to have my truck towed home from their shop had to have the repairs made that the shop did to my vehicle they completely say that they did nothing wrong.So if anyone actually reads reviews make your own decision but make sure you read the bad reviews I will from now on believe that...If this review saves one person from falling victim to this repair shop it was worth it..I pray no other person ever gets ripped off by this place again.Pick a different place any place.Thanks for reading and good luck on your shop search this place isn't what anyone is looking for in a repair facility.......I wish they had negative stars this place deserves --7000

Well they made it right got Mr a car that runs and moves well sorry for the bad re view but after…read morethe Toyota blew a head gaskets at 157k then the buick water pump leak a d timing chain shit was just pissed at the world of cars but the dodge journey suv rolls right ..I know buying used is a gamble because who knows how the previous owner treated the car did they do upkeep fresh oil tires batteries breaks who know only the lord does lol but big Mike made it right took back buick got me in the dodge I got running ‍ wheels that's all thst matters to ME

If I could give a negative 20 review I would do so. We went to Big Mikes Auto Care to get a car for…read moreour daughter because my husband has known Mike for at least 7-8 years. Thought that he would be honest. Might have been a difference experience if Mike would have sold us the car but his son, Joe was in charge. Told us that it was a good, reliable car. Said that they looked over it and there were no known issues. Took it for the test drive...seemed okay. The first red flag should have been when he said that we needed to buy their warranty because if the turbo went out, the warranty would pay for itself. We asked if there was a problem with the turbo. He said no, he wouldn't sell it if there was an issue but if an issue came up with it, the warranty was good to have. Car was for our daughter, we trusted him. She did not have the extra funds for the warranty. Signed all the paperwork and started driving home. Check engine light came on....should have been our second clue and should have taken it back then. Drove back to the car lot, Joe looked at it and said that it wasn't reset from oil change. He reset the light. Fast forward to three weeks later, engine light stayed on, key fob stopped working, air conditioner quit working. Made several calls....if they did answer or return call, was told should have purchased the warranty. purchased an outside warranty, took it to the shop for repair and low and behold, turbo wastegate is bad, effects the air conditioner. Because the waste gate is on the outside of the turbo, isn't covered under warranty. Husband went back to Big Mike's today and showed them the $5k mechanics bill for the $7k car we bought from them three months ago. Was told, you should have bought our warranty, we could have gotten it covered. Conversation went bad and Joe told my husband, "man I thought we were friends and then you go and blast me!" Damn straight we did. They sold us a piece of shit car that they knew had a turbo problem that we are not stuck with. Yes, I am going to let everyone know not to by a vehicle from them. They are shading as hell and do not care that they sell piece of shit cars as long as they get the sale. Now I know that people will say that that is the chance you take when you purchase a used car and do not get the warranty and I cannot argue that. We went to them because we trusted them and trusted that they would not sell us a piece a shit car. Yeah, we thought they were our friends as well. If you purchase from them, be prepared to have a high mechanic bill on the car.

Called, spoke with Mike. I'm bringing my truck in tomorrow but just the conversation with him gave…read moreme peace of mind. Thanks Mike!

I rarely post reviews about a business, but I feel compelled to brag about this automotive shop…read more Mike at Alternative Automotive and his crew are the absolute best. I had electrical issues with a used Nissan. I had it in 3 different shops and spent almost 2000 dollars trying to get it repaired. The dealer ship wanted 4000k to repair it, and had the wrong diagnosis. Other shops told me to replace the ECM, sensors and wiring harnesses. Mike found the problem after one day- it turned out to be a short in a connector. The car runs great now!! I wish I would have known about this mechanic before I spend 2000 grand in the other 3 shops. Very knowledgeable and skilled mechanics, but also very honest. Sadly, that is not the case with many auto repairs shops today. I highly recommend this shop to anyone needing their car repaired. Honestly- 10 on a scale of 1-10. Robert Showler (Broken Arrow)

My car was towed there last week, working with Keith. Will…read moresee what happens, so far a rebuilt transmission was priced at over $4000 seems kinda steep to me for a 2016 but and warranty will not cover tear down or diagnostic they said so I don't know but I can't be without a car I am a senior citizen with several medical conditions and can't walk to appointments so apparently I have NO CHOICE But Keith is working with me. He seems to be a great guy! Very thankful I will have my car back within two weeks!

This shop kept my car for almost 3 weeks for a timing chain issue. Anytime I called and tried to…read moreget an update I was told warranty repairs take a long time. When I called the warranty company on two different occasions I caught the shop in a lie as they were sitting there on their thumbs and telling me the warranty company was taking a long time when in actuality it was discount transmission letting my car sit there. Every time I brought it up I was offered excuses, there is no one in that shop that is a decent office manager, no one has customer service skills they will lie to you and give you the runaround and be rude to you. They won't communicate and give you a timeline and if you ask for when parts might be in or anything else you get a simple I don't know. That's wild you'd treat your customers that way. I finally got my car back yesterday with the battery light on and the window lights flashing, it's because they didn't bolt down the alternator it was just sitting in there, which is extremely dangerous and a huge fire hazard. They are incompetent and when we called up there to advise them the situation, Keith told us shit happens. No apology, just more attitude and excuses. You'd be better off going to 61st and Peoria and grabbing a crackhead off the side of the road to work on your car then to take it to Discount Transmission. This is why mechanic shops have a bad name.

I have found my mechanic…read more Ed's was fantastic from start to finish. Donna communicated with me throughout the repair and they offered the quickest turnaround and best price. They're friendly, professional, knowledgable, and fair. Thanks, Ed's!

Have had nothing but positive experiences with Ed's Automotive. When I encountered a potentially…read moredangerous situation with my vehicle (engine cut off while in motion), they worked me in right away and fixed the problem. They not only fixed the problem but replaced another similar sensor (with my approval) that would most likely fail before too long. Highly recommend!