Amazing company, with an amazing team member in Mike…read more Early Saturday morning, like midnight, out A/C stopped working and we have a newborn, so we were freaking out. I hoped on Yelp to find an HVAC company with great reviews and after looking at a few, I decided to try Cape Fear. I called their after hours number and was immediately taken care of. The representative took my info and had Mike call me. Mike called me in less than 10 minutes and agreed to come out. He arrived about 30 minutes after we hung up, he located the problem, told us he could fix it and told us the cost. We agreed to the cost and Mike went to work. Our A/C was fixed and running in about 2 hours from the time I made the call. There was an after hours service fee and the cost of parts, but it wasn't expensive and I'm very frugal The only negative comment is that I see they offer military discounts, but we were not offered one. A little discount goes a long way. Thanks Mike, thanks Cape Fear.

I had a very disappointing experience with the reception staff at Cape Fear HVAC. I called with a…read moresimple question about my bill, expecting a courteous and professional conversation. Instead, Mrs. Laney and Mrs. Caroline were both extremely disrespectful and had terrible attitudes from the moment they answered the phone. As a customer, I wasn't argumentative--I was simply trying to understand a billing issue. Rather than listening or attempting to help, they were dismissive, rude, and made me feel like my questions were an inconvenience. Customer service starts with the first person who answers the phone, and unfortunately, this interaction reflected very poorly on the company. I hope management addresses how customers are treated because no one should be spoken to with disrespect for asking a simple billing question and shouldn't feel like they are annoying them by any questions it's the job they are getting paid for. I was so disappointed and after reading reviews I actually drove 30 minutes to talk to someone over them and when I walked in all I said was "hey how are you doing is there anyone that I can talk to over the establishment" and I was greeted by a older dark hair lady that would not give me her name or anyone else's that I could talk to after I told her what it was about. All she kept saying was we aren't going to be doing this which I don't even know what she was referring to because I was only there to talk to someone over them but at the end of the day if you are a person that feels like when you call a business you should be treated with respect please stay away from this business because apparently this has been a issue with other people according to reviews and it hasn't been handled

Thank You Mike's heating, air conditioning and electrical. For An EXCEPTIONAL Job Servicing Our AC…read moreUnit Today !!! ** Talk About An On-Time Arrival, Very Courteous & Professional Job. Thank You Anthony For Coming Out This Morning. The Last Thing Anyone Wants With These Hot & Humid Days Is AC Issues / Problems. Call Mike's Heating, Air Conditioning and Electrical Today @ 910-724-7477.

I was really pleased with the quick service. I'm making these guys my go to guys. Service man…read moreknowledgeable and found the problem in just a couple minutes, went and picked up the part, returned to finish the repair. And all in a timely manner.

Very professional. Good price and fast service. I would highly recommend them and for sure will…read morecall if i need another ac/heating services

My unit was running constantly and not cooling the house. I reached out to Mr. Allen's company via…read moreYelp. He responded within the hour. He was at my house promptly to diagnose the issues my with air conditioning unit. He determined that it needed to be cleaned and he also checked all the other pertinent areas. Mr. Allen was so thorough in his process from beginning to end. He left details of everything performed on the invoice. I am so pleased at the work he did and am thrilled to say I am finally enjoying my nice cool house during this brutal summer. So happy with the service. A superior company with professionalism. Thank you Sir!!

On Aug.30th, before the holiday weekend, at 1:46 pm I called spoke to Spring, always very nice, my…read moreair conditioner stopped working, at first it was going to be for Tuesday, then at 2 she called me to let me know a technician was on his way, the guys were very nice and professional. Problem was solved. Thank you very much Blanca Jordan

June 2017: Nathan's Installed a HVAC heat pump system in my home and didn't put down any carpet…read morecovers or plastic. Workers left tons of dirt debri and carpet stains - hopefully steam clean will get it out or carpet will need to be replaced :( Last year same problems with shoddy workmanship on my rental home - definitely a company you do not want to hire!

This company needs to have customer service training. The company scheduled service dates without…read moreconsulting customers. If you call to schedule a same day service for the technician to come and give you a diagnostic on your system is $145, and other companies charge $95-$99 for the same day. I took my AC units service contract to another company who had better pricing and better customer service.

Requested service for inspection of non-vented fireplace for home re-financing. Pleasant telephone…read moreconversation and was able to do the job within three days. Great communications and the service rep was both personal and professional. Fantastic and thorough inspection. Great customer service!!!

i had a problem with my a/c unit that was 16 years old. i could have had it repaired but the cost…read moremade me decide to relace it. ihad my system replaced 14 january 2026. i forgot to rate everyone invovled in the sales, installation and post inspection after the sale. everyone was professional and perform their jobs with great care. i wish to let blanton management know that they were great. please let them know that i forgot to write everyone names down but i sure you know who they were. ihope that they be rewarded for their job performance.

Absolutely awful. Asked them to help us fix a toilet that wouldn't flush. Service person, after…read morecajoling for a 5 star review, said the problem had been fixed. Paid him over $250. He took my iPhone and made sure I was on the page where I could leave those 5 stars. After he left, I used the toilet. It wouldn't flush. He was still on my street and I got him to return. He apparently corrected his mistake. For now the toilet flushes. But a few hours later I walked into the bathroom and the floor was flooded. I called the company's 24-hour" service. The AI "attendant" said they would try to fit me in Monday. Be careful before you expect this company to meet their promises and your expectations. Beware. Just look at what they advertise. The guy they sent to my house was intent on generating additional services, but incompetent to perform services for which he was hired and for which I paid.

I had Steve Powell diagnose an AC for me and agree to fix, I gave him 1,000.00 to fix it and he…read morenever returned, DO NOT TRUST THIS COMPANY!!!

The air at one of my rental properties started blowing out warm air. Called Arnold Service and Ben…read morewas dispatched after hours to diagnose what the problem could be. He was very professional and thorough. Afterwards he went over his findings with me. I really appreciate how timely he responded. I will be using this company in the future for sure. Carla V. (Fayetteville , NC)

The Best in Fayetteville! Honest & Outstanding work!You will be 100% satisfied!!!…read moreI am so blessed to have found A/C Man Heating, Thank You LORD

I will just state my experience and you determine what you think. I utilized AC MAN in December in…read more2025 for a regular servicing on my HVAC since I delayed doing it in the fall. Miguel Regino arrived on time, which was a plus. He checked my system out as I expected, though I noticed him from my camera that he was on his phone for a while but I can't judge as long as the job was done. He informed me that my capacitor was going bad and quoted me a price a little over $250. He showed me what the number on his meter showed and I was a bit confused because I have some knowledge on capacitors so I declined replacing it. He then offered me a maintenance agreement for the year that included 2 servicing for the year. I took the contract and payed for it figuring, what the heck it was worth it. I called in 7 months later for my semi annual check up and Miguel arrived on time and began quoting the price from the door that I will be paying for this check up. When I told him that he sold me the one year contract with 2 maintenance calls a year, he told me that I only payed $245 for that one visit. The bad part, is that it would have been more if I didn't get the military discount. Oh, I also forgot to mention that I called another HVAV company in December to get a second option on the capacitor and tgst technician showed me the same reading and said it did not need to be replaced. I only decided to use them in the first place because it was veteran owned. I will go back to the company that replaced my less than 2yr old HVAC. I am a senior but I am also a veteran. I felt like prey. It is saddening.

I found Bell Cow through Yelp Projects when I needed a dual hot-and-cold water spigot installed in…read morethe garage. They were the only one of the three companies who replied - responsiveness gold medal unlocked. The other two were Yelp Guaranteed and Bell Cow wasn't, but when someone actually answers you, that goes a long way. They came out for a free estimate, showed up on time, and the quote was very reasonable. Communication was smooth, and on installation day the techs were polite and efficient (I wasn't home, but my wife handled the appointment and had zero complaints there). Now, the install works, both hot and cold function exactly as intended, but cosmetically it missed the mark. The spigot doesn't sit flush and the pipes are slightly crooked. Not a deal-breaking safety issue, just one of those things where you look at it and think, "Hmm... that could've been cleaner." Functional, but visually not their strongest performance. Overall, Bell Cow is responsive, friendly, and competitively priced. I appreciate the quick communication and solid operation of the spigot. I just wish the attention to detail on the install matched the quality of their customer service. I'd use them again for straightforward work, but if aesthetics matter, I might get a second quote.

I would not refer this business too anyone. RUN. Still waiting on management to response to and…read moreissue back in July 2025. After leaving several voice messages to no avail. I not sure why it is hard to communicate with this company. Hopefully, after this post I get a call back who know.