They lost my shirt. Twice they told me they would look and then call me to give an update. They…read morenever called; I had to keep returning to the store to ask for updates. Finally they said it was likely packed with someone else's clothes, and that I should wait a few weeks to see if it turned up. They never apologized. I'm making the switch to Lee's cleaners.

Outstanding! Great service (good job and quick turnaround) and friendly staff. This place provided…read morethis high level of service despite aftermath of hurricane Helene - operating without phone service and intermittent internet service. Plus I received great coupons from the company.

They have ruined multiple items of clothing and have taken no responsibility for it, and even…read moreplaced the blame on me. We exclusively dry clean. I'm not sure if it's new ownership or not but this is NOT the same business and quality any more. Will not use or recommended in the future.

Brashier Polk is the best dry cleaning service I have ever used! Extremely professional and…read morefriendly, all while delivering quality results at a competitive price. 10/10 Stars.

They did a great job dry cleaning my tuxedo, and my suit as well. Also they do alterations as well.read more

Came in to dry clean a comforter because I saw the sign for 25% off. With the discount it was still…read morearound $40!! Pretty steep from what I'm used to. Not sure if my pocket book can deal with this weekly. I found cheaper cleaners. I like the fact it's independently owned tho.

This cleaners is definitely the best in town! I've had plenty of blankets, and clothes go in…read morelooking horrible then came out looking BRAND NEW!!!! The owners are great down to earth people, all the employees always give 110%!!! Prices are great and quality is top tier!!!!

We have mold in our home. We discovered a fur coat and a wool jacket were developing mold on the…read moreliners. We called several cleaning services and this location confirmed that we should bring in our fur coat and they would try their best to get it out. The woman on the phone even put us on hold to go speak with someone else to confirm this. When I went out of my way with items this afternoon to drop them off, I was met with the extremely rude and unprofessional owner who basically got mad at me for bringing them in. He said. "I don't know who you talk to, but it wasn't me and I don't do that anymore." He said he doesn't have the time to clean fur anymore and he wouldn't even look at it or consider it. Keep in mind. This is all after I was specifically told to bring it in. I told him this and he kept getting mad at me. I said "OK I'm gonna go somewhere else" and he said "OK". The worst customer service I have received in a long time. He was bitter, old, and his building looked like it was falling apart. I questioned whether or not they were even open when I pulled up. Please do not go and support such an aggressive rude man.

Formerly Brashier Polk Cleaners, Major Cleaners has been our go to for years! They always do a…read moregreat job and Michelle is super friendly and helpful! Same day services are available if you're able to get your items in early (think 8am). They have a drive thru which comes in handy since the 911 Driving School next door always uses their customer parking.

Would not recommend the main location at all, but the ladies on the one on Haywood super kind and…read morerespectful . Wedding dress brought in and Had specific request written request to view the item before it got boxed up. My mother bought and paid for this dress and passed away before I got married so very sentimental. Upon dropping off, I was told the dress would be ready in one month and needed to be picked up at the main location. Waited a month and got a phone call that my dress was ready so I drove all the way down to the main location to find out that my dress not only wasn't there, but already was boxed up. Got the number for the manager Called the next day. She seemed very short and rude as she stated that. Yes they were well aware of it, but did not say anything after that. I asked her what could be done to correct this issue because I had to drive an hour out of my way the day prior and my dress wasn't there. She was really short with me and told me that they would unboxed it, and I could view it the next day, I asked if I would be charged double for the boxing fee since they had to do it twice and was told no. And I would have to wait an extra two days to pick it up. No apology was ever given, except by the original people that I dropped my dress off to when I picked up the dress, I was also charged more than what they told me originally so I have a feeling I may have been charged twice for boxing. For something as sentimental as a wedding dress, I would've assumed that a little more kindness would have taken place.

Good location, good price, dry clean and alterations. I would use this business again.read more

Quality was very poor. They didn't get the stains out that I asked if they could remove. Very…read moredisappointing! Won't be going back

Had a dress shirt & slacks pressed. Ready in one day & only cost $10 total. Great value, great…read moreservice and friendly people. Will be returning.

ABSOLUTELY HORRIBLE!!!!!…read more The only good thing about this Cleaners is the Young woman that works up front. They put all kinds of stains on my Expensive Jumper when they were suppose to be cleaning it. The manager was RUDE & DISRESPECTFUL from the start! Refusing to give me a refund! It was vouched for by the young lady that it didn't come in they way they sent it out! Even then, hes got the nerve to be anal, boisterous and ignorant!!!! DON'T TAKE YOUR CLOTHING HERE!! IF YOU EXPERIENCE A PROBLEM, THE MANAGER IS NOT PROFESSIONAL NOR MATURE ENOUGH TO HANDLE IT!!! Wish I could give it a ZERO!!!

I have been a customer of Bell Laundry for about 45 years. Can't beat the best in the business. You…read moreget what you pay for and you can't get better than Bell!!! Tim Wilson Merry Christmas and a joyous, prosperous 2026!!!

What I LOVE is that they are super nice and welcoming with any help over the phone. I have yet to…read morestep foot into the establishment because I was delighted to see they offer free delivery and pickup at my "Moore" location. The comforter cleaning was pricey and wished that the would offer loyalty discounts but other than that they do a great job!