My cat was attacked by a foster dog. PAH took her in immediately as an emergency patient. Her care…read morewas exceptional and at a reasonable price compared to the emergency hospital. She recovered and is doing well. Highly recommend.

My family has trusted Poinsett Animal Hospital with our pets for over 30 years. Before the practice…read morewas renovated and the staff changed, the office was warm, gracious, compassionate, and genuinely caring. Unfortunately, that has not been my experience in recent years. On multiple visits, I encountered front desk staff who were dismissive and rude. Last fall, a veterinary technician cut my dog's nails so short that most of them bled. I lightly complained then but should've taken my complaint directly to Dr. Marshall. Soon afterward, my pup contracted a bacterial infection that ultimately led to her death. I have no idea if they were connected - but it apparently is possible -- and losing her was beyond devastating. She was a 5+ year rescue who had survived epilepsy, tick fever, allergy to spay stitches, flipped stomach, and several other random sicknesses as a puppy - after having been rescued from a compost pile in Costa Rica at two weeks old with her eyes still closed, weighing half a pound. Many months after her passing, I was finally ready to adopt another dog. Before applying through a rescue, I called Poinsett to confirm my records were complete and available for a veterinary reference. I was assured they were. Instead, the rescue was told there was no record of me or my dog and that my dog had never received rabies vaccinations or heartworm medication there. (!) When I went to the office to address the mistake, I was again met with a dismissive attitude from Lisa. Rather than helping resolve the issue, she interrupted a conversation I was having, made an unnecessary comment, and walked away. Mistakes happen. What has been most disappointing is the repeated lack of accountability, empathy, and professionalism. After more than 30 years as a client, it's heartbreaking to see how much this practice has changed. I want more for Dr. Marshall's legacy - and after her lengthy recovery - more confidence in the team's customer service skills.

I would not recommend this veterinary hospital if you want any assistance for your pet. The…read morepeople who work here do not return phone calls. I not only left a message and five days later still have not received a return call. To add insult I physically visited the facility to pick up scripts and told them I was waiting for a call back and was ignored. It took 3 days to get my dogs records. Last annual checkup with my dog the technician wanted to draw blood from my dogs neck. She said he was 7 so they wanted to draw from the neck. My dog could not have sat calmer and the technician try twice before I had her get someone else. The second person was successful on the first try. The original technician told me it was difficult because my dog had too much fur? My dog has as much fur as a golden retriever. We were a client for the past 3 1/2 years but have decided it's best to move on. Good luck to anyone who chooses to use them

This facility is just operating standard, as the valuable service one expects from county vet…read moreservices for strays or dogs whose owners cannot afford wellness care. Reception desk lacks enthusiam as the face of a business. Foothills used to have a senior Veterinarian versed in holistic healing. I found this very helpful, unique, and welcomed even if the protocal was ultimately prescription medication. Pets wellness is dependent on our attention and voice, so here is mine!

Excellent facility. They are very caring, friendly and knowledgeable. They were able to do tests on…read moresite which produced quicker results. They are excellent at communicating and provide exceptional service. They stand out above the other choices in the area.

My SPAYED dog died of a UTERINE infection. The doctors here will sometimes spay a dog by ONLY…read moreremoving the ovaries, not the uterus and won't tell you that. I didn't know why my dog was sick or how sick she was and never checked for uterine infection because she was spayed. Had I known she might have lived.

Dr. Perzak was compassionate and did not rush the process when I needed her for my beloved Lulu…read more She took the time to find out about my precious baby girl and made the emotionally painful process as best it could be.

No matter how compassionate the Doctor they send is, do you think that five days later you should…read morereceive a text, soliciting a Google review of your beloved babies death? A dog or cat you spent a decade plus with? How would that make you feel? In the midst of the grieving this dirtbag literally sent me a link to a Google review AND stated they would tip the doctor who euthanized my sweet girl, $25.00. Imagine that. A doctor getting lunch money tip for euthanizing my dog. This company is scum. AVOID AT ALL COST Spoke to one of the owners who basically said, yeah too bad, we send them out to all our clients. Don't use Coda.

Our GoldenDoodle loves going to Dig Culture. They are always excited to see her at drop off…read more Greenville is fortunate to have such a great place.

Wanted to love dog culture and have a place to take my girls so they could play and socialize. They…read morego to unleashed dog bar all the time and love it, never have any problems with playtime there. I dropped them off for a behavioral assessment the first time and my pit mix failed, as she has an aggressive play style. We have been working for months to teach her to play better with all dogs and have socialized her a lot more since then. I brought both of them back for another assessment, explained to them they need a little time to acclimate to the new area and new dogs. Within NINE MINUTES, they called me to come pick her up and said she failed again. There was absolutely no effort on their part to try to give her a chance and acclimate and no knowledge of how dogs interact. If they had given her at least 30 minutes even, I would have been ok with the outcome but 9 minutes isn't enough to tell anything about a dog or their behavior in a new environment. It seemed as though they had a problem with her being a pitbull and saw her as a threat. I also watched the live cam at their Greenville location and they are completely overcrowded with way too many dogs in each bay. Will not recommend this place to anyone.

I applied for a job here back at the beginning of March. I went in to tour the facility around…read moremid-March, and by April 1st, I was offered a working interview. I went in at 8a-11a under the pretense that I would be working and completing tasks the staff would normally do for compensation. When I got to the facility, the staff told me I would not be doing any work and would overall be observing. Even still, I tried to make myself useful and do things in order to feel like my time was well-spent. Despite me performing duties the staff would certainly do (cleaning the lobby, handling cats and dogs, and ushering animals to kennels and holders), I was denied the position, and the payment I should have received from the work I did. I was told that I hadn't done "any of the work they do" and that I "don't work for the county". All in all, I was lied to and my time was wasted during this "working interview". The staff was very unprofessional, and I would not recommend this job to anyone if you value honesty, integrity, and a workplace suitable for animal lovers. I cannot speak for the adoption side of things, however.

I had a very heartbreaking experience here... I was traveling through Greenville on a cross country…read moreroadtrip when I stumbled upon a beautiful dog running around on a very busy street in a commercial area. The dog was clearly a stray, it was dirty, malnourished, and was full of ticks. I managed to get the dog into my car and drove to Greenville County Animal Care for help. I was very rudely rejected by the staff there. They claimed they can't help me because they're full and can't take in any more dogs. I understand that but when I asked for them to advise me on what to do next they said they don't know and that I should probably just go knocking on doors to see if anyone has lost their dog... ARE YOU SERIOUS??? I tried to explain that I'm not from around here and was simply just passing through but the workers were very passive aggressive and rude. They offered no help and seemed very indifferent about the fate of the dog I found. I went back in my car and broke down because of how awful I felt after this interaction. It's concerning how people working at an "animal care" shelter and be heartless... I understand they are probably very full and busy but all I wanted was to be pointed in the right direction. I went out of my way to rescue an animal in need and just wanted some help. I'm VERY saddened about this situation.