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    Riverside Vet

    4.2 (6 reviews)
    Closed 8:00 am - 5:30 pm

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    Milestone Veterinary Hospital

    Milestone Veterinary Hospital

    (18 reviews)

    I used to think veterinary offices were supposed to be places where pets would immediately tense up…read morefrom the sensing the panic in the air, and where pet owners' nostrils would be filled with the scent of uncleanliness. Who could blame me for thinking that... considering that describes perfectly the clinics I visited with my pets in both PA and VA. And who could blame my cats for trying to grab the door-frame on our way out of the house? I wouldn't want to go to the vet, either. It turns out, there's more to the world of veterinary care than clearly-rushed doctors and seldomly-cleaned exam rooms. Enter Milestone Veterinary Associates. Upon walking in, it's clear that (a) the place is clean; (b) pets and pet owners alike will be warmly greeted; (c) your pet's care matters. This service continues during exams and treatment, as both the vets and the technicians bring a gentle touch and a commendable 'bedside manner' to the exam room. We've had opportunity to interact with several of the vets at Milestone in the past few years (What can I say... one of our cats either loves to go to the vet, or loves to cause us stress by getting sick. Either way.) During one all-day scan, Dr. Galluci and her assistants called several times with informative, compassionate updates about our cat's care. During exams, Dr. Roberts is almost like a cat-whisperer. I'm consistently impressed with how she and Travis, the vet tech, are able to make my skittish, angry, stubborn cat feel at home (the cat wouldn't want me to share this widely, but sometimes... he even purrs while on the exam table!). An added bonus: expect a phone call from the office staff the day after any procedure - even something as small as an annual rabies shot - to make sure your pets are doing well and not experiencing any negative reactions. That is such a nice touch.

    I would give 10 stars if i could! I am casting my vote for Milestone as THE BEST VET CLINIC because…read morethe people here are wonderful. I had never been to them for regular visits because I recently moved to the area and my Sammy was 14 and doing pretty good for her age. Until the day came that she wasn't doing good and I called them on a Friday morning in a panic. They had me come right up and leave her with them for evaluation, and within the hour had called me back with a diagnosis. Not the one ANY pet owner wants to hear, ever, but their empathy and kindness was truly genuine. They were quick to tend to my sweet girl, and didn't drag out the painful process. They also offered a cremation service that I am so glad I accepted because it was beautifully done and now my memory of my Samantha will be with me FUREVER!

    West Spartan Animal Hospital - RIP SWEET MAGGIE

    West Spartan Animal Hospital

    (8 reviews)

    Can you do negative stars for a review. I'd say stay away and find another vet…read more I am in complete horror about this Vet. I brought my basically healthy cat in there. Since coming back home.. That day.. She started throwing up continually and now is basically laying around and barely eating. There is absolute no concern for the animal or the owners wishes. All this vet does is want to charge you more and more to bring your animal back in there. I am completely disgusted.

    I can not say for sure that this practice's lack of thorough and adequate care caused my Maggie's…read moredeath but I certainly feel confident it contributed to it. I took Maggie to WSAC on a Monday morning after she had spent all night vomiting. We had family visiting and I had discovered the kids had left candy all over their room the day prior (Sunday) and was concerned Maggie had ingested some. Dr. Cruz ordered blood work & a xray. The lab work indicated pancreatitis which Dr. Cruz said could be explained by the candy consumption. She said they would keep her the rest of the day to give her fluids intravenously to flush her system and I could pick her up at 5pm and then bring her back the next day for a repeat round of fluids. When I arrived to pick her up at 5pm Dr. Cruz said, "She did well today so I'm going to let you take her home but you HAVE to bring her back in the morning for another day of fluids." With her being released, I assumed she was stable even though she looked absolutely horrible. I was given 3 medications to give her at home, one required it be taken with food. The time between when I picked her up and the next morning when we returned was a nightmare! A couple of hours after getting her home I realized she was unable/unwilling to eat or drink. She did try a couple of swallows of water but in less than a hour she vomited it all back up. I managed to get one pill in her but that was so traumatic for the both us. Her poor mouth was bone dry and there was no way I was going to force another one down her throat. I was afraid she'd choke. We were back at WSAC the next morning at 8am, waiting on Dr. Cruz to arrive. While waiting, a vet tech came over and looked in Maggie's mouth then immediately called Dr. Cruz on her cell phone. Maggie was extremely dehydrated. The vet tech hung up and told me Dr. Cruz wanted me to take her to the hospital in Greenville. The vet tech said the doctor thought she might have something lodged in her intestines. I took her immediately to the hospital. She did not have a blockage but was severely dehydrated with a now VERY severe case of pancreatitis. We were told she was in extreme pain and her pancreas was so large and"angry" , and it was pressing against her other organs, which sickened me. I realized then that all the heavy panting she had done during the night had most likely been pain. Despite aggressive treatment and their best efforts Maggie continued to decline and we were told her chances of her surviving were not expected and we should come see her at that time. Maggie passed away in my arms. The next morning I contacted and spoke to two different veterinarians in the Greenville area who both said their plan of treatment would have been a minimum of 24-48 hours of "in house" stay to give IV fluids, medication, and monitor her levels. I was so angry and hurt as to why WSAC and Dr. Cruz sent her home with something that should be monitored closely due to it being potentially fatal. Dr. Cruz never came in so we asked to speak to the office manager who also never came in. We finally left with a promise of a call. We wanted to point out that we felt their lack of appropriate care had cost Maggie her life and also request that the $1074 we paid them be refunded to help cover the hospital fees. Nikki, the office manager, did call me back to let me know that the reason she was sent home is because they DO NOT even offer in house overnight stays at all and told me that the responsibility was on my shoulder, not their's. She said I should have seen her declining and took her to hospital. How was I to know she was declining?? She was acting no different than she was when they told me to take her home and I left their office. Everyone in that office seen how she looked and NO ONE told me how severe or life threatening it could potentially be or what to watch for. I am just heartbroken and I HATE that I trusted WSAC. RIP my sweet Maggie.

    Riverside Vet - vet - Updated June 2026

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