We've been taking our pets here for a few years now. Some days it's a little bit of a wait and…read moreothers it's not. Just depends. But having said that, I've had much longer waits at other clinics even having an appointment. The staff is great. They're always kind and understanding. The doctors really care and take time to get to know you and your pet. I find the prices to be affordable when compared to other places I've been. For us, we won't go anywhere else.

I've taken my Boxer here for almost two years. Love the staff. Love it has walk-ins welcome.read more

***update*** This clinic is incapable of taking accountability and frequently responds to critical…read morereviews by claiming the reviewers were never clients. This is a blatant lie and total lack of integrity. To insinuate that I don't know where I experienced the HUGE problems listed below is so insulting and literally displays how they bully any client who calls them out. I know which business I'm leaving a review on. I have the receipts with the address and I have the emails from you insulting me for questioning your unethical billing and p*ss-poor customer service. DO NOT GO TO THIS CLINIC! Do not study there if you're a veterinary student! You need to be shut down. Long wait times for scheduled appointments, and even more waiting once you've finally left the waiting room and are given an exam room. They're a "learning" facility so you get to stare into a creepy camera while your pet and you anxiously await any kind of attention. Their billing practices are very suspect. You essentially get bullied into more appointments when everything really should have been completed in the first appointment. They'll perform unnecessary tests and bill you for the follow up both in the bill you received while scheduling the follow up then again after the follow up. Essentially double billing. I called them out on it and was told I couldn't leave without paying. I ended up calling GVL non-emergency line asking if they could in fact detain me. Officer said no. Husband ended up making a visit to discuss billing and they removed one of the charges. This all happened over a year ago. I'm leaving this review now bc they came up in conversation at an event last night. Apparently they're still up to their old shenanigans. I had written a disgruntled review on Google which was met by an email from the owner who made sure I knew she was a Christian and a mom. Not sure why that was relevant. A criminal's a criminal. Do your investigating all ya want lady. Word is spreading that your billing practices and services are a sham. Customer service? Yeah. Don't get ahead of yourselves. Maybe tackle honesty and integrity first.

I've recently needed a new veterinarian as I'm new to Greenville. My senior cat was visibly unwell…read moreand they scheduled me in for the same day. After much needed examination, tests and X-rays it was determined that my dear cat was fatally ill. The decision to euthanize was made after sincere and timely efforts by the veterinarian and his support staff to share my options and support the final decision. They explained ever possible option to support my financial concerns and how the procedure would go. These amazing, caring angels and obvious animal lovers stayed beyond closing hours to help me say goodbye to my sweet girl. We exchanged hugs through my devastation and they assured me that they would do the rest of the end of life process with full dignity and respect. I cannot express my absolute gratitude for their professionalism, empathy and dedication to me and my beautiful cat. I'd give them ten stars if I could.

My Dog collapsed and could not get up on her own. We called this Vet and rushed her in they helped…read moreus with directions on the way and we were seen immediately upon entering. Our Dr. was great and took great care of our Lucy. I would recommend then over the other emergency vets in the Greenville-Anderson area.

We are so thankful for everyone at VEG ER for Pets! Last Monday was horrible! We woke to Ozzy…read morethrashing around with no control of her hind end. We'd had a snow storm, and our vet was closed, but we had to get her help. We found VEG ER for Pets and rushed her over. They were so kind and caring. They examined her and gave her something for nausea, but informed us that she'd had a debilitating stroke. We were heartbroken. We had to make the difficult decision to put her down. They gave us all the time we needed in a private room, before we called them in. She went to sleep in my son's arms. I cannot express how good they were to us. I'm just so thankful for them! And, today, we received a card of condolences from everyone there last Monday.

Dr. Morgan is a very tentative Vet. The staff are caring and courteous. Pricing is up front and…read morefair. We love this animal hospital.

The staff is wonderful. My regular vet retired not long before my oldest dog passed away and the…read morelevel of service dropped. I adopted my girl and was looking for a new vet. Found Five Forks and the reviews were great. Bunny loves them and I appreciate their approach to Bunny's health and well being.

She has to be drugged up before she comes to get services because she has high anxiety! She…read morewouldn't let them touch her last time! Meds are expensive.. Very expensive but that's NOT their fault. The staff are great and understanding. Next week my pitbull goes for a booster shot! I trust them immensely!!

They were all wonderful with my kitty but cost prohibitive for me to go back. It is a shame that…read morethe business end will prevent me from getting further care for my animals there.

If you are going to an after hours clinic you know it will be up to luck to determine how long you…read morewait. Our pet was conscious and able to breathe, so I was fine when certain conditions got rushed ahead of us. We waited about two hours before getting out of the waiting room, and then another two hours before seeing the actual vet. But after 4 hours of listening to your dog wimpering in pain, even the most sensitive and calm people would start to break. I wish someone had at least taken a glance at him and give some reassurance. When our pet was finally seen, the treatment was done promptly. In less than an hour he was returned and we were told to wait a couple minutes for the vet notes and medicine. We waited two hours for those notes. My dog was a miserable mess from the meds, his e-collar, and all his wounds. The lady working at the desk that night was very nice and tried to reassure that we would indeed eventually get to leave. But it is just never something I've had happen at any other format of doctors office before. Usually when places are busy, they do their best to sweep you right out the door. It's this final two hour wait that gets them two stars instead of three. All in all, we were there 7 hours. I would not want to go back, but after hour choices are limited. This place was at least clean and the employees seem nice enough, but I would still encourage your pets not to get sick/injured on a Sunday or a weeknight.

PLEASE READ...LONG BUT IMPORTANT!! I brought my 7 week old puppy to the emergency clinic who did…read morehave a heart murmur to be looked at because she wasn't eating and seemed as if she were dehydrated. First off, he wait was a ridiculous 4 hours for a place where you need immediate care, and then they make you wait in parking lot and don't communicate anything to you. After 4.5 hours I demanded to see my puppy after being told she still had not been assigned to a doctor. Dr. Traynor came in first and said her condition had worsened and she recommended euthanasia. I was shocked because I had not brought them a dying puppy and never intended to euthanize her! She said she had done a sonogram and she had heart disease. She shot down any idea of surgery saying it would be too expensive and when I said I wanted to bring my puppy home, she further argued with me that she was suffering too much for that. Finally, I reluctantly agreed to euthanasia. When they brought my Olivia into me she was already dead. I pointed out to Dr. Traynor that she wasn't breathing, was cold and her eyes were glazed over and she immediately checked for a heartbeat and said there was one so she had to get the medicine in her before I would object. I was so overwhelmed with grief at that point that I couldn't even function. Later, I thought about the whole situation and it just didn't make any sense. It became obvious to me that they put her in an oxygen cage and simply forgot about her, leaving her to go down hill with no care. I later met with Dr Traynor and the Administrator and got more unsettling news. Apparently they don't document when their patients are treated and could offer my no more than a document that said she was sleeping when I asked for proof that they were monitoring my puppy. The sonogram was never noted on her chart and only diagnosis was heart murmur and suggested treatment was euthanasia, which was the only thing on my bill. Dr. Traynor further admitted that when she was initially admitted to the hospital, someone looked at her and decided euthanasia was the treatment. They further agreed that I should have been communicated with and told 4 hours earlier of their plan, so that I could have made a decision earlier on which would have been to take my puppy home. I drove an hour to their facility because they are supposed to have specialists to take care of heart issues but instead they have vets just out of vet school! Lastly, I had a conversation with Dr. Rob Presley, the Chief of Staff, who assured me that they had always had the best interest of their patients at heart but eventually just wanted to pay me off and have me sign a gag order for his insulting offer! I suggested many changes in order to benefit future patients and ultimately clear up problems but apparently he is not really interested in doing that. I have spoken to many of the negative posters here and they are willing to join my crusade to get Upstate to take notice of their short comings and join in the voice to be heard. I will be taking to the media and animal rights groups to get my story and all of the others out there in hopes of Upstate finally taking notice. Please contact me if you want to also partake in facilitating some change so that you beloved pets will get the proper care they deserve! And please do comment if you've had a bad experience so that others will know of the cruel and sub-par service Upstate Emergency clinic offers!

The best EVER....so loving and caring, from the front desk, vet tech Courteney and the Vet. They…read moreworked magic with our Charley Girl. I will forever be grateful and so glad they are here in Greer. I can't stop smiling, nor can my kitty

This vet has treated/seen 1 dog and 3 cats for me. She was extremely pleasant, and professional yet…read morehad such a big heart when it came time to have them euthanized. She gave me time and privacy say goodbye and did not rush the process at all. I know that she and her partner, Dr. W, seemed to know all about any animal they were presented with. I think they are the best vet practice in the Duncan area.