Showed up when he said he would and cleaned my chimney for two years so far. I'll definitely call…read morehim again.

These guys just completed my fireplace and I must say it looks Awesome! They insulated the chimney…read moreand firebox, cleaned the firebox, painted the firebox with high heat black paint, ran the gas line to the firebox, hooked up and set/placed the logs and programmed the remote. Super Nice. Super Honest. Super Clean. Oh and Chimney Savers Services Ohio County.

Our chimney has had a leak around the exterior of the chimney. Mr. Fowler sealed around the…read moreflashing and loose mortar. The leak persists although better. He has not come back as promised and will not return my calls. I do not recommend!

From the owner: We have 15 years experience. We are licensed and insured. We do every job as if we were doing our…read moreown.

I don't know what the one review is about, but Bill of TFS is outstanding! His pricing is very…read morecompetitive and he always returns calls and makes appointments on time. They've always left my home clean and went out of their way to communicate timing and costs up front. I highly recommend this company to any household in Nashville!

Fixed our fireplace without a hitch. Pleasant, on time and reasonable price. Great service.read more

Got our gas fireplace working again. Helped resolve issue, cleaned the fireplace and was very…read moreefficient.

From the owner: Gas and Fireplace Installation and Service. We install gas for fireplaces, stoves, fire pits, etc…read more We also service gas grills and kitchens.

From the first call for a quote to the job beautifully completed, Chim Chimney was professional,…read moreprompt, attentive and creative. Our first encounter was with Elias, who thoroughly inspected and offered his expertise on design and what to expect. He was honest and didn't rush us or give us unreliable expectations. Initially, we just wanted a wood stove inserted into the "hole" where the old fireplace was. He kindly explained that this wasn't possible without dropping out the prefab FP, along with cutting out stone for proper clearance. Fast forward, Elias found that we had an old chimney to the left side of the unit that spanned from basement to third floor and out the roof. Long story short: in order to make this happen, we had to demolish the entire unit. We chose our stove and the flooring. Next appointment was demolition! Walks in Ben! This guy was the real deal! He was professional and courteous, but what we admired most was that he was honest! This wasn't the usual slam dunk job. Our house was built in 1980. Once demolished, we found all kinds of issues that needed addressing. The builder cut up the hardwood floor to meet the old FP, so there were odd gaps, the old side chimney was in the way! At first, Ben built out too far. We weren't happy. No worries! He came back, removed the frame and backing and built tightly around the chimney column. Throughout the entire process, they made certain all work was done to code! The initial quote never changed, even though wrenches were thrown in. What seemed like a nightmare, this company turned into a dream! They exceed our expectations and then some. I would highly recommend this company, as well as their employees and subs. Absolutely stellar job! Thank you Chim-Chimney for making our dream come to life.

I called them & requested a quote to repair our chimney. The guy was knowledgeable just like the…read moreother to companies I called afterwards. Before he left he said I had to pay 99.00 him for the quote before he left. He said they would deduct it from the bill if I gave them the job. If I had know that ahead of time I would have moved on. I called 2 other companies and they didn't charge a fee. They both gave me a quote for the same work for nearly half the cost. Needless to say, I hired Alligiance Chimney & they did a fantastic job. Never again will I call Chim Chimney. I felt tricked & taken advantage of.

Very poor customer service. Does not ever reply to emails with questions or issues. I've taken my…read morebusiness and hard earned money elsewhere.

Needed new fireplace as old one that came with house had a gas leak. Purchase new one from…read moreBassemiers was installed in July, which took longer than first told. Have been using new fireplace(gas) for a few weeks now. Last night made a horrific sound, turned it on/off a few times same sound. Called this morning no one can come til Dec 9, 2025. We've had it 3months and they cant bother to get someone out any sooner, worried about the cold this weekend! We use it for a major source of heat to cut our center point electric bill. I'm so disappointed and angered over the amount of money and trust we put into bassemiers!

They worked on my fireplace and messed it up caused soot damage to my house by replacing logs wrong…read morethey took no responsibility for the damage said they don't make mistakes this has been going on since January so no recommendations from me please save yourself the headache of dealing with them

I had contacted this company for an estimate and they showed up right on time. The unfortunate…read morething was that they showed up when I was not there, but they did tell me they would go by there within a certain period of time, a window timeframe. It's too bad I missed the lady that was there to give me a quote, Felt bad I wasn't there to meet her to get the quotation however I respect and appreciate the fact that she kept her word and because of that, that deserves five stars, thank you and we will call you on the next project.

From the owner: We have been beautifying your spaces since 2003 and love making our customers happy with their home…read moreor business by refinishing cabinets, furniture, fireplaces and more! Let the professionals help you make your design dreams come true and make you fall in love with your space!

We went with them because they were recommended by my General Contractor…read more Sales were great to deal with. Our Salesman, Patrick, was very helpful and easy to get ahold of. Answered all questions in a very timely matter. Installation was excellent! Brandon (Supervisor) and Gene (Installer) are top notch! Couldn't ask for better. Professional. Knowledgable. Absolutely stellar! Scheduling was a bit of an issue, hence the 4 Stars. Ordered a Fireplace with non combustible mantle and Grand Vista Screen Doors. Fireplace came in and was installed without issue. However, it appears the lady that orders everything did not place the mantle order nor the screen door order at the same time. So that delayed completion by several weeks. This made absolutely no sense since everything was Paid for in full when I placed the order. When I questioned why and how this could happen, no one seemed surprised by this individual dropping the ball. The finished job looks great and works wonderfully. But before using them for the next fireplace addition, I'd have to be sure that the problem person I had wouldn't be involved again.

Emailed them through their website. Got an immediate response. The ordered what I needed and set up…read morethe installation. Installer came a week later, very efficient and clean. Highly recommend.