Great service and very friendly ! They came and done some work to get our fireplace and chimney in…read moreworking order. Very happy with the work and the cost was much less than I expected. Would for sure recommend.

After a complete level two inspection and cleaning, I am completely satisfied with the service…read more Arrived promoting as scheduled. Only recommend necessary repairs. Friendly speedy weekend service I appreciate. Will recommend to others.

Our chimney has had a leak around the exterior of the chimney. Mr. Fowler sealed around the…read moreflashing and loose mortar. The leak persists although better. He has not come back as promised and will not return my calls. I do not recommend!

From the owner: We have 15 years experience. We are licensed and insured. We do every job as if we were doing our…read moreown.

From the first call for a quote to the job beautifully completed, Chim Chimney was professional,…read moreprompt, attentive and creative. Our first encounter was with Elias, who thoroughly inspected and offered his expertise on design and what to expect. He was honest and didn't rush us or give us unreliable expectations. Initially, we just wanted a wood stove inserted into the "hole" where the old fireplace was. He kindly explained that this wasn't possible without dropping out the prefab FP, along with cutting out stone for proper clearance. Fast forward, Elias found that we had an old chimney to the left side of the unit that spanned from basement to third floor and out the roof. Long story short: in order to make this happen, we had to demolish the entire unit. We chose our stove and the flooring. Next appointment was demolition! Walks in Ben! This guy was the real deal! He was professional and courteous, but what we admired most was that he was honest! This wasn't the usual slam dunk job. Our house was built in 1980. Once demolished, we found all kinds of issues that needed addressing. The builder cut up the hardwood floor to meet the old FP, so there were odd gaps, the old side chimney was in the way! At first, Ben built out too far. We weren't happy. No worries! He came back, removed the frame and backing and built tightly around the chimney column. Throughout the entire process, they made certain all work was done to code! The initial quote never changed, even though wrenches were thrown in. What seemed like a nightmare, this company turned into a dream! They exceed our expectations and then some. I would highly recommend this company, as well as their employees and subs. Absolutely stellar job! Thank you Chim-Chimney for making our dream come to life.

I called them & requested a quote to repair our chimney. The guy was knowledgeable just like the…read moreother to companies I called afterwards. Before he left he said I had to pay 99.00 him for the quote before he left. He said they would deduct it from the bill if I gave them the job. If I had know that ahead of time I would have moved on. I called 2 other companies and they didn't charge a fee. They both gave me a quote for the same work for nearly half the cost. Needless to say, I hired Alligiance Chimney & they did a fantastic job. Never again will I call Chim Chimney. I felt tricked & taken advantage of.

I'm not pleased with the quality or the value. I should have thought it through better before I…read moresigned the contract but I was upset about finding and repairing a leak. I can say that they showed up promptly.

From the owner: Call for appointments today 5029394257read more

The house we live in was built in 1965 and has two chimneys in it. We moved in in July of this year…read morebut had no idea as to how long it had been since the chimneys had been cleaned. Zelma and Duane came to our house promptly when they said and got our chimneys inspected and cleaned in no time. They also did some repairs that needed to be done. They were friendly, professional and showed me what needed to be done. I highly recommend them

I had someone else try to quote me $14,000 for a chimney repair. This guy was honest and fair on…read moreprice and did everything to code.

I found myself recently in the need of a service like Brian's. He was able to squeeze us in the…read morenext day. Truly RAPID! Brian and his assistants Louis and Allen did an awesome job getting our chimney repaired and functional and even fixed some issues that were not addressed by the previous installer. Easy 5 star recommendation!

Very poor customer service. Does not ever reply to emails with questions or issues. I've taken my…read morebusiness and hard earned money elsewhere.

Needed new fireplace as old one that came with house had a gas leak. Purchase new one from…read moreBassemiers was installed in July, which took longer than first told. Have been using new fireplace(gas) for a few weeks now. Last night made a horrific sound, turned it on/off a few times same sound. Called this morning no one can come til Dec 9, 2025. We've had it 3months and they cant bother to get someone out any sooner, worried about the cold this weekend! We use it for a major source of heat to cut our center point electric bill. I'm so disappointed and angered over the amount of money and trust we put into bassemiers!

I called Jon over the holidays and he had me set up within days. I needed an inspection and he gave…read moreme a combined rate for two fireplaces. Normally $95.00 per fireplace he inspected both for $125.00. His guys came over literally at 0800 on the minute like I asked. They helped me with some questions about my fireplace that weren't even in the scope of their job that morning. Super helpful and responsive. I recommend them.

I contacted this company on 4/30/14 for a quote on repairing a wood burning fireplace that a home…read moreinspector had noted had a couple of issues. Initially the owner (Jon Law) of the company wanted me to pay $150 to have the chimney cleaned, when I had simply requested a quote, knowing the work would likely involve the chimney liner be replaced, so having it cleaned would be silly. I reiterated that I needed a quote on work, not a cleaning, and he continued to pressure for a cleaning. Eventually, after telling me he would only give quotes to certain Realtors, he agreed to give me a quote for $95, which would be applied to later work. Finally! The tech who came to do the inspection was polite and courteous, and when I offered to pay him, he said the owner would send me an invoice. The owner then sent three text messages within an hour in efforts to get his payment. I'm a Realtor, I cannot always respond immediately and repeat texts are a very rude practice. I paid him the same day, but despite his demand for instant text response, he was unwilling to answer calls or texts for 5 days afterwards to let me know how long the quote might take or how the inspection had gone. When I could not get a response from Dr.Clean Sweep, I got a second quote from a company in Nashville (Ashbusters- which was free, prompt, and everyone was very polite), only to find out that the work Dr. CleanSweeps had proposed to do was not going to be up to code at all. Ashbusters in Nashville refused to do the same work he offered, even for more money, due to safety issues. I called Dr. CleanSweep back on 5/13/14 and 5/14/14 to discuss these issues, as well as texted asking for a response, and received no response at all until 5/19/14. After continual lack of responsiveness and rudeness from the owner, I opted to give up the $100 I had already paid Dr. CleanSweeps in favor of Ashbusters. The job in question was over $4000 worth of work, and had Dr. Cleansweeps been courteous and responsive, I would have given him the job without question. I am always very loyal to my contractors, when they are good. This job could have resulted in this company earning all of my business. Instead, I will recommend Ashbusters in Nashville.

Can't recommend!! They don't finish the job and they don't communicate very well!! Don't like to…read moreleave a bad review but want people to be aware.

Update... we were paid our deposit back. I wish it didn't have to come to this point though. They…read morecame out quickly when we first called and did a great job on the sweep. We were willing to pay them even more than the deposit if they would have done the work. Maybe they were busy with other projects, but this could've been handled better with simple communication.

Great job on my parents home!! They really enjoyed working with Jeffread more

We had a persistent leak from our boiler/furnace chimney, staining the kitchen ceiling. After…read moreseveral calls to various companies, and hearing their estimates of what caused the problem, we got to About Brick and Concrete and spoke with Jeff Lovins who proposed a unique solution: it was moisture condensation inside the chimney from hot exhaust gas touching the cold brick liner (in Winter). He installed a stainless steel tube suspended in the center of the chimney, sealed the top surround , replaced the cap, and no more leak anywhere. Good work; definitely recommend him and his crew. Jim O. in Rockport, Indiana