Disappointing Experience and Misguided Assessment My mother…read morewas a resident at Mira Vie at Tinton Falls. At that time, the head nurse recommended that my mother be moved into memory care--a suggestion that seemed unfounded then and is even more indefensible today. My mother does not suffer from dementia or Alzheimer's; her challenges are strictly related to mobility, and she only needs minor assistance. The push for memory care felt like a clear financial move, since memory care comes at a higher cost. Concerned by this assessment, I had my mother's primary doctor conduct an independent evaluation. The verdict was definitive: the nurse's recommendation was wrong. Her doctor explicitly stated this and advised us to move my mother to a different facility. We followed that advice, and today my mother is thriving in a new environment--not in memory care, and never has been. She is happier, her needs are appropriately met, and she retains her independence. The experience at Mira Vie at Tinton Falls was deeply disappointing. The nurse's lack of discernment and what felt like a prioritization of profits over patient wellbeing was unacceptable. Shame on Mira Vie at Tinton Falls. Do better--hire nurses who are not only competent, but who truly understand and care for the individual needs of residents.

This place is a disgrace! Mira Vie has made a disaster out of this facility; executive director is…read morea joke; head of nursing had no clue on managing scheduling or time management skills, she magically is now gone; nurses to resident ratio is ridiculous, we were given excuses that our loved one's care was overlooked because there was only 1 nurse in the building, (is that even legal!); Social worker is useless; aid staff has been reduced to minimal, residents are left unattended for long periods of time because the few aids that are scheduled are taking care of a resident in need, leaving others unattended. Aids are caring but, at best, their attention to residents is severely limited, laundry is once a week, ridiculous when the majority of residents have incontinence issues, not to mention the number of washing machines and dryers is ridiculous, one on each side of the building. Brushing teeth should be considered standard care, but many times it was obvious by the smell on breath that it was not done, food was dried and stuck to teeth; lips and face were left with food residue after meals causing a rash. Clothes and personal belongings, clearly marked with name and room number,  go missing, and are found weeks later on the other side of the building or never returned. Excuses are ridiculous and probably subject to fines by the state. Although Chelsea was no spa and the Chelsea executive director was far from a gem, the aid staff was sufficient most days and proper care was given to our loved one. Should you decide to admit your loved one to this low grade facility, I recommend someone within your family go each day to check on care and belongings; my heart breaks for the residents who go weeks on end without a visitor, their families have no idea how much their loved one is ignored, so terribly sad. As with all businesses their focus is the almighty buck and the bottom line, however in this field of work, resident's care should not be at the bottom of the responsibility list. Shameful!!

My mom is a resident there currently, and can i just say, the staff is amazing. very professional,…read morethe waitstaff is punctual. you can genuinely see that everyone working there has good intentions, this isn't just a job to them.. you can feel the love at the chelsea. I highly recommend!

We could not be more pleased with the level of care, support, and love our father received while…read moreresiding at Victoria Mews during his final years. The entire staff is extraordinary; professional, kind and committed to excellence. The home is clean, very welcoming and exudes joy. Thank you for all you support and assistance. We will be eternally grateful too you all. Lisa B

Victoria Mews is a wonderful assisted living home. Our family has had a number of elders live there…read moreand each one is/was cared for by the staff like they are/were family. Recently we had a family member pass. The care and support for not only the elders that are still there, but also for our whole family was amazing. So many of the staff knew what had happened and were always ready with encouragement and a hug. Management went above and beyond to help us during a difficult time. It really is a family and it shows in the way they care not just for their residents but their families as well. Thank you to you all.

This facility is amazingly. The staff is so attentive to the residents needs. They treat the…read moreresidents like family. When I took the tour I was amazed at how clean everything is. It is a home atmosphere. When I realized that I could no longer take of husband at home I had to make the difficult decision of finding a place. I visited several facilities and none compare to Arden Courts. My husband is receiving outstanding care. He has many health issues besides dementia and all of his needs are being met. When I take my husband home for a few hours, he tells me he wants to go "home". That says a lot about his care and I know he is happy and healthy. Thank you Arden Courts staff for all that you do for residents.

How ironic! The photo posted is the final photo I took as I was moving my Father out of the…read morefacility because they falsified documents when my Dad fell. Could say more, but will leave it at that.

Good evening I do not understand why people write some of the nasty and un true about any that…read moresad I have a love one in careone and he is happy at first he did not come out of his room at I met the activities Director a.d we talked and now went I visited I can even fine him he in activities GretaSmith kept her word thanks GretaSmith for all that you and your team do keep shining

Please don't not apply to activities!!! Director Greta Smith…read moreis a nasty and unprofessional worker. She is very rude and she doesn't want certain patients to be in the day room. She is disrespectful and a hypocritical person. My father was here and she told us to get out of the day room because we were having lunch and told us to go to the dinning room to eat. If I'm paying the bills to have my father to stay here he has every right to eat wherever he wants. I didn't want to mention this but I have witness multiple times of her screaming and being rude to her staff like crazy person . Also noticed her yelling at a resident because he wanted to sit next to the tv at a point where he was going to cry. She seems to like to belittle people. I don't want to imagine what happens behind doors. She sits in her office with a heavy set person and seems to be talking in a way I assume isn't the way to talk about other people which is not acceptable because My father at times likes to go to the day room and could be listening. Please if you're planning to apply to activities please apply or bring your family here try go next door because they are treating my father with more respect and love than this place where there is people who only care to receive a paycheck and have no remorse

Independet Living Housekeeping not GREAT…read more Not friendly. Not pleasant They seem not to like there Job

The care and the therapy team is amazing . Staff is very friendly the food is great and it's a…read morepatient centered facility.

Amazing facility with fantastic amenities and activities. Continuing care and easy independent…read morelifestyle. Active, friendly residents and staff.

My mom has lived here 10 years and so did my dad until he passed awzy 5 years ago. The place is…read morebeautiful and they love it. I do too abd visit often. The ONLY downside is the dining room. Small portions and the foods not great and often cold. Plus they treat them like children if they ask for seconds. If someone is paying $5,000 month can they get 2 hot dogs instead of 1? Mind boggling! Everything else is wonderful! The facilities are modern and always clean and help friendly and helpful. Maintenance is prompt. Activities and services wonderful. Social events and culture very nice. 5 stars other than dining.

My father was fortunate to be able to live at BrightView for 8 months before he passed away…read more Although his time there was much shorter than we all had hoped, he came to think of it as his home. I can't thank the people who helped him enough...Steven, Candi, Elisa, Eve, Minette, and everyone else whose name I can't remember for their kindness and patience with him and with me as we moved through the journey from assisted living to hospice to the end of his life. I highly recommend Brightview Senior Living to anyone and everyone who is looking for a place for their senior parents. You won't find a better place or a more compassionate staff anywhere.

From the owner: It's easy to maintain an active lifestyle when you call our Brightview Randolph senior living…read morecommunity home. Our Morris County, NJ community provides Independent Living, Assisted Living, and Memory Care with no large entrance fee. If you love the outdoors, you'll find places to garden, exercise, and dine. Working on your short game? Our Brightview Randolph senior living community has an outdoor putting green and a bocce court! When the weather turns colder, you can cozy up and enjoy our fireplace, learn a new game in the game room, discover a love of music, or develop a new hobby. Get a massage, haircut, or workout - all in the comfort of your own community. Together with exceptional care provided by qualified associates if you need it, you'll find our Brightview Randolph senior living and assisted living community in Morris County, NJ offers you the lifestyle you deserve.

"It truly takes a Village to Care For An Aging Parent."…read more To The Executive Staff ... Front Desk Staff ... Housekeeping Staff... Maintenance Staff ... Activities Staff...Dining Staff... Nursing Staff... Support Staff... Haven Staff... Hospice Staff ... Doctors and Medical Staff... Beauty Salon Staff... Therapists...Priests... Ministers ... Entertainers ... The Wonderful Residents, and The Entire Community of The Cliffs At Eagle Rock ... I wanted to take a moment to thank you for Blessing my Dad during the last Chapter of his life. Like many elderly folks I suspect, my dad didn't want to leave his home. He decided to give your Community a try because the isolation, boredom and loneliness brought on by Covid was very hard for him. He was beginning to decline and get depressed. Three days after dad moved into The Cliffs though, he began telling jokes again. His usual happy demeanor returned. He was participating and enjoying all of the activities, but mostly he began to fall in love with a place filled with warm and welcoming people. Within two weeks he asked me to sell the house he had lived in for 50 plus years. He didn't even feel the need to return to it. He said he "was happier than he ever imagined he could be, with his new home and family." I will never find the words to adequately express what that meant to me as a daughter... My dad passed away peacefully last month. He had lost his ability to speak. He slept almost all of the time. And yet, whenever someone entered the room he opened his eyes and greeted them with a huge joy filled smile. He did that until the very end. You all gave him that. The unbelievably dedicated Caregivers kept him comfortable and happy during his time with you... The amazing residents laughed with him when he told his jokes and said hello to him as they passed him in the halls. Others prayed with him. Some of you didn't even speak, but patted him on the arm knowingly while he slept in the Great Room. I don't think I will ever stop missing the man that I loved so deeply all of my life. A man whose happiness I wanted to assure until he took his very last breath. With that, I will always be thankful for the small part I played in finding your "Village"... This very special place, for him to spend the end of his life's journey feeling loved. With that, I will always be grateful to God, and I will always be grateful to you. Thank you for Blessing my beloved father, and Thank you for Blessing me.

My mother was a resident until she passed away at 89. The administration, staff, nurses, and aides…read moreare wonderful. It is a lovely facility; the grounds are spacious with walking paths, two gazebos, a patio, and a courtyard. The main floor has small cozy seating areas off the great room (which is lovely for visiting), a library, activities room, and a media room with the TV (most facilities we visited had a TV on all day on the first floor.) Their "beverage and snacks area" is actually a small dining area and kitchen, which was also terrific when we visited. Activities my mother enjoyed: performers who came a few times a week (especially singalongs); Ted Talk and discussion groups; arts & crafts; and physical therapy (because it was in a very nice room with floor to ceiling windows with a nice outside view). And we all loved the holiday "events", especially at Christmas. I highly recommend The Cliffs at Eagle Rock.