Very prompt and professional. Pedro and a second guy came by our place in Hyde Park the day after…read morewe reached out. They did excellent work replacing a cracked storm window at the quoted price. Highly recommend.

My son accidentally broke our bathroom window. Pedro from Barbosa Glass & Mirror Specialists was so…read moreprofessional and prompt; he responded very quickly to my Yelp request. He came first thing the next day to give a free quote, and his quote was lower than all other quotes I received. He took the window back to his shop to install a new piece of glass, putting in the special gas between the panes that helps with insulation & energy efficiency. He put a piece of plywood in the frame back in the window so it was secure. Just took a couple of days and my window is back. Very happy with the repair.

Their communication is awful and there is no follow through. My husband and I requested a quote…read morefrom them for our atrium and they came out and basically ghosted us after that. We followed up with them three times after by phone and text messages. There was no response. A complete waste of our time.

They respond quick. Communication is really good. Work was completed on time and on budget.read more

We have used them several times for custom table and cabinet tops. Service is always speedy and the…read moreprices are good!

Okay, We needed a basement escape window screen replaced…read more While this small job usually would be a two job I asked if it could be done sooner? No problem! That's customer service Support your local small businesses Allen Hergenhahn Oswego Il

These guys saved me! I was selling my house and found decayed wood around a couple of my sun room…read morewindows. They came out, set up outside, in winter and fixed them within a day. They custom cut and fitted the affected windows, then stained them to match the existing frame perfectly. It was artistry. There pricing was a fraction of what it would have been to replace the complete window. I'm so thankful for their professional expertise in fixing what could have been a very expensive undertaking. Thank you!

After receiving various estimates from local contractors, this company was not only competitive,…read morebut the most responsive and professional company I have ever worked with! They were on-time and completed the work in one day. It was a small job, but the care and professionalism that went into their work showed up in the final product. I was quoted one price and because they didn't have to replace some of the rotted wood that they thought they would have to, they REDUCED the price in the end. That does NOT happen all the time, and it just goes to show you that there are reputable contractors out there that are HONEST and have INTEGRITY. Rotten Window Repair is one of those companies. I have several neighbors in my cul-de-sac that have windows that are in need of repair, and I will not hesitate to refer this company to them. AAAA++++ Service AAAA++++ Craftmanship AAAA++++ Pricing

Worth it to call them to save 78 rotten aluminum clad Pella windows…read more Curtious, clean and stand by their work.

Non responsive, careless work. Russel installed new glass in existing windows and left behind…read morevisible debris between the glass panes. He agreed to re do it and make it right and then ghosted. No answer, no return calls, no show. I finally gave up. A few months later the glass he replaced all turned cloudy. This was a while ago and I never wrote a review but every time I look out those windows it reminds me of the bad service. I'm writing a review to warn others so they know. Find someone else who stands behind their work

Why yelp wants me to leave a review for this place I don't know. Yelp is dumb. And it has to beread more

I had to special order my new windows as everything in my condo is special order. Nick measured…read moreeverything and gave me an estimate. He explained how everything would work. Jake, who installed my new windows, was great! Took a regular workday to get them installed. I am so happy with my new windows, installation and service with Nick. Nick checked on us during installation and followed up the next day to see if i was satisfied. They genuinely care about their customers and I am happy with the process and outcome.

I would highly recommend using Willow Ridge Glass and Mirror for your home improvement projects…read more Excellent, friendly, and knowledgeable customer service. Beautiful and wide selection of decorative mirror and glass products. Excellent workmanship. Very competitive pricing.

If I could give this place zero stars I would. Individual behind the counter was beyond rude. She…read moreclearly did not want to be bothered with me. Go to Riteway on route 53 instead. This individual answered my questions, took my $500 order and it was an overall pleasant experience.

I'm so grateful for this company. I was involved in a violent domestic situation which required me…read moreto have my locks changed immediately. They went out of their way and made an exception to come change my locks and arrived within a half hour of my call. The gentleman and his son that arrived were so sweet and caring and very down to earth. I can't express enough how their kindness and generosity helped give me added peace of mind and security. I highly recommend reaching out to Gordon and Backhus Glass and Lock. Thank you again so much!

From the owner: Locksmith Services, Lock Installation, Re-Keys, Master Key Systemsread more

Very quick respon and done professionally. I would be happy to do busniess with them again.read more

Called to try to get a quote and was told it was $100 for someone to come look at my windows - no…read morework being done. I work in the construction industry and asked why as that's fairly rare. The person I spoke to was incredibly rude when they could have just kindly explained why. Interesting business model.

We chose Mike with Everlast over several other vendors due to quality and Mike's reputation for…read moregreat customer service. We started the process in early January and were told the windows would not be ready until perhaps early March, but were pleasantly surprised when Mike said they were ready early. We would have had them the first week of February had it not been for the famous below 0 degree temperatures in the area that week. We had them installed the second week of February instead. Pros: -Received and had windows installed earlier than anticipated. -Took 2.5 days for all of our 27 windows and back glass door replacement. Due to cold temperatures, they worked one at a time so the house wouldn't get too cold. -was honest and fair on pricing and received referral bonus up front. -Mike always answered our calls with questions promptly and personally would come by to inspect and/or help facilitate letting his vendors in if needed. -You could tell the difference in drafts in the corrected areas from inside day 1. No further drafts and they look great! Cons: -4-5 months after installation and 3 of our 27 windows have leaks. We alerted Mike to this and he sent his worker to take a look - they said it was due to the trim on the outside that they didn't replace. Before installation, they indicated that it is not part of their services to replace. However, they didn't tell us before or during that our trims were so old that they would leak - we would have replaced them prior to the new windows if we knew this. We asked if we needed to replace them before and they said no. One of the windows that is leaking does not even have trim on it. When they came out to resolve, they added caulk around the trim and bent flashing for us for the front windows. The flashing should have been installed in the initial installation to prevent leaks. We are not able to get it installed until the new trim pieces are up... Even though they did not inform us about possible leaks, they should have removed the trim and put a water barrier in place before installation and before new trim was able to be installed. -Mike and his installers have a bit of an issue with taking accountability for issues. We were disappointed when his installers broke the interior of a window upon installation - it was safe to use, and they put cardboard over it, but the resolution took 20 seconds and Mike's installers insist it was somehow the manufacturer's fault. It took weeks for us to have this corrected, even though, again, resolution took 20 seconds. -While in the process of service correction for said window, the manufacturer was inflexible on timing and was scheduling more than a week out. Mike's response was that it isn't in his hands. No apology for the inconvenience of the broken window or the inflexibility of his vendor. -The manufacturing vendor cancelled day of (1 hour before). Reschedule availability wasn't until 10 days later. -The caulking the install team did had bubbles and cracks in some windows and just didn't look like a professional did it. When we told Mike of this issue, he said caulking is an "art" and his people are really just installers and don't need to be perfect at caulking. We personally feel that if installing windows is 100% of their jobs, caulking would be part of that job and they should look 100% well done. We had to redo some of it right off the bat. -Every issue that came up, Mike would just say he hoped we could focus on the positive aspects of the experience. It felt very dismissive. -They left aluminum scraps scattered across the backyard where our young children play. Cleanup in the back specifically was just not done to standards. We referred him to my mother's windows and they generally did okay, but did break one of her personal stained glass art by not being careful. No compensation or resolution was offered, minus an apology. We appreciated his team's work and like the products in general, but there is definitely room for improvement in the customer service department and potentially the product itself with the leaks. Considering part of his selling point was 100% satisfaction, we were left disappointed in that aspect.

Everlast roofing has done a fantastic job repairing our roof after hail storm damage…read more They diligently worked with our insurance company to make sure our damage was covered and the pricing was fair. The job was done in one day and the quality was superb. They cleaned up so well, you couldn't even tell they had just spent the entire day replacing our roof and skylights. We are very satisfied with the complete job and they get a five star plus rating from us! Services: Gutter