This was my first time visiting and I had a really nice time. They have a variety of activities to…read moredo such as golf, bowling, arcade games, rides for kids , laser tag and go cart rides. I stopped at the bar and ordered something light truffle fries I give it a 10. I also tried the nachos and they were good too I give it a 10 too. The staff were super nice . My favorite part was the go cart ride it was so thrilling and long, I will make a special trip back to Charlotte just to go to this place. I searched and they have no locations in the DMV area.

My fiancé and I brought our family to Frankie's for family night. Needless to say we all throughly…read moreenjoyed ourselves and our children did not want to leave. The food, atmosphere and staff were all nice and friendly! Our food was delicious! We ordered the buffalo wings (very crunchy) 10/10, fries (kids loved them), fried mozzarella sticks (delicious) 10/10, pizza and hot dog ( kids loved both). This Frankie's is super large and even though the parking lot looked packed the inside was very spacious. All the game machines worked and were clean. We didn't make it outside but it looked very nice and lit up! Great place to hang out or for family fun!

Update, the prices went up but nothing has been revamped or renewed for it to make sense to me…read more It's very old school, a lot of the coin machine things are down or broken. It's not a significantly clean place...used to be just 5 bucks for my 4 year old but it was 12 bucks almost 13 for him this last time, which is crazy for what it is!! That's a big difference from last time.

We have been coming here for years! It is very reasonable and is never crowded when we go! It has…read morekind of went down hill for cleanliness, over the years. But all in all, is a GR8 place to play!

The 3 story slide is worth the wait in line. The seating gets taken quickly but you can always find…read moresomewhere to place your stuff. Locker rooms and bathrooms are relatively clean for what it is. Lazy river is the best. You can go around as many times as you want. Whirlpool is the kids sanctuary. $15/person but discount if you're a Mecklenburg resident. Needs better parking.

I love this place. Off season is just as good as on season. Hours of operation are appreciated and…read moreappropriate!!!!! Kid enjoy the spot and had a good time!

My sons and I had a fun time. We can on New Year's Eve I believe. Not many people/drivers. Compared…read moreto traditional, fuel-based go karting this place rocks! Cars are fast, responsive and racing was competitive. It was our first time to K-1, and the staff were helpful and friendly. Food available and fine too. Main issue we encountered was very slow sing-up/registering and payment when entering. There should have been two people working the front desk. Not cool to wait 30 min on a non-busy day just to get in. Maybe it was related to holiday staffing. Nevertheless, we left with smiles on our faces and will be back.

Subject: Formal Complaint - Unsafe Conditions, Unprofessional Conduct, and Denied Refund…read more I am writing to formally complain about a serious safety issue and unprofessional conduct I experienced during my recent visit to K1 Speed. During my race session, the race was stopped multiple times because other drivers spun out. Staff stated these interruptions were necessary for safety. However, during the same session, I was struck multiple times at high speed by other karts, and the race was not stopped, nor was the situation addressed. This inconsistent handling of safety created a situation that felt unsafe and poorly managed. Because of the repeated interruptions and the collisions I experienced, I requested a refund after the race. My request was denied without a clear or reasonable explanation. What made the situation worse was the way my concerns were handled by an employee named Gavin. Instead of listening or attempting to resolve the issue, he spoke to me in an unprofessional manner and went on a prolonged rant blaming customers for what was happening on the track. I felt dismissed and disrespected rather than assisted. This is not acceptable customer service. I paid for a safe and well-managed racing experience and did not receive one. I expect this matter to be reviewed seriously. I am requesting a refund for this session and a response explaining how this situation will be addressed to prevent similar incidents in the future. I look forward to your prompt response.

Great course for the price! It's half outside and half inside. Not the most challenging but still…read morenot easy. The water features were off/broken.

Great value, great customer service. Course could use some updating but overall a great value for…read morethe cost.

WHY DID I WAIT SO MANY YEARS TO COME HERE!!!!…read more Wow, I had TOO much fun this year at the Carolina Renaissance Festival with a group of friends. We went on a Saturday around 11am and there was light traffic getting in, but it moved quickly and flowed smoothly. The parking situation was very organized and quick. The lot is massive but they have staff every step of the way so it was seamless. We walked a little ways to the entrance but everyone is in costume so the people watching started immediately and that was so fun! Before you even enter the gates to the festival they have some cool vendors out front. There was even the Tardis from Doctor Who and I lost my mind with excitement!!! I couldn't believe it!!! That encounter really set the pace for the rest of the day because I was on cloud 9 before we even entered the park!!!! Once we entered it was really like stepping back in time. The festival grounds were clean and the buildings looked in great shape. All the staff I encountered were kind and helpful. There's so much to see and eat. I thoroughly enjoyed a turkey leg, loaded baked potato, roasted pecans and pumpkin ale! Honestly, this was such a great time!!!! I cannot wait to go back next year. We left about 2:30 pm because we really had so much fun in such a short time. This worked out too because we completely avoided the traffic leaving. It was really a perfect trip! Soooooooooo much fun!!!!

This was my first ever time making it to the Ren Fest and I was very pleased with the experience!…read more Be warned, it's extremely busy and they will sell out so buy your tickets in advance. The car line to get in and out was quite long, but overall it's a smooth experience. Free parking, but you will end up walking about a mile to the entrance so comfortable shoes are a MUST. The main thing I wanted to experience was a turkey leg, and they did not disappoint! The price is definitely steep at $16 each, but they are huge and delicious. Cash only but ATMS are all around. Expect to wait in line for anything and everything and arrive early to any shows you want to see because seats fill up fast. I enjoyed the Witch Trial comedy show where they actually chose one of my friends as a volunteer and it was hilarious! The Joust was fun and had some unexpected twists, but the bleacher seats are sooooo uncomfortable. The Falconry show was my favorite. We got to interact with the Raven and give him tips. The birds fly super close to you and might even touch your head when going over. I'd recommend anyone visiting at least once! It's a worthwhile experience. Expect to spend a chunk of change, and you should definitely dress up! Of course, you won't stand out if you don't, so don't worry about that. Anyone will fit in here and feel welcomed by the environment.

This place is magical this time of the year! They do an amazing year round job and excellent job of…read moredecorating for holidays. We even got to meet Santa!!! It was cold but so much fun and the kids had a blast!

We visited Tweetsie Railroad over Christmas break. The Christmas lights were really pretty and the…read moreholiday décor was fun and festive. There were several rides and activities geared toward kids, which made it a nice family outing. The train itself is very loud for little ones, so that's something to keep in mind, but overall the kids loved it and had a good time. For a family of 5, tickets for the train (which includes admission and all the rides) is pretty costly.

Our go to spot when the kids want to unwind and have a great time inside! From the go karting to…read morethe zip line to the delicious pizza , this is the place to go to enjoy a family full day ! Definitely recommend getting memberships for the kiddos because once they go they are going to want to keep going!

I arrived around 5:30pm on a Saturday evening. My son and I have a monthly membership. It was…read morereally busy. I prebooked my reservation online before arriving. It was honestly chaos and unorganized. There should be a lane dedicated for people who have memberships and advanced purchases. If there is one. I did up going to the side and speaking with a staff member to check in and bypass the line to buy tickets. My son and 1 stayed about 3 hours, which was nice. I usually am active and engaged by jumping but it was too crowded and wanted the kids to the enjoy the space. I did enjoy myself for about 45 minutes of the time. Part of the membership is kids get a slice of pizza and snack. We went around 7:45pm as they closed at 9. The snack is usually popcorn or chips. My son wanted popcorn. He got a little and kernels. They gave us a buzzer as they were supposed to make more but I didn't see that happening around 15 minutes. We decided to leave, so I returned the buzzer without the popcorn. I think they should have a limit on how many people are present so that people can actually enjoy it without it being cramped. The free jump trampoline area had multiple people in one spot when it's supposed to be one only. There was no staff attending to that area but was a staff member at the other areas. In the future, I think I'm going to come earlier in the day if I'm going on the weekend to hopefully beat the crowd. But they have many birthday parties there too, along with walk ins. It can just be very overwhelming.

So this was our first time to this location-we have always gone to the Poconos location which is…read morelarger. So I will try not to compare the two and just review this location, but there may be some comparisons. Pros: 1. Magiquest: this was definitely my girls favorite thing as Poconos only has one game. Here they have several different types of magiquest, so this consumed most of their time! I had a slightly hard time figuring it out but my husband and older daughter figured it out quick. One of the standouts here!! 2. VR and laser tag. My kids LOVED this especially the VR. And they have games for all levels. 3. Staff: while at times it didnt seem there was enough staff, the ones we dealt with, were so friendly and helpful. 4. Pool: Not comparing it to the Poconos, the water park was fun and the girls loved the outside pool 5. Location: if you dont want to spend money on food and snacks there...there is everything nearby! You cannot beat the location! Cons: 1. Water Park: So while it is great: it is small!! My older daughter did get a little bored after a while and due to limited staff, one worker would often be working TWO slides making lines move extremely slow. By it was still fun. 2. It wouldn't be a review if I didn't mention the food. And it is RESORT food not a 4 star restaurant, so I get it. The food in the water park is fine-not fancy but spendy of course. The buffet was my least favorite thing about this resort. Almost $100 for a family of four and the food was not great and the variety was very limited. My kids ate less then half a plate and I was done after half my meal. And drinks were NOT included which blew my mind. We did not go back and ate out after this meal. 3. VR and laser tag: while my kids loved it, their scheduling stinks. It is first come first serve, so we went twice and it was a 2+ hour wait. So they put your name down and call you when it is your turn, it is not a reserved time. So you are kind of wandering around waiting for your number to be called. We were nervous about going to water park in case they called us. And then once u start the VR, it is only nine minutes long!! And it takes almost five minutes to figure out what the heck to do!! And it was $50 for a family of four for nine minutes! 4.Missing parents: as the night goes on, it is a free for all with kids. Idk where the parents are...but it was 10 pm and kids were racing around doing magic quest and shouting and not a parent in sight. I understand this place is for kids....but it amazed me the kids I saw running around alone 5. Avoid arcade if you can!! We always get sucked in and hundreds of dollars later, I have bags full of crap from the tickets they won that I throw in the garbage a week later. Games are SUPER expensive!! And cost!!! Everything is expensive and there are always charges I cant explain on our bill but after going to GWL for years...I have learned to accept them and move on! You cannot get a hold of a physical person concerning your bill and you will never see money back if they over charged you!! Needless to say: if we come back to North Carolina, my girls would like to come back to this location. They had a blast and we made good memories!!

Our daughter requested to go back for her 5th birthday so we did (1 year later). It seems to have…read moregone slightly down since last year in cleanliness, noise, and staffing. Water park's drain was barely draining (black sludge), food and trash was pretty consistent throughout the indoor part. Outdoor pool was opened this time and so much cleaner and quieter. Food is overly expensive for park quality. Plenty of options all around so we opted to skip the breakfast buffet to save money. We did $50 meal plan to save money and that got us a pizza, a pasta dish, & one bottled lemonade for family of 4. Was looking for a quiet place for business center (like most of hotels) and was informed to use the 4th floor lobby area that overlooked the water park by several staff members as a quiet space for some critical meetings. The area was definitely less traffic but two huge screens that pipes noise throughout was not ideal. No power outlet at all. I understand it's a family park but a business center room would have been nice. I ended up plugging into an outdoor outlet between indoor water park and rope course and pulling up two patio chair (not ergonomic at all). Kids and family hung around yelling during my meetings while they were waiting on members from rope course. Lost my water bottle, filed report, and checked 3x day but no success. After checking and already on the way home I got call and still waiting on them to ship it. Housekeeping staff were very friendly and helpful. Lifeguard staff wasn't and very understaffed, irritated at kids running wild (where are the parents). Entertainment schedule was very good and variety of options. I hope staffing and cleanliness will improve and looking forward to a business center and fitness center as well!

We went on Memorial Day, and the park was reasonably busy. We were able to go on most of our…read morefavorite rides without standing in long lines. The staff were consistently respectful at each ride and made sure all riders were safe and securely fastened before the rides began. The only thing I didn't particularly enjoy was the cost of food and beverages. However, I appreciated that they had a refillable water station available, so I recommend bringing an empty reusable water bottle to refill there. All in all, the park was clean, and I appreciated the security at the entrance. Parking was easy since we paid extra for preferred parking. We had kids with us, so it made the walk to and from the car much more convenient.

Visited Carowinds recently and overall had a decent time, but there were a few frustrations. When…read morewe arrived, there were no clear signs showing where the EV chargers were located, and once we finally found them, the charger didn't work. It may not completely be Carowinds' fault, but it would be nice if they made sure the chargers are serviced and working properly. We also wanted to try some of the food in the park, but the lines were extremely long, so we ended up skipping it. I'm not really a coaster rider, but I still enjoy visiting the park for the atmosphere and entertainment. One of the highlights was Viva La Fiesta -- the dancers were so energetic and fun to watch. We also grabbed some fudge, which was really good. Despite a few inconveniences, we still had a nice visit overall.