I had a great experience bowling here with my organization as a team building exercise. I think the pricing for an hour of bowling and food for six people was fair. The food was good and the customer service was great. There are plenty food options to appeal to various diets. The gentleman working at the bar came over to ask about our food order to ensure that it was prepared properly. The young lady coving was the bowling area was also very polite and helpful. read more

Stars and Strikes - Chicken Tenders and Fries with Ranch and Buffalo dipping sauces - Arcades Near Me - Concord, North Carolina

This is a well-maintained bowling alley, bar, and arcade. I was impressed with the layout, private bar and lanes away from the main bowlimg alley and snacks bar. The arcade is very modernized, with prizes to win by obtaining points to claim a prize. The only downside is that they don't answer the phone or provide a reply to email inquiries. read more

Stars and Strikes - Arcades Near Me - Concord, North Carolina

Super fun place! Service is fantastic! Clean and well-maintained! Definitely will be back! read more

The price of the VIP BOWLING for 2 hours for 6 people with bumpers $130.00. This included shoes. However we had to do the VIP AREA because the music in the regular bowling area will blow your ears out. The food was terrible. $68 for one appetizer tray and one hamburger, two sodas and one pitcher of soda. Then, a large rat ran across the floor!!! We will not be back!!!! Our first clue was it was fairly empty! read more

Stars and Strikes - VIP bowling area with bumper lanes, $10 extra for the bumpers!!! - Arcades Near Me - Concord, North Carolina

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I love this place SO much! It's so fun and definitely fun for kidsss! One of my favorite arcades and it's 10 times better than Dave n busters in every way. They have bowling and a huge arcade read more

Great place to take the kids. They have an awesome game room with a "claw room". Food was good too!

i came here with a large group of friends and we got FOOD POISONING from their food. and two of my friends added money to their game cards and they couldn't even use them at all or get the money back off the cards so they wasted money out there and then the manager working their told them straight to their faces that there's nothing he can do about it. i mean what the hell kind of service is that?? read more

Brought 5 year old here and he had a blast. Took advantage of the 1 hour unlimited play so that he could play all the shooter games. Spent a little time in the claw area...just wish it were a little bigger and less pricey. Won a lot of cool prizes and all the staff were some of the nicest people we meet. Would love to come back in the future. read more

Much bigger and better than I expected, and a blast for the kids. The staff were super friendly as well. Although the pricing for games is a little high, at least on the day we went I was able to get a lot of bonus credits for buying a little higher amount. Since we will absolutely be back, this worked out great for us. read more

I went for a birthday party but I would absolutely return for some good ole adult fun!! The kids had a great package that included bowling, laser tag, bumper cars and games. The venue is a great size and has a nice bar area for the adults. The music was good too!!. The food was very good and next time I'll have an adult beverage Overall great experience, great service and I would return. read more

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The vip bowling area is amazin; however, the vip bar area was closed. The alcoholic beverages were awful. the food was so so and the service wasn't great. I'd go there again to bowl, but wouldn't spend money on anything else. read more

Stars and strikes is a new staple in the neighborhood but it's still something fun for kids to do in spite of the times were living in. Start and Stripes have lots of great games for kids to play, laser tag, interactive games, bowling and a sports lounge so parents can watch sports while the kids have their fun. This "fun spot" is a place to remind kids that there is a place where things are still somewhat normal (outside of the mask). They do have signs posted reminding people to wear masks and that they do comply with COVID guidelines for the facility; they do a good job sanitizing and wiping down the games, but I would like to see more sanitizing stations posted around. All in all, this is a nice place to let the kids and the kids at heart blow off some steam and have some fun. read more

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Terrible drinks terrible bartender and terrible manager, both rude as hell and not accommodating. Don't waste your money.

Slow to get food to you,rude,pricey,everything is eay too pricey and the chicken tastes like it's canned as does the cheese sauce...pathetic... read more

Stars and Strikes was my destination for planning my daughter's 10th Birthday. This place is like a mini Las Vegas for kids. Most of her family resides in Charlotte so we decided to travel the 2 hours to Concord. This party was very last minute and SNS was able to kindly accommodate us and scheduled the party 1 day prior to the date. A kind woman named Jenna contacted me after I emailed about my last minute request for a 2 hour Hall of Fame birthday package. The package included Laser Tag ( my daughter's favorite), Bumper Cars, a Ticket Tornado for the birthday child, $10 Arcade & 1 hour of unlimited Video Game cards. Angelica was our party host and she did an excellent job. She was very organized and accommodated requests. I like how she followed an itinerary and moved the guests from activity to activity. The room was the perfect size and they set up our balloons perfectly. The pizza we had was pretty good for the value as well. We really enjoyed the laser Tag here. The 2 story room was perfect and to spread out and take down the other team. I wish we would have had more time. Keya helped out during laser tag and she is a phenomenal staff member. She checked the children out when they redeemed their points for prizes. I really commend the staff here. They care and it shows. This place was spic and span clean and a new location. All the arcade games were new and functioning. There were so many to choose from ! The quality of prizes the children received are unmatched. My daughter scored some prizes she really loves. A new adorable basketball, fidget spinners with interchangeable emoji faces, a cute glitter duck she won from the claw machine. The Winner's Circle is so accurate. The music selection they played was awesome also. I really liked this entertainment center, I just wish they had more to do. Maybe Karaoke, A rope course, jump zone would be an added bonus. All in all, they made my 10 year old's day. The staff here are a bunch of great people who aim to please. read more

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This place is an entertainment center that includes bowling, arcade games, laser tag, bumper cars, carnival games, refreshments, food, and a full bar. They offer something for all ages. The parking here is convenient and ample. Their private lot is right in front of the building. It's well-lit. It feels safe. They even had two police cars parked at the entrance to observe the holiday crowd coming and going. The bowling section is really nice. They have a VIP bowling section that is for ages 21 and over. All lanes have electronic scoring. The score cards have a large selection of themes and animations. It makes the game more enjoyable. You may also order food and drinks from your bowling area. Press the call button, select food or drinks, and a server will come to your lane to take your order. The arcade portion uses a fillable card to swipe at the games in order to play. You also earn "tickets"(like Chuck E Cheese) to spend in the prize store. They have some carnival-like game such as skeeball and wack-a-mole or pop-a-shot. They also have old school video games like PacMan and Galaga. They have multiple versions of the skill crane game. They have a 96.5 sanitation grade for their food prep areas. I saw several people receive pizzas and wings. They smelled good. I ordered a drink from the bar that was good. The sell refreshments like popcorn and Icees. There's a lot to do here and with food and drinks available you can make a day of it! read more

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The Drinks was horrible tastes like they was watered down customer service was horrible manager was rude our bowling alley Lane kept messing up first time visiting would never go back. read more

I went here with a family member a while back, nothing but chill and positive vibes. I will be coming back for another fun time.

The only reason I give this 4 stars instead of 5, is because the food isn't great, but it's a bowling alley/fun center, so I didn't go in having any high expectations for that. Otherwise, my daughter and I had a great time here. I've read some negative reviews for this place, but my experience was the opposite. Our service was great, and my favorite part about this is that they participate in the kids bowl free program. That's the real draw here. There isn't much to complain about when your child can bowl for free all summer long, and you can bowl alongside them all summer long for a very cheap price. On top of that, they have a nice arcade selection, and the best part was the claw machines were really easy read more

Stars and Strikes - Arcade area - Arcades Near Me - Concord, North Carolina

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Strikes and sucks. Birthday parties are too expensive for all this trouble and miscommunication. At very least you think the game cards could work. read more

Absolutely great time for kids birthday ! Very fun atmosphere , Kim was such an amazing help !

A great place to go and relax with your family. They have bowling arcade a restaurant called CJ's a full bar and very friendly employees. Weekends are extremely busy but during the week they have specials on Mondays, Tuesdays and Wednesdays are great to take your family out, On Wednesday nights they have $1.99 bowling and specials in the arcade. read more

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Giving props for being a clean, more spacious alternative to Dave and Busters, even though I love D&B. They have some good deals on play cards and it's pretty large. Also plus side is there's always parking since the rest of the shopping mall is dead. read more

Arcade, food, bar, bowling, laser tag and bumper cars. They have everything you need- but the service is just poor. It's not that they are rude or mean- they are just no where to be found or are having conversation amongst themselves and you can tell that serving their customers is not high on the priority list. Pricing could be a little better and the food could be tastier. Overall my only true gripe was service. There is room for improvement all around. But my son loved it! All the games. We didn't bowl, can't speak to that. read more

I've only been here a couple of times but have enjoyed both visits with friends! It's a very large space that is great for families or even girl's nights! It has lots of arcade games, bowling, a bar, bumper cars, and more! During the week it seems the place isn't super busy, but even so- staff is still on hand, pleasant, and helpful. There is a robot who serves tables after you order at the kiosk near the bar, which my friend and I thought was both cool and a little strange, as the place wasn't very busy. But maybe they are trying to figure out the robots and get it down for busier nights when the staff needs extra help? Lots to do here, but keep in mind it does get pricey, especially the bowling and arcade games. The drinks are also a bit overpriced in my opinion, but you are paying for the experience and it's not a place you would visit everyday, so I'd say it's well worth it. I've tried the Buffalo wings with fries and they were delicious and very flavorful! I do recommend this place, but I recommend if you are going to be bringing your family or kids that you go online first and get an idea of pricing so there aren't any surprises. read more

My husband and I came here for a fun day date and while we had a good time with each other, the overall service was disappointing. When we got there only the VIP lanes were open and when I asked what that the difference between regular and VIP was, the cashier told me "you don't have to wait until 7".. she was incredibly rude but we ignored it. Then when we were bowling I turned around to see another worker spraying cleaning solution right by our food. Our server was excellent though, I missed her name unfortunately. The food was okay and the drinks were decent won't be back. read more

Stars and Strikes - Pretzel! - Arcades Near Me - Concord, North Carolina

Poor customer service. I paid for an hour of bowling. Wasted half of that time at the not busy bar. Only for the bartenders to make eye contact multiple times in 20 minutes and not even acknowledge that they were going to get to me. I also heard the bartender complaining about a poor tip. Tips are based on service. I walked away empty handed after 20 minutes and lost half of my time on the lane. Get to the lane only to find out that drinks can be ordered there not just at the bar where the bartender doesn't acknowledge paying customers. read more

I would give 0 stars. Just because of costumer service. I go there often and will not be returning. I go to Tuesday unlimited bowling. UNLIMITED. and it's limited just because "policy". Because they "said so" If it wasn't unlimited I would of just paid for the hour and call it a night. Terrible costumer service. They said they usually don't have it on Tuesdays but today they do ??? This makes no sense. They completely change there words. I'm disappointed. If it's not unlimited don't say that just because the company wants to make more money ?? We didn't even finish our game. They cut us off. I normally don't complain. But this is just not it. 0 stars. They never told us when we bowled that there was a wait list and it was limited. read more

I was charged $43 for 2 people and we bowled one game that we didn't finish. I went to the desk to complain and they said it will be $20 more dollar's. Your buying time. They did not tell us about the games being timed. And we spent 30 on food and drinks. Ridiculous. Will not go back. . To sum it up we spent $100 for i game little food and just 9 frames of bowling. Never again. read more

Hi guys,my name is positivep! I just want to say I love having fun with my family, friends and even colleagues. If you are a person OF color I DO NOT recommend this stars and strikes for you. It is a very AMAZING place but their staff I guess have come across a few run-ins with people not paying. First thing first the caucasian bartender woman at the bar she was very DISRESPECTFUL TOWARDS COLORED PEOPLE and not just to my family but to other colored people too. She walked around only taking caucasian orders and she got yelled at five times by other people and as people read this they can probably relate. After everything was done they though we were just going to walk out without paying so yes I was upset because of the fact that we had a card ON FILE for them to CHARGE... but instead I paid for it and come to find out they charged my card again. I understand their are a lot of things going on in the world BUT NOT ALL BLACK PEOPLE ARE RUDE,EMBARRASSED,or ACT OUT OF CHARACTER! read more

Stars and Strikes - The beach - Arcades Near Me - Concord, North Carolina

They have amazing specials. The staff are eager to help. The atmoshpere is fun. The web site doesn't accurately reflect specials. The reservation process is cumbersome. They charge extra fees for making reservations which are NOT applied to your actual charges. Booking activities online also excludes any specials in the pricing so you pay too much. read more

The waiter was trash , I didn't get my food till a hour and 45 minutes later and only gave me 20% off which is absurd I feel like they need to show compassion to their customers read more

Saturday, 8/20 we made a late reservation (11:00pm); for a group of 8. It was so much fun! The staff was super friendly and our family enjoyed bowling and the cocktails were cool. The 4/5 stars is only because the bar was extremely slow and made mistakes with serving the alcohol. For example the bartender poured a cup of patron and a cup of vodka and didn't make sure the server knew which drink was which. Also she ran out of alcohol but didn't mention it which caused a little confusion at the table. Eventually we got it all worked out. In the future if you are unsure you either remake the drinks to confirm or check to see which is which. You can't leave the customer to figure it out. Also we didn't get to complete our last round which kind of sucked because we felt a little cheated out our game but next time we'll just come a little earlier. Other than that it was a great experience and I'll definitely be back. read more

Stars and Strikes - Arcades Near Me - Concord, North Carolina

Customer service does not exist at this location. Most of the employees are clueless. They do the bare minimum and act as if they don't want to answer customer questions. AUTUMN, a manager there is ignorant and rude who argues with customers in front of kids. She doesnt deserve to be an employee here. I dont know how she got this position but someone made a huge mistake. Other employees actually apologized for her behavior after she stormed off cussing. We had a birthday party here and while they charge a 12% gratuity fee for the host of the party, the host assigned to our party was clueless. She didn't know ish and didn't smile the entire time and was obviously uncomfortable interacting with children. We really practiced self-restraint by not asking her to just leave. And everyone in our party wanted to give Autumn a piece of our minds after witnessing her disgusting behavior. We will never have another party here. The utter lack of Care needs to be witnessed only once. So my advice: Spend the least amount of money possible here. Dont sign up For The kids bowl free rip off.Don't expect consistent good customer service. Don't eat here because the food is not good. And have birthday parties elsewhere. It's too expensive for a horrible experience. Especially for your child. read more

Manager Jen is awful. Extremely rude to customers and servers. Problem with ordering gave us duplicate orders. We didn't even touch the food and were refused a refund. She blamed the server and scolded her in front of us. read more

The place is horribly run. They should fire the entire staff. I had to clean my own table and the staff look at you and walk by. I asked for a towel to clean my table, when I asked to have them wet it i got an attitude. Didnt even offer to clean it. I watched managers walk by and do nothing For an hour. Paid $250 for crappy pizza that I had to order myself. taking a party of 8 for a birthday that cost me $400 and you get treated like your trash. If it wasn't for my sons birthday. I would have had words with the manager. They also tried to make me tip 20% for what. I did all the work. Never and I mean never am I coming back and I will tell anyone who listens about my experience and to go somewhere else. I hope they close. read more

Terrible customer service. Not just on one occasion! Not many people here today. It took 45 min to get our food. The server came by once in 1.5hrs. Management doesn't seem to care about issues. They gave me $5 game card for the trouble on a $65 bill. Not coming back. Not to mentioned I have seen them oil the lanes with a spray bottle and a mop. read more

We ordered drinks and a pizza while we were bowling. Our waiter got our order wrong because they never wrote the order down they just thought they would remember it correctly. I understand that people forget stuff but your supposed to write it down. Also the regular cheese pizza tastes like plastic and is very bland. Also know won were a mask that worked there and there supposed to have one which it says on there COVID-19 precision's. read more

Came in on a sat and could it bowl at all not even out our names down on waitlist due to parties. They should keep some lanes open for general public or call yourself a "party bowling" place only. Guess we won't be back. read more

Summary: The AR bowling on the VIP lanes is fun (albeit a bit confusing on some of the games you can chose) but, the service at the lanes is horrible. Additionally, reservation of a single VIP lane means you will be sharing the space with another group. The arcade area is extremely loud... overwhelmingly so. We visit Frankie's frequently, which also has a large arcade and bowling, and never have I felt like I had to avoid the arcade for fear of leaving with a headache. Overall, we had a good time but, I'm not sure we'll be back. Below are the details of our VIP Lane experience: When making reservations, it is drilled into you that you need to go to the "Fast Lane" area to check in. Upon arrival we found there to be a line of waiting people in the "Fast Lane" and none in the regular line. Additionally, there was only one man behind the counter. He asked a manager to help the folks in front of us (who appeared to have some sort of issue). The manager then stayed at that registered so, when they were done, we moved up to him. He told us to instead go to the other gentlemen to check in so, we did. I told the gentlemen that we had a VIP Lane reservation. Flustered, he informed me that he'd have to go clean a lane before he could check us in. Why they aren't cleaned when people leave, I don't know. When he returned he took some time to look up our reservation and get us set. It was at this point that he informed us we'd be sharing the space with another family because we had only reserved one lane. Upon arrival at our lane, the server introduced herself and told us that we could just order through her, rather than using the kiosk tablet to do so. I told her that we were waiting on a few additional people and once they arrived, we'd definitely do so. She came back about 2 minutes later to see if we were ready but the rest of our party had still not come so she said she'd be right back. 15 minutes later, she had yet to come back, so we ordered through the kiosk. After placing the order, you are informed that a server will come to verify payment and then your order will be prepared. After 5-10 minutes, when we still hadn't seen our server, we pressed the button to call them. When she appeared she apologized, stating she had been sent "outside" and just returned. Our food arrived promptly, delivered by yet another server, but she did not have our drinks. She stated she would be right back with them. 15 minutes later we still did not have our drinks, so I again pressed the service call button. After 5 minutes, with no one arriving, I went up to the check-in counter and found a manager, whom I told it had been 20 minutes since we got our food and no drinks. Shortly after, yet another server came to our lane, explaining they had just gone through shift change, and no one told her any lanes were waiting. She brought our drinks a few minutes later but was missing one for my son (who was overheated by this point and had stopped bowling as a result). It took 10 minutes before she came back with his. We then didn't see her again until we left. At this point, upon seeing us walking out, she stopped me to say she had to bring me the receipt for my signature. Unfortunately, the enjoyment of the AR bowling experience was marred by the extremely poor service experience, and I'm confident we will likely not return. Not to mention, we had planned to let the kids play in the arcade area for a while after, but no one wanted to spend any time there because of the volume. It's a shame really, this is such a unique experience to the area so to have it so poorly executed is disappointing. read more