Staff was very helpful had i think every single employee come up to me and ask if i need help…read morehelped me with trying clubs out and very nice

I ordered something from this company and did not receive the item although the delivery company…read moresaid it had been delivered to my address. The customer service I experienced was outstanding. They communicated with me consistently as they looked into the problem and refunded my money when the item could not be located. I highly recommend this company!

Somewhat indifferent pro seemed incapable of the knowledge sharing I needed after deciding to…read morereturn to golf. I needed details and he didn't help too much with my understanding. Seemed bothered at first when two teen workers referred me to him for my questions which they seemed unable to address. No plans to spend $1500 with them. Will go to my local pro and course at Ellsworth in Hudson.

I just left my local Golf Galaxy. When I went to register, I handed two Golf Smith gift cards my…read morekids gave me (which they purchased with their allowances) on some prior Father's Days. Declined. Manager basically told me to go pound sand. Even though they bought Golf Smith, they won't honor the gift cards purchased under the company they acquired. What do they teach at business school these days that corp would adopt such a policy??? Idiots!!I They just lost a loyal customer (as well as never setting foot in a Dick's store again) forever over $75. What's the old adage..."A happy customer tells a friend; an unhappy customer tells the world" is an old business adage. A happy (or satisfied) customer often doesn't say anything or tells just a few friends, but an unhappy (or dissatisfied) customer tells many more people to warn them. This will now be my mission in life on the course and at the clubhouse. Dave Miller

Great smaller venue and relaxing for some fun reality golf. Many courses for you to choose from and…read morefor all skill levels from beginner to intermediate and pro. My son and I come her to hit 18 holes in about 2hrs or so with warm up time on the range. Beer and liquor if you like as well as nonalcoholic beverages and snacks. I've brought in my own dips and chips etc and it's never an issue. Cost reasonable compared to other places. The service is always good and they help beginners very well, helping with set up and glad to come back to assist if needed. Enjoy and, fore!

Very friendly staff. Technology worked reliably through the whole hour that I used it. Not the case…read moreat other newer simulators that claim to have the newest, best technology. Good rates. Will definitely be back

Golftecs abound, but Jason Goodendorf makes this one location notable. A former PGA pro for a…read moredecade, Jason has a realistic and relaxed approach to the game - and a great sense of humor. Consistency is the goal. It requires focus, adjustment, and PRACTICE. Golftec technologies (video playback, simulator) and Jason's experience together offer a golfer of any level valuable insights and skills building. For all those golfers I've met who love the game even if they admit they're not that good at it, invest in having even more fun by learning to improve your game.

If you're serious about improving your handicap, get a 15 lesson package with Jason Goodendorf…read more Comes with 6 months of practice time to get you through the Ohio winter, which really helps you hone in your swing between lessons. Long gone are the times when you pay a PGA teaching pro 120.00 per hour to keep telling you to "keep your head down and watch the ball". Golftec utilizes launch monitors, golf simulators, high speed cameras, and all the latest teaching aids (that actually work) to hone in your consistent reproducible swing. Then lesson videos are placed on the player performance website that can then be downloaded to google drive or Dropbox etc to watch anytime on your iPhone/iPad or android device. In 6 lessons (after changing my grip, setup, and swing plane) and many practice sessions I feel like Ive finally found a consistent swing that's hitting the sweet spot of my irons and starting to become pretty reproducible distance control. Do yourself a favor and invest in your golf future by making a tour style swing a habit in your game today.

I'll set the scene - I'm 28, carry about a 5 handicap index, and have never been fitted. I've…read morealways bought clubs and equipment as cheap as I could on eBay or RockBottom and have never considered an in person fitting. A pair of guys at the club I belong to recommended Jordan at Club Champion. I decided to go online and schedule myself for a full bag fitting. I told Jordan I'd likely want to keep as many of the heads I have as possible as they're not that old. He started fitting me with different shafts and heads that were comparable to the ones I have. My miss with the long irons has always been right and/or thin. If I do hit the long irons (3, 4, 5) well, it's usually a pull. Jordan took about 10 seconds to find the right shaft to solve this issue. Immediately with the new shaft and a similar head I started puring 6-irons pin straight with a slight draw. It was literally like watching a miracle. I got to the course, added about 8-9 yards of distance on each iron and the right miss is entirely gone. Got down to the wedges, and he suggested some different 56 and 60 degree wedges than the ones I carry. He noted a lot of things, found where my leading edge hits the ground and fitted me with some new ones. Told me I should be hitting full shots with all of my wedges. I always carried a gap wedge, a sand wedge and a lob wedge that I never ever hit with full swings. Hit some good drives with the driver, and if I hit the driver well I usually have to strengthen the grip in an effort to hit it straight. I do have a relatively new, adjustable loft/lie driver head, so Jordan adjusted it (which I never did, because I knew I could sometimes hit it correctly), and it was once again a miracle. The ball was drawing. I could even use my old, very comfortable grip and the ball was going straight. Last thing - the putter. Without going into detail, I carry a nice Odyssey blade, and after spending 15 minutes with Jordan watching and some of his adjustments, I started hitting CONSISTENT putts...over and over and over again. I will never consider buying clubs online again. Not without Jordan's approval. Club Champion is the real deal. I would recommend every single golfer go see him, without a doubt.

David was a fantastic pro and club fitter. he was very knowledgeable, explained everything…read morethoroughly, and helped to understand your game and swing. I highly recommend this location and fitter.

The service is great and they have great knowledge. Tons of great options to select from! Great…read moreprices!

Best place to grab sports equipment! I was able to go in and get my son new hockey skates, elbow…read morepads and a helmet. (He is young so who knows if this will stick lol). The staff was very helpful and didn't make me feel stupid asking questions.

went looking for a new shoe to workout in. two young boys…read moreworking more worried about watching reels on their phones then helping me. asked for help and got a very short answer than no other help. stood at the shoe rack looking for ten minutes. neither one approached me asking if I needed help or offering assistance. customer service must be a dying skill. dicks, please do better. I was there to purchase a highly priced and quality shoe and left with nothing and feeling discouraged.

Would give it 0 if I could. Just went in to ask to buy some pepper spray which it said on their…read moresite that it was in stock. When I asked the cashier behind the counter she first said "we don't carry that" I pulled up the webpage and showed her that it says you do. She said "I guess I can check to see if we do" and WOW sure enough they do! She then says "oh wow it says we do...but it was shipped to us in February" I stared at her and she stared back at me because I have no clue what that sentence means. I asked "so are you going to point me in the right direction?" And she goes "oh it's in our backroom." And again stares at me without saying anything else. I say "ma'am I'm not an employee I can't go into your back room- can you get it for me then?" She says "uh hang on" then calls over another cashier who looks around the front of the store for a second and says "yeah they're not up here" I then begin to question if I'm in the twilight zone and state "she says you have them in stock but their in your backroom. I would like to purchase one can someone go and get me a can of pepper spray?" The cashier repeats that theyre not upfront- to which I finally break and stare "it appears that I'm being an inconvenience to you all by asking you to do your job while you're at your job. Clearly no one wants to help or sell this product to me so I will take my business elsewhere" I can't recommend going to another location. I get that the product I'm looking for isn't a regularly sold item at Dicks but for Christ sake; if it's available why is no one trying to sell a customer their product? And it made me look like the asshole- which makes me not only never want to come back here but to write a review on how awful the place is to convince more customers to not come here. I get that your store is named Dicks, but that doesn't mean you have to act like one to your customers...