Can't complain about the job they did in the quick detail. However, in the middle of COVID the…read moreyoung lady taking the car in was not wearing a mask. I let that go. When I saw her inside the car cleaning an then drive my car out of the tunnel Not Wearing A Mask. That was enough. I then told her why she was not getting a tip, that there is a state law for mask with fines, and should I call the police. No response and a blank stare. I have come here for 20 years. That ended today.

Horrible!!! My car was filthy, they didn't vacuum properly, left my dash and consoles dirty. Seats…read morenot wiped off. This is my 2nd time and I had terrible experience. The kids that work there only talk but don't work properly. I'd rather drive to Avon or new haven for the same price and great service!!! Do not go there!

Called first thing in the morning and was greeted cordially. I requested an estimate for a repair…read moreand Ray looked it up quickly, which I thought was a fair quote. I brought my car in and Grant took care me. He called me like he said he would and explained the issue. Recommended additional issues bu was not pushy about it. A short time later I received the call that my car was read. THANKS GRANT!

I need to warn others to be cautious with Firestone in Bloomfield. The service in the past year and…read morenow has declined significantly. My TPMS light kept coming on, and my brakes were squeaking when backing up and shaking when stopping. I first brought my car to Firestone in mid‑December 2025 for the TPMS issue, and they said they fixed the right front sensor. Over the Christmas/New Year holiday, the light came back on. I returned in January, and they claimed the issue was a loose sensor they had tightened. The following month, I went back again for the brake issue and asked them to recheck the TPMS. They told me only the rear brakes needed work and insisted the TPMS was fine. When I asked about the front brakes, I was told they were "tight" and didn't need replacement. A few weeks later, the TPMS light came back on yet again. I returned and specifically asked them to check all sensors. They said everything was fine. That same day, after driving on the highway, the light came back on. At that point, I no longer trusted their assessment. I went to another mechanic and didn't give any backstory--just asked for a full analysis. I paid $300 for the diagnostic. The verdict: additional TPMS sensors needed replacement, and my front brakes were stripped and urgently needed to be replaced. This was extremely frustrating because Firestone had told me the front brakes were "nice and tight" and that the TPMS system was fine. I ended up paying twice for issues they claimed to have fixed. I'm deeply disappointed and will no longer be taking my vehicles to Firestone. I advise others to be cautious.

Monro saved the day. I had a hole in my resonator pipe and had to get back to Stamford the same…read moreday. I brought my car to them late in the afternoon Saturday, and they were able to get me back on the road in less than 2 hrs. I was so impressed with the service and determination of the crew to get me back up and running. I would highly recommend Monro.

Always A Pleasant Experience! Came for preseason (winter) weather maintenance. Waited about 1.5hrs…read moreand got everything checked topped off and even some minor repairs! Expected to take longer or my cost to be an arm and a leg! This guy drew takes great care of his customers like they're family. I honestly prefer her vs. jiffy lube or meineke or valvoline. Many local places/repair shops don't have the integrity. I always felt like i got my money's worth.

I just had my car worked on (SIGNIFICANTLY) and took it to Valvoline to change the transmission…read morefluid. I waited and when it was my turn, the car wouldn't start. These guys worked their butts off! Unfortunately my battery was completely dead. They tried jumping it several times. It turned out they didn't have my battery size. Because of their perseverance, ingenuity and genuine empathy for me, I was spared a tow bill, etc. They hooked a battery to it, started the car and then swapped out the old one so that I could get somewhere where they could do the battery. They went so out of their way that it is impossible to express my gratitude. I am now sitting in a garage waiting for the battery install. Rather than having them do the transmission fluid I'm going back to Southington Valvoline. It would certainly make "time sense" to have it done now--but I prefer giving business to those that value their customers.

Excellent customer service from start to finish. I scheduled a last minute appointment which they…read morewere able to get me in same day by 4pm. Got my BMW oil change with the proper European oil. In and out quick with a very friendly staff.

I've been coming to the auto wash for years, always had a very pleasant experience especially…read morewhenever I got my car's interior cleaned and exterior. Excellent prices, always friendly staff and in the past, I've gotten headlights, brake lights, and windshield wiper blades replaced at low prices. Would totally recommend 10/10

Joel is one of a kind and a prime example of old-fashioned service. He was efficient, courteous,…read moreand knowledgeable with our car. A true stand out and if you ever need service, you can be confident in going to this business because of employees like Joel. I don't normally write reviews but today I had to because of such great service. Thank you

I can't say enough good about Frank and Integrity Auto. The challenge with any mechanic is finding…read moresomeone trustworthy who offers quality work at a reasonable price. I would recommend him for any job big or small. Frank has worked on my 2005 GMC Envoy and my '93 Dodge Stealth and I've always felt in good hands. Since I've known Frank, he's repaired everything from small leaks to replacing my clutch on the Stealth; and on the Envoy, Frank has skillfully rebuilt my transmission plus replaced a water pump and various other things. It's never great having to spend a chunk of change repairing your vehicle, but when ever I have had to make repairs, I always knew the work would be reliable and Frank would take care of me. On top of that he knows my name when I walk in and that's worth a lot to me. 5 stars all the way.

Frank installed a new rear axle seal, bearing, and new rear brakes. His communication with me from…read morestart to finish was excellent. He will not advise you to fix something unless it's necessary. Integrity Auto has outstanding reviews for a reason. I highly recommend contacting Frank for his knowledge, integrity, and fair prices.

I recommended them to my Daughter to get her 2016 Subaru Forester fixed. Had a check Engine light…read moreon. After they Diagnosed it and fixed it the Bill was close to $800 to replace an O2 sensor. I called them a couple times and talked to them and explained that that was a bit excessive. After I did some research we could have had it done at the dealership for $200 less with a year warranty. They told me that the labor charge they go by a book. So another words if it takes them an hour and the book says up to 3 hours that is what you paying. they did mark the part up a bit too and knew they would. I believe honesty will keep people coming back. They just lost me as a customer and they lost a new customer that could have been going back. I like to support small businesses but not if they charge more then the dealer for a repair. They were nice talking to me, but overcharge. Honesty can go a long way. Is sad because they are a Costco recommended repair shop but not for me at those prices.

This shop is awesome; Nick the manager is very honest, courteous and professional. They gave me a…read morefair price and got me up and running after another shop (Ceglarz) put the wrong lug nuts on my car. Great recommendations and overall great service.