I'm stranded 3 hours from home. I asked the manager for only verbal help. At first he said $5. I tried to explain that I didn't need him to physically help with the vehicle. I only need a suggestion. After he said no, I can do your oil change I thought okay fine, liability, whatever, I get that. This manager then told me I'd have better luck walking over to the closed body shop next door. What honestly sealed the deal for me was the manager and his employee thinking I was the Saturday source of entertainment. read more

Mobil 1 Lube Express - Oil Change Stations Near Me - Middletown, Connecticut

1st using them ( do it myself ), didn't feel like doing my own today , so gave them a try. Got right in, no waiting. Checked my air pressures ( 1 tire was low) and got me out in 15-20 minutes , all for $51 bucks !! I'm not a " do it yourselfer " anymore read more

I always go here at Mobile 1 for my oil changes. They get you in and out so quickly. Prices are great. Zack is awesome, very friendly. I will only go here for my oil changes. Best place ever. Thank you Zak and others workers for keeping us safe on the road. read more

Fast service and great customer service. Reasonable price and relaxed atmosphere. I recommend and will be returning.

My wife got a new VW and only ever had 2 oil changes on the car all at this place and they destroyed her oil pan We brought the car to get an oil change at dealer and they noticed all the oil has been leaking out and the oil pan was cracked by drain bolt from over tightening Owner is extremely mean and aggressive so is the manager Wilmer & chris N We're the techs working on the car If you care about ur car DO NOT USE THIS PLACE TECHS ARE UNTRAINED AND OWNER IS EXTREMELY MEAN read more

Mobil 1 Lube Express - Oil Change Stations Near Me - Middletown, Connecticut

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if I could leave zero stars I would. I have a brand new 2023 Honda only has had two oil changes done and both were done here. there was oil all over the undercarridge of my car and the oil filter was more than extremely loose. Whoever did this clearly had no idea what they're doing. I would not recommend this place and will never be going back. oil filter and oil put in are extremely cheap not worth $70 something dollars either! read more

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Quick, efficient & a fair price. Took my work vehicle from the farm I work at here to get an oil change and it was straight to the point. Topped off fluids, checked/refilled tires & double checked I had the correct type of oil. Will be my go-to spot while working in Portland read more

I asked this dude for the air the first time and he just said okay while staring at his phone. Then he has an attitude when I come back after 5 min waiting. If only I could post the video . read more

Mobil 1 Lube Express - "What?" - Oil Change Stations Near Me - Middletown, Connecticut

Great dudes, great price. In and out in 10 mins. Gotta free car wash too. I don't understand how much how many characters you can write on a oil change, but they were perfect. read more

After more than a year of going to the dealer for oil changes, last Saturday I decided to return to Mobil 1 Lube Express. My first trip to this location, and I'm so glad I went. Not only was the service prompt and thorough, it was a team of employees doing a great job of communicating with each other, while creating a light - hearted experience that made me smile and laugh the entire time. Who would have thought getting an oil change could be fun. These guys are fabulous! Tasha read more

A++ I usually do my own oil changes but these guys have my business. My F150 takes 7 arts so it's usually more expensive. But for what I paid it was only a couple of dollars more to have it done by Mobil one. There competitor charges me a substantial amount more for a service that I usually need to double check. So I will be back for sure, keeping the dirt off my back! read more

Not sure what to think. I've been here 3 times. First 2 times, no problem. Good, fast service. Today, I got the same package that I got the other 2 times, but this time they tell me (on the sticker and paperwork) that service will be due in 3k instead of the 7k before. I get home and look up the oil type (super synthetic 020) and mobil summarizes the product as good for 7,500 miles. So, why are they telling me it's good for half that? I can guess why and I'm really disappointed. I thought the place was honest but apparently they are not above lying in order to double their business. read more

I was sick of spending 2 hours at the dealer to get my oil changed, so finally decided to try a quick oil change place. Went to a different spot down the road and my car bottomed out trying to get it in, so I had to leave (my car is really not that low to the ground), so decided to try Mobil 1 Lube Express instead. I was glad I did! I pulled up only a few minutes before their stated closing time, but they took me in anyway (and someone behind me too). I was really appreciative of that. You don't wait in your car here like you do at other places. They have you get out, drive your car into the bay for you, and you go into the waiting room. There is a nice leather couch and several chairs, 2 tvs, and a wide selection of magazines. The waiting room is super clean and smells good! It smelled like Yankee Candle Sun and Sand. I spent only about 10 - 15 minutes in that waiting room though, they had my car done very quickly. They do an inspection of your car, top off your fluids, put air in your tires, the works. A basic oil change is $29.99 plus disposal fee and tax. Quick, easy and not too expensive...an overall win for me! I will definitely be back. read more

They failed to tighten my car's oil plug completely and several weeks later it came out while I was driving across the country. The towing, repair, and delays in my travel ended up costing a few hundred dollars but it could have been much much worse. My engine could have been ruined, or I could have crashed from engine failure. I'll be going to professionals from now on. read more

Competent, hardworking auto technicians. Always friendly, like how they review plan with car owner. Appreciate suggestions and advice given. read more

Great staff, clean waiting area. Didn't try to up sell me in any way. In fact realized an era and took it off my bill. In and out in 15 minutes with all my car's fluids changed and ready to go. Thanks guys!!! read more

My husband went last night for an oil change and a headlight bulb replacement. He kept texting me saying "they are having trouble with the headlight ill be home soon" when he got home he said it was all set. this morning when he left for work the HEADLIGHT WAS NOT SECURED TO THE CAR!!!!!!!!!!!!!! WHATEVER PROBLEM THEY HAD, THEY BROKE THE TAB THAT HOLDS IT IN PLACE, AND JUST SENT HIM ON HIS WAY WITHOUT TELLING HIM! It fell out of the car. the headlight whole thing popped out. my husband said they asked him "was this car in an accident?" No, he told them it wasn't, why? "oh just wondering." so, now that we know why they asked that, it means they KNEW they broke it and didn't tell him. it was not in any accident, they broke the tab - i looked in and you can see the freshly broken plastic pieces that broke off last night! CRAZY my husband is going back after work today. *****HOPEFULLY they make it right for us. we always go there its just NUTS that they would let him drive off unsafe, without telling him??!?!?!?! read more

Always a pleasure doing business here, respectful and hard working crew. In and outv quickly, easy to access the bays from main Street. Nice waiting room or stay in the car. read more

Currently the best along Washington Street, not pushing wipers and air filters like others. No long wait, only 2 techs, but moved vehicles in and out. Will use again, prices not to bad. Bought an air filter for 19.99 which is 15.99 up the street at Advance Auto. Knew we needed it and was worth the extra cost to have it done. read more

I have been a customer for ten years bringing three cars here. I was treated extremely rudely by an employee yesterday. I will not be going back. read more

I went here for the first time today. The staff was friendly, did not talk down to me (which I find happens a lot as a woman in a car related situation), the waiting area was clean and had AC, they double-checked everything with me before they did it, and finished everything in about ten minutes. read more

My go-to oil change place. Service is great and I have no issues coming in for a checkup. You can come in and out in less than 10 minutes on a weekend. I highly recommend. read more

Love it great service they go above and beyond to help you definitely will refer this place to my friends and family!!

my boyfriend took his car here a month or two back he went to get a oil change at a different location and they didnt want touch it because the bolt was stripped and cause leaking they never touched my boyfriend went back Mobil lube and they are in denial saying they never touched and and saying "you have a old ass car" (knowing it's not even that old) we have receipts that they are the last people who touched it and the police will surely be in touched since they were acting VERY unprofessional and saying " you and your girl can suck my D" read more

I pulled into the Mobil Lube Express parking area today about 4:45 pm today intending to go inside to see about making an appointment to get oil changes for my two BMW's. I didn't make it out of my car when one of the Mobil 1 Lube Express employees, came up in a car directly in front of me. He started yelling at me that I came into the parking area in the wrong direction and to look at the "painted arrows" on the driveway. I had pulled into a parking spot, but he continued to yell and demand that I "turn the car around". I did see that I entered the driveway from the wrong direction, but backed out and left. He was still yelling. I have never been so verbally abused and berated by any employee of any business for entering the parking area the wrong way. I have been working in Middletown for 16 years and know a few of the town government officials including the head of the Chamber of Commerce. I intend to report this unacceptable behavior to these people. I will also be reporting this intolerable bad business behavior to the Better Business Bureau. I DO NOT recommend this business to anyone, and will continue to alert everyone I know to take your auto lube and oil business elsewhere. read more

I was in a hurry to get a quick oil change after realizing I had exceeded the recommended miles. My usual place was booking out 12 days ahead and I couldn't wait that long so decided to go to Valvoline. On my way there I saw Mobil 1 and decided to try them. I pulled around and one of the guys was standing outside and helped me immediately. He took knew exactly which oil I needed off the top of his head (I checked before leaving home to be sure they used the right stuff) and gave me a price. He told me he'd have me to go in about 10 minutes and directed me to the waiting room. The waiting area is nice, clean, and comfortable. A short while later he returned, added my info into the computer and checked me out and I was on my way. Checked my phone for the time when I got into my car - and it was under 10 minutes. There was a 19 point checklist for fluids on my receipt as well. He didn't mention it so I can only assume they did check the fluids - it would have been nice to have verbal confirmation - but that's my only complaint. read more

I went in for an oil change and there was no wait. They were quick and polite

Took my GMC Acadia here for an oil change and had oil leaking all over my garage floor! Took my car to the dealer thinking there was a leak not related to the oil change... boy was I wrong. Undercarriage was "a mess" and they had not used correct parts/oil. Had to pay for another oil change within 2 weeks of paying Mobil 1 $80! When we called to tell Mobil 1 about the problem, they refused to refund my money for the oil change that was not done properly. Instead they offered me two free oil changes at their establishment... and they think I'm going to let them touch my car again? I'll never return. read more

First time going and they were very welcoming and friendly . They provided quality service along with fast service . I was very satisfied and I will definitely will be returning there for future oil changes. read more

This place is clean and very woman friendly and of course - fast! The location is convenient to everything (right on route 66). The owner is a local resident and he takes pride in his business. I totally recommend going here! read more

Awesome place! All of the workers are extremely helpful and the oil change was very quick. Prices are reasonable as well. I would 100% recommend bringing your car here. read more

Omg! The quickest oil change ever, I didn't even leave my car seat the whole time. The two gentlemen that took care of me were very nice and professional. All my oil changes will be done here from now on. read more

After waiting in line for ten minutes at another oil change facility on Washington St I decided to jump out of line and try another place. I drove by Mobil1 and there was only one car in front of me so I pulled in. I was in and out in 15 minutes. The staff made me feel very comfortable and greeted me with smiles at every communication. I mentioned to Erick that I have 6 vehicles so he suggested that I join a Fleet membership. John, the manager enrolled me in the program that saves me 10% and does direct billing so I can send my guys in without having to hand over my charge card every time. These guys are very professional and they made me feel like a big shot. The waiting room was clean, very big, and comfortable as well. I would definitely recommend Mobil1 on Washington St. read more

I stopped in to take advantage of the check up between oil changes. It includes check the oil and fluids, top off if necessary and tire pressure. Very important to do with today's vehicles. It was all done promptly by good service techs. I was in an out in a matter of minutes. I felt a lot safer knowing my engine was protected. Thanks guys! read more

Thank you Jon for all your help today. I had an ongoing issue with my oil pan/drain plug. The manager Jon addressed the issue and made what would have been an expensive fix at my dealership a non-issue! read more