I cannot thank these guys enough. We moved into a home in a fairly remote area with a swim spa that…read morehad been empty for years and needed a new liner. I ordered the liner and figured we could easily get someone to install it. I was so wrong! Nobody around here would do it, then the one guy that took on the job put us off for months- I'm talking October until May! When he finally showed up, he only did half the work and never came back. Then Baldwin Pools came to the rescue! Cale and Jonathan traveled hours to our place, got an Airbnb here for 2 nights and spent their whole weekend getting it done. They did great work and very nice professional people as well. Highly recommend!

Good people, always know they are on their way. Honest. Our pool has never looked better!read more

I can't recommend Elite Pools and Spas highly enough! The owner is incredibly knowledgeable,…read moredependable, and kind--qualities that are hard to find all in one person. He takes the time to explain everything clearly, show up when he says he will, and always leaves the pool looking spotless and well-maintained. Whether it's routine cleaning or a repair job, the work is consistently top-notch. It's such a relief to have someone I can trust to take care of my pool. Highly recommend to anyone looking for reliable, high-quality service!

Tommy at Elite pools does a great job. He keeps our pool sparkling clean and is always ready to fix…read moresomething that breaks or needs adjusting

Thank You BackYard Pool Company..coming promptly and fixing my plaster & resurfing job on my pool…read more Your a 5 company !! great job!!

These guys charged us the price of a gas pool heater and installed an electric one and just kept…read morethe difference in cost. Any issues with the pool that have followed, they are impossible to get in contact with, and ignore all messages. I have sent multiple messages about a pool heater issue with no response. There are many other options out there, I would look around.

Awesome service, awesome price, professional install on replacement parts for our 20-year pool…read moresystem...Thank You

prices are way out of line. Home depot acid is half of what this place charges never again…read more Lost this customer

Great attention to detail and professionalism! They go above and beyond for their clients.read more

Fast replies to text or emails…read more Greg and Kailah work well together and no job is too big. So far, the CW pool team seems extremely knowledgable about my pool hardward. Deligent and hard working.

Lance's knowledge of equipment, pool chemistry and maintenance is exceptional. He is reliable and…read morecommunicates very clearly. My pool is about 20 years old and I having been using this company since I bought the house (over three years now). Lance has kept the older equipment running and, with the annual report, outlines the high/med/low priorities for equipment replacements & chemical treatments. I trust his recommendations and I am very happy with my pool.

Excellent experience from initial contact, quote through installation of new pump and filter all at…read morereasonable price and within one week. John M.

Great experience. They were able to come out a few hours after contacting. Unlike other companies…read morethey weren't going to charge me unless they repaired something. Very knowledgeable and took the time to educate on options. Will definitely use for future work.

Josh communicates well and answers calls and text right away! He is also very accommodating and was…read moreable to come over the same day to check the issue with my pool pump! Lance came and installed the new pump and was happy to answer all of our questions and even took his time to educate us about how the new pump works. Very nice people, I just hope that the quality of service stays the same even how busy they can get! The price for the service is very reasonable! Definitely will recommend to others and will use them again in the future!

We've been with Kona for nearly 8 years recently we moved out of the country and stayed with Kona…read moreto care for our pool until our home sells. Last week our pool tech Trevor notified me by text that our pool water level was getting low. I asked him to check the automatic fill valve to which he did and reported back that it was stuck. Trevor is to be commended for his detailed approach and follow through as well as follow up and communication with me. He likely saved me over a thousand dollars due to avoiding a fried pump. Thanks are in order. Please keep it up and give Trevor a big thank you

Thank you Kona, for being such a supportive, understanding, patient and quality service provider…read more Between Lance, Sarah and Dave, we are hardpressed to say who does a better job. Thanks for all you do!

The pool always looks great and is very well maintained. They alert us when parts are starting to…read morego and the fix them when they do! Great prices and great work, and now they take care of our spa too, life is good!

Have had this as our pool company and our pool has never looked better. We never have to worry…read moreabout our pool and if there is anything wrong with the pump or equipment, desert pool is sure to alert us immediately with a recommendation.

Our hot tub was delivered as scheduled . Communication on delivery day with the driver was…read moreexcellent , and the crew was prepared for our challenging terrain . The 2 technicians ( Tyler & Nicolai ) were super professional & efficient . Also great communicators . Thank you Tucson Hot Tub for excellent service from sales point to delivery !

I've had my new hot tub since May 7, 2024 and was taking the time to evaluate the process of owning…read moreand maintaining this unit.  We are the owner of The Iris by Garden Spas and purchased from Tucson Hot Tubs at 2704 E. 22nd St, Tucson, AZ. This was the first and only location visited when interested in purchasing a Hot Tub, felt comfortable at the location and the Staff was Great.  Once we decided on the right size of unit for the space available, the rest was easy with Great Assistance from Dylan.  We had to wait a week for delivery, and the delivery process went extremely smooth with no problems or damages.  Tyler and Sam delivered our unit and were very helpful in informing me of everything I needed to know for success.  Install was an Awesome Experience, Thanks Tyler and Sam!!! Thanks to this Tucson Family-Owned Business for putting my mind at ease at point-of-sale and without pressure of making a purchase.  This location also does repairs on their units as they get older and need Maintenace, and no need for searching for a repair person.  Solid!  Our unit works Wonderfully and is used almost every day and looks Great on our Patio without taking a lot of room.  It's Perfect and the Cover Bracket is the BEST Ever compared to our last unit!  WooHoo! Thanks Tucson Hot Tubs, Steven Ochoa & Robert Chavez Video: https://www.youtube.com/watch?v=uxtrOizkYqQ