They installed my floor and didn't do it properly so it all came apart. When they came out to look…read moreat it they said all of the people who installed the floor didn't work there anymore and they don't know what happened. The men that came out to look at it were the same men who installed it! It took well over a year arguing with them to fix my floor. They claimed I needed a new subfloor and were going to charge me over $5000 to put one it and redo my floor! What a joke! I didn't even need a new subfloor, it was an installation issue. They did give me replacement flooring and made us sign a paper saying we were done with them. We had a friend redo it and its great now. I'll never go back to them!

I found these guys on yelp and went with them for all my flooring and baseboards. They have better…read morequality products than Home Depot or Lowe's. Richard helped us measure the house and pick out the flooring and carpet. We have a few rentals in town and won't use anyone else from now on. These guys are honest and do great work. It's nice having a company I can rely on while I'm in CA and they do all my work. 5 stars!!!!!

These guys are GREAT! Very professional and courteous. The installers did a beautiful job, were…read morecareful with moving the furniture, knowledgeable of the product and services and overall did a wonderful job. It turned out perfect! Thank you to the company for hiring such good employees and also their fair pricing! We definitely would recommend them!

We bought a home where they had installed Berber carpeting but must not have noticed the wrinkles…read morein the living room and hall. Justin came out and took out the wrinkles. He had to trim and it looked great. We found a wrinkle in the another room and he came back to fix it. Floors by design comes with all the tools and a vacuum! They clean up afterwards! You gotta love that!! I definitely recommend them and would have them back out to do any installation or work on carpet or flooring.

If you need new carpet, F&W is the place to go. We did our homework. We shopped around town and…read morevisited every carpet store. We got lots and lots of samples and the carpet we were looking for was available at every one of the stores in town (under a different brand name with much less warranty at a big box store), so it was very easy to price compare. We even went to the manufacture's website to verify the price and warranty info. And, just to be sure, I called the manufacturer to verify availability. We asked for bids from four of the stores based on our impression of their store and their staff. We really liked how we were treated at F&W. Just enough attention to answer our questions but no pressure to do anything. F&W was the only store to show up when they said they would. They also accurately measured our house. (One of our bids had an extra 150 square feet added to it; as if we wouldn't notice. That place also wanted to put seams in each room, but more on that later.) F&W's bid came back within in couple of days. Others took over a week and we had to call to track them down. F&W was also much less expensive than every other bid. Now you might say you get what you pay for, but most of them were in the same ballpark for labor. We ended up needing about 900 square feet of carpet. The difference we noticed is that the others tacked on extra costs for the carpet despite being the EXACT same carpet in each bid. Not only that, but F&W gave us their bid including 9# padding. The other bids were with lower quality padding. And in the case of the place that added extra square feet to the measurements, they also wanted more for removal and disposal because they were relying on that inaccurate measurement. So, naturally, we went with F&W. Before our carpet arrived, we decided to move around some furniture, do some repainting and the like. Since we were on a roll, we decided to remove our old carpet ourselves. We found one seam in our entire house; not seams in every room. When F&W showed up, they were quick, efficient and professional. It actually took us longer to remove the old carpet than it did for them to put in the new carpet. In fact, I timed them. From the minute they brought the first piece of carpet into the house to until it was fully installed was 2 hours and 32 minutes. And wouldn't you know it, they only needed one seam. Even more interesting is that it ended up in exactly the same spot as the old seam. And despite knowing exactly where they put it, we can't find it. It's completely invisible. The other place wanted to hide our seams behind furniture and using natural lighting and other such nonsense. When I went to pay F&W the final payment for the carpet, much to my surprise, they subtracted labor costs from our original bid because we removed the old carpet. I totally didn't expect them to do that. A couple of things we learned about this process that we'd like to pass along. Some of the carpet places have installers on staff, but virtually all of them use subcontractors. Also, your carpet probably doesn't have as many seams as you'd think. Bottom line, based on our experience, we would highly recommend F&W.

Excellent work. On time every day and worked hard with no lunch breaks. Our installers name was…read moreSteve. He cleaned up every day after work which I appreciated. Everything was delivered and installed when promised. Wood in kitchen, family room and hall and tile in Large entry. Will use this business again for sure.

Never finished job, stuck me with a $3.5K bill for the countertops after I paid him for that over a…read moreyear ago. Left a huge mess and failed to communicate with client. Run, don't walk, away from this guy.

RHR has done several projects for us over the last few years. He built a deck for our above-ground…read morepool, which turned out amazing. He and his crew did the drywall and finish work for the garage-type room we turned into a one-bedroom apartment. In our main home, they did some flooring; tiling; remodeled our kitchen; re-roofed, including skylights, our back patio awning. Every project they did for us turned out fabulous! They really do go above and beyond. Highly, highly recommend them.

A+ construction work in our remodeled bathroom. Amazingly detailed! Would hire this company --…read moreDurf's Epoxy -- again. THANK YOU.

From the owner: Durf's Epoxy prides itself on installing high quality concrete floor coverings creating a beautiful…read morefloor with non slip otions

We first asked for an estimate in February. They sent out an estimator who was friendly and…read moreeverything seemed fine. Then a month passed with no word. I sent an email to ask for an update. They explained they were short-staffed and that the estimator had gotten sick. Two weeks passed. The estimator finally called and wanted to come out again because he couldn't remember which house we were. After jogging his memory, he said that the estimate would be forthcoming. Another two weeks passed with nothing. I then called the office and was told they were still pending on bids for materials from subcontractors. Another two weeks passed. Today I just got from a different person at Voss saying that they were still waiting on those bids for materials. If just the estimate takes this long, with such poor communication, I can't imagine how they would be once the actual job started.

They wanted to tell me what products to use, would not consider what I wanted to do with my own…read morehome, never sent an estimate after 2 weeks, and told me they would demo and leave without closing up the walls. Their sole job was going to be taking out walls and replacing them. I was told 1. they don't put up 4x8 sheets of beadboard (basically panelling), 2. my only choice is drywall, and 3. they don't do that either and will be subcontracting it out. I was really wondering what if anything they do do. All Google reviews are done by owner and Voss employees.

Quality of work was outstanding. Very competitive pricing. Completed the job quickly and…read moreefficiently- while putting quality first. We had the old hardwood floors restored, absolutely stunning! Well worth it!!

From the owner: CCB# 248682 Call for a FREE quote!…read moreQuality comes first.