Bought 2 colognes about 2 weeks ago, one of them leaks from the tip and edges. Went back to ask for help on this matter, was offered to buy traveling containers at 14 dollars each. The exact one costs $10 for 3 on Amazon. Will never buy from here again, will recommend others to stay away and look elsewhere. read more

Fragrance Hut - Continues to leak no matter what I do. - Cosmetics & Beauty Supply Near Me - Broomfield, Colorado

The man abused my not having a specific brand and sold me on some crap from United Arab Emirates. My daughter wasted $90 on a bottle of this crab that is all alcohol and retains NO smell! Do NOT buy from these chiefs! POS trash! read more

The young man there was so kind really helped me find the perfect fragrance I am truly amazed I've never had a better experience finding my fragrance. definitely coming back! read more

Horrible. They do not accept any returns whatsoever even if the package is unopened and purchased same day. "Company rule" was the ONLY answer provided when asking about return. Only exchanges are accepted. read more

So I actually came to the store because I thought it was a discounted cologne and perfume store. Turned out I was drastically wrong and robbed. I asked for the guys advice on a good men's cologne in the price range I was looking for. He showed me a few and we decided on one. When I asked him how much it was it didn't have a price on it but he said it was $80. He told me he would give it to me at half off which was $40 plus tax and he said he would take care of the taxes so he charged me $39.99. I was under the impression that I got a killer deal. When I got home I searched it online and found it for $17. How did it go from $80 to $17? What a rip off. This business acts cowardly to their customers. Nobody should ever go here and they should be shut down for robbing people. read more

Came upon this store while searching for a certain perfume that none of the department stores carried. It has a huge selection of new and old fragrances, which was a plus, and we did find the perfume we were looking for. When checking out, we were offered a deal, if we bought another fragrance, he would give us a 40% discount on the second bottle. We had already spent $70 for one bottle, we felt it was enough already and opted to not take advantage of the deal. A week later I was at Target and saw the same perfume ... for $50 less! I spent $68 on a bottle that was $18 at a grocery store. Guess I should have done my research before purchasing. Come here if you want a selection, but don't come here if you don't want to get ripped off. read more

Buyer Beware!! Purchased a cologne bottle for double what it is in department stores. Tried to return immediately but was not made aware of the return policy until after the fact. When I asked why she did not tell me, she said it is on the receipt. So you have to buy something to figure it out?? Such a sham. Do your research first!! read more

This place is a fucken joke!!! If I could rate it less i would. I only went into this store because i was looking for a specific perfume and the guy at the counter told me they didn't have it and continued to show me other perfumes, long story short he showed me a perfume that he said was priced at $75 but that it was on sale for $50 but that he would give me his discount and it would only come out to a total of $39 so me thinking that was a great deal i bought the damn perfume. When i got home i googled the perfume because i was curious to see if it was really $75 and to my surprise i found it on several websites for ONLY $11. THIS PLACE IS A SCAM!!!!! read more

I give this specific store a 1 star only because it won't let me go any lower. When I went into this Fragrance Hut I was looking for a specific perfume. I wanted this perfume because it was the kind my deceased mother used up until she passed. The man at the counter not only tried to scam me by scanning the product THREE times! I searched amazon for this product and it was 15$ the Fragrance Hut site said that it was 21$. When he rang it up THREE times the product came to 57$. I am only 15 and looking to remember my mother and this man tried to rip me off! read more

Not only do they not allow returns, their policy is not posted or mentioned anywhere in the store prior to any purchase. More frustrating then even their unfriendly return policy was their service! The young girl was so intent on just spraying everyone of her favorites on a paper strip she ignored our explanation of the type of fragrance we were looking for. In addition she could not tell us the price of anything she was showing us. When pushed she would scan it in the register to find the price for us. After our final selection we asked if there were any gift sets. She yelled across the store at her manager who looked to the floor under the register and then back to us almost as if he were deciding if he were going to tell us or not. He finally said yes, she looked at us and said yes. We had to ask twice to see the gift set! When we asked how much she said only $5 more than the bottle alone and ultimately charged us $10 more as she really didn't know the price once again. She now said if we made a second purchase it would be anywhere between 10-40% off, of course we took the bait asked for a favorite stand by fragrance and she quickly quoted us only $10 off - this was an $80 bottle of perfume. This was the one we tried to return the next day and were told we could not. Not only was the packaging not opened but it was less than 12 hours old. I spoke to the manager Mehdi, who was even less understanding. I told him it was sad that knowing I would never be back that to him losing only one customer in the realm of all the other unexpecting customers he could care less. He said nothing. STAY AWAY!! Horrible, horrible, horrible customer service. read more

I agree with Sarah who gave this specific store 1 star only because there's no option for zero stars. Went in seeking a perfume that my 93-year-old mother loves and is too frail to travel to the mall to buy it. Thank heaven I went myself. I bought 3 1.7 oz. bottles for $63.99 EACH and one 1 ounce bottle for $47.99. When I looked online later (which I obviously should have done before I went to this Fragrance Hut) prices for 1.7 oz ranged from $25.49 to $58.00 (at the local Target - if I had to have it right now!). One oz sold for $19.68. So the FH is overpriced, fair enough. The reason I'm leaving this review is that the clerk? owner? told me "I'm using my 20% employee's discount for you! And, if you buy the other two bottles I have in my warehouse, I will sell them to you for $39.99 each! You should buy them right now because this fragrance is discontinued!" What he neglected to mention is that the only item that's discontinued in this line of fragrance is the 3.4 oz bottle. Won't EVER shop there again. read more