Very poor service. I made an online reservation for a 30-minute eye makeup appointment. When I…read morearrived, no one was at the front, and I had to go find an employee myself to let them know about my appointment. About five minutes later, the artist finally showed up. I showed her a picture of the eye makeup look I wanted, but the result was a complete failure. She clearly does not know how to do makeup properly. After 20 minutes, I canceled my appointment and removed the makeup she had applied. I ended up buying a few items, and the cashier asked if I had received my service. I told her no, and asked if the makeup artist was new. She said yes. So why is someone without experience placed in that position? To make matters worse, no manager came to apologize for the waste of my time. Very disappointing experience.

I recently went to this location in Sephora before a wedding. Originally I was just going to…read morepurchase some items but I was able to get an appointment with Ashley H. to do my make up. We did a 30 minute make up session as well as the perk face service this really helped getting ready for the wedding and made it so much easier, during the whole time, Ashley wanted to make sure I was very happy with the progress, and it really involved me with the process which I appreciate it so much. She was fun and very easy to talk to. My face was glowing and my make up looked amazing and I got a lot of compliments at the wedding next time I am in Broomfield I definitely will be coming back at least for the face perk service.

The ladies who work here are super friendly, knowledgeable, and know exactly where items I'm…read moresearching for are within their isles. Prices aren't bad either as being a hairstylist, when I go to pro beauty stores, I need help when those stores are full of products on their shelves, and I don't have time to search. State offers this caring staff.

Kaitlyn is AMAZING! She was so attentive polite. I walked in without a clue on what hair products…read moreto buy and she helped me find the correct ones I needed and showed me how to mix the formula. All of my questions were answered and she was very sweet to me even though I asked a million questions. In all honesty I never have a good experience there bc the ladies that work there are snobby and rude, but Kaitlyn was professional and if anyone deserves to be manager there it should be her.

Great value and even better service! The owner was super nice and really helpful, making sure I…read morefound exactly what I needed. The selection was solid and the prices were very reasonable. I'll definitely be coming back

Super shady business practices here - I read the negative reviews, but knowing that they seem to…read morehave the largest supply of tape-in human hair extensions in the area, I decided to give it a try anyway since I was in a time crunch and needed to find something local ASAP for my daughter. I found a couple of packs of hair that would do the job, but there were no price tags. I asked the woman at the register to check the price and she scanned them both, an 18" and 22" pack. In the same brand in the same line, the 18" inch rang up as $49.99, and the 22" rang up with a very different description and at $99.95. I asked the woman at the register if she could double check the price of the 22" pack, because 4 additional inches doesn't usually double the price and the description was off. She came back and said the manager told her that the prices in the system were wrong, and that the 18" were $79.99 and 22" were $120. I was pretty shocked that my questionable $150 purchase had just been raised to $200 after price checking the original prices in the system. I asked to speak with her, and she came up and was insistent that these new prices were correct, with zero apology for the increase or for their apparent error in loading the prices in their POS system. I told her that if I hadn't asked about the 22" price, I could've just paid the amount on the register and been done, and she said no, the woman at the register would have known something was wrong and gotten the manager anyway. Ummm... that's now what was happening. The woman at the register was very gracious about it all, the manager... notsomuch. Next time I'll have to allow more time to order from somewhere else where the prices for the 18" are $40-$60 and the 22" are $60-$80.

For the past 30 years, I have trusted one person with my hair: the salon manager, Louis. She is,…read morequite simply, the gold standard. Louis is a beautiful soul who possesses a rare, intuitive understanding of what her clients need. She respects the desire for low-maintenance, classic 1970s-style cuts and understands that for those of us who prioritize a polished look, hair is not just hair--it is an extension of our identity and our confidence. When Louis cuts my hair, she never fails. She understands that a good haircut is about more than just aesthetics; it is about how you present yourself to the world. It dictates how you feel, how you act, and how you are perceived by others. When Louis is behind the chair, I walk out feeling like the confident, stand-up individual I know myself to be. However, the reason for this critical review is the absolute lack of consistency among the rest of the staff. There is one specific stylist at this location whom both Louis and I know well, and whom we have rightfully agreed should never touch my hair again. . I do believe it's the Asian lady with glasses. I wanted to keep length as much as possible , I asked for my thick my hair thinned a bit, it looks like shaggy dog or dumb and dumber. cut so it all feathers back of my head. In stead got it ALL CHOPPED. It's shorter then I've ever had it, now it grows seemingly at the front, top of my head, look very bad.. I asked her if she knew what a mullet was. So she would not DO THAT. she gets argumentive with you while explaining WHAT YOU DESERVE. May I say with all do respect THAT IS NOT OKAY!!!NO BUENO. On the occasions when Louis has been unavailable and I have foolishly compromised by letting this other stylist take over, the results have been disastrous. Every single time--without exception--it has been the worst haircut of my entire life. It is incredibly frustrating to experience such a drastic drop in quality. Right now, my life demands that I be at the top of my game, feeling confident and clear-headed. Instead, I am currently dealing with a botched cut that has negatively impacted how I am perceived by others. It is humiliating to have one's professional presence undermined by a service failure. To anyone reading this: Love yourself enough to demand the quality you deserve. If you go here, book with Louis and only Louis. If she isn't available, wait until she is. Do not settle for less, because the toll it takes on your self-image is simply not worth it. Louis, you have served me well for three decades, and I truly love you for it. Please, I beg you, do not retire just yet. I am counting on you to fix this disaster and restore the confidence I need to move forward. You are the only reason this establishment retains my loyalty.

I always get nervous going into these places cause you never know what you're going to get lol but…read morethe ladies here do a good job listening to what you want and delivering

I had relocated to CO 2 months ago and my belongings had yet to arrive from CA. I went into this…read moreMAC store since I had a business meeting and ZERO makeup. I was greeted immediately by Wendy F. who was SUPER helpful. I told her what I needed and the challenges I have with covering up sun spots on my face. She provided me with exceptional service. She took the time to match the perfect foundation/compact with my face and showed me how to properly apply it with a foundation brush, which I LOVE! She spent a full 15 minutes with me and reviewed the list of items I needed and I ended up spending over $500 and it was worth every cent. Wendy's service had exceeded my expectations, she was attentive, professional, extremely knowledgeable, and provided excellent tips. She reviewed the MAC rewards program, the recycling program, and additional perks. If you are looking for make up tips or the best colors to highlight your features, you should go to this store and ask for Wendy! I am looking forward to my next visit and 15 minute make up session!

The team there is great. Their recommendation for cos are spot on. They don't try and oversell and…read moreuse products you already have to complement new products.

I've recently decided to go off on my own as an esthetician, and I couldn't be more fortunate to…read morehave found a store where I could buy supplies for my room at such a reasonable price. Tori, and the store owner, Wendy have made everything go so smoothly. The staff here are extremely professional & helpful, and I will definitely be returning for more supplies/training in the near future!

The staff here is amazing!!! Not only are the extremely knowledgeable they are very friendly and…read morewelcoming as well. They offer great education and Deb is a fantastic educator. I haven't waxed since beauty school and they gave me all the support I could ask for to get back in the game.